I got the very best Service at this location.Marcie was so nice and professional.I never really come to this location but I will start coming here. Awesome experience! read more

Drive thru girl with the hair bow was extremely rude and got annoyed when I asked to scan my points. During our interaction she didn't say a single word. Just handing out drinks irritated. I can't imagine how many other customers she did that too. She added caramel drizzle to my drink when I did not ask for it. I asked for extra caramel crunch topping, not caramel drizzle and she repeated back to me," extra caramel drizzle?" I said no caramel crunch yet she still messed it up. read more

Starbucks - Messed up my matcha. - Coffee & Tea Near Me - Antioch, California

I was running Low On Energy !!! So I stopped in the Drive Thru and Ordered a Pumpkin Spice Latte ! That Drive Thru was Going at a Snail's Pace !!! The Drive Thru had trash and food wrappers strewn around on the ground!!! They should have been someone Sweep it once in a while!!! When I finally made it to the Drive Thru Window!!! Server was Friendly and Some What Efficient just a bit slow! I paid for my Drink and Received it and I was Out Of There !! My Coffee was Good !!! For These Reasons!!! This Is A Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong !!!! read more

What could be improved? The coffee flavor needs to be more prominent in all drinks. This particular store consistently has the worst drinks; they all taste like milk with sugar. I regret ordering all the holiday drinks today--they ended up going to waste. Instead, I had to reorder drinks from Peet's for my work team. I feel very disappointed; every time I give this store another chance, the same issue occurs. Starbucks has lost their touch when it comes to making real coffee drinks! read more

Starbucks - Ordering from Starbucks is a waste of money - Coffee & Tea Near Me - Antioch, California

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Service seriously needs to be worked on. Will go out of the way to avoid this Starbucks (and Slatten Ranch). Tried too many times, different times of day, no improvement. read more

Yeah saw the reviews.... dont need to say much. But yeah cant get coffee at 7:17pm. Guess they are super quick to get off work. McCAfe it is! read more

Thankyou Starbucks for donating to Deer Valley High School Every 15 Minutes program. Your community support is greatly appreciated!!! Everyone loves your coffee! read more

I haven't been in this Starbucks location in so long like decades, lol. But I was greeted instantly. The cashier was friendly and I got a warm welcoming vibe from her. The place was nice and clean. I like the kindness board they had. I enjoyed reading the little sticky notes. I would of written one but I didnt see a pen laying around. The staff was very professional and everyone was working quickly. The sitting area was empty but clean. I also like the pumpkins that was displayed on the table too. Very festive! Love this season. Drink was perfect, exactly what I asked for. I wouldn't mind coming here again. Thank you. read more

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i came here for a hot chocolate and it was nice! the people working here are nice, and the seating is comfortable. i recommend it if you need a place away from home to sit for a while read more

Since when Starbucks charge you for oat milk for a hot white mocha, chocolate one pump of honey 50 Cent Oak milk $.70 that's so crazy just yesterday I paid six dollars and something today they charging me $7.45. That's crazy I'm a stop spending my money at Starbucks look out for Starbucks on Longtree Way and I go there every day. read more

Starbucks - Coffee & Tea Near Me - Antioch, California

I bought an expensive hot coffee at another location. The dang lid would not stay on. Coffee on my hands on my car console... so I stopped at this location to see if they could just give me a cup of ice. CHICO at the register just made me a whole other coffee! I said no no it wasn't here, it was expensive triple shot. She didn't care, just made me another drink. read more

Rude slow and talk about being skimpy. I can't believe the service at this location today. They took a long time to make one frap. They are way to comfy inside because they do a lot of chatting when they should be making drinks. I feel so played right now. Look at how my drinks came out read more

Starbucks - Again where's the whip cream - Coffee & Tea Near Me - Antioch, California

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Good starbucks. Convenient parking. Large spacious dining area. Service was fast and friendly. Coffee met expectations.

When you're waiting close to 20 mins behind one car in the entire drove through and all that person is handed is a coffee and a baked item. At around noon on a Friday. read more

Ordered a "dragonfruit drink" and all i got was coconut milk/ water. My daughter added her own strawberries... not sure if they forgot the dragon fruit or they ran out. But I was not informed. read more

Starbucks - "Dragonfruit drink" - Coffee & Tea Near Me - Antioch, California

I've been meaning to write a review praising this location! All staff inside of this place are so very friendly! I always get a salted caramel cold brew, extra foam, extra vanilla (a must try) & I get so excited when I pull up & see Miss Megan! She put her whole foot in this drink evetytime. If you see this Megan I love you let's be besties *insert heart emoji* read more

Starbucks - Salted caramel cold brew - Coffee & Tea Near Me - Antioch, California

Slowest Starbucks EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Waited in the drive thru line for over an hour to get two drinks read more

Good place and good staff. In weekdays be careful between 3:30pm and 4:45pm since all high school kids next door fill the place and one customer got his computer stolen. read more

What is going on you guys are serving milk water instead of coffee now not cool if the drink doesn't look at least similar to the picture then it is false advertising read more

Starbucks - What is this milk water not cool at all - Coffee & Tea Near Me - Antioch, California

This is the worst place I've have experience with Starbucks. I ask for caramel frap and it was watery and disgusting. The employees aren't happy and they have zero customer service. Please train your stuff! read more

This is a terrible Starbucks! Went in to pick up my coffee after ordering for in store pickup. Wouldn't let me in store to pick up went to drive through window and wouldn't give me my coffee unless I went by drive through. Waited in drive thru for 15 min. Customer service sucks read more

Thank you for the wonderful service Ruby! Came here today and it's busy because of Mothers Day, Ruby was working as barista. Place my order and went to pick up area, grab my drip coffee. Ruby saw me waiting at pick station when she ask me if I need anything, she provided me my creamer and sugar. Although it was busy, Gema could have help me what I need and felt ignored. Ruby demonstrated awareness and went above and beyond for asking me. This 5 star review is for her! I'll be back and I hope your management will recognize you for the good work you do everyday! See you next time!! read more

The manager in here is fantastic. Christina was really nice on the phone while I talked to her about a charge on my card after buying a traveler's box for my boyfriend's medical office staff. I started in the drive through and ended up going inside. The location is clean and all the staff were really nice. I'll def be back to buy more coffee for the nurses at his office! read more

Starbucks - Coffee & Tea Near Me - Antioch, California

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Not impress with this location, is dirty not much of customer service, there is a fly inside the display glass, I mentioned it, barista says there's nothing they can do and is only display so it is ok ! read more

Starbucks - Coffee & Tea Near Me - Antioch, California

We ordered a trenta passion fruit and they gave us a venti. We ordered a pumpkin cream cheese muffin warmed up and they gave it to us cold. What is going on with Starbucks this is labeled HOT WHITE chocolate but was given a regular hit chocolate. read more

Starbucks - I ordered hot "white" chocolate as in their label but they gave me hot chocolate. - Coffee & Tea Near Me - Antioch, California

December 26th, rainy, stormy & thirsty... drive-through espresso. 'nuff said. *I ordered up six drinks, through a talk-box and the entire order came back to me flawless. They were super-busy, but super-efficient. Ordering up a peppermint mocha from the comfort of my car - priceless. read more

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flavored water is all that it is , I like it though. I don't like this location there is always a line in drive thru but it goes kind of fast. I wish there were more outdoor seating and inside too. It's really small I guess they all are small but this location the seating is very limited. read more

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this is the dirtiest starbucks I've even been to and we travel a lot!!!! restrooms were dirty no toilet paper. our drinks took for ever 29 min for a pink drink. definitely not what I expect from a Starbucks read more

I only have experience with the drive-thru. Considering how wonky that parking lot is they really do get the drive-thru lines going at a reasonably quick rate (although not always if you're going at a rush hour). The staff have ranged from "super busy can't make small talk" serious to super friendly. I'm okay with that though. Politeness and getting my order correctly is all I'm interested in! The parking lot, wonky was putting it nicely, is straight up bizarre. I get that it's an unusual space but good luck getting out of parking when the drive-thru is backed up. Park by McDonald's or something. This location is near my house so it's very convenient. I'll definitely be a frequent visitor when I have the chance to come here more often. read more

They are very rude here and they make don't your drink right, y'all go to the next Starbucks down the street they're more friendly and they make your drinks right every time I just stop there cause I was close but they will never happen again read more

Please secure your lids. I'm just trying to relax do a little me time for a few minutes with a Starbucks drink. It's not cool to take a sip and have the coffee spill all over my shirt because the lid is only half on. No. Don't do that to your customers. read more

I'm not a huge fan of Starbucks generally, but I wanted something refreshing so I decided to stop by. I went through the drive thru and I was beyond impressed with the customer service. My drink was a bit detailed so it took time to make and the barista at the window was super friendly. She made my experience so great that I even called the manager to give my compliments. read more

Y'all mother fu**ers had an orgy in your mouth??? I did. July 22, 2019 a warm summer day on Christmas Eve, I walked into Starbucks to go pee cause I drank hella water when I was at the gym. But then I remember Obama ran for 2 terms in the office so I decided to get a drink. There was this chick, she look like Beyoncé and Fergie fu**ed and had a baby that came out 22 years old. Her name is Gianna and she is a female, I think? She made this drink called water with ice and let me tell you when I say this, that squirrel from ice age never got it's but but buddy, I did. Gianna did that. Let me spell it out for you; Gee Eye At En En Ay. Gianna. If I could give this a 5 star I would. Wait lmao I could. Alright 5 star read more

Overall it was just a meh Starbucks. It just felt run down and the staff were totally robotic. I don't expect jazz hands but "hi, how are you" and "here's your drink, thanks", would be appreciated. read more

Be careful when ordering an iced drink here, they literally give you ice in a cup and like 3 oz of the actual drink if you order a venti. read more

Starbucks - My venti cup is almost filled up to the top with ice - Coffee & Tea Near Me - Antioch, California

Around 11:30 i went to this location, I was so disappointed with the service. They weren't friendly at all! I asked for a coffee with sugar and half & half and when I drank some of the coffee, it had no sugar at all or cream AT ALL! I told the cashierI she basically gave me sugar and no cream, no apology and I had to wait almost 20 min on the drive. To be honest it was so disgusting how one of the workers was preparing the drinks, he was spilling everything and on the counter. read more

My favorite Starbucks in Antioch, i been going here for long time, every time i visit staff is always friendly , i love the inside there is lot's of chairs to sit and work. Their MOCHA is awesome, i love it . read more

Please DO NOT support this Starbucks! I had a terrible experience here. I went through the drive through & purchased a sandwich & drink. My 3yr old son asked me for a water as we were leaving so I went back through the drive though to ask for one. I was told it was against their policy to give out water with out purchase. I told them I had just come through the line & purchased & they told me they did not remember me.... I pulled up to the window and asked to speak with the manager. I informed her of what happened, and she said that was their policy & to have a good day as I was taking a drink of my coffee that she had just sold me... She then asked if I would like to buy a bottle of water... I said no thank you & that I would no longer be going to this Starbucks ever again. I will happily support the Starbucks down the street. They have class, are always smiling, very kind, and will always give my 3 yr old son a cup of water when he is thirsty. read more

This place is one of the baddest Starbucks the employees are very irresponsible I would never recommend this place. I came at 8:30 and the employer told me that they close at 8 when on the internet it says at 10 I don't understand why she even had her microphone on if it was close. Just because these people don't want to work until the Starbucks is supposed to close at the time it says. I would not recommend this place. read more

Love the people who work here. Yeeeee! Always great attitudes we come by and always great drinks. Makes this me a happy girl.