There is a shared parking lot for the adjacent businesses. I had no issues parking and the parking…read morelot didn['t seem busy when I visited. Upon entry, there is an off-putting smell and something told me I should leave as it was weird and strong. I inquired about a builder gel manicure and the guy had his content on his phone blaring and the lady across the room stop working on a client to chime in. He showed me the list of services they offer and I had a seat. I had a pale pink on and wanted clear and he said he'd file it down so that it would e no issue. The station seemed cluttered and no effort applied to remove the debris from filing and the last person serviced. The builder gel seemed clumpy when he applied it and I expressed my concern that I didn't want my nails to appear thick and clumped. He reassured me he'd take care of it. When removing the previous gel where it had lifted, he didn't smooth it and it could be seen when he thought he was finished. I had asked that he not use the drill on my actual nail as it damages them and at that point, you'll have to cut your nails and start over. After he was yelling across the room to his coworker, she comes over to take a look and told me that she said the color would show through. I had no issues parking with the color but it looked like spider webs in the nail where he hadn't filed it flat enough before applying new gel. I really dislike when a person asks me something and then you get two people talking over me. I reminded them both that I heard them out completely and stated how I wanted to proceed and I wouldn't be up-charged because he doesn't take pride in his work. I keep referring to the guy as "him" because there was no warmth in this interaction at all and no names exchanged. She asked if I'd be ok with wearing a sheer color vice clear to avoid starting all over. He did one nail to allow me to see and I agreed. I cannot and will not visit this location or recommend them to others. This place came as a recommendation from the guy at European Wax Center who had his nails done here. It's unfortunate that it didn't work out but I paid and tipped and left quietly despite their hollow "See you next time" as I was leaving. Determined to not put out or receive bad vibes, I kept it ladylike and kept it moving. Plenty of areas for improvement but you first have to give a damn, him & her don't.

I just got my nails done on Tuesday! At a different shop and my nails were starting to chip…read morealready. *NAIL EMERGENCY!!!!* Yelped the closest shops to me and came across this shop. I first thought they were located in the shopping center but it's actually across the street. Was greeted upon entering and sat immediately. Everyone was welcoming and friendly to me... I was a little nervous from reading previous reviews until I saw my FOODIE BFF SISTAAa also stamped this shop in a previous POSITIVE review that she posted :))) *Whoooooo-saaaaaa* I'm happy with the way Lisa did my nails. So much, I decided to get a pedicure too :))) This could definitely be my go to shop for a day of self care- not to mention I came at the perfect time because the only one being serviced was me. Lisa even grabbed my socks and put them back on after she dried off my feet! And I guess she appreciated her tip because she gave me the biggest hug as I was leaving :) I will definitely come back here. Somethings you just have to experience for yourself ;-) Happy Yelping! :)))

Excellent service!!! I recently relocated from NC to Md. i needed a mani/pedi bad, so I read…read moreYELPS reviews and thought I'd give this one a try, so glad I did! This will definitely be my salon while living in Md. Kim did my nails; she was patient, thorough, & gentle. I also had my eyebrows waxed, but cannot recall the name of the young lady who did that. I felt so welcomed from the moment I walked in until the moment I left!! They had low music playing and dimmed the lights. I loved the vibe!!!

They were nice and all. But I paid $81.50 for a chrome mess. I had to tell her my nail was crooked…read moreor else she would have not fixed it. You can tell designs is not this nail techs specialty. I told her she could freestyle but she ask for a design to copy. I should've kept it simply. At least I thought I did. She had no suggestions for anything. Also. Keep in mind that they use polymer gel as hard gel and tried to tell me it's the same thing......Ugh. I've gotta chrome at other places and this was not it. I just wanted to pay and get out of there. Being new to Maryland, this was not the experience i hoped for. I will not be back. The Vibe was just not it here.

I called and asked for prices then when I come tell me nobody is available appointments only. You…read morewould think she would mention that when I called.

My very 1st and last time there! The girl at the front desk was very rude, dismissive and without…read morerestraint made it clear that I was not welcomed there! She's from a 3rd world country, in My country, she's the foreigner but was obviously racist towards me! Go figure! The service was awful although I tipped generously because the older man was actually friendly even though he had no skills! NEVER AGAIN. Black people, don't waste your coins there!!!

Nia is a true treasure. She makes you feel so appreciated. I look forward to getting my medi/ pedi…read moreservice. It be a full rejuvenating experience. Every detail was thoughtful and the level of service is impressive . I truly appreciate the service . Thank you for creating such a soothing and elegant space. #happyclientover15years

Sassy Nails by Nia is highly recommended for a relaxing atmosphere, praised for cleanliness, she's…read morea top notch professional technician with high-quality services and meticulous pedicures. IT'S DEFINITELY AN EXPERIENCE!!!!!

I gave this location 3 stars (really a 2.5 but I'm rounding up). I so wanted to like this place,…read moreit's in a convenient shopping mall for anyone who is in the Upper Marlboro, MD area. The building itself is nice but the customer service is lacking. This was my first time here and I generally like to introduce myself to the person Im receiving services. I worked with Michelle. She wasn't overly friendly but we did have a little small talk in the beginning. I received a gel manicure and regular pedicure. The service itself was just ... ok. Seemed very rushed and if I spend on the upper part of $80+ for my nails I would like my hands to look really nice.

First time coming in, won't be back. Serious lack in professionalism. I was waiting for over 15…read moreminutes with no communication or wait time provided.

Nails look great and always get design I request! The nails last at least four weeks. Quiet with…read morejazz music relaxing!

I halfway didn't want to write a review just to keep this green hidden lol be sure to make an…read moreappointment first. This place brings an intimate experience to getting your nails done and I absolutely loved it. The massage chairs aloneeeee are top tier. Finally found a technician that CARES about your nails and skin versus just wanting your money and rushing you away. He gave tips on the health of my nails and took his time making sure I was relaxed. 10/10! He is building his business from scratch and doing the work his self. I'm excited to be a part of this journey!

I visited Nova Nails for the first time on Wednesday as a walk-in. My neighbor recommended a…read moretechnician to me but I didn't get the name right. Anyway, I was told up front that I could come back the next day if I wanted designs. I couldn't because it f my schedule so I went with the lady available. I was told she doesn't do designs but I needed them done. True to word it was basic but still good service. Fast forward to Sunday,, one of my nails cracked in the worst place ever. I went back. Greeted the moment I walked through the door. I explained what happened and I honestly couldn't remember the lady that did my nails. I was told to have a seat. I don't know the name of the lady that assisted me today but she's and Eagles fan She asked what shape did I want as my nails were more almond shaped than stiletto.. Not only did she repair the broken nail but she reshaped and relished all of my nails. In the end she didn't charge me a dime. Of course I walk around with no cash. I left ran an errand and came back with a tip. The first thing she said when I walked back through the door is you don't have to do that. I said to her neither did you. You took time and effort and that is worth it. Thank you

Good pics on Yelp, poor communication and treatment/ hospitality…read more. I called to schedule an appointment to ensure they had time for me and they answered yes. I walked in, was rushed to pick a color instead of greeted. Said I could grab some water, which was nice. The mumbling in Viet started as soon as I sat down, could really make you feel out of place. (Just because someone doesn't know the language doesn't mean they don't hear the tone and can pick up on context.) Cut me twice, apologized, and a couple other hiccups that I won't bother to mention. She lightened up throughout time, but I may have to give it a second thought before going again.. I still tipped well because the actual nails came out good. (My total ~$96.00)Not to my like, as she was not easy to tell what I wanted done. Lady came in right to the end of my service with an appointment, and needed to get acetone removed from her hands that lady doing my nails had wrapped in foil and said, "excuse me- can you--" (I'm sure her hands were either hurting or were uncomfortable), and lady doing my nails interrupted her loudly in front of the whole salon, to say she's almost done with me. I felt terrible for her since she had an appointment on top of that. The fact that there's a lot of competitors for you (Nova nails) should push you to improve in timing and care with how you talk to clients and be careful about what you say you can and can not do for a service. I'm still looking for a place that is both well at communicating with clients, and has the skill set for an awesome set. Please remember to treat people kindly. How you make someone feel is really important.

Mark does great nails. Very good with designs. He isn't too rough with the drill and he's chill…read more Doesn't need direction at all. His shaping is chef's kiss.

Mark has been doing my nails for years and he never misses! His work is always consistent, clean,…read moreand exactly what I ask for every time. He pays attention to detail and makes sure my nails look perfect before I leave. If you're looking for someone reliable who takes pride in their work, Mark is definitely the one to go to. Highly recommend!

Amazing service, absolutely private, and professional. Able to give me the type of nails that I…read morewanted from a photo in fact, it was better than the photo and the conversation was nice. It's a safe building a safe mall and I just like the individual care for my nails and my feet. You will not be disappointed if you book at this nail studio.

I've been looking for a nail tech and a google search bought me here. Intimate studio. Makiyah was…read morefriendly and professional. The area was clean. She was meticulous with my nails. I'm a fan of natural nails with gel polish and she delivered.