I've never gotten a disappointing drink at this location... other branches will mess up my order 50% of the time (especially the shaken espressos), but I've never had a problem here... also a great place to study or get some work done... bathroom is not clean, but that seems to be a Starbucks issue everywhere... order ahead because they are very busy during the morning rush read more

Walked in with one of my many Starbucks reusable cups for a cup of ice and was denied for not buying a drink too. Didn't realize this would set them back so much. read more

This Starbucks truly deserves more recognition than it gets. There's something special about walking into a coffee shop that not only follows a solid recipe but also offers a uniquely comforting interior design--distinct from the other Starbucks locations in the Aliso Viejo area. I've been regularly ordering their Iced Lavender Cream Oatmilk Matcha with extra cream, and this is the one location that consistently gets it right. They actually pay attention to the details and include the extra cream as requested. I really appreciate the care and consistency here--thank you! read more

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Worst baristas, coffee, and service. Gas station coffee exceeds Starbucks. AVOID coming here.

Everyone's super nice Ian's are really nice guy. He's the manager. He's always helpful! Sam is very kind. She's a great barista, love the store. read more

My wife and son and I were in this Starbucks and we greeted ok but we had to wait for at least 10 minutes to place our orders. The service was good needs to improve maybe have a cashier taking the orders and the rest of the crew fills the order. The lobby was nice and clean and busy but customer service needs to improve. read more

Explosive diarrhea twice In 1 week after not visiting this place for almost a year. Someone gave me a gift card and i unfortunately used it. I should report to the health department. Will not be returning again. read more

BROWNIE: -- visible are numerous big chunks of semi-sweet looking dark chocolate on top -- the sides have similar looking layers of semi-sweet looking chocolate -- 21 second nuke -- soft texture -- I'm not a huge brownie fan but this is legit (my fave brownie was the cream cheese one from the old Fudrucker's chain) -- it smells good and tastes good -- up to medium sweet -- very choclatey -- one of their better baked goods says Baker Dave RATING = A- CHOCOLATE CHUNK COOKIE: -- looks like combo of semi-sweet chunks and milk choc chunks -- a tad above medium sweet -- size is large -- firm exterior, soft interior (not as tender and moist as I make but good enough) -- not dry -- not overly moist -- slightly oily on napkin after 14 second nuke RATING = A- read more

I ordered a medium latte with a Gouda cheese and ham sandwich. This sandwich was over $6 and no larger than a cracker and poorly assembled and tasted like it had been stored for 2 days in the fridge .. Carl's Jr Super Star would surpass the taste and price. Don't order food items at this location . Very disappointed. read more

This is 2nd time I order match latter here. My custom order is "11 scope of matcha powder and without ice" but my drink really light and doesn't have strong taste of match. I asked them if you could make another one for me, since probably this is not like my order. They keep argue that they make it correctly, since it doesn't have ice so they add more milk and make it light. But I order that custom a lot of time from different store, nothing like that. I understand that sometimes baristas missing to read the "custom order", that's normally, but when customers ask you do fix it. At least, You need to check it and correct it. But they didn't listen to customer and treat like we know nothing. This is the worse matcha latter and worse service I haven't seen. read more

Starbucks - Bad match latter, worse customer service - Coffee & Tea Near Me - Aliso Viejo, California

Love this Starbucks so much! They make me feel so welcome and me and my friends sit in their very comfy seating and do bible study's for a few hours. It feels so calm in there and not rushed. The food is so good and they always are patient while ordering for younger kids and others who have questions. Love this place. Definitely recommend. read more

I had my green tea ice Matcha Venti. It was amazing. The nice girl who made it her name is LexiShe made my Sunday happy She was vey polite and did an excellent drink Thank you for making customer happy. read more

No acknowledgement of existence. Ample parking, but lack of customer service. Maybe if you order online there will be something, but walked in just now and nothing for a good 1-2 minutes. There were three behind the counter, one simply chatting with the other two... who were working. Lesson learned. Never again. read more

Horrific service. The girl taking payments/orders (5.31.2025 - 11-11:30ish am) just rude with the worst attitude. Do better. We pay way too much for your products. read more

Weird vibe. Walked in to buy just a dark roast coffee and a cheese Danish. Barista took my order and then continued to stare a me for a few seconds before realizing that she needed to pour a cup of coffee and put some half and half in it. She puts the cup under the coffee maker/dispenser and starts the process. Eventually I get it and ask about my cheese Danish. She says it will be out shortly. After about 15 minutes of waiting I could not wait any longer and just left. I'm not sure why it would take so long to put a cheese Danish into a paper bag. I wonder how long it took them to notice that I left, if they ever did. I think if you don't use the mobile app or the drive they get very confused. read more

Coffee - 4/5 : I ordered the Salt Caramel Cream Cold Brew! It's just about the only thing I order from here. They mostly don't fail me on flavor. But with the ever changing staff I never know what I'll get! Today? I got exactly what I wanted and it deserved a good review! But I will say that's most likely why it's only getting a 4 stars from me because of the times they have failed me. lol otherwise today was perfect Customer Service - 3/5 : nothing special. They do what needs to be done. I always feel bad for the employees at this location though. They're always far too understaffed and to be quite frank probably underpaid too! This could also be the lack of "service" which is understandable! I'll always come back as long as I keep living down the street! read more

Starbucks - a hand holding a cup of iced coffee - Coffee & Tea Near Me - Aliso Viejo, California

This is the only Starbucks that they don't give you sleeves for coffee cups! They don't put a knife in your bagle bag. And even if you buy 10 items, they don't offer a bag to you! Very stimgy manager, I guess! read more

Unsure if it's their mobile order system or just lack of training but they've always miss my mobile order. A 30 second pickup will turn into a 20min wait time. Sometimes I won't be able to wait and have to come back later on in the day to pick up my order since the Starbucks app does not have a feature for refunds. This location will without failure whip up the wrong wrong drink 4/5 times, since I'm always on the go I have to deal with the incorrect item. Yesterday was the last straw. Will not be retuning here. Zero stars honestly- shut down and retrain staff. read more

This Starbucks has no idea how to make drinks. They're weak tasting. I was just told if I got half 2% and half non-fat that I would be charged extra. There pink drinks taste so weak, such a rip off for what they charge. Come on Starbucks your better then that. read more

$3.45 for a SMALL cup of black coffee. For this price ask for a double cup, a few GRANDE cups of ice water and a side of milk in a separate cup, a handful of napkins and make sure to use the bathroom. Hello PHILZ!! Town Center!! read more

Great starbucks location. Good coffee and great service and nice atmosphere. Will be coming more. read more

No drive thru, but all the baristas wear masks. It was completely empty; I was the only one there so I felt covid safe. The drink (mocha frappucino) was just ok. They didn't use enough chocolate. Overall it was a good experience. read more

They revamped this place so it looks bigger, cleaner, and more modern. The lines during the mornings are horrendous, yet I always come back because of pure convenience as this is the closest Starbucks to my home. No drive through so you can imagine the parking lot during high traffic times lol better back out slowly or you'll face a fender bender right before work. Would come back for convenience but in terms of recommending to others .. I would recommend you to go to any other Starbucks with less traffic .. to save yourself time, and myself lol! Don't make these lines longer people! read more

Starbucks - Pumpkin spice cold brew & a turkey bacon sandwich - Coffee & Tea Near Me - Aliso Viejo, California

Don't come here if you're in a hurry or you want a good tasting drink. Waited over 20 minutes for my mobile order only to have my $7 drink taste terrible. Asked them to remake it and put a rush on it and they took another 20 minutes to remake it. The kicker... it STILL didn't taste good. It's like they have so many drinks going at once they forget where they are in the process with them. Never coming back to this location again. Waste of $7 and my time. read more

I placed an online pick up and there was an enormous line around the building. I know I sound dramatic but It's true I called this location 4 times no one pick up. I ended up not getting my items I got a drink and bought egg bites with my points can some one reach me to get this refunded 10-1 read more

Highly impressed with the staff. The morning Team has contagious energy that kick starts your day when you pick up your drink. It's wonderful! Everytime I order my mobile order my drink is ready to go, accurate modifications, and I get a loud "Have an awesome day" when I am walking out the door. I'm telling you! This Starbucks isn't busy for no reason. It's a fantastic location with a great staff! Definitely my go to location. read more

We were out on a long bike ride and it was time for my 4pm iced coffee break. I wasn't sure if this shop was open because it looked dark and abandoned. After looking like a peeping Tom I saw a barista moving about in the back, they need a 'We are Open' sign. I ordered a Venti iced mocha and it came out perfect. read more

They will "Open" Take our money? Yes. Provide a restroom? No!! Other places have restrooms open but not Starbucks!! So much for my effort to support them. Not going back... read more

Very slow speed of service and sometimes add ons are forgotten. I only come here based off convenience.

Let's turn off the mobile online order on a Sunday, Business Management Logic in 2022....

I am a great fan of Starbucks coffee. I love the chocolate mocha, white chocolate mocha and French vanilla with caramel. Their ice coffee taste wow. Customer service is good. I mostly get very friendly and energetic staff members to make my coffee. If coffee its Starbucks for me. read more

Sam, Taylor, and Ally are the Starbucks dream team. They all provide excellent service and make delicious drinks. They know me by name and remember my selections. I recommend anyone coming in here when they are on bar. They make it feel like a local coffee shop and not a big conglomerate coffee house. Cheers! read more

Starbucks - Coffee & Tea Near Me - Aliso Viejo, California

This is the closest Starbucks near me. I have come to order in person and I've used the mobile app. Many times I've used the app and then my drink takes forever. This past week, I used the app and my drink was done before I got there BUT they didn't call my name after the initial completion. It wasn't left on the counter in full sight so I didn't know if my order had been completed. Mind you this should have taken on average 6 minutes from order to completion. I was there 20 minutes past order time and I had to flag someone down to ask where my order was. I know they are busy in the mornings, but they ought to consistently call out names if the orders start to pile up and no one has claimed it. Chances are, that person just arrived and has no idea that you called their name out. read more

One of my fave Starbucks in the area. I live 2 minutes away so this one is my go to. They are super packed in the mornings but the mobile app lets you know so no surprises. As long as I get my coffee i'm good! read more

Order always right. Hot. Ready when stated. Baristas are friendly and know the drinks. Great location and service. Quiet and cool place to take a break. read more

Call me Penny! Starbucks continues to impress me with all the ways the can mess up my name and I find it very amusing/entertaining. This Starbucks is conveniently located in a small strip mall. Tons of parking and seating indoors and outdoors. Staff was fast and friendly. Peppermint mocha really hit the spot! read more

Starbucks - My new name, Penny! - Coffee & Tea Near Me - Aliso Viejo, California

Without fail, every time we order breakfast and a cake pop for our son they put the cake pop in with the hot food and it melts. EVERY TIME. No common sense. read more

This is by far the most friendly Starbucks I've been too! Even though it was super busy today and the workers were rushing around, they were super friendly and so helpful to everyone. There was even this older man that wasn't dressed so great but they were equally kind and when he wanted his coffee in a cup to go they happily gave it to him with a smile. I'm so impressed! I have to say it goes a long way for me when deciding on and going to a favorite Starbucks. I'm sure it's the same with others. If you know they hire good people and you'll be treated right, you want to frequent that place. Good job Starbucks. P.S. there's a great little bakery called Aliso Bakery and Donuts just on the other side of this strip mall..check it out! read more

This is the 2nd time they forgot to add my cinnamon powder on top! I get y'all are busy, but read the labels. I feel like that's been a constant issue with them, they don't read labels read more

Super standard Starbucks. You can't really veer too off from standards set in place at a franchise like this. Customer service wasn't really at the level I was expecting it to be. Slow service. read more