Coffee drinks are being made better quality on a consistent basis. They seem to be out of supplies recently like straws and cups. Customer service is not friendly or welcoming like it used to be :( read more

If i can give this location no stars i would theyve meesed my drink up 5 different times.. 5!!!!!!! Yes they do fix it but tall about the inconvience to wait longer when your on your way to work! I suggest they train there employees a little better so they get it right the first time read more

Greeted once we came in store. But at register i waited for about a minute before being helped. Once helped cashier just turned around and went to the back without saying anything. I considered this VERY rude. I walked away and we decided to go somewhere else. Definitely worst customer service at this starbucks location. read more

Friendly staff. My mobile order is always ready when I arrive. They even have 15 minutes or less parking for those of us who want to grab our drinks and go! Spacious seating area. Welcome to the Verrado neighborhood, Starbucks! read more

Its Starbucks what more is there to say?... the beverages are delicious. From lattes, frappuccinos and tongue teasing teas they've got your current drink desire covered. When I'm staring to fill a little under the weather I'll ask for the mint majesty hot tea with two honey packets. If I'm feeling I need a turbo boost the Irish cream cold brews will definitely do. When I'm in need of a little pick me up they have a variety of frappuccinos... they even have a vanilla bean with no caffeine that your littles will enjoy. Not a coffee drinker? Have you tried their passion fruit tea with lemonade ? Your missing out! read more

I've been going to Starbucks for years and I have never had worse experience than what I got from this location. The customer service was horrible, the 2 boys and the one female were all talking and laughing together and the cashier had me repeat my order 5 times like he was rudely ignoring me or he was so distracted with the intention of courting the female as she was just chatting with him while at the register. It was ridiculously poor service. Honestly, I don't care if someone sees this or not. I simply felt that the service I received did not reflect this locations rating. All in all, if I want coffee I need to remember that I should just go to the Taco Bell next door. read more

This location is the closest for me as I live in Tartesso. Clearly this one Starbucks location isn't enough to produce the demand for everyone west of Goodyear. There was a mom and pop coffee shop across the street that went out of business which has only made it worse. I placed a mobile order at 730 and did not receive until 810. There are quite a few people that work at any given time and they hustle, but it's just too much for them to keep up with. read more

The baristas are very slow and you end up in line for far too long to get up there and have your drink messed up...

First time here and wasn't pleased, to start there was plenty of employees to get the job done, all I ordered was a green tea with lemonade. The man that took my order wasn't very pleasant himself, no eye contact, no smile, seem like he didn't want to be working, snatched my card and took my order then I continued to wait....4-6 customers and 20 minutes later all recieved drinks as I sit and wait, finally I ask for a manager she made my drink in 2 minutes and did offer a free drink on my next visit but I don't think I'll be returning. Fairly new location, bad customer service, making verrado unpleasant! read more

I had a drink that was suppose to have been dairy free, when I went back I spoke to mgr Wade and he took care of me. I was not trying to get a free drink just want to let him know that an associate of his gave me my drink with dairy. I understand we all have our bad days but we still need to be alert, awake and pay attention. Maybe he should've have a little coffee himself. Have a blessed day! read more

Good service. Nice vibe. Cool employees but turn down the music. The acoustics suck and the speaker is regift over the pickup spot. People enjoying a cup want to converse- your music should be light background noise. read more

Oh how I love you let me count the ways. From fraps to iced coffees. From cake pops to sandwiches. I've yet to have something I didn't like. I'd appreciate if they had more gluten free foods but I'll suck it up and keep enjoying my coffee. read more

ordered 2 frapps ahead of time and not only were they mostly melted by the time we got to the window (due to their slow service for the cars in front of us), they were basically like drinking milk. zero caramel in my caramel crunch frap. so not worth the money. read more

i don't understand why the reviews at this location are so poor, because this location is so perfect! drinks always hit, and the customer service was awesome. alfredo did an amazing job, and ask him for a secret drink!! read more

To the heartless staff at Starbucks today. I understand that you don't allow orders on a bicycle at the drive thru line. I didn't know this before today nor have I ever tried this anywhere else. But to completely deny services to me and my 2 crying toddlers in our bicycle trailer was just heartless. All you had to do was inform me of your policy, let me buy some coffee and food for myself and my kids, and I wouldn't use your drive thru with my bicycle trailer again. But instead you chose to ignored my pleaded even when you could hear my kids crying through the intercom. read more

Waited 25 minutes only to find out that they never printed my drink order ticket. They are super unorganized. I would recommend going to a different location. read more

Great baristas at this location, whether inside the store or drive-through. Super nice manager too! I'm so happy for our Verrado Starbucks!

i came yesterday because i was really craving a coffee and they did not disappoint! i got a venti brown oat milk shaken espresso and whoever made my drink put their whole heart and soul into it because it was so good!! read more

Really busy stand-alone store. Associates are busy but friendly. Had a few drink mix ups but in a hurry and they were tasty. Wish they opened sooner so I can get one on the way to work. read more

Really nice place glad it has a drive through, really nice staff everyone is nice but I wish they would be a little more faster when giving out our drinks was the only one there who order drinks and it still took them almost 10 minutes to get my drinks done. I will be returning because I love Starbucks but now I'll go with more time and not in a hurry (side not I always go with extra time to Starbucks because I know in the AM they are always busy) but sometimes they take longer than I normal. read more

Drinks are good but there is a really long wait for no reason. Literally every time I go here the wait is long.They need better management where wait times are important and so is order accuracy. I waited about 20 minutes for a drink and when I got it, it was obvious that my drink had been sitting a while. Then when I complained, I got a lot of attitude on the phone and in person. However, it's Starbucks and the drinks are really good. Management at this location is just not great. read more

Probably the fastest Starbucks I've been to! The drink was also the tastiest I've had all week! For sure considering changing to this location to make my daily stop. Great and quick service! read more

Slowest Starbucks in history EVER!!! Whoever manages this store needs to figure it out because this is getting ridiculous. Always so backed up and slow! Please figure it out or I will gladly drive a few minutes to another Coffee shop where the wait time is normal I waited 40 minutes EXACTLY in the drive thru on a Thursday @11am, 40 minutes!!! Like what?!?! First picture shown is where I started and the second picture is 15 minutes into waiting, only moving up a few cars (times shown in pictures, wish I would have taken an after photo to show it was 40 minutes exactly!) A line waiting for coffee yes, but a 40 minute wait??! I used to be a barista and know first hand how to make coffee so I don't understand what takes so long!! Luckily I had no where to be so I wasn't upset but I just don't understand what takes so long. I've waited at other Starbucks drive thrus and I've never experienced a wait time like I have EVERYTIME at this location read more

Starbucks - Where I started @11:05 - Coffee & Tea Near Me - Buckeye, Arizona

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Ordered on the app, it said it would be 11 minutes to be ready. STILL waiting and it's been AN HOUR so far!!!! The Barista Jill was AMAZING, trying so hard to keep things organized and moving. she needs a raise for sure!!!! read more

Big thank you to Griffin at this Starbucks! Kindness and helpfulness served with a sense of humor. Someone give this man a raise!

Be prepared to wait 30 min in line! Never fails almost every time I've been here it takes about 30 min to get out of there

I go to this location today, and order my drinks than after the guy proceeds to tell me they don't have roast for the coffee, I than go up to the window and the lady tells me they don't have any. How?? read more

Drive thru is very fast! Baristas are good genuine people who enjoy conversations and keeping updated with your life. Really clean and beautiful store! read more

BAD!!!!! I was very exited to get a Starbucks location here in Verrado. When they first opened the store it was just ok, but I figured it's new we have to give the time to get the kinks out.A month or so after the place was pretty consistent, most trips we had good coffee. Well now this is my 3rd trip in a row where I have a $5 coffee that tastes like crap. Two days ago I ordered a vanilla sweet cream cold brew , CRAPPY, only tasted like cream NO COFFEE??. The next order my coffee was super bitter.I called and was told "oops we just switched out a pot and you must have got the bottom please come back". Who has time for that ??The line is always nuts. For $5 bucks shouldn't I get a fresh cup of coffee?Today was the worst!! I ordered a coffee with hazelnut and almond milk, they forgot the almond milk, so they hand me a little cup "you put it in yourself!" . My wife's coffee had sticky crap all down the side. I ordered 3 drinks, NO DRINK CARRIERS AVAILABLE.When I called the store I spoke to the "supervisor" Christy or Cristen , or whoever she was, was half paying attention to me and could care less. The point is for $4-$5 for a cup of coffee it should be done right. From now on ill take the extra drive to Dunkin or just make my coffee home in my k cup machine which will taste 500% better for $.50 a cup! Done with Starbucks of Verrado. read more

this is the SLOWEST starbucks i've been to and i try to come back to see if they just had an off day but it seems like a normal pace for them. i don't even bother coming here before work because i've sat alone in the whole place and still waited 10 minutes for a drink. no sense of urgency for a place where people come in with a rush to get to work in the morning. read more

Took them 20 min to heat up a sandwich. I almost went to the back to do it myself. Also there was a great amount of flies inside the building. read more

Horrible service. Told us there would be a 35 min for a drink wait but there was no line. Just plain rude

Sure drive-thru takes awhile right now, but businesses are adjusting to a new 'normal!' Despite the busyness of this location (and the 25 minute wait in drive-thru) the staff is great. All I care about is friendly, accurate service and you'll get that here! Be patient people, businesses are struggling to adjust right now. The staff here is phenomenal. read more

As a former employee at this location it's terrible. The manager there is by far, the worst I have ever worked for. She is disrespectful to staff and only cares about the times at the window and doesn't care about customers that come in the lobby. She says those drinks can wait. The store was always running out of supplies. Don't go there. read more

Awful. I've been to the Starbucks for times. Every time the service was super slow and the customer interaction was awful. Every worker was not friendly and very minimalistic. I have not had a single good experience at this location. I only give 2 stars because they have at least spelt my name right and never messed up an order. read more

Friendly and fast. Always busy - this is a great place to spend some time or to just grab and go.

Remind me why I waited 20 minutes for a Starbucks drink? I mean it's not like we are in Scottsdale or some high end place. Then my drink came out wrong. ‍ read more

Slow slow slow!!! Took 20 mins to get 2 nitro cold brews and that was after I placed my online order 10 mins prior to getting there.

Worst service. These people take over 15+ minutes to make a drink at any time of the day. The baristas are super rude!

I'll start by staying this is not a rating for the folks that work at this location. They are always kind and courteous and I've never had anything wrong with my order. I stopped by today after ordering on the mobile app about 15 minutes prior. The app had indicated about a 10 minute wait. I was shocked to find the store crammed with people. There was zero social distancing in place. When I walked up for my order, I was told it would be at least 40 minutes for my order. When I told them the app had not indicated the long wait, I was told that "Corporate sets the wait time and it can't be changed. Maybe you can write a Yelp review to see if they will change it." It's disheartening that she did not feel empowered as an employee to escalate for resolution. I'm very disappointed too that there were so many people in the location while COVID-19 is spiking again. To protect employees, orders should have been capped. You can do better, Starbucks. Needless to say I left with no order and no refund. read more