Went to Starbucks for the first time in YEARS. Great customer service, my only complain is that it took 5 minutes to get my drink. Daniella helped me choose my drink and carefully explained the ingredients. Amazing!!! read more

This place is overheated. It's great and I never knew it. Please stop by whenever you can. I brought a pizza here before and the staff was cool about it. I'm not promoting Tom Foolery. Please stop by this lovely establishment.l. Their coffee is affordable and delicious. read more

Starbucks - Coffee & Tea Near Me - Bolingbrook, Illinois

See all

I'm sharing our great experience with Nevaeh. My daughter was trying a new drink and Nevaeh suggested a few changes to make the drink better And why it would be better. She was spot on, my daughter loved it! This is for the Weber Rd and Lily Cache location read more

This is the worst Starbucks I've ever been to for food service. Horrible customer service will never be returning. Will stray away from this location. read more

I just want to highlight Jen who is usually working the drive-through when I come. She very kind and someone who makes your day a little better when you see speak with her. read more

Starbucks - Strawberry refresher - Coffee & Tea Near Me - Bolingbrook, Illinois

The store has really gone downhill. Some of the original workers are still there and they do an excellent job. The new staff does not seem to care about doing anything except for goofing around. Three days in a row they are out of nitro coffee because it didn't get started 24 hours before. I've never run into this at any other Starbucks. read more

Starbucks - Coffee & Tea Near Me - Bolingbrook, Illinois

Something just happened to me. I placed an order in through the app they went in at 8:11 was ready I went to pick it up at 8:15 I went through the driveway they didn't answer it. Where are you place your orders I went to the window. The girl was cleaning with a vacuum. I knocked on the window, and she just said no with her head. I was calling on the phone and went to the door on the entrance and I was knocking and they were three people there workin they were just looking at me and laughing. They just want me to close early They never answer the door or the phone and supposedly they close at. 9 pm I think that was so rude. They were at least had to say we're closed but they were just laughing and laughing !!! and I called customer service and they said I can just give you a refund that's it read more

Starbucks - a driver's view of a coffee shop - Coffee & Tea Near Me - Bolingbrook, Illinois

Had a rough start to my day but it was quickly made up when I stopped by for some treats here. Jen working the drive thru was prompt, sweet, and energetic. The baristas working the bar really delivered on my younger sisters request of extra extra caramel drizzle for her drink; I know it's a pain but it is really appreciated !! Drinks were well made & flavorful, thank you! read more

Starbucks - two cups of iced coffee on a table - Coffee & Tea Near Me - Bolingbrook, Illinois

See all

The baristas were friendly upon entry. After placing my order, the pastries came out quickly. My drink came over 10 minutes later. My cup with tea bags sat and sat while coffee drinks were prepared. I ordered a honey citrus mint tea. While waiting, I watched them work. She put the hot water in, then was ready to steam the lemonade. There was less than 1 inch in her pitcher. Instead of getting more, she just filled it with more hot water. So, all in all, I got cold pastries and a regular tea. Not what corporate Starbucks expects from their stores. read more

They have the best service always so kind and make you feel good the store inside is so cozy and inviting and everything on there menu is so good definition recommend going here for great service. read more

This is the worst Starbucks I have ever been to. If your wanting to go to Starbucks go to the one the next town over or something!! I waited over 30 minutes for a mobile order which was a pink drink and it was not busy. Workers are also rude. read more

The lady I think her name was V, she was so rude and dismissive when I was ordering because I was trying to figure out what I wanted. I think she may have been in a bad mood because I overheard her yelling at one of her employees before she took my order. So unprofessional! read more

I just love it! Only thing is that they keep on changing the employees and it's tough to build relationship! read more

Starbucks - Coffee & Tea Near Me - Bolingbrook, Illinois

It's an ok Starbucks. They don't really know how to make good drinks. If you love coffee I wouldn't recommend it. Go to the one on 53 in Bolingbrook if you want real Starbucks read more

I am not a fan of Starbucks or any coffee shop. First, I dont drink coffee. Second, never understand why people want to hang out at a place like this? Third, have you seen the prices! I was actually next door at Lou's. Had to wait for about twenty minutes so they can cook my pizza. So I do enjoy smoothies. I wanted to try the strawberry and banana. It was ok, but I have had plenty that were a lot better and cheaper. Now the service was just fine, place was clean. read more

This is my Starbucks!! I count on Starbucks for my daily wake up call! And yes I have become thoroughly addicted to caffeine! I love this Starbucks because they have a drive thru location, which is all I need! Perfect for my early morning runs! Once in a while I will grab a slice of cake or something sweet, always fresh, never stale!! The tipping thing really throws me off though, the tipping cup sitting out on the ledge is really tacky I think! When you are paying so much for a coffee and you really expect a tip!? And this is coming from someone who works for tips, this is outrageous although! I do love my Starbucks gift cards! read more

Starbucks - Coffee & Tea Near Me - Bolingbrook, Illinois

Rosie and Laura are top notch! And who ever is making the cold foam today is the bee's knees! This is the best Starbucks Location i have ever been to. Thank you for making my first drink of the day experience exceptional! read more

Yummy! They have super friendly baristas and the cake pop and cold brew I got were delicious! I wish they had nitro cold brew though! read more

Starbucks - Cake pop - Coffee & Tea Near Me - Bolingbrook, Illinois

My friends and I visit the area at least three times a year and stop at this Starbucks every morning because frankly, it's the only option. We've been using the mobile app the last few trips and it's worked out really well to keep us on schedule. This trip was no different and we used our apps to pick up our favorite morning elixir. The coffee was fine each day although my flat white on the last day tasted more like a cap. The service was consistently mediocre as well. I don't expect too much when I pick up my mobile order but I do assume that my existence will be acknowledged by someone behind the counter and it was not. The location was clean and what you would expect from Starbucks. read more

Honestly, I really like this place BUT they need to get this one barista named Jen some Xanax or something! She is WAAAAAAAY too loud in the morning and talks about 472892104828 words per minute.... if she can NOT WORK THE DRIVE THRU then life would be much more pleasant on my way to work... read more

Good staff, pretty fast service! Just what you think a Starbucks store is supposed to be. I've been there a few times when it is crowded and it did take a bit to get my drink but when there are a bunch of people waiting of course it's going to take a few minutes read more

Excellent customer service! Worker was patient and kind, I will definitely be returning, love this location read more

Starbucks - Excellent customer service - Coffee & Tea Near Me - Bolingbrook, Illinois

Fuck this place I waited at the cash register for five minutes and no one would help me. Too busy catering to the people in drive-through and text orders. So I walked out I will never come back to this location again. read more

Amazing service with baristas that go above and beyond . I accidentally sent my order to the wrong Starbucks and the staff here went above and beyond to get my coffee read more

I had the worst Starbucks experience today at this location. I wanted to get a nitro coffee, I still don't understand why every Starbucks doesn't sell a coffee they heavily advertise?? I ordered nitro coffee only to be laughed at by what I believed to be the manager? She either thinks it's a joke I ordered something that they have huge nitro coffee posters on the entryway doors or that I'm an idiot and ordered something they don't serve. I will never waste my $ at this location again. Once the heat subsides I doubt I'll ever go to a Starbucks location again, I didn't try to order a cheeseburger, I ordered coffee at a coffee store? In the last 10 years I've read no more that 100 articles about how to save for retirement and and everyone says to stop going to Starbucks specifically, I think this visit pushed me over the edge..goodbye for good!!!! read more

Did a mobile order 10 minutes before arriving. Simple latte. Sat at store another 15 minutes before it arrived. Waiting 25 minutes for a coffee is ridiculous. read more

I love my local Starbucks! Drive-through here is crazy and tricky, but I usually go inside for a drink and a little bite to eat. The staff is always friendly and the coffee....well, the best! read more

Rude service and drinks ordered are never correct. Ask for venti? Receive a grande. Ask for no whipped cream? Receive extra. As for caramel frap with mocha, receive mocha frap no caramel. Ask for double shot of espresso in your frap? Dont receive that. Do yourself a favor and drive to the Starbucks on Bolingbrook Dr. Excellent service and correct orders. read more

Definitely wouldn't go here again, they don't even know their own menu enough to make you the correct drink. you won't get what you paid for.. you'll get what they choose to give you. smdh. read more

So I'm at this Starbucks right now, and though they do get points for cleanliness, temperature, and speed/accuracy of our order, there are two serious offenses to this particular branch. First, I grabbed a bottled Frappicino from the cooler, made my purchase, and took a few sips. Then I saw it. The expiration date. The bottle expired a month ago! I promptly brought it to the counter, tried to exchange it for another, and the next bottle was also expired! The cashier did refund the drink and also allowed me to exchange for a new, fresh Frap. However, this associate was trying to blame the error on a whole expired case, since she 'just restocked the cooler' recently. Seriously frightening if they're not checking dates. Hopefully the milk and syrups are current. Next, and really the issue is just with this individual 'barista' previously mentioned, she was sitting outside before her shift, smoking in front, and discussing personal issues with a customer who clearly could have cared less. These personal qualms involved jail time and alcohol--not exactly what I want to want to hear, but not really my business if your uniform's not on. However, she started her shift, and is now dropping f-bombs and other curse words while behind the counter. We can hear her, it's disruptive and unprofessional, and I'm positive others are irritated by her discourteous demeanor. Starbucks, I'm a loyal Gold Card patron, and still will be, but please be a little more discerning in your hiring/training process. It's important each location remain consistent and a place I'm not embarrassed to advocate. read more

Great service. Always nice. Coffee tastes good. Sometimes it tastes different based on location. This location is usually pretty convienant for me. Sometimes I use the one in Target, because its closer.. I prefer the drivethru. This drivethru is usually very quick. The one at the promenade is terribly slow read more

Starbucks - Coffee & Tea Near Me - Bolingbrook, Illinois

See all

Not a terrible choice if you want Starbucks coffee. But the whole experience could be 1000 times better. This place has gotten my order wrong. The workers do not seem to be paying attention. NEVER GO ON A THURSDAY EVENING! I went there and was studying and a group of maybe 50 men and teens came and all But sat on my lap, opened their portable chess mats, and started playing chess. I was looking around like what on earth is going on, but as per usual no one in a Starbucks tries to act like there is a world outside of their book. It seems to be a regular group, and they seemed to be oblivious of my curious looks as to why one man sat down directly next to me, while another person sat across from me, And they proceeded to play chess in my workspace. I was so confused as to how they expected me to continue quietly reading and studying with whatever the hell they were doing right in my face. I thought I was on an episode of PUNK'D but then I remembered it's not 2002. Smh. read more

I love this Starbucks. The workers are so welcoming and kind. They always ask about my day and are such nice people.

If I can give it a zero I would. Made a mobile order and arrived to pick it up. Yes they are busy and short staff. That was not my issue. I stood there ten minutes and no one a knowledge me. People before me and free me received their order. When the last person came and gave her name he started working on hers. So unless you provide your name on a mobile order that's when they work on it. Whats the purpose of mobile order if your going to work on it when someone arrived. And if that's the case shouldn't you ask when someone comes in and specially waiting over 10 minutes after my estimated time pick up. I just want and requested a refund. I think she was a manager had no remorse or anything. Sad thing is I was so chill and didn't make a fuss. So does one have to make a scene to get respect and at least a apology for the miscommunication. I will never visit this location. I really hope corporate looks into this and train employees not to ignore clients especially when standing there for over 10 minutes of pick up. I was so angry how they handled the situation. Poor poor service. If you can avoid this place it will save you time. read more

I hate to give a business this low of a rating but unfortunately this is justified. The first time I went here and ordered a mocha, it wasn't good. It tasted chalky like something that you would find at a gas station. I would have given this place three stars because of that. However, the second time I came here and ordered a mocha again, it tasted like watered down milk. No mocha taste (or any coffee for that matter) at all! It was so nasty that I couldn't finish it and just threw it away. I give it one star. People are nice but they don't know how to make coffee. There really aren't any good coffee shops around that area. If you want some great coffee, go to Peet's. It's about 15 mins north of this Starbucks but WELL WORTH IT. read more

Staff is always friendly and gets my orders out quickly! This is definitely one of the better Starbucks I have been too. I can't really think of anything negative I have experienced here. read more

There are 3 locations in Bolingbrook and this is the best one. They are always happy to help, make whatever you want, know what they're doing, and do it in a reasonable amount of time. read more

Unfortunately, I'm not impressed with this location. My order wasn't made properly, and didn't taste that good. I used the mobile app, and used the same order I use at my regular Starbucks, so I know I didn't order incorrectly. In general, the flat white I ordered wasn't as good as the location off Boughton near The Promenade. I went inside for my mobile order, due to a line at the drive-up. After waiting for a few minutes, and seeing someone get their order which was placed after I entered the store, I asked someone about my order. They brought it to me immediately, as it was already made and waiting by the drive-thru window. They were busy, so part of me understands, but the company has this program so customers like me can hop in and out quickly and not have to wait. They need to pay more attention to people coming in and walking right to the waiting area for their order. I won't be making any effort to return to this location. read more

This location has gone down hill. It's not consistent like some of the other locations and it seems super slow. It's frustrating when you feel like you have to take a sip of your drink before you pull away but you do. It's an investment and for $4 I want what I want. Invest more in training your staff rather than a new fancy menu board. read more

Get new staff. Took 15 minutes for me to even be responded to in the frickin drive thru. I get it, its busy, but you know when your busy times are since its frickin happy hour. Literally sad read more