In May 2022 the owner and I agreed to terms, and contracted his shop to complete my engine swap,…read moreturn key running. 3-4 month turnaround for $3500 half due upfront. Most parts required were already purchased and/or with the vehicle inc. a new wiring harness. In June was told work was going to begin. I visited the shop in July, NOTHING had been done except cover my car with plastic. I expressed concern with the lack of progress and contact. I was assured that it would get done and better communication would occur. Two more months (Aug & Sep), more parts were requested and delivered and more excuses for lack of progress. Early October was told engine and trans would be mated the next day. Two weeks later I again called the owner and expressed my displeasure with his lack of progress up to this point. November- more excuses of waiting on tools (plasma cutter) to finish. December- was texted that the cutter arrived, pics from him sent showing them using a cutting wheel, no plasma cutter. More delays with HVAC system work never performed. Middle of February 2023- Was told project almost complete with startup by the end of the week. No contact for a month. March- Asked about startup, no startup, more excuses about a wiring issue when given a brand new wiring harness at the beginning. April- reported wiring issues resolved, startup that week. May- My wife went to shop and took pictures of my car as they are only open on weekdays. NONE of the work reported complete was done except the wiring harness being plugged in, only the engine mounted in the car, and subframe spacers installed. And mind you that I was dealing with my mothers terminal cancer and eventual death right after mid October which he promised the car would be done before. June- I arrived unannounced to pick up my property and terminate contract. The owner reneged on his own prior commitment of a full refund he made to my wife prior, and after some arguing, I agreed to 51% of my deposit back. This didnt include, the promise to replace my engine stand he lost the adapter plate to, the stale check he wrote me, the 2nd check I got his bank wouldnt cash, the call to local police, multiple trips to and from his bank , nor the fact he had to show up personally for his bank to cash the check. Fast forward to today. I am just getting back to the project car, after sitting in storage. I find that the brackets from my radiator/intercooler kit were missing, an $1100 new wiring harness was cut/damaged in multiple spots and missing a critical connector, my engine stand STILL NOT replaced. I dont know if, or what else I will find wrong due to this owner's incompetence and duplicity. I'm pretty sure the owner will jump on here and say I'm lying, however I have ALL the texts and pictures to PROVE all of the OWNER'S lies and shady tactics. STAY AWAY FROM THIS BUSINESS unless you want shoddy work or no work done at all and be lied to your face. You have been WARNED!

They installed my Intoxalock Baaid device on my car maybe 6 mos ago. They butchered my car, my…read moresteering column is coming apart, I have wires and stuff hanging from my hood and gas tank release. I just tried to get my emissions done and they can't get to whatever it is they have to hook up to because of this. I've had 2 false lockouts because of their inferior work. My 11 year old probably couldve done a better job. Intoxalock customer service is a joke, all they can do is send me a form that they will MAYBE be able to reimburse, not pay for their preferred shop that can't even put it together right. How does an auto place not know anything about cars??? Oh and it takes Intoxalock 24-48 business hours to send an email, which would be a standard form. Seriously??? I can't afford to pay to get this fixed up front. They also expect me to bring it back to the place that has no idea what they're doing to begin with. Now I can't get my emissions done, which means my plates will be bad which means I can still get in trouble driving when the purpose of this horrible device is to keep me out of trouble. I need this fixed like yesterday. Horrible company, and horrible shop. I only used them because they were the closest available at the time to get it done so I didn't lose my driving privileges. I am beyond angry. I always try to be calm and civil with people, but nobody is making this easy. This is not something I should have to pay to fix. I took the best pictures I could but it's even worse than it looks.

A trustworthy mechanic, hands down. We have been bringing our vehicles here for years, they are…read morefriendly, honest and affordable. So grateful for them! Thank you!

My Uncle Al Dekker, Brian Dekker and my late father John J Dekker has been going to Jeff since he…read moreopened his business. Mike is the best!!! He has taken care of my cars since I was young and I would never go to another mechanic. They are honest and treat each of their customers as though they are family.

this is the place to go for honest and superb repairs and service. I couldn't believe how fast…read morethey replaced my starter. and omg how nice they are. Thank you guys!!!

They have figured out how diagnosis problems with my car that other places had no idea. Their work…read moreis the highest level. I am not going anywhere else. Excellent work and people working there.

Deihl Auto repair is awesome! They have a friendly, reliable staff who does their best to help…read moretheir customers even if you don't have an appointment. My son recently has an issue with his truck and I can't thank Curt enough for turning this repair around as quick as possible! I was supposed to bring it back to them since they were swamped and we did not have an appointment. But, when Curt called to to say, I could pick it up, he said it was completed. What?Seriously? I don't need to bring it back ? Curt said no, we were able to complete it!!!! Wow!!! I was so happy that we both had our vehicles back for the weekend and didn't have to figure out rides! Their whole team is knowledgeable at all of their stores and can't forget to mention Grace! she is awesome at coordinating between shops to insure the best service possible! Thank you once again Deihl!!!!

Amazing shop with old-fashioned Customer Service…read more Reliable, repairs at fair prices They professionally repair my Tesla model 3 performance when needed (now out of warranty at over 200K miles), avoiding my need to use the arrogant Tesla dealer service people

Very disappointing experience with my Tesla Model Y. I specifically brought the vehicle in for a…read morecontrol arm noise coming from the driver side and clearly explained that upon arrival. The shop diagnosed and recommended replacement of both the driver and passenger lower control arms. I ultimately approved repair of only the side making noise for approximately $697 (versus the $1,394 they recommended for both sides). What bothered me most was that after the repair was completed, the technician test drove the vehicle, yet nobody informed me before making payment that the exact same noise was still present. I personally discovered it myself within less than 10 feet of driving out of the shop and immediately returned. The lack of communication regarding the unresolved issue felt very misleading and frustrating. Instead of taking ownership of the failed diagnosis or communication issue, the owner Elvis became defensive and stated the reason the noise remained was because I was "too cheap" to do all the work (both side, $1,397). He also suggested I should have replaced the upper control arm as well, despite the fact that they never diagnosed or recommended prior to the repair. I ultimately took the vehicle to the Tesla dealership, where the upper control arm issue was addressed at a significantly lower cost. While the lower control arms may have shown signs of wear, replacing worn parts that are not actually causing the customer's complaint makes little sense from a diagnostic standpoint. Based on my experience, the process felt more like guesswork than properly isolating the actual issue. Customer service was ultimately arrogant and unprofessional. Based on my experience, I would be very cautious bringing a Tesla here.

If I could give more than 5 stars, I would. KCC Auto and Elvis are the gold standard of what an…read moreauto shop should be--honest, knowledgeable, detail-oriented, and deeply experienced, especially with luxury brands like Porsche. After being let down time and time again by the dealership, I finally found a team I can trust. Elvis didn't just save me a huge amount of money--he saved me the typical headaches that come with Porsche service. I even stayed nearby for three days while they worked on my $100K vehicle because I knew it was in the right hands. This shop is a rare find. If you care about quality, professionalism, and people who truly know what they're doing, KCC Auto is it.

I have been taking my vehicles to Haraldsen's for years, but I will never be back again. For years…read morenow it's always bothered me that they charge to diagnose a problem and give a quote. Jeff always says, "well we've got an hour into it already so... it's $120 in labor at this point." I kept going though because it was so convenient that I could drop my car off and walk home. Today was the final straw. My wife's SUV, which has 195K miles on it had an axle break at the ball joint and caliper arm. I could see that immediately when I looked at it for 10 seconds. I had it towed to Haraldsen's and gave Jeff a heads up that it was coming. I told him that I'm assuming it's an expensive fix and not worth it on this vehicle... we will probably shop for a new one. I made it clear I don't want to put any money into this car anymore. I asked him if while it's there if he can take a quick peek just to confirm that it will be more than just a few hundred bucks. He informed me it would be around $700 minimum but could be more if they put it up on the lift and really dive into it. I said, "Nope. Don't even bother." To which he said, "ok then!" The next day he tells my wife that he has to charge us 1/2 an hour labor to take a look. $60 for what I diagnosed in 10 seconds! Thanks a lot for helping out what used to be a loyal customer. I called and explained to Jeff my displeasure with this charge to which he said was justified because they had to jack the car up with a hand jack and move it in their lot so the plow could get through with snow on the way. I told Jeff to send me a bill for the $60 and I will pay it and then that will be the last time we ever do business again. We won't be coming back.

Been going here for years with several cars. Top notch…read moreservice at fair prices. Compared once with dealer for a complicated parts replacement and they were half the price. Strong suit is Japanese and American cars.

Great service. Mr. David was my advisor and he was very patient, kind, honest and helpful. From…read morestart to finish, everything went very smoothly. I will not hesitate to bring my car back for service at Sunrise Chevrolet. Mr. Mike Solare, my salesman was also very helpful in facilitating communication between the service department and me. Very friendly and knowledgeable people both in sales and service. Highly recommend.

Huge thanks to Javier and Luciano at Sunrise Chevrolet! Javier helped us with a 2017 Subaru Outback…read moreand made this one of the easiest, smoothest car-buying experiences we've had -- especially after dealing with several other dealerships. No pressure, no games, just straightforward and genuinely helpful. Luciano was incredibly kind and made the financing and tag/registration process simple and stress-free. Highly recommend asking for Javier and Luciano. We couldn't be happier with our experience!

I have gone here for years, usually the Westmont location…read more Took my car in for a basic oil change and inspection. Easy- changed the oil and showed me a filter that needed to be replaced. In and out in an hour- fair price and kind service. Will continue to frequent (hopefully will not need).

Deal with John directly. Good local shop that can get You up and running. Not cheap, but fair. Much…read morebetter experience than dealing with Chuck's.