Exceptional amazing performance consistently from April's Verrado Team! Letty, Laura, Sabrina, Damien, Matthew, Bri, Selena, David, Caleb, Dawn, Amanda, Taylor and so many more! Truly proud of this team's engagement and commitment to service excellence, along with plenty of ice! Much appreciated Mr. Too Blessed To Be Stressed! Keep up the great work! Thank you for always staying on point and keeping plenty of ice Rick read more

Matthew was really customer oriented and brought my drinks to me while I was waiting. You don't get that level of service at any Starbucks.

Food and drink wise, it's standard Starbucks fare. If possible, do not use the drive thru. There have been countless times where there's little to no cars in line and it still takes 30 to 40 min to order or pick up your mobile app order. Parking can be hit or miss depending on the time of day. read more

Starbucks - Coffee & Tea Near Me - Buckeye, Arizona

My family and I have been to this location a few times since we do go grocery shopping, which is inside of Fry's. They do participate in their rewards program. You just have to scan your card via the app to earn your points and or redeem any gift cards. The one complaint that I do have when you place an order online if forces you to use a gift card instead of your own credit card, which I don't understand. You should not have to be forced to purchase a $25 or more gift card to make a purchase online via their app. Overall, our visits here have been pleasant and the staff has been friendly as well. My daughters try the new fireworks drink is the Fourth of July special that's only available until the sixth or seventh just check on their app to see when the special expires . It has Boba in there, strawberry cream foam so overall the drink taste like a bomb pop which we really enjoyed. read more

Starbucks - The fireworks drink only available until Monday, July 7 - Coffee & Tea Near Me - Buckeye, Arizona

Starbucks on 1580 N. Verrado Wy., Buckeye, Arizona. The coffee tasted good. The breakfast sandwich (Bacon Gouda) was good. I ordered a venti white mocha and my cup felt like it was only half full. I opened up the lid and looked inside and it was not half but it was not full. Also I was going to throw a napkin away but I couldn't because I was appalled that the trash can outside was overflowing and was about two feet high above the can with the trash leaning against the wall. I wish I had taken a picture of it before we left, but my phone was in my vehicle. read more

Starbucks - Coffee & Tea Near Me - Buckeye, Arizona

Extremely rude employees, very slow at their job. Ive ordered multiple times from here and they have done my drinks wrong, ive also had a specific employee refuse to even let me finish asking him a question before he cut me off to tell me hes doing something else so he couldn't get to me. read more

Fantastic service. Ordered special tea and an Americano. Got the coffee in about 5 minutes and the tea in about the same time. The pumpkin bread was amazing. The server warmed it up and it was delicious. The ambiance is relaxed and hip. Would come here all the time if I lived near here. Thanks for the wonderful service today Diogba!! read more

Starbucks - Interior - Coffee & Tea Near Me - Buckeye, Arizona

I'm sorry but I had 2 cars in front of me in the drive thru line in the middle of the day and waited 20 mins..that is excessive. My drink tasted like it was made right away and sat there the whole 20 mins I was waiting. Yes, their employees are friendly but not enough for this wait to make sense. read more

**A Disastrous Experience with Starbucks Customer Service and Gift Cards!** If you're thinking of using Starbucks gift cards, beware--you may be throwing your money into a black hole! I had received several gift cards as gifts, and after combining them into one card, I had a balance of about $60. Excited to use it, I attempted to make a purchase, only to be told by the cashier that there was an error. Confused, I checked the Starbucks app, only to find that my card had been **closed**--without explanation. This kicked off an infuriating marathon of terrible customer service. I first called support on **May 20**, and they opened a ticket, claiming they would escalate my issue and that someone would reach out. **That never happened.** Three days later, I called back, and again, I was told it was escalated and to wait another **three to five days**. I sarcastically noted that it had already been three days, so I was prepared to wait five more. Fast forward--seven days later, still no response. I tried their **chat support**, which was even worse. The representative couldn't see my previous interactions, forcing me to **re-explain the entire situation**. I was instructed to call customer service yet again. After much clicking and fumbling, I was told my case would be escalated again. **Again?** At this point, I demanded to speak to a supervisor. Once connected, the supervisor asked me to--again--**explain everything from the beginning**. And then came the kicker: he nonchalantly told me that the funds were **lost**, and there was **nothing they could do**. No explanation. No recovery. Just an utter loss of $60 worth of gift card balance. Oh, and guess what? There's **a class-action lawsuit** and numerous complaints from other customers facing the **same issue**. If this is how Starbucks handles service recovery, then it's clear they couldn't care less about their customers. What a **disgraceful** way to run a company! Want to avoid frustration? **Stay far away** from Starbucks gift cards--you might just end up with **nothing** to show for it! read more

The customers at this store are way too impatient but the workers are amazing at dealing with them and the ridiculous amount of orders that come thru. It's just coffee, it's really not that serious. These are human beings behind the counter not your drink slaves. Good job! read more

I'm a picky girl when it comes to my drinks so I always go to the same places where I know my drink will be made with love. This store gets busy and the workers behind the counter and doing what they can. But hands down my coffee was always made with love and care. read more

This place is one of the worst locations for Starbucks. They're constantly out of ingredients and food items. They always have a line, yet aren't super busy. The employees just move with little to no urgency. If you complain, they disregard your complaint and don't take you seriously. Plus, it's always dirty. Every time I come, the trash cans are overflowing throughout the place. read more

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I came here on an early Saturday afternoon. At first I was going to go through the drive-thru but since the line was long, and not moving, I decided to walk in instead. Unfortunately for me, the line inside was also pretty long. It took me about 15 minutes to order. I got a vanilla sweet cream cold brew and a bacon sausage egg wrap. My drink was ready in about 5 minutes, but it took about 20 minutes to get my wrap. I didn't have any problems with the coffee or the wrap, however, it's the slow service that I had an issue with. I saw other customers waiting for 15-20 minutes and missing some of their items so this is a persistent issue that hasn't been fixed yet. It's probably best to avoid this location during peak hours. read more

If you are in a hurry and there is a line don't come here. You will wait forever especially if you ordered food. It doesn't matter if you wait in the drive thru or if you go inside. Drinks come out fast food does not! Absolutely the worst Starbucks location in the area. read more

I think I'm going to start driving out of my way to a different Starbucks because unfortunately every mobile order I've made has a mistake, something missing, and that something missing is either out of stock or forgotten about until I bring it up multiple times and feel like a huge pain to everyone. I've been to busier locations and don't have these problems, I feel for the employees but I'm not sure where the miscommunication is happening read more

My sister recently moved to Verrado so I stopped at this location on my way back to Chandler. This is the worst location that I have ever been to. The drive through line was massive at 10 am. I ordered a grande cinnamon dolce latte with mocha and a bacon Gouda sandwich. By the time that I got to the window the barista looked so exhausted and didn't say a word to me. I gave her a tip because I felt bad. The drink was made wrong, no mocha in it, and the sandwich was barely warm like it had been sitting out for a while. I will never go back. read more

I order the same drink every morning and the results are always different and if you're like me and don't have time to have them "remake it" then you usually take the loss on you having a good coffee morning. Can't express more how frustrating this place is & how much $ I have lost from not drinking a badly made drink. read more

Love the coffee and service BUT there are no changing tables in any of the bathrooms. I had to go back out to the car to grab a shirt to lay down and change my two kids on the ground! VERY FRUSTRATING! read more

Long long loooooong wait . I guess this is normal . There was no "I'm sorry for the wait" or "THANK YOU FOR WAITING" seeing the reviews..... they need better and more fast baristas . Seriously no one has 30 plus minutes to wait for a coffee . Not to mention my green tea was super super watered down . Probably because I waited like 40 min to get it mind you this was drive thru. If I could give it a zero I would . Do better Starbucks. I expect more . And please don't ask me for a tip if I have to wait over 30/40 min read more

Starbucks - Coffee & Tea Near Me - Buckeye, Arizona

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Such a slow moving location. Starbucks is not my favorite place already, but they do have decent breakfast options so I'll stop once in a while to pick something up. Cold brew is meh. Location and lot is clean, but again the service is SO SLOW. read more

Giving one extra star because the drive-thru staff team was friendly. As you can see by the picture, the tomato mozzarella panini, what is pictured and what we got..hmph. Not at all worth it, unless you just want some bread/carbs. read more

Starbucks - 10'21 - the 'tomato mozzarella panini' , what is pictured and what we got..hmph - Coffee & Tea Near Me - Buckeye, Arizona

If I could give zero stars I would. We waited 90 MINUTES in the drive thru for two drinks and a pastry item. We got the pastry item and it was COLD. Had to ask them to re-heat it. Then they hand us the wrong drink, and we had to give back to them and wait longer for the right drink. Also, the register employee did not know how to use the points system and we could not redeem our stars. Worst experience at a Starbucks, and will NEVER be back again. Lost a customer that was loyal. read more

Good- friendly cashier Not good- their system of getting out the drinks was unpredictable. My husband got his cold drink 7 min before I did. 3 people who ordered after me received their cold drink before I got mine. I figured they skipped over my drink so after I asked the cashier, she personally went over and made my drink. she said they have 2 people: 1 making hot drinks and 1 making cold. The interesting thing is all the drinks that were ordered after me were cold drinks. Not sure their system is efficient. Bathroom was ok. No seatcovers. read more

This Starbucks is always slow. I understand they get slammed but it is getting a little ridiculous. I ordered drinks on the Tee Box of the 18th hole at Verrado Victory Golf Course knowing how slow these people are. I played the hole with 3 other golfers, drove to the club house, had my clubs cleaned, loaded the car and headed down the few miles to the Starbucks. Drinks ordered at 9:46 AM, I received my order at 10:20. I ordered 3 drinks two requiring zero coffee to be ground. Lesson for management. When a station is slammed, move your people around. You had two people doing nothing and one on food. It does no one any good to have your food order ready and wait 34 minutes for your coffee. read more

Bad service, and my drink was not filled all the way. The person who took my order was very rude. Madison?

Slowest drive through I've ever seen. Omg I wish I would have known, waited 20 minutes trapped in drive line for coffee (just to place order) wow read more

I've visited many Starbucks and this one has to be newest built in the beautiful town of Verrado. I drive by it every day to drop off my kids to school so I am happy to say it is perfectly located, because I get by the drive through in a hurry. The baristas are super super friendly. I went every day for two weeks in a row and I believe that Sue was the one taking the order. Let me tell you, that's the cheerful happy enthusiastic voice you want to hear in the morning. I am naturally a happy cheery morning person, but when you're ordering your coffee, you don't want " Oscar The Grouch" on the other side, which I've encountered many times. And you don't want that fake good morning voice either. I've had this draft review in my app for months. I need to post today. I love it. read more

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Service is horrible constantly getting drink orders wrong. Takes for ever worst Starbucks in the valley

Love our Starbucks! A big shout out to Kari and Taylor for saving the day and knowing this mama's regular drink...you ladies rock!

Worst starbucks i've been to thus far. They are always out of items and they are always making my drink wrong. I stopped by just yesterday and of course they were out of coffee base and couldn't make any coffee based drinks! How is it ever okay for a Café to run out of coffee base?! Staff is filled with ignorant people that don't treat you like paying customers. Lines are always long and never moving fast. I have worked in food service for years and by no means should any business be allowed to operate like this. read more

This store in Buckeye has terrible customer service. Manager was great, the barista was rude and unhelpful

Went through the drive through today for the 50% off drinks with the app. I waited so long just for them to not apply my 50% off coupon even though I paid for my drink before 6pm. Didn't realize it until I left. On top of that, they didn't make my drink correct. I've given this place multiple tries and every time I have come back , it takes forever to get your drink. Never coming back! read more

They close early on Black Friday and placed signs on the door. I waited an hour for my drink to receive it cold because only one person was making drinks. They closed the door and the drive through right after me. They had multiple people working and there was only one person making drinks. This was told to me by one of the workers that was taking trash out instead of making drinks for customers. I placed my mobile order at 4:55pm and did not get it until 5:50pm. They must have made my drink when I placed the order and it sat on the counter until I got it. This isn't the first time that this location has closed earlier than it says on their door and app. I would go a little farther in to Cotton Lane if you are wanting Starbucks. read more

So disappointing! I ordered my coffee with whip cream and I get this! See pic. You suck Starbucks! You can't even open your sitting area inside for no reason at all!! read more

Starbucks - a cup of coffee and a remote control - Coffee & Tea Near Me - Buckeye, Arizona

The service was extremely slow I ordered my coffee before a bunch of people and I still didn't get it after 35 mins the people where rude and would look at anyone so I couldn't ask my questing and when I said excuse me they looked at me and turned away overall a bad experience read more

When I found out we were getting a Starbucks in our neighborhood I was so excited!! But I hate to say this this location sucks! The employees don't know how to communicate with each other,nor with the costumer! They have given me the wrong order over five times!!! My order is either missing something, my drink doesn't have the ingredients I asked for I've payed extra for certain things and I don't receive what I paid for. It's very disappointing, when you think you can count/trust on your favorite coffee shop/brand to get you what you want/need,to make your day better. But it only makes it worse! I make extra time in my days to make sure I have time to go to Starbucks before going to work or run errands, I'm a busy mom and I don't have time to sit their and have to wait another ten minutes for them to remake my drink! And it's so frustrating! read more

Visited the drive-thru this morning. The frappucinos are delicious!! Waited about 10 mins from drive up to getting my drink. Not bad. It is pricy though. read more

Starbucks - Mocha Frappuccino - Coffee & Tea Near Me - Buckeye, Arizona

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Total shit show of organization! Pre ordering doesn't serve a purpose here. The manager is consumed with other pressing issues other than running an efficient store. Nothing wrong with keeping your staff focused on the job you pay them for verses their on going dialogue of long lines and what they are tired of doing!! read more

Took the drive thru today and they were super quick with my ordering and my food/drinks- as much as I appreciate how quick they were when we got our order one of my drinks had no half and half even though I asked for it so I asked if they could add more which they did with a grim face and gave back to me with the lid not closed completely so that was a little annoying. read more

They have really good coffee It's the only Starbucks drive-through coffee in the city and they have really good service and they're open early read more

Starbucks - Starbucks coffee - Coffee & Tea Near Me - Buckeye, Arizona