I want to mention the store manager, Dominique - she went above and beyond for me today. I am home sick and had to Doordash my Starbucks this morning. Well, the dasher brought me the wrong order and was very rude about it. I called Starbucks, explained what happened, and Dominique told me to drive up and she will be sure to give me my correct order. When I drove up to the drive thru, she handed me my order, and she was so kind about it! Doordash refused to correct their mistake, not even a refund, even after I reached out to them. Thank you, Dominique, for being so kind and for fixing a mistake that clearly was on Doordash's end, not Starbucks. Starbucks is fortunate to have you on their team! read more

Fast and consistent ssting drinks. They have gotten much better st getting drinks out in a timely manner. read more

Starbucks - Coffee & Tea Near Me - Alexandria, Virginia

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Stpped by this Starbucks drive-thru today. The coffee was hot and tasted good, but the interaction itself felt a little cold and impersonal. I don't necessarily blame the employee, everyone can have an off day, and sometimes it may reflect how supported or appreciated staff feel behind the scenes. I just missed the friendliness and warmth that usually makes the Starbucks experience feel welcoming. read more

The 1st thing you need in the morning is someone with an attitude, this place has one person who is friendly and he seems to be the manager as well as the ladies making the drinks. However If you go inside and are dealing with an employee of the name Yolanda then your in for it. Being that this Starbucks is literally a few minutes away from work it's convenient for me every morning to come and get my special drink. Yolanda makes my experience here so bad, her energy and attitude early morning is uncalled for, this isn't just once but literally I Beg that she is not at the cashier so I don't have to deal with her face gestures, rolling if the eyes it just makes anyone feel uncomfortable. I hope that management reviews this and maybe sends a secret shopper so that you can witness on your own. As clients I don't think that we should deal with this when we spend money everyday here. The place however is clean and there's lots of traffic here in the morning, especially the drive thru. This is why I always come inside. read more

Starbucks - Coffee & Tea Near Me - Alexandria, Virginia

Very fast on service. I ordered through the app, maybe 4-5 minutes before arriving and they had it ready to go. Otherwise, standard Starbucks experience. They have decent indoor seating but it was busy on a Sunday afternoon. It was a little difficult to get their attention for the restroom lock code since they were so busy, but after awkwardly trying to get someone's attention for about 3 minutes, I obtained it haha. read more

They put some sort of sweetener or flavoring in my cold brew. Hate it. What if I'm diabetic? Can't stand sweet additives in my coffee. Especially in the morning. Now I'm going to be off all day. Ugh. read more

Slow, slow, SLOW!! I ordered 28 minutes ago - it's not ready. Cars are backed up in the drive thru. I'm never coming here again. read more

It was cool. Kinda small inside from what I'm used too. The customer service was good. It fit really busy too. read more

Starbucks - Iced coffee - Coffee & Tea Near Me - Alexandria, Virginia

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We love the people who work at "Our" Starbucks. The drinks are fantastic. The ambiance is good with the exception that the Drive-Thru lights are OFF their timer for about the last 2+ weeks. It is very dark at night and there are several questionable people who bother customers in the drive-thru. And these questionable people hide in the bushy area as the Drive-THRU bends to place your order. Also in my opinion it isn't very safe for the employees at night if they have to go out to the trap area let alone all leave after their shift. PLEASE FIX THE TIMERS FOR THOSE LIGHT POLES and maybe do something about the wooded area. read more

They cannot read order notes and continually make drinks wrong. Also, they do not give customers full drinks. I do not know what is going on at this store but it is horrible! read more

This place has turned into a to-go Mobil order priority store. Don't come here if you want to sit down to order/ drink coffee in store. They blast loud irritating music over two busted/ cracking speakers aimed directly into two seating areas. It seems intentional like they don't want patrons in the store at all. Also, if you order from the counter, your order goes to the back of the mobile order queue. In stead of receiving a baked good at the register, you're told to go down and wait with the mobile orders. And wait you will! Expect to wait 10 min plus, after about 10-15 mobile food orders get processed before yours. All the while listening to loud music over bad speakers. It's strange and vet off putting. read more

Starbucks - 1 of 2 crappy speakers directly aimed at the seating areas pumping out loud, crackling music.... Feels more like torture. - Coffee & Tea Near Me - Alexandria, Virginia

Very slow service. Waited 25 minutes inside for a passion tea lemonade. Very dirty inside the store. I will not be back to this store.

This is the best Starbucks in Northern VA. The owner is friendly, funny, and employs super people who reflect his welcoming personality. Orders are delivered quickly and are always 100% correct. Their bold coffee is brewed to perfection and very flavorful. The store is very clean and organized, with plenty of standing and sitting room. If you are in the area, I highly recommend you stop and enjoy this store. read more

Employee Philip is poor at his job when working the drive through window. Cars are always out to the street. Seems to only be able to do one thing at a time. This never happens with any other window employee. Management needs to reconsider how to best use this employee. read more

Friendly employees great service, very busy Has very nice military and community themed decorations read more

I like the store, and the staff. But they always, and I do mean always get my drink order wrong. It's frustrating... read more

Starbucks - a hand holding a cup of coffee - Coffee & Tea Near Me - Alexandria, Virginia

I like this location. It has more of a family vibe than other Starbucks locations. It had a giant connect 4 set on the table when I came! Plenty of seating and outlets for getting work done. Service was slow, but they only reopened relatively recently so maybe that's why? read more

Starbucks - Coffee & Tea Near Me - Alexandria, Virginia

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This Starbucks is a 5. I mean, with non-elite 'lee' below who claims he is no squeaker and goes on a scared rant; I'll bring a 5. The staff are polite, they are helpful, courteous and fast. Drive thru had a line, so I ordered inside. My coffee was A+. Coffee/teas are personalized and standing spots are marked 6 feet apart. Drinks are called by name. It's fun and safe to be at this Starbucks. Windows left open. Please wear face covering! To the team: you are great! Rebel review: 5 star in-store order read more

Starbucks - Starbucks adopts Military Unit USS Ronald Reagan - Coffee & Tea Near Me - Alexandria, Virginia

*** Drive Thru Only Review *** Service was fast and efficient!!! It was still early so there was no line and no waiting. This is not a location I frequent so the barista was kind enough to repeat my request to make sure everything was right, which I appreciated!!! Definitely adding this location to my coffee gpa when I am in the area!! read more

Starbucks - Coffee & Tea Near Me - Alexandria, Virginia

Looks like they give their priority only to the to-go customers, and not to those who want to sit down and enjoy their coffee. The tables were not cleaned and the bathroom was a bit filthy. read more

This is the best starbucks. Employees are very friendly, even when they're always swamped. The quality of food and drink are great, and if you don't like it you can politely ask for a swap and they are sure to make the moment right. With plenty of regulars coming through the doors the ambience is great and definitly third-place like. Again this is the busiest starbucks in the area so there will be a bit of a wait time, but the employees do the best they can, and a smile will make their day. read more

They close very often out of hours and complete days, there was no sugar, I couldn't use my rewards And we can't to drink our coffee in the store read more

Starbucks - Venti latte - Coffee & Tea Near Me - Alexandria, Virginia

This location is incredibly busy, but every time I come in the employees are working really hard & moving fast. I do sometimes have to wait a few minutes for my order but I can tell it's due to the large amount of customers, not that the staff aren't working quick enough! The staff are really friendly & knowledgeable. Plus my order is always correct & tastes great read more

Honestly the customer service here makes up for any mistakes they may have. I've never had a drink wrong or had to wait extremely long even when there were 15 cars in front of me at the drive through. I was having a bad day and the staff here immediately perked me up with their great attitudes and smiles. I will always drive to this Starbucks no matter where I am. read more

Starbucks - Toasted vanilla oat milk shaken espresso - Coffee & Tea Near Me - Alexandria, Virginia

The Dunkin Donuts dupe of starbs. This location literally makes your drink different every time. They rarely know what their making at times. Multiple occasions I've had where I will pull up at the window and don't ask me after they've charged my card, "oh, what drink did you order" ummm the one you just charged me? So confuse why this happens. And when I try to give them my order after they've asked this, they seem in a rush and hardly listen. So then, when they bring my drink after they made it there standard way I have to send it back because I would like you weren't listening to me still, I asked for no whip cream. The morning staff and evening staff are the worst baristas. The middle of the day ones I've noticed are much more pleasant! I do enjoy the fact that they close at 10 pm. HOWEVER, they will close on random days, they'll turn off mobile ordering, and close the store and do drive thru only. End of December beginning of Jan they were closed during the winter break weeks - I went back finally mid January. They'll also turn off Frappuccinos on the app - it'll say out of stock but when you go in person they say they have it. This place was great in the beginning but now things this place sucks. Just convenient but not necessarily because the drive thru takes almost 30 mins + to get thru - so if I'm stepping out to pick up in store I might as well go to beacon hill location. Since this location is no two same drinks are alike. read more

Great location, friendly staff and they always seem to be working really hard. They do seem to be busier then other locations but I always notice the line moving quickly. read more

Can you just say POOR?! Drive thru and the fact that it's in close proximity to my home are the only reasons I burden myself with repeat visiting this location. Otherwise, I say this store does not meet the Starbucks service standard and I'd rather throw my hard earned money at another location. Decided to make this post while I sit idle waiting for my drink to be remade only after having sat in the line for almost 13 minutes to get to the window. They store closes randomly and often, my drinks rarely taste exactly the same... SMH! If I lower my expectations, I'd be just fine... read more

Usually come here before work, normally there's never been an issue. But this is probably the 3 or 4th time this has happened, I order my coffee and when I get to work at my clinic the cup is half empty before I can even take my first drink. It's just frustrating at time because I just want what I paid for and I end up needing a second coffee. read more

Starbucks - Cup half empty already without taking one drink. - Coffee & Tea Near Me - Alexandria, Virginia

service was amazing, i was recommended a shot of expresso with my coffee frappe and it didn't not disappoint! coffee was amazing croissant was amazing and employees were amazing! read more

I absolutely love it here! Super convenient; plus they close at 9:30-10pm depending on the day . I definitely recommend.

Amazing service! I have never been treated so well at a Starbucks. Ahlyn Diesing is a remarkable barista and was especially surprised by her extraordinary talent in crafting the perfect chocolate croissant. Her keen attention to detail and passion for pastry-making has earned her a reputation among customers as the go-to person for the ultimate indulgence. With each delicate layer of flaky pastry enveloping rich, decadent chocolate, Ahlyn's creations are nothing short of heavenly. Her dedication to her craft shines through in every bite, making her chocolate croissants a beloved favorite among patrons of the coffee shop. 10/10 would recommend!!! read more

Came here to order a pumpkin spice latte without caffeine which I normally do around the fall When they have it. (some starbucks may call it a steamer, every location is different) and they messed up the order after I already waited 15 minutes...went in and told them it was wrong and they remade it only to remake it wrong again!! Seriously? How hard is it not to add caffeine to a drink! I'm a loyal Starbucks customer and I was quite frustrated and disappointed with this location. I won't be returning. read more

My family and I went to this Starbucks, and received the worst service from a Starbucks employee. The drink we ordered was not the one we were given, and when asked to remake it, the Starbucks employee gave us attitude and proceeded to give us dirty looks and talk bad about us while right there at the drive through window. She snatched the drink away, and hastily handed us straws when we asked for some. This girl, with dark hair, lots of makeup and glasses, should not work somewhere in customer service if she can't treat guests kindly on a mistake on their end. We were not snooty and simply asked for the drink to be remade, but she proceeded to say how picky we were. Thank god we're not from here. read more

Waited over 20 minutes in a line of maybe four cars for a mobile order. When I pulled up; they said my drink had been stolen and then made me a replacement that was nasty. Ended up throwing it away. No apologies or acknowledgment that things were taking forever. read more

Whatever you do don't go through their drive through. 30 minutes and still waiting. It's an absolute joke. Can't turn around or leave... just trapped. Don't come here. Go anywhere else. read more

With the traffic on RT 1 on any given morning - this is the place to go to wait it out or just chill for a bit. Friendly staff, my order is always right- even when I make it complicated (not that I'm one of those people, but when I get something other than Venti-dark-roast-no-room I like it less sweet.) So today I got a venti espresso frappachino with one less pump (of the base which makes it less sweet) and an additional shot of espresso. I didn't have to correct it or answer a question, it was quick, no hassle and oh so good. This is my second favorite Starbucks store, the first is off Frontier drive by the Springfield Town Center. Both have friendly people, clean stores and ample seating. Also- Both stores have plenty of local Fairfax County police nearby. Save, clean, fast and good. That's the way to do it! read more

Starbucks - Love how this place of decorated! - Coffee & Tea Near Me - Alexandria, Virginia

I come to this location pretty often,good costumer service but found a long blue hair on my drink,which one of the employees did have blue hair,a hair net or some sort of hair do that doesn't allow hair flying around for employees handling food. read more

Starbucks - Hair on my drink - Coffee & Tea Near Me - Alexandria, Virginia

They go as fast as they can and get the orders right, so I have no complaint there, but this review is about my last visit. I ordered through the app like I always do, and they seemed to have some sort of glitch. So I get to the window and repeat what my order was and the woman literally says to me "look, our system isn't catching online orders right. Are you sure you ordered the right thing?" I repeat my order. She says "I mean, okay, it came through but how do I know it isn't someone else's order? Can you prove to me that you're not stealing?" Ummmm, wow. There was a better way to phrase that. That was rude as hell. So I took my phone out and "proved" that I didn't just magically guess someone else's order and steal it. That hasn't happened before. Usually I say my name and move on... But this woman, I had never seen before. I was very offended. She could have just said oh it didn't come through, can I see your phone to make sure I give you the right order? In any case, my almost $7 deli sandwich had rotten lettuce and was inedible... I ate the cheese anyway because they do have the best dill havarti... But I wasn't going to even go back and deal with that woman again so I just sucked it up. That is so frustrating because I was a frequent customer and the drive through was convenient. Nope. Done. read more

Starbucks - Quality control, guys... Nobody should get slimy lettuce on your pricy food. - Coffee & Tea Near Me - Alexandria, Virginia

This Starbucks is horrible! The drive-thu wait time will ALWAYS be at least 30 minutes no matter what time you come.

This is the cream of the crop Starbucks! Brand spanking new with a modern building design, wait for it, WITH A DRIVE THROUGH! HOLLAAA! Drive through Starbucks i feel are few and far between in the area and you know sometimes, getting out of your car to get your $5 beverage and $4 scone is just a hassle! The staff at this new location is also the bomb.com, they are friendly, cool and quick! read more

Starbucks - nice not cramped drive through - Coffee & Tea Near Me - Alexandria, Virginia

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