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Starbase Optometry

3.8 (8 reviews)
Closed • 10:00 am - 6:00 pm

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Chelsea Vision Associates - Welcome to our new space !

Chelsea Vision Associates

(97 reviews)

$$

Chelsea

I found Dr. Gross on Yelp and decided to reluctantly book an apt after having eye strain/headaches…read moreat work. They were able to get me in on a Saturday in the AM. This was great timing because during the week he was booked out a couple of weeks (this is a great sign to me). Additionally, they have amazing technology here. Dr. Gross and staff were friendly and accommodating while explaining 3-D image of my eyes for a health screening. I got to pick out frames and their prices are relatively cheap to huge brands like Cohens/Sears Optical. I love it here and they just gained a loyal patient!

Chelsea Vision Associates is the Best eye care specialist team in NYC! I was fortunate to have an…read moreupdated eye glass and contact exam with the Chelsea team prior to quarantine. I found them by googling, and it worked out well because not only were they in my network, but they were in walking distance from me. However, I was still deciding on new contacts and new glasses when the quarantine began. Thankfully, they were still reachable and operating remotely on a limited basis. I was able to coordinate my one year supply of contacts with my rebate, and it was mailed to me out of state where I was quarantining with family. When they were back in office, they helped me coordinate my new glasses and also had them shipped to me out of state. I'm beyond satisfied with their professionalism and empathy! My contacts and glasses feel and fit wonderfully! I'd like to send a special thank you to Dr. Gross and especially Kim for their excellent work! :)

Manhattan Eyeworks - My New glasses

Manhattan Eyeworks

(109 reviews)

$$

Hell's Kitchen, Midtown West, Theater District

Manhattan eyeworks has done it again. High quality glasses, excellent customer service, and fast…read morepick up time. I wanted to get a new pair of glasses, and this establishment is the only place I trust. They always go above and beyond, to make sure their customers are satisfied. You will never leave. Disappointed. If ever you are in the area and are looking for high quality glasses, this is your go-to. You can also take your eye exam here as well. It's fast and convenient. Thank you once again to Ms. Marina and her staff ,for their exceptional help.

Over time, a patina of cynicism and depression has settled over this place. I don't feel like…read moreanyone who works there wants to be there, likes people (never mind liking customers) or cares about doing a good job. I could deal with staff being morose and allergic to smiling if it wasn't also accompanied by a general shadiness that leaves me demoralized and feeling taken advantage of. Nothing has a price on it and she won't show you anything without first asking, Well, how much are you looking to spend? She looks over the glasses and you can see the wheels in her head turning as she considers how much she is going to try and charge you. She'll then quote you a price, offer a discount and then conveniently forget the discount when it comes to time to ring you up. She will try and convince you every single lens treatment is a must have, even the ones like a filter for blue light the efficacy of which is very much open to debate. Getting a copy of your prescription is like getting a work permit from the French government (even though it's your right!). I get a more ethical vibe from street vendors! To top it off, the selection here is terrible. They cannot answer even the most basic questions about the benefits offered by your health plan. When you ask, 'Is there any way you could look that information up?' she emits a soul destroying sigh to protest you interrupting her sedentariness. There is just a general carelessness to everything they do. They try to send you out with your new glasses without a case for them. They don't call you when your glasses are ready. I called them and they told me the glasses had arrived three days earlier! They often make you wait unreasonably long for scheduled appointments. I had to wait for 30 minutes once to get frames adjusted because the optometrist wouldn't do it and the only other staff member was "running an errand". They sent me home once with the wrong prescription!

Starbase Optometry - opticians - Updated May 2026

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