Wrong color, messy, painful, and worst of all - rude. Nails also broke that day. My second bad experience here, will not be returning.

terrible service, I was at the manicure for more than 2 hours getting a gelmanicure!!! they made me bleed twice, I was in so much pain for majority of the process. I had to redo my nails because they were so bad, and they didnt cut my cuticlea at all. I would not recommend this nail salon to anyone!!!! read more

Thank you Star Spa for giving me the red carpet experience today! I arrived with a special request of just a callus removal for my feet & gel manicure. Jackie assisted me and gave me the best massage, scrubs, and left my feet feeling brand new after long travels. I'm back in town for a wedding and this was a spur of the moment walk in. My nails look incredible! Thank you star spa read more

3 weeks ago After 20 years of being a customer I was told not to come back after I asked the manager to slow down. She yelled at me 2x in front of everyone in the store and continued to yell, refused to listen, put words in my mouth that I never said and embarrassed me badly. She is highly talented and does excellent work but treats long time customers like they aren't important. My time that was scheduled was not enough and I had to suffer because of the rush. This behavior is unprofessional and unacceptable of a manager of a business. The impact this episode had on me was devastating. read more

I've been a loyal Star Spa customer for the last 7 years, going once a week for a manicure, and once a month for a pedicure. I don't frequent so much now because I moved to the city but every time I visit my parents, this is the spot I go to. Here's why: 1. The prices are great (recently bumped from a $9 manicure to $11, which is still reasonable). 2. Nail polish selection is large and they usually have all the new colors. (Also decent gel color selection). 3. Great customer service, they know me by name and are always very welcoming. 4. Massage chairs for pedicures. 5. Complimentary back massage when drying. If you're coming on a Friday evening, make an appointment because it can get very busy. They also just finished renovations and the place looks great! read more

Just had my first Powder dip manicure and regular pedicure. I am so happy to have found this place through Great Neck Mommies. Jazz did the mani and Vivian did the pedi. Clean and everyone is pleasant. I will be back! Susan read more

My wife went this morning for a manicure and pedicure. A young boy did the job. When she got home, she saw that he had missed a nail. She was also disappointed with the pedicure. It looked as if it had been done two weeks ago instead of fifteen minutes ago. She went back and showed the boy. He began to argue with her in front of other customers denying he missed the nail. She showed it to him and he kept arguing with her but he redid it. She then spoke to the manager who apologized but never offered to fix the pedicure. My wife was embarrassed to have this employee argue with her in front of other customers especially since he was at fault. She will never go back there. Terrible experience. read more

Manicure great Customer gave me the middle finger when I gently motioned his mask had slipped off his face and nose exposed Said to mind my own fu*king business No one in business asked him to adjust mask ; no one asked him to leave , and no one reacted when this happened to me Sad sad sad read more

Been coming here for many many years. Love the ladies. They are very friendly and professional. The place is very clean. I usually get the manicure, pedicure, and 30 minutes massage package. Also love the design they did for me. read more

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I went to this salon because it was recommended to me. I called and made an appointment for a new set of uv gel acrylics. My appointment was at 3:30 but I couldn't find parking so I got there 5 minutes late. The women made a comment about me being late before I even said hello. I then proceeded to wait 10 minutes as well. Then for the next 20 minutes they were telling me that my previous nails were powder (even though on numerous occasions I told them it was acrylic uv gel) after going back and forth they finally agreed with me then the women began to cut down my old set. The whole time they are yelling over people and talking about me not in English(which upset me a lot!). The women working on my nails then tells me they can't do what I asked for but I can get my current set removed for 15 dollars and get powder gel with extensions for 65 dollars. I agree but then rethink the price because it seemed a little out of my price range. I tell them just remove my current set because I was settling for something I didn't want. At this point i'm upset because when I called no one mentioned they didn't do acrylic nails. Throughout the process different nail techs came over and kept talking about me in a different language and grabbing my hands. It made me very uncomfortable and upset. After an hour my nails are finally off and i'm very upset because I am feeling extremely judged and didn't get my nails done. I go to pay and the women goes to 20 dollars so I felt taken aback because they had told me 15 before. I finally had enough and calmly said no and stated that is not what price I was told and had already had a horrible experience. They agreed to do that 15 then had the audacity to ask for a tip. Never in my life had I had an experience as poor as this one. I recommend going anywhere else if you want to avoid rude employees, aggressive services, and overpriced products. I went around the block to Unique Spa and my nails feel great and had a wonderful experience. Don't waste your money here! read more

I've been here a few times; depending on the technician, the service has ranged from OK to less than acceptable. The tech I had on my most recent visit was very brusque, bordering on rude, and gave me a rushed, sloppy manicure (even though there were no customers waiting) with nails filed unevenly. read more

$9 for a manicure. No they did not soak my hands. Surprisingly the people spoke mostly mandarin. I was surprisedbecause in the bay area these shops are mostly owned by Vietnamese. It is day 4 and my manicure is already beginning to peel. You be the judge. read more

I have been going to Star Spa for about one year, each time the service varies from great to poor. I don't think I will go back anymore I have given them a few opportunities now. The last time I went I had made an appointment the day before but ended up waiting 25 minutes past the scheduled time. Another client sat with me too waiting well past her appointment time. The chair I sat in for the pedicure was not working properly, there are two, number 4 and the last one up against the wall are the chairs fyi. They were all in a rush because it was a holiday, by the end of my two hour appointment for a simple mani pedi, 4 different people had worked on me. Unfortunately when they shift people between appointments something always gets left off like base or top coat, they don't really get your cuticles or callouses clean or they forget what package you wanted. This time my feet were not finished properly and the girl left to take care of her client who came in for their appointment. This kind of put me off but I tried to understand. A young man took over and finished painting the polish, he did a good job at actually applying it but the pedicure was over, there was no leg massage and the bottoms of my feet were a mess still and he said he needed to hand me off to another person which was not the girl who started to do the manicure while I was getting the pedi. When I went to the next chair to get the manicure, the woman didn't tend to the skin on the cuticles she just pushed it around a little and said it looked clean, clipped my nails, filed them for a a second and started to paint. The hand massage was so rushed it was a joke. The polish that I chose was put on too fast and thick and it started to smudge after the top coat was drying, by then it had been two hours and I was over it. The paint was all over my cuticles and by the time I returned home it was chipped. My last appointment I was considering not coming back, this sealed the deal. I searched for a long time to find Star Spa and my first few appointments with them were very nice. I recommended them to a lot of friends and family. The last time I went something similar happened. I was getting a very expensive package of their Spa Service list. My neck was killing me and I just needed to relax before a big business trip. I also brought a friend to pamper, she left feeling frustrated after asking for a specific package and then not getting what she wanted after explaining to three people many times exactly what she wanted. I did mention it to the girl at the cash that this was not what I asked for and the price is more than what we agreed upon for the both of us, she was just too confused and then became defensive to even try to go into it. We both felt like for the amount of money we are paying for spa services, why do we always feel at their mercy instead of pampered just a little, leaving confused, $100 less in our wallets and guilty if we don't tip well? We are very clear in what we want but we went to relax and feel good, we don't feel like berating someone or asking like a complete diva to get the point across, the staff should be trained to know and do what they are supposed to do, provide spa services. I will take my hard earned money elsewhere, again. read more

Hands-down the best nail salon in the area--I find myself at Star any time I'm within a 20-mile radius. They do a phenomenal mani/pedi. My mother even trusts Jazz to do a French manicure. (If you knew my mother, you'd know what high praise this is.) And the prices are absolutely reasonable, considering you get more little extras and better service than you would for twice as much in Manhattan. I went in today for a spa pedicure and 20-minute back massage. My feet are now baby-smooth and my toes painted to perfection (they didn't even charge me for my crazy alternating-color polish scheme), and 20 minutes in backrub heaven are a much better way to let your toes dry than one of those UV machines. I've never had anything but the best service here. Everyone is so sweet, caring, and easy-going. Five stars all around. I'll be back soon! read more

I love Star Spa. Best place in Great Neck to get your nails done. They are extremely clean and they do a really great job. I love their massages. A+ read more

Terrible quality of work. Very disappointed . The amount of time they take with you is fast and poor quality. Very unfriendly staff Will not return. Overly priced. read more

Love getting my nails done at this salon! Everyone is so friendly and accommodating. This is the only salon I go to. They also do a very professional job and the place is extremely clean! read more

My wife did not have a good experience here. She came during a weekday in early afternoon and the technician assigned to her was an older gentleman wearing large thick glasses. Throughout the session it seems like he had trouble seeing and a number of imperfection was left. He tried to fix it which resulted in uneven layers of polish, missed spots and stained on fingers and cuticles. read more

I was so much hoping that this place would be my to go for nails but after trying 3 times I am done. The service is very mediocre and the nail technician are constantly talking to each other in their language God knows what they are saying which I find it very rude. I am done and would not recommend this spa not worth it at all read more

These are photos of my nails a week after an SNS gel polish manicure. $40 down the drain. Enough said. Do not come here, it is not worth the money read more

Star Spa - Nail Salons Near Me - Great Neck, New York

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Usually very relaxing (can't blame them for the occasional obnoxious customer) and very clean. Been coming weekly for years and especially love getting a shoulder massage while my nails dry. read more

Called for an appointment, the lady was rude and did not let me finish talking Set an appt at 320 but went in around 310 They were fast to get started with my nails Got gel which came out to be 28 which is a decent price but the nails came out horrible First pushed my cuticles without the oil and cut them without the oil also Complained about my cuticles and she said she will do them again after. I was in a rush and I guess she rushed my nails as well the edges of my nail is a mess there is airbubble like on my nail Cuticles still looks bad after she retouched them Filed my nails all uneven and painted over dust so now there is dust under the polish Over not worth the 28 read more

Quality products. My nails last longer than they ever have! The staff is fantastic. Jazz is the best they all are great!!!! Highly recommend to anyone ive brought friends they wont go any where else!!!! read more

Not the best and not the worst. I was in the need for a quick manicure so for $9 I was down to give them a try. It was quick, they had almost current colors and the staff seemed nice. The lady who did my manicure gave me a lack luster back rub and just slapped my back a few time. While I'm only on day 4 of the manicure and there's no visible chipping, there's weird bubbling from the nail polish, they probably thinned out the polish-which is annoying. read more

i love star spa. the only place i get my nails done in great neck. even when it's super busy, the people are always nice and waiting is never more than 10 min. awesome selection of hot colors (hot pinks, magentas, electric purples) and regular colors too. the best mani/pedi in the area hands down. why? because of these reasons: 1) its only $30 2) you get a foot massage with lotion, and a microderm abrasion massage 3) pedi chairs are comfy with optional electronic massage remote 4) large choice of magazines and 4 TVs 5) yummy hand massage pre nail painting 6) while nails are drying, you get an impromptu yummy back massage! i'm sorry jazzy didn't like star spa. but every experience i've had here is great and they all understand english very well :-) read more

This is my favorite go-to spot for manis and pedis. They do a great job at NY-competitive prices. They pay attention to detail and manicures from there seem to last longer than ones I get at other salons AND their prices are more reasonable. They really give my feet a good scrub when I get pedicures (important!). I also love that little minute long massage they give you when you sit to dry your nails. I got an hour long body massage as a gift, and was surprised to discover a downstairs massage area. I forgot to ask for the name of my masseuse, but she was fantastic. Really worked out the knots and wasn't afraid to slap me around a bit (in a good way!). It was really rejuvenating. I highly recommend this salon for both manicures and massages. read more

This place is rather pricey but great if you are in a rush. They have lots of people working there to help you. Also, I like the fact that they have a few male workers. Believe it or not, they are both great with nails and feet. One of them did my pedicure a couple of weeks ago, and it came out fantastic. It's been about a month and the nails are still perfect. Very clean place as well! read more

Love the manicures I get here! Only place I'll go in Great Neck. Cheapest Essie nail polish bottles around.

I am so disappointed. Had a great experience getting a pedicure 2 days ago and now have 2 medical problems that are going to take time and money to solve. She rubbed too hard and I have a bloody abrasion on the side of My foot. It took a few hours to surface. Second I have several areas of both feet that now have a fungus. Ugh. They are always so nice there and now I can never go back. I only get a pedicure a few times a year, and these complications have never happened before. Either the tools, her hands or the basin were dirty. I'll be lucky if the abrasion does not get infected. Yuck. read more

This place is amazing i have been going to star spa for years. They are good in any job n very friendly n cleanest nail salon. N always best job. read more

Everyone should definitely go to Star Spa! It is a very clean and relaxing place. All the ladies do a very professional job!!! No other nail salon can compare in Great Neck. read more

I love Star Spa of Great Neck! Been going for years and nails have been great ever since! The establishment itself is beautiful and completely renovated and conveniently located. The staff is welcoming, friendly and good at their craft. The place is clean as can be with great sterilization systems, quick and fuss-free dryers perfectly warmed towels. They take their time and never rush with anyone. They always make sure you leave happy. Star is the place to go! read more

Recently started getting SNS powder gel nails and this is the only place I go to! So clean, professional, accommodating, and friendly. Definitely, recommend this nail salon to all! read more

The prices is competitive but the service is very poor went for a filling but the guy who did my filling seemingly had no experience in filling and the nail polish was so water down and running like oil polish instead of nail polish read more

I've been coming here for a year since I moved into the area and tried a few other places in the area before coming here. They do a wonderful job and area always busy whenever I come. Ive been getting my nails done for years and move every few years so i dread finding my go to spot as I'm picky and particular. Glad this place is right down the street. I get gel nails and it will stay unchipped not pealing and looking great for 3-4 weeks. They have a decent selection of colors and give you a 5 mins back massage with manicures. Definitely would rec it. I'm surprised there aren't more reviews but it definitely one of the best in the area. read more

Ive been here for a pedicure a few times. It's a bit pricier than other places. But staff are very friendly and overall they do a better job. The place is the cleanest compared to other nail salons I've been to. read more

The salon is very nice but the service is no good. We were rushed from the moment we entered. My friend's mani was done in about 15 minutes and I was done with my mani-pedi at about the same time. The mani-pedi cost $39 without tip and not worth the money. I will not be coming back. read more

Have just moved to Great Neck and New York from Australia originally and I have been to many mani/pedi places in the world, the team at Star Spa are simple the best and at a great price! Attention to detail and their service is awesome! Wouldn't trust anyone else with my mani/pedi, no matter where you live do yourself a favor and go to Star Spa. Thanks Team!!!!! xDimi read more