I initially thought that they were closed. It looked dim from the outside in, but opened the door right up to a friendly welcoming. There were two girls working, who I told this was our first time in. She immediately asked what types of drinks we usually like and made some recommendations. They made everything right up for us and served to us in these super cute custom pop top canisters. We all ordered a milk tea and boba variety. The drinks were great, the service was amazing. Will definitely be stopping back in to try more! read more

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I simply Love the Taro Coffee Boba made with oatmeal.. I would definitely recommend this place if you want a Delicious Boba Drink .

Not sure why there are so many poor reviews. Went in for the first time tonight and the place is clean, the girls were nice and my drinks came out quick. My taro smoothie tasted great. 4 stars because it's a bit pricey but overall good. read more

Came here for a quick boba stop. The guy at front was nice. Came at around 7pm and he said they already ran out of regular boba. They do however have all these other flavors if you're interested in that.. also pretty pricey compared to other favorite boba shops out there. Got a "small" for 10$ read more

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How the hell is a boba place somehow always out of boba ? If you close at 10pm and you're telling me at 6:30 pm that you are out of BOBA ??? And you have a whole menu with flavors but also somehow don't have the flavors i want. Never like going here to begin with but every time i try to give this horrible establishment another chance, they always show why JT Boba is the worst place to go. Hoping buckeye gets a new boba shop. read more

Per usual nothing available here's a list of May 2024 Unavailable Flavors apparently. The young girl who helped my 9year old was rude a young boy walked out from the back room with zero energy to blend my daughter's order. Ambiance was strange sticky floors filthy sitting area. Won't be returning to this boba shop. read more

JT Boba House - Unavailable Flavors - Bubble Tea Near Me - Buckeye, Arizona

Every time I go there's something. From ordering my drink and paying for then being told they didn't have what I ordered so I asked for a refund instead since I don't really care for anything else and was told they don't do refunds even though I wasn't told they were out of what I requested until after they took my payment, another after ordering they then told me they could not except debit cards because the machine was down so I had to pay with cash because the girl already started making my drink, lol. I told them keep it I don't carry cash. Then today I go in and order my drink and they hand it to me in this big fat cup that looks like the containers used at restaurants when you order soup and doesn't fit in the car cup holder. I really wish someone would open another Boba place out here in Buckeye. read more

JT Boba House - Bubble Tea Near Me - Buckeye, Arizona

By far the worst boba I have ever had in my life, and I've had many. It was immediately tossed in the trash after purchase. Do not waste your money, the drinks are also overpriced. read more

Updating 10 mins later after tasting my kids drink she just got- it tastes like absolute crap! What even is this! It has less flavor than a watered down "flavored water"!!! We will never return! Complete rip- off! Why be called Boba house if you never have boba? Yes there's plenty of weird jelly flavored ones but you've only had boba ‍ been here at least 12 times and only walked away 4 times with drinks because there's no boba. We've tried coming at different times of day and it doesn't seem to matter. drinks never seem to taste the same??? With no other boba in buckeye you guys are killing me. Of the 4 times my kid got a tea drink there it tasted like a water with splash of a taste ‍ The girls we've met in there have been pretty nice and it's clean but still not allowed to sit in the restaurant either??? I don't know if any other food or drink establishment that still won't allow their customers to sit down. You have the tables all marked off ???? I usually make sure to visit a place at least 10 times before I leave a review because everyone has bad days but this has been at tops 2 stars worthy read more

The owner is overly concerned about masks, but not having a menu that isn't confusing and falsely advertises. All about the Benjamins here. So it looks like the "extra" flavors are for the snow & slush only but apparently these option on their menu is for all tea options and not just snow/slush. I definitely wouldn't order until you talk to the cashier to explain the menu. I can say with that kind of false advertising, I will not be back. read more

JT Boba House - The confusing menu options at the top. - Bubble Tea Near Me - Buckeye, Arizona

I can't believe I haven't written this review yet. I've been to this location so many times. As soon as it opened we have been coming here. They have a huge selection of tea flavors. Not just your usual. My daughter loves green tea and she's able to pick the flavor to add to her tea on top of so many flavors of the boba. They also have the gelly ones. Again, the amount of different flavors and combinations you can come up with is endless. I personally love the taro slushy. That's right you can pick from tea, slushy with no milk, smoothies and everything with the bobas. My favorite is the strawberry blueberry and rose flavored boba. So yummy. Wait till you see their menu. You will love it. read more

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For the price of this, not worth it, I was expecting so much more for the price and all I can say is go to your local donut shop and get yourself boba there. It wasn't all that great, just ok, just a regular bob nothing wowing. read more

JT Boba House - a person holding a water bottle - Bubble Tea Near Me - Buckeye, Arizona

I expected decent Tea and boba at least. They ran out of brown sugar boba of course that isn't their fault. But their alternative options were terrible. At least the two we tried. Alternatives - White Boba -Chocolate bursting boba I ordered a regular Thai Tea with White boba and at 75% sweetness. That's what I usually get at Rewind which is an ice cream and boba tea house in Tempe. The Tea was extremely milky and barely no flavor of Thai tea and if you had any it didn't even taste like Thai Tea. My Bf ordered a regular Green apple Chai milk tea with Chocolate bursting boba, because he had ordered a green apple chai from a coffee place. It was nowhere near as good and basically undrinkable. The chocolate bursting boba was like raisins sitting in vomit inducing liquid. Price wise for the two small drinks was 15 DOLLARS. The drinks aren't even worth 1 cent. I wouldn't have drank as much as I had if it wasn't for the price of the drink. I would've just thrown it away or should've gotten a refund but I didn't take the receipt so I wouldn't have been able to anyway. The customer service wasn't bad at first. The one girl that was working there was pretty nice at first at explaining everything. But after that she was extremely rude. We were ready to order and she had her back turned and it took a min for her to even notice. Then after we paid she gave us the receipt to sign and she threw the pen at us. But it wasn't all bad there was a blonde hair boy who was working with her was really kind and helped me pick an alternative to the brown sugar boba. He was really nice and told us to have a good day but the rest of the two didn't say anything. Overpriced, need better customer service, terrible boba, don't know how to make tea, and need to go back to basics. read more

JT Boba House - Thai Tea with White Boba - Bubble Tea Near Me - Buckeye, Arizona

It has been 4 times already that my family and I go for some boba here at JT Boba House in Buckeye and all those times we leave disappointed... this is the only boba place here in buckeye and for being a "boba house" they seem to always be out of BOBA. No employee ever thinks to let us know before we start ordering... It's such a let down because we actually like their horchata mocha here... Don't waste your time read more

If it was an option I'd give 0 stars .Never have I experienced such horrible service . The worst part is giving them my money just to throw away my drink , after being lied to after watching them make my drink wrong and hear one employee say it supposed to be and the other say o well. Then the attitude when asked who the manager was and two of them out of 3 say they were was quite funny, no wonder the reviews are bad if having two managers at one time who allow employees to lie , that's what happens ! read more

Really bad service two girls one with blonde hair and black roots and the other with brown hair and glasses, it took 25m to make one drinks and made 3 drinks for the person who order after. They just kept laughing and changed my ordered. They popping pearls are hard and don't pop I'm guessing they weren't ready yet. Only good thing is that the place is clean. Would not recommend at all. stars if I could. read more

JT Boba House - Bubble Tea Near Me - Buckeye, Arizona

I decided to give this place another shot and I guess I can bump them up one star for friendliness and cleanliness? But still, for a boba place, at least have fresh boba. I just got my drink and all the boba at the bottom is stuck together and congealed into one large mass that doesn't break apart. If you've ever made boba, you'll know it only does this once it's old. read more

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This is how the drink looked when I brought it home, and I only live 3 minutes away. That is just disgusting. read more

JT Boba House - Bubble Tea Near Me - Buckeye, Arizona

Both of the young gentlemen were super helpful and both smelled amazing! Very good boba as well with wide variety of choices.

Honestly I have been here several times, different days and different times and they never have boba! How can they call themselves a boba house and they never have boba?? The service has been terrible as well otherwise. I would like the contact information of the owners. The place is poorly run. read more

Walked in today and music was so loud you couldn't hear anything, and it was highly Inappropriate talking about male And female body parts and highly sexual.. not the type of music for my 8 year old to walk into. Highly disappointed read more

Took forever to receive order. Probably because the woman kept taking orders and not fixing the orders.

Couldn't even try the place because they refused service due to not having a mask....even though we are fully vaccinated and not required to wear a mask AND the county of Maricopa no longer has a mask mandate. Rude service in general not greeted Instantly questioned where our mask was and dismissed when we didn't have one. Place also had their open sign off during business hours and lights off. read more

It was horrible the guy taking our order has horrible customer service. He smelled bad. He looked very lazy I asked for a drink I always get here before and he said "we don't serve that here" like ? Then he asked me if I wanted pearls in my drink then he said we don't have any like ??! ... very bad never coming back here no more. read more

Great workers fun environment good music playing . Thanks Diego . I'll be coming here again for sure !!! read more

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I think this place deserves more star! I used to live in the Bay Area, California where boba places are everywhere! Moving to Buckeye, I am glad to have found these guys! I wouldn't know what to do if I have boba cravings and at the same time not wanting to drive far away. I have only tried their rose slushee and it was delicious! I will definitely come back and try other flavors. read more

This is the worst JT Boba House their Thai milk tea is literally gross it's transparent with no flavor at all. I literally just tasted like milk. I do not recommend coming here I had to go back in there three times and the third time they didn't even want to change my drink after complaining for the 2 drinks before that. Save your money and don't come here. read more

JT Boba House - Their "Thai tea" is literally transparent - Bubble Tea Near Me - Buckeye, Arizona

Was visiting from out of town and frequently get bubble tea from where I'm from. I got a taro snow with pearls and aloe. The drink itself was tasty and they added real taro, which most places don't do. The pearls were fresh and chewy and the aloe tasted right. They did mess up on my order, but they were very busy and fixed it promptly. It did take a while for my drink to be ready, but there was only one person making the drinks and I saw she was very busy. For busy times an extra staff would be helpful because the wait was around 10 minutes for a single drink. read more

JT Boba House - Taro with pearls and aloe - Bubble Tea Near Me - Buckeye, Arizona

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save your $7 for a drink. staff is unhappy, foochie faces. not welcoming. the drink tasted like water. if you're truly seeking some boba, make a drive toward for it. read more

Went in yesterday around 12:20pm and they had no regular boba ready. It was a 25 min wait, we decided to just get a drink anyway with the other bobas they had. Walked in today at 1:20 (to make sure it was ready this time) and guess what no regular boba ready again!! And the wait time was 45 min. We left this time. It's upsetting that it has been 2 days in a row that this happens. The drinks are yummy but we would love to have regular boba in them! If they open boba house at 12pm I'd expect it to be ready! read more

Came here to try their Thai ice tea, it was weird tasting and non-traditional. The air filter was horrific it looks like it has not changed in years. I am sad my local boba place does not have a good Thai ice tea. Will not come back read more

Came here about 5 minutes ago and went to order, they were out of at least 15-20 flavors on their menu, out of regular boba with 2 hours of being open left and the cashier had the absolute worst attitude, we ended up leaving without ordering anything. read more

What a Continued Disappointment... (I've giving them a year to just be better but I wont be back after today). We have attempted to support this business for the past year and today will be the last day I will ever visit there. Visit after Visit we have experienced horrific customer service but always chalked it up to young kids working. There was always a time or two our single favorite cashier would be working, which made the visit good. And don't get me wrong, our order is the same every single time with the exception of a flavor change here and there so there is no confusion on our part. We would always fork up with $10 for a large drink that included 2 flavors and 1 boba. Yeah... $10 a drink... x 4... That's right, $40 a visit for 4 drinks. The pricing alone was another huge issue! Each large is $6.75, plus how ever they price their flavors and each Boba add in is $1. We still kept paying because again... we're supporting a small business and after all this is a treat to ourselves. Today we see there is now a $0.75 charge to use any payment other then cash. Okay fine... we'll pay. Immediately upon ordering (from another new cashier) we are questioned about our drink order... we explain ourselves and point to the photo. The employees are now insisting it's Matcha... no, that is Not what we ordered. They continued to say yes. Okay, fine... maybe I'm wrong, maybe I never realized this whole time I had matcha? She makes the drink and immediately I inform her that's not what I ordered. Again I reference the slush photo and again their telling me it's Matcha. Ummmm... still a no from me. So i ask for a refund. They had to call whoever I can assume the business owner was to ask for permission to issue a $10 refund. As that's going on, the person making the drink doesn't understand what our problem is and is fairly vocal with her upset. Eventually we got our money back but due to the CONTINUED HORRIC CUSTOMER SERVICE and the fact that THIS BUSINESS OWNER has lacked for an entire year to educate their staff on customer services standards we will no longer support this business. The business owner personally is doing a disservice to our community with their rude employees and price gouging. read more

JT Boba House - Charging and Menu - Bubble Tea Near Me - Buckeye, Arizona

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The one star should only be for the drinks not tasting as horrible as the physical place of business. First time coming to the Buckeye location after a few years or so, way before covid for sure, and the place has just gone down hill compared to the first time ever coming, what made the place feel even nastier wasn't only the dirty stained couch seats and environment inside, it was the customer service of the chubby female with reddish hair and glasses of not mistaken. I don't understand how places keep employees who just show that they can careless to be there, just sick. This location in particular would probably be better off in the hands of someone who would treat it as the first time you guys opened, with polite and jolly employees who take customers needs in consideration in a nice welcoming environment like it used to be. And just a heads up be prepared to know what you're ordering before going in or else you'll be getting stared at ugly by someone that just wants to hurry up and get back on their cell phone, and also any question you might have will get answered as if you were stupid. Only boba spot in Buckeye so I see how people might keep returning but you're seriously better off taking your business to Robeks, or pray another boba spot opens up in town because this place is just as sorry as the employee who took my order. read more

JT Boba House - Receipt of location and sorry employee who took our order. - Bubble Tea Near Me - Buckeye, Arizona

If I could rate 0 stars I would horrible customer service, drinks are like 10+ $$, their open sign is never on, no music, no hospitality. I also read a post on FB where someone found broken glass in their drink! How does that even happen??? read more

JT Boba House - a hand holding a plastic bag of food - Bubble Tea Near Me - Buckeye, Arizona

Lose the MASK Mandate and the bad attitudes. I'll try to come back. I prefer driving to the next city for better service and where they don't make me wear a diaper on my face. read more

When we asked for a empty small cup for my 3 year old since they do not offer kid sizes we were just told "Yea, we don't do that here"..... I wasn't even expecting a free cup, even if you have to charge us thats fine, I get it the price of everything is going up. Or even if there system has no way of charging an empty cup..... Explain that.... a little customer service goes a long way....They can't even blame it on being busy seeing how we were the only ones there. read more

I love the boba and the drinks but the employees SUCK! EVERY time I go in there they're rude or just act like they hate their lives. I would actually tip if they were helpful and polite but they are so bland and don't even respond with a "you're welcome" when I thank them. Tired of giving them chances I'm done with this place. read more

No mask no service? Hello? We are in April 2022 the owner needs to get a grip at least have masks readily available for unknowing customers instead of losing out on business. read more

Boba house is awesome but their customer service is horrible. Always has been. They are not helpful, they act like they are doing you a favor serving you and they always seem to be depressed and I. A bad mood. The boba choices and drinks are great and this place could really thrive if they learned how to treat their customers. read more