100%positive experience,reasonable pricing,easy in and out. Great customer service and they showed…read moreus how to break it down to fit in our car

We just went here and can't say enough good things about them!! We went there with a scooter…read morebattery that was not working and they got us fixed with a new charger and also found that a fuse had blown in the battery! They were all super friendly and if we are in the area again and having issues we will be going to them first! If you need rental scooters also they are super reasonably priced for day(s)!

To wrap up our holidays we spent the last few days in Gatlinburg, TN. My 87 year old mother and I…read morewere able to join some family members and her 10 great grand children for one last bit of holiday celebration. Gatlinburg Mobility Scooter Rentals made the tine so much easier for my mom. One call and I was able to make the reservation and pay for the rental ( which was beyond fair and included delivery and pick up to and from the Embassy Suites). They were punctual even though we were late. Delivered a very nice and well maintained scooter, were very friendly and the device operated perfectly. Thank you to the gentleman that we worked with. My mom was able to keep up with all the fun including the 10 great grand children who are all under the age on 9. if you are in need of this type of service I can't imagine you would look any further than Gatlinburg Mobility. Sincerely Anthony and the Haley Famiky

Friendly and answered text early and quickly. We actually didn't rent from them but will next…read moretime:-)

Looked at physical address does not exist. Phone number constant busy signal for days! Bad business!read more

Needed a knee scooter for post surgery. $100 per month for a poor quality scooter I found online…read morefor less than $150 to buy! Was not given a rental agreement. I bought a used one and will be returning the rental. I have had good experiences with buying shoe inserts here However, frustrated that the scooter they rented didn't even have tie rod steering or pneumatic tires: the wheels on this one get stopped suddenly on breaks of pavement and I cane close to face planting! I was thinking for the rental cost, it would be a high end scooter. Save your money and shop online for All terrain wheels and tie rod steering !

Felix and Teresa are wonderful and offer great customer service. Susan, not so much. She is rude…read more She actually told a customer on the phone to not wait until closing time to come pick up equipment! They are open until 6pm. This customer calls the order in ahead of time. On occasion, the order was not filled when he stopped for supplies.I hope she realizes people also have work schedules and they are not the only DME in town. Customers have choices. If the do not want people coming close to closing time maybe post a sign!!!

We were incredibly pleased with our experience. Quick responses to all of our questions and so…read moreaccommodating. They were sold out of our first choice but quickly made sure we were taken care of for the week. Rates were reasonable and made it very convenient for traveling. Drop off and pick up at our door!! We will definitely be using this service again!

never brought the scooter! they inform customers that their "partner" is delivering the rental…read morewhen the truth is that these partners have long cut ties with them due to these types of shenanigans!! they never answer the phone either, even on business days, and the only time they reached out to me was to get another credit card number for payment (even tho the original worked fine for all my other reservations) and then got off the phone and i never heard from them again!! i currently have my bank disputing the charges which i discovered were twice as high as any other legitimate scooter rental agency in the charlotte area. they abandoned me, a disabled mom alone on a trip 2,500 miles from home even after i had been assured of the scooter coming to my hotel room for 2 weeks ahead of time. if you want a real rental agency in the charlotte, nc area, go to "mobility & more" in matthews, nc. they saved my vacation and were so very helpful & accommodating!! i felt like i was visiting family!! https://www.mobility-more.com/contactus & apparently they also have an indian land, south carolina location too!! call this number for either location: +1 (704) 821-7777.

John was amazing with all the communication through text or phone calls. Drop off and picked up…read moreright at our hotel. We rented the 3 wheel scooters we were the first ones to rent them. They were amazing. Definitely will be getting with John when we go back. Best way to get around town for a big event. John keep up the great work u are doing.

From the owner: We are locally owned and operated business Customer Satisfaction is number one. Pick up and…read more Delivery to your front door. All New Street Legal carts and also now carrying 3 Wheel Adventure carts for your needs Serving the surrounding areas. Daily Weekly Rentals Call now for Details 865-603-3997

Fast service all ways ready to help on time friendly staff meat you at the door owner always make…read moreyou feel at home and his brother is out standing will to work with you and help you solve problems ladys are very nice and helpful

Fantastic dealer! They thoroughly explored all options for power lift chairs and guided us through…read morethe process of selection. They maintain an excellent selection of chairs assembled, powered and ready for customers to try. They delivered and set up the chair and trained the primary user in operation of the standard controls as well as the Nirvana controls. The experience was very good and we highly recommend Cole's Medical Services to anyone needing durable medical equipment and especially a power lift chair. Thank you, Cole's Medical Services