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    Next Level DME

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    2 years ago

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    Ask the Community - Next Level DME

    Helping Wheels Mobility & Conversion - Vehicle Lifts

    Helping Wheels Mobility & Conversion

    (2 reviews)

    Hey got a guardian angel at Helping Wheels this year his name was Steve. I was stranded on the…read morehighways of interstate 85 in Spartanburg ,NC. My new installation of Harmar lift was sparking fire and my scooter tipping over while I was trying to find somewhere to pull over to seek safety. Upon off the road parking and attempting to get the scooter maneuvered back onto the lift and finding out that the lift wouldn't go up any further than 2 inches from the ground While leaning back toward the road. Good people this tragedy was unfolding at 1 AM in the morning. I immediately realized I was not going to make it any further down the highways of interstate 85. I called the company that did my lift installation only to have them remind me what time it was and then they hung-up in my face. I was stranded on the side of the road trying to call out to any Harmar installer in my cell phone range for help. People drove by so close to my vehicle that it would shake rapidly with vibrations. No one stopped and no one answered at many of the Harmar agencies dialed. Those who did answer where too far away to help and most said call my Harmar installer. Well, I tried that first and some good that did me. But one retailer answered and spoke with me to help me stay calm and feel safe throughout my entire ordeal; Steve at "Helping Wheels, Inc . I was so upset and physically shaken from being barely off the busy highway interstate 85 with a scooter and lift hanging to the ground. Steve spoke so nice to and really made me feel safer just being on the line with him. If ever I'm in his city of Asheville I will make it my business to meet him in person. What he did meant so much to me. It spoke volumes about his character and showed me that his business will grow beyond his wildest dreams. Even after finally communicating with the company that did my installation and having waited until 10am ... yes, that's right from 1am until 10am I was sitting in my car with the broken lift and a golden champion scooter hanging to the ground. I was waiting for a welder to show up to roadside repair my lift. Only he couldn't do it cause no shop with a lift would allow him to weld near a vehicle's full fuel tank. Steve from Helping Wheels was still checking up on me until I finally got repaired around 5pm and made it home safely by 2am the next day. If you guys on wheels need repairs done or just need wheels don't hesitate find Steve and let him be your guardian angel from start to finish. He was such a God sent blessing on the other end of my call for help that I will always be forever grateful. Thanks again Steve.

    We just had a stairclimber installed by Helping Wheels Mobility & Conversion and could not be any…read morehappier with the excellent & professional service that we received from them. Everything from the first home visit to the end installation was very timely and a great & happy experience.

    Next Level DME - mobilityequipment - Updated May 2026

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