The drive-thru here? WOOF. It's always super packed. But hot tip: If you order ahead of time through the Starbucks App you can just run in and grab your order off the "app order" counter space. Easy peasy. It's pre-paid and you'll save time vs waiting in line. And these days, you won't be lingering inside and risking anything surrounded by people eating and drinking sans masks. Our orders have always been accurate and everyone I've interacted with (during non-app orders and pre-pandemic when I used to go in and grab beverage IRL) it was always a pleasant experience. But seriously. Grab the app and save yourself some time! read more

See all

I had a terrible experience here. I ordered and waited ten minutes while they filled orders for people who weren't even there. I asked how long before my order would be ready and the barista said she was 20 minutes behind and couldn't prioritize the orders of those of us waiting. Another employee came over and asked the barista if she needed help and she said no. Why would she turn down help when she said she was far behind. Meanwhile 3 other employees were just standing around. I said I can't wait another 20 minutes (after already waiting 10 mins) and they said they'd give me a refund but instead of refunding me they charged me twice. Get it together, Starbucks - you have an operational and service issue at this location. read more

Coffee decently consistent at his pretty busy starbucks, but their "splash of cream is enough to cool an entire coffee. Wish there was a standard. Some Staff very friendly while Some staff don't acknowledge basic social norm such as when customer picks up coffee and says "thank you." (Twice) or when Generous tips not acknowledged. Is this the new normal? Just one reason I tend not to go to cafes except when I must. Seating is a tight squeeze. I miss espresso royale. All in all I'm glad this place is here when I need it. I think of it as my utility Starbucks. read more

Place: This is place is probably my go to place to study. It is really spacious and kind of place to get out of campus and university life. I like how isolated it is and everyone is studying (most of the times) Service: The service is good and they are really nice if you want a refill when studying long hours for exams/projects. I recently into the nitro cold brews (pumpkin spice to be exact) Food/price: The price is your typical starbucks amount :) Audience: More older adults and occasionally families stop by! Recommend/tips? I would recommend this place if you want your own space. It is really nice because after a long day of studying you can either get a 7/11 slurp or grocery shop at kroger OR there are really good asian food/bakery nearby + an asian grocery store. ALSO for university students that do not have a car you can take the bus (northwood) -your welcome! read more

Starbucks - Coffee & Tea Near Me - Ann Arbor, Michigan

Worst service ever! They don't train their cashiers properly. Waited for a blonde roast for over 15 minutes- they never even checked if it was brewed - it wasn't. Oh - and the egg bites were the wrong ones. Simplest order ever and they totally blew it. Will not go back. read more

This is my husband and my Starbucks of choice. The staff here is the best. Our drinks are always amazing "trenta black tea lemonade with peach juice ". The bathrooms are clean and they're great communicators. There are plenty of Starbucks around the city, but this is always our first choice!! read more

First time at this location to meet a friend. Due to covid the restaurant was closed and service was only drive through. They had super long lines but the orders were taken quickly. Service was friendly ! read more

Love Starbucks but need to have more stock of promo items like the special drinks or promo cups. Not everyone is a day shift worker or can be out and about..How about making a dark green refillable cup for those who misded the red and offer 25 cents off refills read more

Starbucks - Witches brew frappuccino with chia seeds. I've been told it tastes like Froot Loops. Yummy my favorite cereal. - Coffee & Tea Near Me - Ann Arbor, Michigan

Service: 2 Ambience: 2 Coffee: 4 Restroom: 4 Price: 2 What I am finding with Starbucks is the way they did business and the way it is done now Something has changed. I was standing at the counter. Staff person was standing there and did not come over to check on me. Next time look for something other than Starbucks and support that business. read more

My big splurge in my budget is Starbucks, and I have done this consistently five days a week for years. This particular Starbucks can never get my drink right, I order straight off the menu with nothing special added or subtracted. Yet they either burn the drink or they make it taste just like milk and there is no coffee in it. They need to train their people and standardize how to make this coffee like they do at all the other stores. I've had to send it back numerous times and when I do they get very defensive. This is not worth hundreds of dollars a month when it tastes disgusting and they can't get a standard menu item right. Very disappointed in this Starbucks. read more

The space is rather small and it gets packed pretty quickly; and in the winter it's quite cold and drafty. However: I got my drinks and refills in an adequate amount of time, the lines weren't awful, outlets were by each table (always hard to find those!) and the WiFi was consistently good. Music wasn't too loud or obnoxious either. Makes for a good place to get work done. read more

Starbucks - Coffee & Tea Near Me - Ann Arbor, Michigan

I tried the drive through for the very first time today. Early this morning shortly after the rush hour. I've avoided the drive through up to now because there's usually a long long long....line of cars backed up to Plymouth waiting to access their cup of morning magic. But on this day off from work and with a more leisurely spirit ahead, I decided to give it a try. A young friendly voice greeted me at the menu board and walked me through various options. I was in search of a powerful potion to get me started but needed to avoid my old favorite, latte which sometimes disagrees with my tummy (dairy intolerance). The spirited young voice suggested soy or almond milk as alternative to regular milk. Also in response to my question about which drinks packs the most potency, she suggested that I might try an added shot in the drink of my choice. A young African American woman (teen?) greeted me at the window and efficiently closed out my transaction. I left a satisfied customer having received a delicious drink and superb service. THIS is why folks pay more for Starbucks. Way to go Starbucks! read more

Not much has changed since my last review. My drink was good and it's a bit tricky sometimes. But the same thing happened as at my previous visit. They lost my drink in the prep line since I was a walkin, and the drive thru drinks all bumped ahead until someone finally noticed me still waiting at the pick up counter. I needed to stay to for a while until I was picked up by my hosts who had an appointment to take care of and this was a convenient location for me to wait. And I am a super Starbucks customer and fan. I tried some treats I usually don't at home. One worked out well, one not. The music was very loud which my home store keeps more quiet. It was as if here they were pushing people out from staying too long. I think it would be hard to do serious work without earplugs here. read more

Extremely rude staff, which is unusual for any Starbucks. I'll give them that it was busy, but the cashier seemed very put out by the fact that I was using a tax exempt card (I work for a hospital/university system). She insisted that she "couldn't" issue me our tax exemption. One bold and fairly pleasant worker took over the register and figured out the process and that I appreciate. My original cashier tossed the three traveler containers on the table for me to take and didn't even bother to look at me, call my name out, etc. I'll use a friendlier Starbucks for work events going forward. read more

Busy, busy, busy so expect a wait if you don't order online. Also, the drive-thru is a messy setup inside an already bustling shopping center's very busy parking lot. I'd suggest parking farther away and walking over. read more

This is one of my favorite SB locations. It's one of the newly styled Starbucks with the 'reclaimed urban wood' tables. The restrooms are private and well kept. The staff is really friendly and they joke around a lot with customers. There's a mix of students, freelancers, and suits that frequent this place. It's definitely popular amongst the young stylish Korean student set. It's not uncommon at night for a couple of students to bring in a board game and take over a couple of tables. If you're gonna put in a long work session, I recommend ordering your drink in a mug or glass. The foamy espresso drinks taste better, it's environmentally friendly and you save 10 cents. I'm not sure what trips people up about the drive-thru here, but if you value your car don't park near that traffic flow. There's plenty of free parking all around this complex so finding a spot anywhere else shouldn't be a hassle. It can get pretty busy here sometimes, but most of the regulars are really laid back and invite others to share table space. Student tips: 1) Save your receipt. Often times, SB offers extra savings on purchases after 2pm if you buy something in the morning. Also, if you review the location through their site online you can score a discount or a free drink. 2) Outlets are all around the cafe, which makes it very student friendly. 3)There's a lot of natural lighting and the tables around the nook near the back door are really great if you're looking for a quiet sunny spot to work. 4) The water in the cafe is triple filtered. So don't buy the expensive bottled stuff. Just ask for a trenta water or bring your own container and ask if they'll fill it up. 5) Tip your barista. They customize orders for you, remind you about ongoing specials, and hook you up with free samples. 6) If you're in a study group, share a French press coffee. It's fresh and economical. 7) No one minds if you bring in outside food read more

Starbucks - Coffee & Tea Near Me - Ann Arbor, Michigan

See all

I'm glad to see Starbucks open up on this side of the town... they have the market cornered south of fuller road and downtown... and on the plus side, they have drive thru. The drive-thru is little challenging though, but hey, i'm glad they have it. The parking lot can get full with all the other establishments in the mall. The other thing, making a left turn between the TCF bank and DFCU area is nightmare... so use the traffic light on Nixon Rd. read more

Wood walls and tables give this a warmer feel than most SBs. The place stays quite busy owing to its proximity to the University as well as some corporate offices. This makes it a little hard to find a seat sometimes, and, on some days finding one near a plug in seems about as likely as hitting the lottery. The coffee is always up to standard, and the service is good. If this place was a bit roomier I'd probably be here more often. read more

This is overdue, but I recently moved to California and I miss this barista so I decided to leave a Yelp review from afar. While I lived in Ann Arbor, I would frequent this location's drive-thru, and I was frequently served by the same barista at the drive-thru window. They always complimented my eyes or my earrings or tattoos or something and would always ask about my day/week/weekend in a way that felt actually genuine and kind, like they actually cared about and listened to my response. I can't remember the exact timeline of when I would see this barista but it was at least during summer '23, often midday or early evening I think. I think they had dark (brown?) longer hair. They always seemed so enthusiastic and kind. My excitement for going to this starbucks was 70% about my (almost always correctly made!) coffee and 30% about a nice interaction with this person. And bonus points that it's right next to speedway so I can get coffee and gas in one stop. Hopefully my vague description is enough so that this person knows they always made my day and that I still think about it all the way in California! read more

I'll preface this by saying I have never sat here and hung out. I typically go inside to order or use mobile order. But they are very consistent and friendly. I'm always in and out quickly with exactly what I ordered, which is what I expect from Starbucks. Favorite Starbucks in Ann Arbor. read more

Drive through is a little challenge due to the wired design. Parking space is also challenge especially during the lunch time due to many restaurants near by. I enjoy grab a cup of coffee in the morning, and it is smooth and delicious. Sitting area is not ideal compare to other Starbucks. read more

Starbucks - Coffee & Tea Near Me - Ann Arbor, Michigan

See all

This is the slowest store I've ever went. I ordered two beverages in store, and waited exactly 32 minutes to receive them. read more

The service here is SO FRIENDLY! Every time i come through the drive-thru the workers ask me how i'm doing, and make polite conversation. Which is totally unnecessary, but appreciated! Not to mention the drinks are always top notch. read more

Basically a terrible location. I wouldn't come here if it weren't on my direct route to work. The drive-through has got to be the slowest in Starbucks history. Half the time they are out of cold brew. Go to another location if you can avoid this one. read more

I pretty much stop by this location every Wednesday, Thursday, and Friday morning on my way to my internship at the Rachel Upjohn Building. I only started my internship this January yet the morning staff already knows​ my name and my usual venti soy matcha latte order! They make my mornings and I haven't had any trouble ordering here, probably because I always order the same thing and I also don't order in the drive-thru. Despite the frigid temperatures, I receive my hot drink quicker if I order in-store since everyone is in the drive-thru line at 8 in the morning. read more

I measure by three different things in comparison to Taco Bell: DECOR: This Starbucks looks like any other Starbucks. So I don't think it's fair to really talk about the decor. I will talk about the music, which is really good. I have heard Tom Tom Club, Paul Simon, and more. They put good music on and that's important in a coffee place. For the Decor I will give 1 star. SERVICE: The service goes back and forth according to who is working. Most of the time I am pretty happy about it. I am a regular there so they are really friendly towards me. I have never had a problem with a wrong order or waiting a long time, which is nice. For the service, I will give 2 stars. FOOD: I mostly drink the coffee here, for the most part I don't like Starbucks' food, but I know that's not really their fault. The coffee is most of the time good. Oddly enough, some baristas make it better than others, but that's okay. I guess the same could be said about a Taco Bell taco. Sometimes you'll get slop ground beef in a taco, sometimes you'll get the most beautiful gourmet taco with nicely decorated lettuce and cheese. Life is a box of chocolates, right? For the food 1 star. FINAL VERDICT: Is Taco Bell better? Depends. Look if you want good food, go to Taco Bell. If you want good coffee, don't go to Taco Bell. Starbucks is a coffee company, not food. Actually why don't you just go to both Taco Bell and Starbucks. I like having coffee with food that needs to digest. It gives an extra kick for my digestive system. Perfect! read more

The only reason I'm giving three stars is because of the lovely girl who works here. Without her they'd get one. I ordered via drive through and left with a drink I thought was mine. It was completely and utterly wrong. I have food allergies, so this is a big deal. I called and talked to someone and he assured me that I could come back in and they'd remake my drink, no problem. I choose to walk into the store and explained what had happened and asked for my drink to be remade. The five other employees didn't seem to understand why I was upset (soy is an allergen) and I felt very dismissed. All I wanted was the beverage I had paid for. Finally, the lone female working realized I was frustrated and made my drink, verifying how I wanted it. I'd like to say I'll go here again, but I probably won't. I've never had a problem at the Biggby down the street and will continue to go there instead. read more

Soooooo this starbucks gets a 3.5 stars. My reasoning is: 4 stars for being a great place to study. I've been here at night and there are always tables to sit and do work. Tons of outlets. 3 stars for the coffees, teas, and drinks. I've definitely had better starbucks drinks. I've been here a couple time and both time, the drinks for some reason tasted bland or not as creamy as starbucks I have had at other locations. I had the chai latte and the green tea soy latte. Both of which just didn't taste the same as how other places made it. They warmed up the milk but the steamer was used to make the milk just hot and not foamy. There is a drive thru and seating outdoors. Tons of parking in the parking lot although the spaces are tight! Overall it is a great location to study or have a meeting/chat with friends and family. But if you enjoy really good coffee drinks, i wouldn't bank on this location to fulfill your craving. read more

Finally! A Starbucks I can study in on North Campus! Much easier to park than the central campus locations. The staff are extremely friendly and helpful. I just wish they had more seating available inside but they're limited by the small space. They have an outdoor patio that looks like it will be popular this summer. I haven't tried the drive-thru yet. Great location, I can grocery shop at Kroger's or Way One market just across the street! read more

Starbucks - Street facing patio in the back of store - Coffee & Tea Near Me - Ann Arbor, Michigan

This is a busy Starbucks but the team here is always friendly and jovial, even when customers aren't. Another plus is that they're always sufficiently staffed. Finding a seat to work can be a challenge, but people are often friendly enough to share larger tables. read more

This Starbucks may not be the best I have been to, but is still up on my list. The line may be kind of long sometimes but they go through pretty quickly. For people who need to study it's a nice place with some comfy seats, but there are always many people studying there so if it's not cold then you could go outside. The drive thru here varies. Sometimes it is quick and other times it is slow as a snail but it depends do what time it is. Usually it's worse in early morning or the afternoon but it just depends, if you need a nice coffee, latte, cappuccino, or Pastry, they got you covered here. read more

I ordered 2 Venti drinks, I got 2 small (I never order these , but I think they are called 'tall') plus they don't taste like my favorite drinks. I thought the whole point was consistency of flavor read more

My favorite Starbucks, they always make the best drinks and are so friendly. I am very please with the customer service and how quickly the line moves even on a busy day read more

Within the past 2 weeks alone I've had less than stellar service at this location which is really unfortunate as it's the closest Starbucks to both my house and work. Last weekend, I stopped in around 8:30am on a Saturday and ordered two drinks; spiced sweet cream cold brew and a decaf coffee with caramel syrup and steamed 2%. The cashier could not remember the two drinks I said, and I had to repeat numerous times and put emphasis on each so they'd be remembered correctly. Once I finally paid, I waited an abnormal amount of time for both drinks. One of the baristas comes up to me saying they don't have cold brew that morning and asked what else I would like. Really, your cashier didn't know that wasn't available? On top of that, I still had to pay for the cold brew and not what the cost of an iced coffee would be. So, I ordered a mediocre iced coffee with peppermint syrup and almond milk. In total, I probably waited around 10 minutes or more for 2 drinks. This morning was also bad. I stopped in before work to grab a spiced cold brew (crossed fingers they had it), dark chocolate and caramelized banana oatmeal and a cranberry bar to snack on later. They were timely in giving me the cold brew and cranberry bar but I waited....and waited...and waited for the oatmeal. The man that was my cashier delivered food items to other customers but seemingly didn't notice me standing around for 10 min and never asked me what I was waiting for. I had to flag down a barista to tell her I'm still waiting on the oatmeal. She goes "OH!" and another barista told her she already made an oatmeal and that someone else probably grabbed it. Really? Because I've been standing here the whole time and I saw zero oatmeal. They make the oatmeal and give it to me. In the car I notice it's not the right oatmeal I ordered. Not wanting to wait around even longer I just left. These are only two of my negative experiences within the last few months. I would give 2 stars, but I guess their apologies work on me. read more

This location makes me super sad. My shots are always burnt. 2 stars for being consistent.

WHY IS IT SO COLD INSIDE? I'm usually very cold tolerant, but I'm wearing a winter jacket and still chilly. Staff is friendly enough, lots of plugs, lots of parking, but sooo cold! read more

Typical Starbucks, clean, well designed, counter service and a drive through. The staff were well trained, friendly and efficient. My only complaint would be the WiFi didn't even go to the parking spots immediately out the back door with any signal strength. It does smell very good every time someone opens the door though. 3 stars and I'll be back... read more

Nice service and place to work, but consistently makes bad drinks. Don't always get orders correct and the drinks don't always taste right. If you're on north campus, make the extra drive to another Starbucks location - it's worth it. read more

Took 20 minutes just to place an order in the drive thru. This started at 1pm on Thursday.

This is hands down the worst Starbucks ever. They are understaffed and really slow in the morning. Prime time when they should be quicker. Many times even though the hours state they are open they aren't open or don't come to the window. read more