Dave was very helpful! I will continue to come here for wheelchair/walker needs for my husband!…read more Thank you so much for your help today.

Great staff...very professional, helpful and friendly. They even loaned us a…read morew/c for 4th of July while waiting for a wheel to fix ours!

The company is well known for their poor customer services. I had a problem with my chair, actually…read moremultiple problems all of which took a very long time to resolve, the latest and most serious problem was when my chair had a part replaced by a service technician somehow a screw was not installed properly an came out causing me to be dumped out of it and I landed on an asphalt service causing several injuries. It took them several days just to get back to me, meanwhile I had to reattach the screw so I could have some way to get around. It took several calls to get a loaner chair that was awful. I have tried everything to work with this company to no avail. I'm in this chair for a reason and now I'm scared to even get in another chair. Now what do I do? I either don't move or run the risk of being hurt again or even worse.

IT has taken 8 months to get my chair fixed. That is absolutely ridiculous. To have to wait this…read morelong. My chair got messed up in 2024 and I am talking Bad and it took them 3 months to get it all back together and running. I was fine with that. But this time the chair broke on the 3rd of June 2025 I called them and they had a online Diagnostic person (3rd party company) they screwed up on their part said it was 1 thing and it turned out to be something else. I just picked up the chair today .I honestly don't know what has happened but they are Dieing Fast. I Realize that the company who makes the chair is hard to deal with. But 8 months is totally un called for. Something needs to be done. If this is how they treat their customers they won't be in business much longer.

Buyer Beware of who you get to install your elevator. My elderly parents purchased a Stiltz…read moreElevator from 101 Mobility - Knoxville, TN around February or March of this year. My father in law age 90 and mother 83. Mother passed away about 4 months ago. Since her passing, I am yet to have seen the elevator work one time. I called last Friday, I was told I would receive a call back, never did. I called back Wednesday of this week, and can not get the elevator to be looked at until Next Friday. Very sad, we have told my father in law that he will have to stay on the main level until it is fixed next Friday. I have been told because my mother in law passed, this time and this time only there will not be a service call charge when the elevator was supposedly repaired a few weeks ago, that never worked the one time i tried to use it. It is very sad that an elderly couple, now just an elderly man will be charged for an elevator repair that never worked in the first place this time. I would find a company that not only takes pride in the equipment they sell but also takes pride in the service they provide and stand behind it. .

The first crew that showed up to install a ramp were unprofessional, ramp looked very unsafe, was…read morein the wrong place compared to where we were told it would be. Removed landscape edging when they wouldn't have needed to do if they had installed where it was supposed to go. Asked them to leave and send another crew. The second crew moved it, put it where it was supposed to be and its sturdy and safe now. 1st crew did some cutting so one piece is cut and sharp. Created more work for us because now we have to completely redo the edging and place rock back where it was.

Phoenix Conversions can add step rails, top carriers, fifth wheel hitches, pick-up bed covers and…read moremuch more. They have installed hitches on previous vehicles and are currently working with me on a Suburban that I am disappointed in finding is built like a mini-van and not an SUV. There are no fog lights, no front tow hooks, and no attachment points underneath. Terribly disappointed with the direction Chevy has taken the Suburban. Phoenix Conversion, on the other hand, continue to have quality gear and experts at answering your questions. They also have light bars for tow trucks, lifts, heavy duty suspension kits, and more. Give yourself something for Christmas. Follow me on Yelp to find the places you need to shop, see, and eat, in Knoxville and East Tennessee.

I've had three very good experiences with Phoenix Conversions. About five years ago, I had a Lomax…read moreTonneau Cover installed on my Honda Ridgeline. It looked great and I received several compliments. I recently traded for a new truck. I had them do a truck bed spray liner. It looked amazing. Finally, I had them install a Lomax tonneau cover. Again, they did a great job. I highly recommend Phoenix Conversions!

Fantastic dealer! They thoroughly explored all options for power lift chairs and guided us through…read morethe process of selection. They maintain an excellent selection of chairs assembled, powered and ready for customers to try. They delivered and set up the chair and trained the primary user in operation of the standard controls as well as the Nirvana controls. The experience was very good and we highly recommend Cole's Medical Services to anyone needing durable medical equipment and especially a power lift chair. Thank you, Cole's Medical Services

Amazing service and such great people. Needed a wheel chair for the weekend for my mother to…read moreattend East Tenn Graduation ceremony. They were responsive for my needs and went above and beyond and even picked it up on Monday at our hotel because we were leaving Sunday and they were closed. Thank you so much for your incredible service highly recommend them to anyone!!

aug. 27, 2024. last week "jay" (owner of the co.) delivered to me my new lite rider power…read morechair..in just one day. so far i've been using it everyday and it works great and i'm sooo happy with it. jeff and megan in morristown office were "great". they gave me a "great sale price" and i'm so pleased with the price!! i would highly recommend this co. they are very kind and helpful.

From the owner: Our mission at Next Level DME is to give those with short-term or long-term conditions the…read moreindependence and quality of life they deserve. Our mobility services in Morristown, TN, provide high-quality products such as mobility scooters, wheelchairs, lift chairs, stair lifts, hospital beds, and much more. Our professional staff is ready to assist you in finding the best solution for your needs. We'll handle the installation process, too, with our certified installation technicians! Contact us today so we can help you find the resources to live your best life.

If you need competent, punctual, honest assistance with new chair lifts or repairs of an existing…read moreone, than Mobility Matters is for you. They repaired my elderly aunts chair lift and were prompt, courteous and honest. Couldn't be more please. Additionally I used their equipment when I had knee replacement and was very pleased. Wonderful company.

They were very helpful in garnering resources for an agong adult. Highly recommend. Lovely caring…read morebusiness.

Superior helped us with a smart lifter for scooters. Couldn't ask for better service …read more WILL,Heather & Bryan helped all the way beyond expectations, Thank you Superior ! ​

I purchased my new Honda Odyssey in 2010 from Superior Van and Mobility. After the purchase they…read morestarted converting it and putting all the highly technical driving systems into it for someone my level of injury to be able to drive again. The experience has changed my life after not being able to drive for over 22 years after my injury. Superior and their staff have shown incredible customer service and have stood by their products. I would highly recommend to anyone with accessible vehicle needs to contact them to see how they can help. Anyone with a disability knows how important service type of providers can be to your everyday life and Superior has truly been a big part in making things better for me.

Everything went great, sales were straightforward and the stairlift was installed worked perfect no…read moreglitches quote was accurate! And fair

I contacted Southern Stairlifts about installing a lift in our home and it was a fantastic…read moreexperience throughout the entire process. The kind gentleman who worked with us, Richard (he goes by Dick), made the entire procedure painless. I received a call back to the message I'd left enquiring about a stairlift and he came out the very next day, answered all of my questions and gave me the estimate. I'd already researched pricing and the estimate was within what I expected so we wrote up the contract and he went ahead and ordered the lift and its parts. This was all during the week that held New Year's Eve and Day so I expected installation to possibly be delayed because of this, but he called me a day EARLIER than I'd expected to tell me everything was ready to go! On the day of the lift's setup, Dick and his installation partner, Dan, arrived right on time. It literally took less than 90 minutes for the stairlift to be installed and working. The stairlift is easy to operate, moves without any jerking or hesitation once it's engaged, and is allowing my mother to remain in the home she loves now that she has mobility issues. The communication from Dick and Southern Stairlifts is excellent. He had the answers to all of my questions both pre-and post-installation and I am happy to recommend them to anyone.