Quick service, friendly staff and clean store! I got the iced Dubai chocolate mocha and it's delicious! read more

Starbucks - Iced Dubai Chocolate Mocha - Coffee & Tea Near Me - Annapolis, Maryland

Needed a quick caffeine pick me up and was glad to find this Starbucks location on the map only a few minutes from my Sunday shopping stop. It's quaintly situated on the corner of a larger brick building with a small parking lot behind the building. There's an entrance to this Starbucks from the parking lot side away from West Street. This location offers everything you'd expect from Starbucks from its cleanliness, friendly staff, and the tasty beverage and food items. After placing an order, I was able to stop into the restroom and found it clean, too! That's always a plus. My hot caramel macchiato was ready pretty quickly. It was exactly what I needed to get back in the road! read more

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Asked for a macchiato,cashier knew what it was but the barista gave me 3 shots of espresso and 9 ounces of steamed milk . I threw it away

Great staff! Super nice baristas, they are so nice here abs I love the cafe. I'm glad we have a non drive thru store because I feel like they attend in a much nicer way. Be careful during busy hours because there are some crabby customers. Make sure you come with patience! Parking can be a drag too when it's busy. Patience. But it's worth the nice service you get here. read more

Starbucks - When I broke my foot they put a note - Coffee & Tea Near Me - Annapolis, Maryland

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I don't understand what is happening at this location. There seems to be a new barista every time. The store was a mess this morning with boxes everywhere, and I almost tripped. There were 3 baristas, and I felt really bad for the one who was only working at the front and the other two were not helping the customers at all. It was a very cold, unfriendly atmosphere and this store seems to be changing personnel constantly. Not to mention, they're too busy filling so many mobile orders that the wait time increases for the actual customer who is waiting. This store has really gone downhill lately and I would avoid this location. It's not friendly like it used to be and the customer service is just not there, not to mention the drink was not Starbucks quality. I think I'll go to the other locations. 1901 West in Annapolis. It was 8:30 AM on a Sunday. read more

Horrible service and no where to park. Bad manners and customer service Etiquette. Got to Dunkin' or ceremony instead read more

Hello here I am again just stop tO say to all Of you that my last time here wasn't the best experience but I give another chance today and I absolutely love it the atmosphere was great also the service tOo and I absolutely recommend I give 4 stars this time read more

Starbucks - White Chocolate Mocha - Coffee & Tea Near Me - Annapolis, Maryland

This Starbucks location never disappoints. We got the Iced Chocolate Cream Cold Brew and Iced Caramel Macchiato, and they we perfect on a hot summer day. read more

Starbucks - two cups of iced coffee in front of a brick building - Coffee & Tea Near Me - Annapolis, Maryland

the coffee is really good but parking is crazy. service is okay, and nothing wrong with the ambiance. read more

feel so welcomed every time I go to this store, there the birsta (Alexis or ally) I think is her name(blonde) is so sweet and makes sure my coffee is made the way I like it. read more

Best customer service of all Starbucks!! Whenever I'm there they all greet me by my name. It's amazing how they remember the names of all their regulars. I always get the double tall almond milk latte and it is consistently perfect. This Starbucks is my go to breakfast, with the friendly people and great coffee! It always makes my morning to start there! read more

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This Starbucks in located in the first floor of the new 1901 West condo buildings. I looked into living here just so I would have a Starbucks located right downstairs for me. How convenient is that! Then I thought that it might not be such a good idea because that could also be dangerous. I might spend all my money on coffee and drinks! Well at least they have free wi-fi like always so I could cancel that at home. Nice place to get out from the cold. They have lots of parking exclusively designated for the stores so if you're driving by and need a quick stop, this is a convenient location. There's also a carpet store next door. Odd combination in a new residential building but I guess people need carpet. read more

Starbucks - Passion iced tea lemonade: perfect afternoon pick-me up - Coffee & Tea Near Me - Annapolis, Maryland

This Starbucks is great. Except for Katie. She's a twerp. She doesn't work here anymore but still

I've been here many times and I can't say enough about this location- especially today. Angel and company were so sweet this morning after a hellish commute yesterday that had me and many others stranded on RT50 for hours. I've been sitting here (one of the few places open this morning) with my delicious latte building the courage to drive home and listening to them greet every single arrival with bubbly warmth- many people they recognize by name. It's really the little things, and I know I'm not the only one whose morning has been brightened by their kindness Thank you all! read more

My caramel macchiato is more like hot water with a splash of sugar. Other locations does a world of difference

Great bunch of folks. Really enjoy conversing with Bones who Is fixture. Bones is a great listener who never interrupts. read more

09/18/2019 2:45PM The drive thru was busy. I was able to meet three wonderful women who was able to serve each customer (effective, diligent, fast) with a beautiful smile, even though they were short staff. Thanks Lane, Ali, Amanda you lazy truly rocked! read more

I went here while my vehicle was being worked on down the street at Annapolis Detail. My cafe americano came very quick and very hot. I sat there for an hour or so waiting for the car to be done. My only disappointment was they didn't have a crumb cake! read more

Starbucks - Counter service. - Coffee & Tea Near Me - Annapolis, Maryland

I love the people at this store! When you walk in, you receive a warm welcome and you can even see their smile through their mask. One day I couldn't get my $5.00 coupon up on my phone, so they gave me my usual cup of wonderful coffee on the house. I can't tell you how Blessed I felt that day and it confirms my faith in God and the kindness of people in these trying times. So grateful! read more

By far, the best Starbucks costumer service! I commonly order using the Starbucks app, pick-up my items, and sit to do my work. Upon walking in, the barista (Young African descent male with locks) called my name (pronounced my challenging name perfectly) to alert me about not having the Green Cloud tea I ordered. The slim-tall European descent male behind the register collaborative stepped into the conversation (educated me on teas and caffeine). I can say so much more--overall, they were extremely kind and provided amazing customer service to every single costumer while I was there. I ended up with the Peach tea (no caffeine; Naturally hyper) and Classic-Bantam bagels. *I use the app for the convenience and to prevent any potential unpleasant service; not at this location :) read more

Starbucks - Tiny and delicious Classic-Bantam bagels with peach tea. - Coffee & Tea Near Me - Annapolis, Maryland

The kindest Starbucks in Annapolis. Every single member of staff is so nice and treats everyone with respect and patience. As a regular, they always know my order and always make everything very well. read more

Okay, so I don't normally review places like Starbucks but I just got some crazy good service and had to Yelp. This Starbucks is located conveniently right by the Westin and was my post work stop for a caffeine drip. The two gals behind the counter were great! They had a playful banter going back and forth and had a nice energy in the otherwise empty Starbucks. I ordered my usual and while the barista was making it she suggested an apple chai. I let her know I hadn't had it but would try it sometime. She was so enthusiastic she made me one on the house to go. On top of that the other barista was cleaning the pastries out and offered me the last cupcake on the house as well. I'm not sure if I looked like I needed a pick me up or what but both were overly kind and generous. They deserve a raise! Who knew a tea run could make my afternoon. read more

I typically stop in this Starbucks on the weekends. Most of the time there is a line, but they typically move it along pretty quickly. The staff is always friendly. The parking lot it is a bit small for the amount of traffic that comes through this area. read more

This Starbucks gets a lot of foot traffic in the morning and always tries to get the drinks made quickly -- they hop. The staff are great and remember names and favorite drinks. Very accommodating and tolerant of the irritable folks who haven't had their coffee yet and take it out on the baristas. The location is convenient on West St with free parking. Free WiFi is a plus when needing a hotspot too. Good interior seating and outdoor seating. Lots of regulars who hang out, catch up, have philosophical discussions and solve problems of the world. Good sign. This means it's a good neighborhood spot that people like to frequent and Starbucks encourages the "community" feel. Cool. read more

The service and customer experience has greatly improved at this Starbucks! They've been doing amazing, going above and beyond! Glad to see this store doing so well. Shelves are stocked and mobile orders are fast! read more

I absolutely love this store. I'm a frequent customer and I have to say my favorite thing about this place is the spirit of the baristas that work there! Not only are they super friendly and willing to talk coffee, they dress up "Bertha" for holidays and special events. The baristas always have a smile and a warm hello ready for everybody that walks through the door. Truly a great staff! read more

The area is very nice and the cashier very friendly. However, when my order came the drink had leaked out through the top onto the sides and down the cup creating a pool of sticky coffee at the base and the counter. Then my barista watched me as I cleaned the sides of my cup and the counter as well as remove drinking straw trash that someone else had left on the service counter. I'm really not trying to be picky but for $6.00 for a 12oz coffee I should at least have a clean cup. read more

I love this Starbucks! The people there are always so friendly and helpful. I have my "usual" but there are times where I'm feeling a little adventurous and someone is always willing to offer up a suggestion, complete with description. This is literally one of the only places I've been that I have had zero complaints. read more

Good service and friendly people working there. Can get busy, but to be expected from Starbucks at peak hours. Parking also in the garage under the apartments which I think a lot of people tend to miss. read more

Fantastic and helpful service from the staff this morning. Had a very large order including several to-go coffees and hot sandwiches. They assisted me with a smile. Highly recommend this location. Everything came out great! read more

Starbucks - Biggest order ever. - Coffee & Tea Near Me - Annapolis, Maryland

Good as always. Friendly staff, great coffee (and food). Side note - the wifi has been iffy here lately, which is a concern. Proceed with caution read more

Slowest Starbucks on the planet. No sense of urgency at all. Plan to wait ten minutes for your drink.

Really well lit , clean and good work spaces. Good outside seating not on busy West Street give a good alternative. My service was fast and the baristas were very friendly. read more

By far the best Starbucks around. Drinks are constantly the same, made right. I get a specific quad shot over ice. The baristas will even ask if I prefer ice or cream first. Making it right and learning from the customer is important to them. They just the art of coffee making. read more

This is not a "real" Starbucks, but a "licensed" dealer. So your Starbucks card will not work properly. I.e. No free refills on coffee. When I pointed it out, the barista acted extremely snobby and arrogant, as though I ought to have known. He was very dismissive and made the visit unpleasant. Additionally, noise echoes inside of the store. It's a great place to study if every single person is being quiet. But once one kid or one loud person comes in, the atmosphere is distracting. I was disappointed. read more

Solid showing...nice personnel...slowwwwww on Saturday ams when I go (7:30 a.m. ish).

One of the better Starbucks around! I first starting coming here in 2010 because the company I had worked for made me deliver to Annapolis. So I decided to take advantage and bring my laptop to do some homework! Plenty of space, employees are always quick to help out and get your drinks ASAP. Plus, they do not bother you no matter how long you stay to use the WIFI. I mean have stayed there for several hours before and nobody has said anything. I always try to buy something so I feel that I am at least contributing to keeping the place open. People who usually hang out here are really friendly and I enjoy meeting new people while drinking my Grande Mocha! read more

Great location, and very friendly workers. This is the perfect place to end your morning walk with and enjoy a great cup of coffee.

if i could give this place less stars i would! i have lived in annapolis my whole life and never had an expericence like this at any coffee shop. not only was my coffee filled with grinds, but the customer service at this store specifically is remarkably poor. when dealing with any issue, if there is a line the staff becomes confused and frantic. they also seem to find it pleasing to be unhelpful to an unhappy customer, simply sending them to the "Starbux" phone line with a smirk. i could even as much as hear workers behind the supervisor laughing with the rude remarks that were being made. i am a regular at the harbor center where i have never had an issue. one trip here and i wont ever go back. long lines, poor management and bad coffee. read more

My "go to" place for sweets. I like the selection and the service here. Very clean, personable, seemingly happy servers, convenient location, everything you hope to get from a neighborhood Starbucks. Linda F read more