I love my Starbucks coffees because it's my pick me ups for the day. But the Barista at the service window named Grace was just so polite, friendly, and an even bigger pick me up today. I would literally get coffee more from this location because of her. I hope y'all pay her well. read more

I recently moved to the low country. I don't go to Starbucks often but this location is great. The coffee is always good and that's not always true of all locations. Friendly staff! read more

8-15-24 9:45 AM Drive Thru Came to this location as I needed to go to Best Buy across the street and they were not open yet. So to kill time I thought I would get a cappuccino here. The drive thru had zero line and I ordered a short cappuccino with whole milk. Note I discovered the short size earlier this Summer and I thought great idea and helps to keep the cost down. However please note the price is still nearly $5 for non descript beans. Hey my only alternative in the area. It came in a cup within another cup. Perhaps they were out of cup covers or due to the size it doesn't fit. The transaction was quick and painless as I pay from my app and they just scan it from my phone. read more

Angie was absolutely delightful she made my drinks super fast with incredible efficiency and taste. A Teir Service , Super friendly 100% would come back again. She made me and my friend forget it was raining outside!! read more

HORRIBLE SERVICE. We placed a mobile order and went inside to pick up. We gave our name for the order and we're told it wasn't ready. Then we were told to go through the drive thru. So we did. There were only a few cars ahead of us but it took about 10 minutes to get to the window. When we did. The order still was NOT ready! No apology or anything. Then we were told to go sit out front and wait for our drinks. Still no apology when they were finally brought out.... With no straws. read more

This location features a drive through and that was helpful as we really didn't want to get out of the car today. My wife wanted a "Toasted White Chocolate Mocha Frappuccino®" 440 calories in the "grande" version but is sure tasty (and sweet) as heck. It's a holiday, right? [Review 12385 overall, 2171 of 2019.] read more

Starbucks - Starbucks, Bluffton SC - Coffee & Tea Near Me - Bluffton, South Carolina

I'm a huge Starbucks fan, but this location could use some work. I understand a staffing issue, but to not open until after 7:30 and sometimes 8 is very interesting for a coffee shop. People want coffee in the morning! I wake up at 5 and I'm on my way to work at 6 and need some coffee in my system! While this one is on the way to my commute, I backtrack and go to the other Starbucks, as they're open early and their line moves quicker. I've also noticed the staff at the other location is a little more professional. I sat in the line today, as their interior is closed when I tried to go inside (the other one is open inside), and the drive-thru line did not move at all. I drove all the way to the other Starbucks quicker than I sat in the line not moving at all. Also, parking is difficult for this location as well. I would really like to see an improvement in this location and then I will update my review, but for now I've been to this location too many times and it's been pretty consistently either closed or slow. It could be a great convenience for me and many others who work on the island. read more

Starbucks - Reindeer Cake Pop - Coffee & Tea Near Me - Bluffton, South Carolina

Starbucks food is the same at all locations so you either like it or you don't. The service is usually good here and the staff is friendly. The ambiance is the biggest downside to this location, as there isn't comfortable seating and it's a really tight space. read more

Today we ordered drive thru at the newly renovated Starbucks on Fording Island Rd in Bluffton. Always a great experience. Our town has mandatory mask wearing and all of the employees were compliant. They were super friendly and accommodating. I had my new puppy in the car and she enjoyed her first pup cup!!! During this pandemic I haven't been to Starbucks that often. So today was so exciting!!! I'm back!!! Thank goodness!!! read more

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Went to this Starbucks during my travels, service was super quick and the baristas were very friendly. I didn't go in, but the drive thru was very easy and from what I could see of the inside in the window it was kept clean. My drink was amazing and my Impossible Breakfast sandwich was delicious. Natalie at the window was very nice and kept a conversation as I waited for my sandwich. I will definitely be back if I'm ever in the area! read more

Starbucks, You love them or Hate them for what I find 'it has nothing to do with coffee " . I love them for coffee , I may or may not agree in their political views but I agree with there consistency in coffee from Starbucks to Starbucks. Believe me I have been to hundreds Coffee shops across the USA. I always find Starbucks to be a no surprise in taste and quality. Excellent and now Free WiFi. read more

Starbucks - Coffee & Tea Near Me - Bluffton, South Carolina

Terribly disorganized. Always a 20 minute wait for coffee. Placed an order via the app to help with the wait and took 35 minutes since the order was first placed on a Friday mid morning. Need to train staff. Not client centered. read more

They do not seem to have more than 3 workers at a time and give preference to app orders. It takes about 15 minutes just to get to the pick up window and maybe 3 cars in front of you. Has happened several times in past weeks. Just poor service to those in drive thru. read more

I love Starbucks and I love their drinks. What I don't love is this location. I ordered two grande hot beverage; the picture below is how full they were when they were given to me. Both were lukewarm, filled to over an inch below the rim of the cup, and neither had the whip cream on them that was expected. This has happened to me so many times at this location and it's getting irritating. All I expect is to get what I pay for. Shouldn't be that difficult. If I'm charged for a grande, fill the damn grande cup. read more

Starbucks - Two "grande" hot beverages...not even filled to the top. - Coffee & Tea Near Me - Bluffton, South Carolina

This location is small on the inside, limited seating, and when waiting for your drink the crowd can block the flow of people trying to move about. They have a drive through here, and like most Starbucks focus heavily on the drive thru business and the mobile app business. So I feel slighted some as I am the person in the store who is here and deserves to be served first. But I will never win that argument. The service here is average at best, and kind of slow on some mornings. I get the same thing, a cold brew coffee. So can't comment on the coffee or drink selection. But you know what they have here. They constantly re-arrange the set up of where chairs, tables and the stand for sugar & cream. Not sure why, guess they can't figure out the most efficient use of their space. But I come back, I love the cold brew coffee. The service is friendly and they are dedicated baristas trying to take care of their customers. So check them out. Just wish it was bigger, more open inside. read more

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I went inside around 7:00pm with my kids, I was having a conversation with them and then by 7:20 one of the workers was turning the lights out really rude. Another girl said that we were still seated and she said she didn't care. They are suppose to close at 8:00 pm. So, I decided to leave before ill make a big thing there and as soon as we did. One of the other girls there lock the door. 7:20pm. frustrating. read more

. Come on y'all! Do better. There's no way the barista didn't notice this iceberg while pouring the frap. The hours for this store are incorrect. They never updated the hours on the app either read more

Starbucks - Coffee & Tea Near Me - Bluffton, South Carolina

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I go here whenever I need to get some work done. It's a smaller store and seats tend to be filled by 11 am or so. They do have some nice comfy chairs if you just want to kick back, have some coffee and look at your phone for awhile. I usually get a cappuccino, flat white or iced coffee with milk, so I can't comment on their food. I mobile order and the orders have always been on time and correct. The workers are pretty nice too. Just a basic normal Starbucks. read more

Starbucks - Inside seating area - Coffee & Tea Near Me - Bluffton, South Carolina

Service is terrible. I was not going to order but I'm glad I went in and helped my elderly hispanic friend. She was ignored at the counter, nobody acknowledged her presence or at least told her it was going to be a minute. When I told the girl she acted like she was being bothered, still did not speak to my friend. Once she finally ordered, we were then told we had to leave the lobby because there was an "emergency" and in order to get her food she already paid for we had to go through the drive thru. Hate to think it's because of discrimination. read more

I've been to this location 3 times & all 3 times something was wrong. 2 times, I was given the wrong order. The lady in the drive thru is extremely slow. Takes way too long to complete order & still gets it wrong. Manager on duty is more worried about walking to his truck & smoking a cigarette. The line of people doesn't seem to bother him. While I was inside on 1 of my 3 visits, he walked outside 2 times for a cigarette break. Completely unacceptable. At that point I walked out & asked him to keep my order. ( as he stood beside of his truck smoking ) Terrible service! read more

0/5 whoever is running this location needs to be replaced. Been a Starbucks customer in three cities in two states, over past 20yrs. Never seen a location with dining room closed to staff not showing (2x in one month). Never been turned away at any Starbucks. Refused to take my order because I was not in a car in the drive thru. Dining room closed due to staff not showing up. read more

Stopped here for a drink, they really don't add enough flavour to their Latte's here (pumps), it tasted just like steamed milk.I would not go back. [Review #393] (39th Review of 2016) read more

This location needs a lot of work, considering it is in a very popular area. I ordered a double macchiatto and the warning signs were there when she asked what size I want. It's an espresso shot. Yikes. Lo and behold they didn't get that correct. Also their holiday drinks are at least $0.50 more expensive per size than in Savannah. Drive thru was a slow disaster. I started to wait, and then pulled out to just walk into the Starbucks, where placing an order was fast, but getting the drinks took time. read more

We sat in the drive through for ten minutes waiting for them to move the cones because they had just opened, but they never moved the cones and when we drove back around they turned off the lights even though it was 6:10 and they were supposed to open at 6. Clearly they just weren't ready to open which is fine but I wish they told us instead of just letting us sit in the drive through for 10 minutes. Definitely poorly managed. read more

Love Starbucks, sometimes when I go they are out of cold brew but there's always other options! They are fast and the drinks are always great! Thanks guys! read more

This was one of the slowest Starbucks I've ever been to. We ordered two venti peppermint mocha frappucinos...probably the two worst ones we've ever had. It had way too much peppermint in it and was already melting. They were also out of the venti straws which made it super fun while driving since the straw kept going down into the drink. read more

I'm not from around here, but this Starbucks is seriously lacking. I guess I'm just used to starbucks being more friendly, more on top of things. I tried to buy a reusable cup that was on display but they said the sku was invalid. They asked if I wanted a different cup but I wanted that one specifically because I had it before (given to me as a gift so it had sentimental value) but a family member broke it. I was ecstatic that I found the same cup in a different state. They tried again and then one employee was like "oooooh maybe these were the cups we were supposed to pull from the shelves because they're glass..." You probably shouldn't have said that out loud, and regardless it was on your sales floor. If you were just going to pull them anyway, where do you put them? In the trash? There were 7 people behind me in line now. Needless to say, they didn't sell me it, not even at a discount. I was extremely disappointed. I ordered an iced vanilla bean coconut milk latte and waited quite a while for it. 6 employees back there all running around like chickens without their heads. I was given my drink and it didnt look right so i asked if the vanilla bean powder was in it, and not the syrup. I was told yes, but when I got to the door, that same employee hollered at me from behind the counter to come back because she forgot the vanilla bean powder. -__- I appreciate her adding it, as I would have been even more annoyed if I had gotten in the car and discovered my drink was incorrect. This morning was a little too chaotic for me, and I honestly didn't say anything because I had a 6 year old with me. read more

Starbucks with a drive thru, doesn't get much better than coffee to go, quick when you're in the go. During my particular visit, I was in the mood for that cozy, clean and familiar place to get a few emails out. Luckily this location satisfies both needs. They offer ample parking for walk ins and the ease of a drive through. They have a mix of small tables both inside and outside, plus some cozy leather couches if you really want to sink in. When I walked in they were busy, but the line moved quickly. They did a good job handling the influx of drive through cars and the line indoors. I ordered an iced caramel macchiato with skim milk and just a little ice. 3 minutes later, I was served exactly that (name spelled right and all). It was tasty and balanced. I asked for a cup of ice water a little later and they gladly gave me one with my coffee. I took a seat at a table inside and charged up while getting some work done. Wifi was free and fast. The music in the background was just that, in the background. I didn't feel like I was battling to speak or think over a loud bass. read more

Starbucks - Iced caramel macchiato - Coffee & Tea Near Me - Bluffton, South Carolina

Incredible service. The manager was very engaging suggested the cinnamon dolce flat white and she loved it! I got my blackeye. But that was also great service was exemplary. Check them out!! If I had to pass other Starbucks (which we did by mistake) to get to this one, I'd gladly do it again!! read more

SLOWEST service EVER!! came in for a caramel macchiato and waited over 20 Minutes. One young lady was working ALL of the mobile orders first and then the in house orders. They need a separate machine/employee just for the mobile orders if it's going to be that busy! Pray to never have to go back as this is not my first time with such slow service at this location! read more

The manager is crazy and incredibly rude. She needs to be fired immediately. I have never met someone as unprofessional and rude as the manager. The baristas seemed scared of her and one of them apologized for her behavior. This store has in store pick up on when they, in fact, don't allow anyone inside. Incredibly frustrating to be yelled at by the manager for making an in store pick up order and wanting to go inside to pick it up. If they aren't letting people inside, turn of in store pick up. Absolutely ridiculous. If youre ever thinking you want starbucks, avoid going to this one at all costs. read more

Once upon a time, I could cavalierly avoid going to Starbucks because independent cafes are plentiful in the places I lived like Chicago, Denver and Salt Lake City. When I moved to Bluffton that all changed overnight. The Starbucks in Bluffton has taken me in, kept me wired and learned the quirkiness of my order by heart. They're good people. read more

Used to come to this Starbucks before the renovations and always had great customer service. However, when my husband and I went Saturday morning through the drive-thru after not immediately responding with what we want, the worker speaking through the intercom was extremely rude and disrespectful. She even went as far as to threaten us with physical violence. Needless to say we will not be back. read more

The slowest Starbucks drive thru EVER! 25 minutes to get two drinks. I wanted to leave but my Starbucks addicted boyfriend wouldn't. The employee was super nice but it doesn't make up for the ridiculous wait time. If you go to this location you might be better off parking and going in. My drink did turn out like it was suppose to but I don't think I'll be going back to this location when I'm in town again. read more

Really Disappointed! Ordered a Salted Caramel Mocha Frappuccino through the Drive-thru yesterday and when finally reaching the window, I was told they ran out of whip cream. To me that was a big component of the beverage's taste. That is like going to a burger establishment and you get to the drive thru window only to be told they ran out meat. Who is not doing their JOB? Bad Management!! read more

It has gotten so slow here. I used the mobile app before going into Target. Finished my shopping. My hot drink was ready but I waited 45 minutes for my cold drink (after I asked) and finally got a refund because I had to leave. The lobby is a parking lot full of people waiting on orders & returning orders. Currently 14 people waiting for orders. Slow. Inconsistent. read more

Starbucks is one of my "second homes" so to say. I appreciate this location because it is the only location in Bluffton with a drive thru and theres some days I just do not want to get out of my vehicle, but some days I just need to bite the bullet. This Starbucks has MAJOR issues. From ordering online to showing up to pick it up and the associates having zero clue there was even an order. To waiting in line to find out their app is not working, to get out of line to go to my vehicle to get my wallet, to coming back to an even longer line and waiting all over again because they would not hold your spot. To this store basically closing when they feel like it. I have literally seen so many signs on their door. "Low staff closed early", "inventory", "remodeling", "there's a storm", so many signs. Very unreliable. If I am driving 30 mins round trip for a drink, I would like to know the usual hours are correct. I understand that the drive thru is going to be long. Like I said it is the only drive thru location in Bluffton and Hilton Head, but I do not think 25-30 (sometimes longer) is appropriate for less than ten cars. My go to is a Strawberry Acai Refresher and at this location it is very hit or miss. Some days it taste like a $5 water and other days it is on par. When the lines inside and outside are long there is no time for them to remake it. read more

This is your typical small outlet based Starbucks. I've been to better. I've been to worse. The baked goods seem semi fresh. The drinks are fairly well made. The baristas are decent. I have no complaints as they got my order right and on time. They just didn't wow me with anything. So, three stars. Just a typical Starbucks. An ok shop with your typical Starbucks experience at an outlet. read more

This is the second time in a week, shame on me service is awful. Went inside ordered a drink after 15 minutes I asked about my drink and they didn't have it. When I arrived there was one 1 person in line. 20 minutes later I had to ask and repeat order before receiving it. read more

2pm on a Saturday, you don't expect a drive-thru to be a good experience. But let me tell you, Carson and everyone on duty today had me and my wife rolling! they made this an experience and well worth coming to! Not to mention they're recommendations and product knowledge was on point! and they were speedy on top of it! read more