Located in the same plaza as Big Y in Bethel. This location has a drive through and a few seats outside. It's a little smaller than some of the other Starbucks. Mine was an app order so it didn't matter. Clean inside and organized. I had a Vanilla Frappuccino. Whoever made it did a great job. It tasted delicious. read more

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This is my favorite Starbucks to go to. They make my drink amazing and they remember my name each time. Allison, Sarah, The whole crew is great, especially the AM crew (I wish I remembered everyone's names). Thank you!! read more

Starbucks - Iced Starbucks Blonde Vanilla Latte - Coffee & Tea Near Me - Bethel, Connecticut

My iced matcha latte was full of clumps. Not the greatest. Probably won't return to that location

This is not so much to complain about the personnel in the store, but the Starbucks regional or district personnel who descended on this store this morning (3/13/24) and decided to all place orders at the same time. As a result, the normal paying customers were forced to wait for their orders for about 50% longer than the estimate given on the app. Corporate personnel should never take priority over paying customers. Never. read more

I just ordered a cup of coffee here. It was burnt and disgusting. I will never order coffee from them again.

Location: Bethel Big Y shopping center. I requested extra cinnamon on my venti pumpkin cream cold brew. These teenage twits thought it was funny to hand me this crap. I'm very familiar with the cinnamon challenge. I was handed my drink and two other twits came running to the window to laughing at me while the drive-thru twit handed me my drink. Funny because I'm laughing at you "mean girls" because you're working at Starbucks. No, I didn't choke on my drink witches, but you're still working on a holiday weekend and I'm NOT. Lol What you handed me wasn't funny, but your checks are! read more

Starbucks - This was done out of spite - Coffee & Tea Near Me - Bethel, Connecticut

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Amazing staff, great coffees and always the best service. Taylor is one of the kindest baristas I've ever met, and I'm grateful to call this store my local Starbucks. read more

3 stars for location! One star for the drinks! And minus one star from the attitude of the staff/ servers/ baristas behind the counter! Sorry to intrude your chitter chatter behind the counter to place my orders. Attitude much?!! This is your job, so shouldn't you serve your customers first and continue your chat later, Por favor! Update: So, I find myself back here. I order a coffee frappachino WITHOUT whip. And she gives me one with, sees my expression and says oh, did you want yours without?!! There were no other customers in Queue. I was the only one. You had ONE order, can you for the love of god get that right, please?!! Is it asking for too much?!! Seriously, the baristas at this Starbucks really sucks!!! read more

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This is one of the best Starbucks that I've been to and I've been to a ton! Everyone is super nice, the store is always clean and the orders are always accurate. This location, the location in Granby and the Newtown Rd location in Danbury are my tops in CT! read more

Very clean and in a nice location can see from highway FRIENDLY service nice background music relaxing atmosphere read more

Starbucks - Inside looking out to the patio - Coffee & Tea Near Me - Bethel, Connecticut

I've never had a complaint concerning the Starbuck store in the Big Y Plaza in Bethel CT. The people there are always nice and friendly and today the manager there ( Dana ) was VERY friendly and customer service focused. I placed an order there through that TERRIBLE UberEats delivery service ( Driver Name Sean ) and was shorted 2 sandwiches on my order at NO fault of Starbucks. The UberEats driver was impatient and left before they could finish filling my order. Dana ( The manager at Starbucks ) was very nice and although my order shortage was not due to any fault of Starbucks, Starbucks in the Big Y Bethel Plaza is the one who is making it right by me. This is how you get customer loyalty and believe me Dana you got it from me. Thank you for doing the right thing and taking care of the customer. Customer Service is a RARE and Dying dinosaur in this world of Corporate Capitalism. read more

So glad to find this great Bucks bcz this is D&D territory... there's one like every 1/2 mile! Outdoor seating :) Large open interior & comfortable indoor seating. WiFi. Drive thru! Good service. Clean restrooms. read more

I ordered a $6 matcha tea and got a cup full of ice this is gross and weird like r u okay in the head ??? Would you wanna pay for a cup of matcha flavored ice? Didn't think so read more

Overall, this place is average. The drinks are decent (depending on who makes it) but my main reason for this one star rating is due to the fact that the workers are absolutely garbage. I come here occasionally and I hear them talking mad shit about each and every customer which is extremely rude and unnecessary. I often hear the term "cheap b*tch" coming from their mouths when customers walk out. Majority of the time, the workers give me an attitude for no reason and is just overall extremely rude. They've messed up on my order multiple times and I never complain. But when a customer does complain, you can see the workers rolling their eyes, being super aggressive, and just being straight up nasty towards the person. I recommend driving a little further down the street to Newtown Road to get drinks that are made 10x better where the workers are a lot nicer & receive the tips that they DESERVE. I would give this place a -1 star if I could based on the workers' attitudes. read more

I have driven out of my way just to go to this Starbucks. I have also wished that the baristas at this location could train the baristas at the majority of my local Starbucks because the quality is always consistent and the baristas are never rude. I can't rave enough about this place. My drinks are always made perfectly. I've had experiences where I've ordered a drink here and it tastes completely different from when I've had it at other locations. It doesn't taste worse- it tastes better! I'll pick up on flavors and notes that I didn't before and I often wonder to myself why other locations can't be this consistent. The baristas are so courteous, kind and polite. My order has never been incorrect which is such a rarity. The baristas don't possess an attitude of any kind (which is also a rarity) and they seem to really want to genuinely make your day great. If you're in the area and you have the opportunity to go to this Starbucks don't hesitate. I'm jealous of the locals that get to make use of this location everyday. read more

I love Starbucks but this location. I ordered an iced lemonade for daughter and we found a fly in her cup.. disgusting never coming there again. read more

Large space, lots of seating, friendly staff. Two more things that are SUPER bonuses for me... several well-placed outlets for charging and plugging in a laptop, and Google WiFi (woohoo!). Everything a Starbucks should be... this is my first time here and I think I've found a new area favorite! read more

This place is near my home and shopping are a ... drive through is a nightmare because there is no where to go.. so these idiots stop in the middle of the road!!! Ordered medicine ball tea.. ok but the didn't have any honey... coffee shop selling tea and the don't have honey... so order it!.. 2 days later same story.. take the tea anyway.. I have honey at home.. get home.. no citrus mint tea just mint.. and very little lemonade flavor.. neglected to tell me 2 more components missing.... got news for you jokers... the the word tip, and gratuity ...its supposed to be given on merits... not because you are in the window. Maybe someone should concentrate on ordering and earn the money in that little box read more

This is the best starbucks I have ever been to! The staff is very friendly and they always make things perfect. They also make your order in a timely fashion even when it's busy. I've been to some that take forever and a day when it's not even that busy but they are good about that here. read more

Service was very good, but the place was dirty! I saw several flies on one of the lounge chairs, and floor was dirty.

One of the better Starbucks in the area. Friendly staff, drive-through availability and plenty of power during blackouts!!! Plus, the bathrooms are extremely clean, which cannot be said of most Starbucks. And, I am not even a coffee drinker! read more

Love this place. Always receive what i ordered in a timely manner, and the staff is always happy. The reason im giving it 4 stars is because the drive thru is sometimes a pain. The line sometimes extends past the allotted space for the drive thru, causing the cars to spill into the other sections of the parking lot (and thus blocking traffic). read more

I came here multiple times a day when I worked nearby, and the staff was amazing. They learn your name, your drink, and they make every experience enjoyable. I haven't gone to the Starbucks near my new job 1/4 as often because this location is pretty hard to beat. read more

I'm sorry to say but if I could rate this place, it wouldn't even be a 1 star, it would for sure be a -1. The workers here are so nasty to customers. They never greet you in which makes you feel extremely unwelcomed. They always seem so busy with each other, constantly chit chatting and having the customers wait. Often times, I hear the baristas talk a lot of nonsense about customers behind their backs, such as "cheap b*tch" or "I hate him/her" frequently. Not only that, they constantly give me attitude and talk down to me like I'm stupid. Every time I go through the drive thru and order 2-3 cold drinks that REQUIRE 2-3 straws, the barista gives me ONE. When I ask for another, they give me an attitude or roll their eyes. I'm sorry but do the straws come out of your paychecks? Am I supposed to share this one straw and wait til the other person is done using it? My bad for being an inconvenience where giving the correct amount of straws should just be common courtesy or even common sense. If I were you, I recommend not coming here. The workers are lazy, are extremely rude, and don't even make the drink correctly. I would rather spend my money elsewhere at the other Starbucks locations (Newtown Road or North Street) due to the fact that they are a lot nicer and make the drinks 10x better than the people here. They actually engage in conversation with you, don't lack common sense, and are extremely nice. I'm usually a tipper but I refuse to tip the baristas here due to the fact that they are just nasty and rude people. HIGHLY not recommend coming here. Save your energy, save your money, save your calories elsewhere. read more

This is a great store. Clean, neat and pleasant. The staff is incredibly engaging and fun. If I could only bottle Marissa's amazing upbeat spirit I would be rich. read more

The only starbucks I will ever use. The staff are super friendly and nice. And they always make my drink exactly how I want it.

This has always been my go-to local Starbucks. The employees are incredibly friendly - the kind of people who will start making your favorite drink when they see your car pull into the parking lot. They pay attention to their regulars and take good care of them! It's rare that I've had a drink made incorrectly here. I'm particular about certain drinks (especially their mochas and chai) and they have no problem with my numerous custom requests. If there's an error, they'll correct it quickly and without complaint. I'm never waiting long for my order and there's always a place to sit - the Bethel location is more spacious and less crowded than many of the other stores in the area. The drive-through is a huge plus as well. This location feels less like a chain and more like an independent coffee house, thanks to the awesome employees. I'll always be one of the regulars here. read more

My favorite Starbucks location! They have a great staff! Everyone is friendly, knowledgeable, and make great beverages! Clean and consistent sums it up. I recently went to Starbucks on North St and I dont recommend it. There was a Very mean woman working,to the customers and employees! Bethel you are my number 1!!!!!!!! Thank you! read more

My favorite and hometown Starbucks, it's the last place I go before I leave town and the first when I return home. Never a bad cup.

This is honestly the best Starbucks I have been to. It's clean, the staff is great. They learn your name, and greet you by it. They're definitely an example of what every Starbucks should be. read more