Just wanted to give a shout out to the whole team! From my very first visit to my last, I was greeted with a smile from the front desk and my PT every day for 6 weeks. JR always asked me about my day and was always considerate, compassionate and professional in every way. I am happy to say, as of yesterday, I am brace free and could not have done this without all their help! Thank you very much, Katherine Murdock read more

Today was my first visit, so time will tell with the effectiveness long term, but I am so impressed with my physical therapist, Andy. He was very knowledgeable and definitely spent a lot of time at this first appointment diagnosing the injury. He showed me what he thought were the root issues, without having an MRI and sent me through a litany of exercises to work on the problem. Then had a print out with everything I did to continue working on, and what to expect. He was kind, attentive and I left feeling very positive. I've been to a physical therapist before several years ago, and while that was also a positive experience; in comparison, I feel like Andy had more anatomical knowledge and experience. read more

I a resident of Houston, Texas. I would like to bring this issue to the attention of the Company management to ensure they are aware of the behavior exhibited by their staff and to highlight the significance of upholding quality standards and proper licensing. This pertains to an unfortunate encounter with a staff member on Thursday, September 20, 2024, specifically with a therapist named "Alek or Alexis." It is important to note that the front desk staff were present during my visit and were aware of the comments made. Upon my return to address the situation, one of the staff members promptly defended him. The individual receiving treatment is my mother, who was referred for physical therapy by her physician. Initially, we had the pleasure of working with a therapist named "Victoria", who was outstanding--professional, empathetic, and highly skilled. She inspired hope in us, and we eagerly anticipated our sessions. Regrettably, she has since departed. Subsequently, we began sessions with Alek, who, from the very beginning, made several discouraging comments, including: 1. Questioning our presence in therapy. 2. Indicating that my mother's evaluation suggested she was unlikely to improve, thereby questioning our reasons for attending. 3. Stating that this is not a gym for entertainment, implying that if we wanted that, we could go to a gym, and making remarks about individuals attempting to exploit the system for no valid reason. I was taken aback by his rudeness, as it felt as though he was accusing us of dishonesty and trying to take advantage of the system. I was shocked that he spent the entire hour of our first interaction merely reiterating why we were there. It felt as though he was suggesting we should leave. Engaging with him became increasingly intimidating, as he made me feel like a liar and that we had no right to be there. The reality is that he seemed disinterested in working with my mother, preferring instead to handle only straightforward cases where he could simply direct patients without much effort. 4. He indicated that if we did not attend sessions at least twice a week, we would face removal from the program, a statement the front desk staff later clarified as inaccurate. 5. In the second session, he made an inappropriate remark regarding my mother taking an extended time in the restroom, plus he mentioned that she likes to talk suggesting that she was doing that to avoid exercising. I would like to respond to that by saying that if he truly possessed the experience he claimed, he should know how to gently and respectfully redirect her conversation to encourage her to continue exercising as she is a senior person. 6. He stated that he found it challenging to work with her due to her slower pace compared to other seniors, plus safety issue, suggesting he was overwhelmed with patients and needed to focus on those who could keep up. It seemed as though we were being encouraged to leave the office because of his reluctance to assist my mother, as he provided various justifications related to our attendance. I shared my work obligations and emphasized that I am her primary caregiver. After discussing with the front desk staff, I discovered that the assertions regarding removal from the program for missed sessions were baseless. We eventually scheduled appointment requesting another therapist who have experience and knowledge, not bothered by patient and select what he/she want. I never see such a thing, I even asked about such behavior, no one agreed. My advice if you want to work in a field in the medical industry you need to be patient and passionate, it is not all about money. It is important to address the front desk staff regarding the situation with Alex as they seemed to be defending him. It appears that rather than offering assistance, he was more focused on expelling us from the premises. We expect to be treated with respect as clients, especially in a business context. We are not here to deceive or seek entertainment; this experience has been quite disheartening and has left us in disbelief. It is truly unfortunate and disappointing. read more

First time there, welcome nicely from Ebony and my assigned therapist J. R was very professional and assisted me with an injured shoulder, his guidance on exercise and proper stretching has been on point. I highly recommend Star Therapy Services. Professional All The Way! Great Location as well! Five Stars for Star Therapy! read more

Star Physical Therapy Services - Star Therapy Services - Physical Therapy Near Me - Houston, Texas

I started my physical therapy at Star Therapy on Huffmeister. I highly recommend JR for his great care and concern for each patient. He knew exactly what I needed each time I visited in order for me to progress with each visit. He will watch each patient carefully to be sure we are doing the therapy exactly as instructed. This watchful eye is because he cares about each one of us. He should be commended for the great work that he does for you even throughout this difficult Covid period. I would definitely return for JR's expertise if ever needed again. Thank you JR, I appreciate the care you have given me to get my shoulder back to as normal as possible! Vallrie L. read more

I'm writing this review on behalf of my mother who had a total knee replacement surgery on her right knee. After many weeks of rehab, she has perfect range of motion in that knee thanks to the exceptional care from Gabriel Rogers. She had her other knee replaced last week and she is looking forward to starting rehab with Gabriel tomorrow. Thanks Gabriel...your actions speak louder than words! read more

Star Therapy has therapists who are both knowledgeable and caring. JR continues to help strengthen and stretch my recent hip replacement. They are flexible with appointments and always run on time. I truly believe that they really care about each one of their patients. read more

I have used Star Therapy on three separate occasions over the past several years and have been happy with each round of visits. J.R. is very knowledgeable on what exercises and stretches need to be done for the problem area, be it knee, shoulder, whatever. He is very careful not to have you over-do anything and ensures that all muscles needing attention are properly exercised. They are very accommodating for scheduling, making it as convenient for the patient as possible. They handle the communication with your insurance and keep track of your visits. For any future physical therapy needs, I will continue to rely upon Star Therapy. read more

My experience with Star Therapy has been wonderful! Cornelio S. Ramirez (JR) is a tremendous PT. He is very patient, very easy to work with as well as being exceptionally knowledgeable in all parts of the body and how to make them work better. I have worked with him on at least 3 different occasions. The Star Therapy facilities and equipment are very complete, clean and well arranged. The front staff is very pleasant and helpful. MLT Houston, Tx. read more

This place is 100% amazing! It's small but cozy and everyone there is very VERY friendly and nice. I came in with extreme neck pain caused by a pinched nerve cause severe migraines, and Dr. JR made it better after the first appointment. I highly recommend this place for all your physical therapy needs. read more

Let me start by saying this Star Therapy Services Copperfield have bad service for me because when we go there for the first time, they just exam and gave consultation, did not start right away, the patient was in a lot of pain though. Receptionist personality, was not the most pleasing. read more

Great personnel, very helpful, knowledgeable and friendly. I've been there for pre-op and post-op therapy on both my shoulder and my hand, I wouldn't go anywhere else. read more

I went to Star Therapy Services Copperfield for physical therapy on my wrist following surgery. I was very pleased with the care I received from J.R. I went for six weeks and my orthopedic surgeon was very pleased with the progress I made, and so was I. In fact, I was so pleased that I asked to be referred for additional physical therapy on a replacement knee that I felt had not progressed as well as it should. I went back to Star (and J.R.) for eight weeks of therapy. I made good progress in strengthening the knee muscles and increasing my ability to straighten the leg and stand and sit without pushing myself up. When I graduated from PT, I was given exercises to continue at home and suggestions for equipment to use at my gym. I am very happy with the care I received and would recommend Star Copperfield to anyone needed physical therapy. read more

I worked with them in early 2016. The PT Tony was lazy. Would work 2 or 3 patients together at the same time. He was knowledgeable though but he did not give you enough individual time, he also refused to give me a (HEP) Home exercise plan although I asked multiple times and gave me different excuses every time. Friendly people, but service was definitely less than stellar and not worth the price, would not go back nor recommend. read more