My partner has a CPAP machine an always seems to have some kind of issue with it…read more I looked up the CPAP store and told him it was probably a good idea to check it out. Boy was I right. Isaac who was working today was so knowledgeable and patient...took his time explaining things...we never felt rushed. We left feeling it was definitely worth the trip...which BTW is only about 15 minutes from our home. It's nice to know that there is a place he can go to should he have any issues and speak to a real person. Thank you, Isaac!

Excellent site with fantastic customer service! I really appreciated the helpful service and the…read moregreat advice and help that he gave me for a new mask that I needed to buy while tracking. They had a super selection of products and I preferred their service and fit process/machine set up to the provider that I use at home. As often as I come to Dallas - I may start using him in the future to take care of my machine and mask needs! Thanks CPAP Store for great prices/value and service !!!!

Perfect from start to finish. Needed to rent a hospital bed for what I thought would be 6 weeks,…read moreturned out to be 4 weeks and they refunded me for the last two weeks. Told me my delivery date and that Gabriel would call when 30 mins out. He arrived on time, set the bed up, made sure it worked, when I was done he picked it up on time and thanked me for my business. Hopefully I won't need this service again but if I do, I know who to call.

I have had semi-electric hospital beds in my home for decades. (Medicare doesn't provide fully…read moreelectric hospital beds.) The current bed's control began to fail, leaving the occupant in the same position for many hours. Medicare could not tell us if the bed was five years old or not; a DME (durable medical equipment) provider of Medicare beds would have to do that. We were in need of a specific feature on a bed made by Drive Medical. Years ago, such beds had a mechanical way to manually change the position of a home care hospital bed in case the power goes out. But no more! Most beds now have a 9-volt battery installed inside the motor housing or some equally inaccessible location, particularly for the occupant of the bed, and particularly if the room is dark because the power is out! What are these manufacturers thinking!? While the Drive battery is now in the bed's hand control, be aware that its sole purpose is to provide enough power just to let the bed down to the flat position! At least the occupant (if a spare battery is within reach) or care partner can change the battery easily. We change the battery every 6 months, with the time change, when we also change the smoke alarm batteries. We also keep a few spare 9-volts in the refrigerator; if there is a small refrigerator in the occupant's bedroom for medications, ice, food, or drinks, that's an ideal place for batteries. We have never experimented with them to see if the knees can be raised/lowered or the head raised once it is down with the power out. A to Z Medical Equipment and Supplies was, thankfully, the first and only company I called. They confirmed that they carried Drive Medical beds with the backup battery in the hand control. Getting replacement equipment from Medicare has become a process. Our home care physician had to visit in person to confirm that the bed was indeed faulty. A to Z Medical was able to determine when the bed had been delivered--4 years and 11 months ago! I panicked, but only for a moment. Given the circumstances, A to Z would deliver a new bed the next day and bill Medicare later. In fact, the bed and the doctor arrived at the same time. There was one problem which I might have foreseen and now you might, too, if you need a replacement bed. The single driver was shown the location of the broken bed and asked me if I had someone who could disassemble the bed: he was expecting a space where he could place the new bed, not this. I called one of our attendants, who was in the middle of getting new glasses. He dropped everything and came over. The driver, meanwhile, left, saying he would return. When he did, the attendant had easily removed the head and foot but was struggling to get the platform folded in thirds. He asked the driver if he knew how to fold it and he stepped right in. Then I realized the ridiculousness of his "not my job" mentality. The old Drive bed and the new one were identical so he could have pivoted and had the old bed disassembled in less than 5 minutes[ it is easier than getting the pieces assembled by yourself. My employee could have saved his time off and gasoline, and continued getting his glasses uninterrupted. I did call A to Z's Sales team and thanked them for their compassionate creativity before I suggested that they better coordinate the situation and the driver's instructions. You might ask them to verify the same if you are receiving any large equipment that might be difficult to get through hallways or doorways, or as in this case, it is replacing an existing piece of equipment that will need to be disassembled and removed. Which reminds me that this driver was not willing able to do anything with the old bed. Since it was inoperable, and we had someone who could take it out to the curb, we had our solution but you might want to ask your DME about their disassembly and disposal policies. Some other options include alerting a junk collector (We use Nextdoor.) donating reparable items to Goodwill stores that hire workers who clean and repair items for sale; not all do, or donating useable items to an appropriate local charity.

Used for years. Really good Cpap supplies. Always helped me including shipping to me when out of…read moretown.

Bad first time experience to a c-pap business. Walked in on appt. and was handed an invoice before…read moreI ever saw anyone or looked at any equipment. Owner got frustrated with my questions and told me to leave. Then they had the nerve to bill my insurance for c-pap equipment! I called my insurance and told them I didn't order anything. I called Hope Home Medical and told them to submit a credit billing. 6 months later, nothing done. I do not recommend this company!

The girl that helped me (can't recall her name) she was very knowledgeable. I asked for a product…read moreand she immediately took me to it without even trying to upsell me. Then we had a little chat about coffee and it was very refreshing. I hope I don't need anything (medical related) but if I do I will go back there and if someone ask me I will point them there.

Ordered and still haven't gotten it yet I ordered it on 9/26/25 and I still haven't received it yet…read moreyes I'm pissed

I was so impressed with delivery and pick up speed and customer service throughout the whole rental…read moreprocess. Even when I had a minor issue they fixed it immediately even though it meant a long drive to replace a part. Thank you for making a difficult time in my life so much easier!

From the owner: Same-day hospital bed delivery, oxygen concentrator delivery, wheelchair and scooter delivery,…read morepatient lift installation, and hotel medical equipment setup across North Texas. We specialize in urgent home recovery setups installed before the patient arrives home. Hospital beds, oxygen, pressure relief mattresses, mobility equipment, and lift systems delivered and professionally installed in hours — not days. Available 24/7 throughout Dallas-Fort Worth for emergency discharges, hotel recovery stays, post-surgical care, and same-day medical equipment needs.

I was able to rent a transport wheelchair for my 91-year-old Mother who visited for a few days. I…read morewas greeted warmly by a helpful salesperson, but I was disappointed, however, because when I had called ahead I was told I didn't need to reserve any equipment because they had plenty of everything. However, when I arrived the following week, they were all out of rollaters. My mom's visit would have been more enjoyable had she been able to walk with the assistance of a rollater while she was here.

Mobility City provides assisted living devices and mobility equipment and service. The staff is…read moreprofessional, joyfully friendly, and expert at fixing equipment. But what caught my attention is a most comfortable lift recliner. As the name suggests, it gives you a lift when you're getting up as Holly, an owner of this franchise, might say. It's equipped with push button controls positioning your body for pure relaxation. Consider it when you're watching a Cowboy game, shouting at the TV after a receiver bungled a pass. You might want to jump out of your seat for that -- without needing assistance. In any event, you don't need to suffer from a mobility problem to enjoy the relaxation. If you check out the Mobility City showroom, walk a minute to Rita's Italian Ice & Frozen Custards, which offers the tastiest ice I've enjoyed in years.

Dougherty's has moved to Preston Valley shopping center. I'm driving out of my way to this…read morepharmacy. Their section of skincare is the best in town. First recommended by my doctor when I moved to Dallas over 10 years ago. Great service. Competitive prices. CHEERS!

A patron for over 60 years. Experiences are quickly becoming very poor. Out of stock, apathy in…read moresome assistants, Note the clientele is a lot of older people. All parking is taken up by the employees.

I have always experienced great customer service here. They are very polite and always helpful…read more They carry the hard to find items that I need.

I used to love People First but they have deteriorated badly. We've gone in to pick up…read moreprescriptions and end up with ones we'd cancelled refills on and failed to receive the one that we'd just called to verify it was ready. Tonight I went to pickup a filled script and sat behind another car for 25 minutes (you can't walk in) only to have them close the blinds 3-4 min early as soon as the other car pulled away. Ignored the buzzer, front gate was closed. Time to look for another independent pharmacy.