The last 2 years have been the hardest of my entire life, and most days, I can't find a reason to get out of bed, let alone wake up. But it's because of empathetic people like Michael at this location that I'm still alive. Thank you, Michael. I won't forget your kindness. read more

Dealt with 2 different people for what ended up being 4 tires. Very helpful and polite service. Clean and comfy waiting room. Price was kinda rough but that's because the tire size not the place. They have better deals and service here than elsewhere. I originally went in for one tire and ended up going back for a second one two days later. The alignment was way off and they would not give me a tire rotation because the other two tires were too low on tread. I ended up getting two more tire tires and an alignment. read more

Had an appointment at 3:30. Very long and slow line. Still was waiting in line at 4 pm without an employee greeting me. They did look busy, but why couldn't someone ask if anyone had an appointment or why didn't they have 1 line for walk ins and 1 for appointments. I finally walked out and went to another tire store that took me immediately and did a great job. Sorry Discount Tire, but it's not worth my time to save a few bucks. read more

Useless workers it takes 5 minutes to throw on a spare that I would be happy to tip for but the useless service writer didn't wanna take time out of his day to help out with my destroyed tire he said an hour and a half wait! Any other car shop like Midas down the street is happy to take care of it immediately Update: website link for review also doesn't work useless company thanks for nothing! read more

Discount Tire - Link that you can copy and paste and see that it doesn't work - Tires Near Me - Lombard, Illinois

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They always shine after any kind of misunderstanding. They took the reins and contacted Goodyear and got 3 of my tires prorated and only cost me $300 for them. The hiccup was one of the 4 was new and it wasn't recommended to rotate. I had just purchased the warranty after I purchased a car. Wasn't aware of that, and it was upsetting. But they took care of it. They also included the coverage on the replacements. I've been relying on them for over three decades and have never strayed from them. Their workmanship and professionalism is outstanding. Free rotation and tire pressure check is available. Road hazards are also covered. read more

Initially had a nail in my tire causing a slow leak. Stopped at Was lied to and told they couldn't fix it bc of where the nail was and that I needed 4 new tires. My concern was only that one tire but you're trying to sell me on 4. I declined. I get it, you want to go home but if the shop doesn't close till 6 then do your job instead of making excuses to get customers to leave. Went to a tire shop on Mannheim who plugged my tire in less than 10 mins. That week I ordered my tires online and set an appointment for service on Saturday. Come in early for my appointment, check in and once realizing he couldn't sell me on tires bc I had already bought 4, immediately went to trying to sell me on a wheel alignment. Again I politely decline because why would I pay them $200 when there are places that do it for a fraction of the price. He proceeds to the question me as though I'm lying until I show him the receipt of me purchasing my wheel alignment through another company. Once he saw the $65 dollar price he left me be. Tires get changed within an hour and I'm on my way. I live up the street so I didn't have a need to exceed 55mph as I only get on the expressway when I'm going to work. And that's when the problems started. Steering wheel and entire car shaking like a fuckin earthquake. Immediately once I get off I take my car to discount as the mechanic who did my alignment stated they may have balance my tires incorrectly. The second go around, while explaining my situation to the tech, he calls me back into the shop and says he identified the problem. Yes the balancing was incorrect severely on 1 rim which was my front driver side. Then proceeds to show me that my rim was bent. Now let's go back to the beginning. I originally was only here bc I had a nail in my tire causing a slow leak. That's it. No wheel alignment, no new tires, no bent rim, nothing but a simple plug. Then magically my rim is bent and no one knows how. I could see if I had hit a pot hole or anything but I hadn't. But you know who has a machine that they use to take tires off of rims that could also bend rims if done incorrectly.....DISCOUNT TIRE. I hope this review serves its purpose for the next customer bc no you're not crazy and no problems don't magically just start happening. People will fuck up and not say anything. Take note of your vehicle and watch everything they do cause as they've shown they will fuck your car up and then give it back to you like everything is ok when it's not. read more

We discovered a screw in a tire and took it to the Discount Tire store in Lombard, IL. They quickly determined it hadn't punctured the tire, removed the screw and didn't charge us for their time. Thank you Discount Tires. read more

I've been here 2 different times. First time was for a some hazard in my tire, they fixed it quickly and didn't charge me. 2nd time was to get a new lug nut because I damaged one. And again they didn't charge me, also gave me a 2nd on just in case. I definitely will be back for new tires when the time comes read more

We came to this location due to its availability online appointment in a Tuesday night. I highly recommend to book an appointment vs walk in. It took about 10 minutes of wait time and about an hour to replace our wheel and tire rotation. Once we checked in, I got a text message of length of wait time and a text for status how long they are finishing up with my car. The place was busy and we came on a Tuesday evening. When we arrived we were given clear directions where to go and what to do. We had to replace our wheel for our Subaru as air was slowly leaking. We brought our own wheel to be installed. A guy named Mike helped us...no problem Mike said I'll take care of your car, sweet! Nice guy! Since we bought our tires from discount tires from another location we paid for labor to replace the wheel. Mike was the best, he took his time explaining what he's checking in terms of our air in our tires. He was helpful and knowledgeable that we plan to come back to get another wheel changed as we are on a budget to get our one car family fixed as hubby is a full time driver. The place was spacious about 12 chairs spreads out. They are located off the busy street as a stand alone building with plenty of parking. They have free wifi and free cold water bottles in their mini fridge while you wait. Overall, great customer experience and friendly staff. I will for sure come back to this location for our tires and wheels... read more

Always accommodating, convenient, and timely. Highly recommend this location. Marco is great!

Absolutely horrible! Don't trust them. Been going to them for 40 years and all they tell you now is that your tires are bad and you need new ones! They told me they couldn't fix the seal on my tires and I needed to spend $1000.00 for new ones when Belle Tire right down the street fixed them for FREE! Everyone needs to go to Belle tire where you get honesty and superior customer service and better prices!! I'm done with Discount tires- should be Ripoff Tires!! shop BELLE TIRES!!? read more

When I got home last night I saw a piece of metal in my wife's car tire, luckily it wasn't flat. I made an online appointment for the next morning (convenient because they were closed). I drove the car to Discount Tire before the appointed time. The staff were able to evaluate the tire, then took it off , pressurized it and looked for a leak. Happily there as none, but they rebuilt the valve and brought all the tires up to pressure. The bill was $0.00. I couldn't be happier Discount Tire's customer service. read more

Discount Tire - Great bill - Tires Near Me - Lombard, Illinois

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I was amazed at the service! Efficient, personable, and trustworthy. Made an appointment online, their texting service kept me up to date in progress of their work. Communication was straight forward. And free tire care!! Quite the surprise, excellent value, receipt said $0! I couldn't believe it. They will become my Go To tire shop and service location from now on. read more

I want to give 4.5 stars... this place is always courteous. Timely if you have an appointment and fair in cost. I love the free air service and free tire repair if you have history with them. The technicians are informative and provide education to you if you are unaware about your tires, wipers, or vehicle. I have been going here for over 5 years and I trust them with my vehicle. The waiting room area is large and clean usually with adequate seating unless there is a large family present. They offer water while you wait and there is a gas station in walking distance if you needed snacks. I got 2 tires replaced and readjusted in about 45-50 min. read more

Now an actual customer, instead of just popping over for air refill, I can confidently say that this place is top notch. I needed some new tires for my car and, naturally, found exactly what I needed on TireRack.com. However, I recall from the last time I stopped in, Discount Tire will price-match - except there was no need! Their price already matched TR's. Great! I stopped in, placed an order, and the tires were in the next day. That's fast! I made an appointment and, after arriving, I waiting about 20mins and the new tires were installed. Not only did they do great service but they are all friendly as can be. Whether it is stopping for an air refill or buying new tires, I am a satisfied customer with this location. If you need anything tire-related, look no further! read more

The staff there were knowledgeable and professional specifically Marco. He provided guidance and the process seamless.

Wow! What an efficient, customer friendly business. All the employees working to fix cars. Respectful. Very professional. What a terrific transaction! Sadly, I met them cuz I picked up a nail in my tire. I'm rolling on all fours now! Feeling gratitude from r Discount Tires read more

Discount Tire - Tires Near Me - Lombard, Illinois

I have been going to discount tire for 15 years. When I lived in Las Vegas, that was when I discovered them I've always gotten good deals on my tires and the people were friendly, but for the last couple times I've had some issues in December the day after Christmas I brought my car in because the tire pressure light was on. I was told that the gauge is broken and my tires were fine. The next day I was driving down the street and my tire blew out and all the local stores were closed because it was Sunday, I had to pay to tow it to discount tire where I needed to get two new tires. I was very unhappy since I could've prevented this the day before if somebody told me the truth and then after they left my car filthy, there was white salty dust all inside fingerprints everywhere I was shocked. read more

Discount Tire - How is this okay?! - Tires Near Me - Lombard, Illinois

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I bought my tires from here a few years ago so I come here for tire rotations and any other tire issues. I came a few months ago for a rotation and received great service. I had to return due to a slow leak in one of my tires. They follow Covid-19 protocols. I made my service appointment online. They have signs directing you to where you need to go. I pulled up, a service person met me at my car, pulled up my appointment and checked me in. They then had me park in a parking space until a bay was available. It wasn't long before someone came to my car and directed me to the bay where my car would be service. You drive it in yourself and keep your keys. You can wait in the lobby or outside. Since it was nice weather I waited outside. They checked the tire I was having with and discovered a nail in it. They patched and sealed the tire and I was good to go. I wasn't there a very long time. When my car was ready they came and got me, I got in my car and they directed me out of the bay and I was on my way. I liked that. Overall it was a good experience. Staff and customers were wearing masks and the service people were very efficient and professional. read more

Terrible service! I got there at 215 was told I needed a new valve so I told them ok please change, then of course salesman Jon tried selling me on new tires so told him no and just change the valve thanks. well waited 1hr45min for nothing at all. Jon just took my file and keys and gave it to a tech and told him to hold off on fixing valve, I saw many customers come in and go out some had appointments others where just walk ins, I've had tire valve replaced before at same location and took less then 25 minutes, I used to love discount tires but after dealing with the service Jon gave me idk if I will be returning. read more

My had a flat on I88 and need to get the tire repaired. I was near discount tires in Lombard. Long story short I decided to purchase 4 tires. I appreciated the deal and headed for my road trip. Unfortunately they forgot to put my donut back on my vehicle. I was of course not pleased. I spoke with Robert the manager and he provided immediate service recovery. He is super to deal with. Although I didn't appreciate having to return his pleasant demeanor made a difference. He even remembered our conversation and followed up. I'm writing because everyone makes mistakes it is how we recover that makes a good experience excellent! The store is busy! The check in process is automated which helps. They are a five in my book! How can they improve? Adding some outdoor seating and power plugs in the indoor waiting area. That being said their service time, bathrooms, waiting area and staff are excellent. I have a discount tires near my house...I may have to use the Lombard location for a rotation simply because of my positive experience. Kudos to Robert & staff!!! read more

Discount Tire - My chair and puppy wait for new tires - Tires Near Me - Lombard, Illinois

I recently had such an amazing experience with Discount Tire that it restored my faith in brick and mortar retail. I pulled in with a problem that they didn't create and the patience and service they provided me was over the top. Kevin, the store manager.... What can I say? Discount Tire is lucky to have this guy. If you need tires and want to be treated well, think no more. Go see them! read more

Picked up a nail which gave my tire a slow leak. They checked it out and told me it was in a location that couldn't be plugged, so I would need to replace the tire. Disappointed (and a little skeptical) I took it somewhere else to see if it could in fact be repaired. Long story short, discount tire was being honest. So I went back and they gave me a great price on tires and installation. (I also researched this and couldn't beat there prices in the area). It took a few days to get the tires in, but they have a free air check and fill station... so that was a pretty convenient stop on my way to work every morning to keep my tire inflated. Great service, good prices, fast service. read more

Trent and Zach are awesome. They explained I was driving on dangerously low threads and talked me through all my options after coming in with a flat. Can't thank them enough for all their help! read more

This place was a lifesaver today. My tire kept losing air and I decided to bite the bullet and get it checked out. They did a patch and alignment ... for free!!! I was shocked as most places charge at least $50 dollars for this service. They also have an online check-in and notification system which is pretty accurate. The repair did take a while, but it's because it was a very busy Saturday afternoon. I'll definitely be coming back here when I need new tires! Highly recommend! read more

I only gave 3 stars because of the wait and dirty washroom. I made my appointment for tires online to reserve my time. my car wasn't taken into the car port until an hour and 15 mins later. I was expecting to wait for my vehicle for at least 2 hrs especially because this location is seemed really busy on this Monday. My vehicle was ready 2 1/2 hours later. The staff seemed to be understaffed even though there were at least 4 staff members. I'm really not sure what the delay in time was to be honest. The waiting area was clean, the washrooms were not so clean. read more

Terrible communication from the guys running the front desk. They have no idea what's going on. Quoted 45 min wait turned into 2hr 15 min.

I had to go and buy a whole new set of tires because mine were bald and worn out. I came to discount tire in lombard as a walk in and they were already very busy. The guy at the counter who assisted me was Jon. As a young girl i'm not familiar with tires or what's best for my car and season. Jon reassured me that he would take care of me and gave me a deal on a new set of tires. I was very pleased with his salesmanship and the whole crew of Discount Tire. Not only was Jon one of the best salesmen i've ever had but the crew at this location was incredible. I was in and out. Jon you're the best !!!! read more

We buy our tires here. Quick and friendly service to replace a flat tire. They will fix a flat for free but this time the tire was not fixable and I had to leave my car. The tire was replaced in under 2 hours. read more

Good price and easy explanation of my options. Fast service. Friendly staff. Great all around. Good value. read more

I came in at 5:15 just to have air put in my low tire. Turned out there was a nail in it and they repaired it for free even though they closed at 6! So kind and amazing and will definitely be back when I need new tires. read more

Great prices. GREAT SERVICE !!!!! Excellent STAFF !!! Very fast service. Extremely easy for making appointments.

I love Discount Tire. I became a life time customer when a location in Michigan found a nail in my tire, patched it for free and that was before I ever bought tires from this company. I rely and trust this company...any and all locations as I have had a consistent positive experience at the two locations I go to in the Chicago land area. read more

In fairness, know upfront that I went elsewhere to purchase my tire replacement. Based on the great things I have heard about Discount Tire they were my first stop. My Honda CRV has 20k miles on it and I got a nail in one tire. The staff was professional and friendly. They told me I would have to replace all 4 tires because my vehicle has AWD. If I wanted the same make/model of tire they would have to order and it would take several days to receive. In an effort to be a savvy consumer, I went for a second opinion to my local Honda dealership. They had the tire in stock and replaced it on the spot, saving me significant money and time. read more

My favorite tire place. Interactions with the staff are always good. Josh Bay helped us and he was polite, friendly, and attentive. They care about their customers and want to make sure you're happy. I would recommend this place. read more

While I bought my tires at the Discount Tires in Countryside I often will have the free air fills and tire rotations done here and in Merrillville, Indiana. This Lombard location has never made me wait more than a few minutes as they keep dedicated sections for both air checks and rotations. If I'm dealing with a flat or other more taxing issue I go to Countryside where they have more bays and more employees allowing for faster logistics and speed of service. If you make an appointment here do so for an earlier time than you want then call 15 minutes before to see if they're running on time. They'll likely tell you there is a delay and to come in 15 to 30 minutes later. The only other distinction I have about this Discount Tire is that they often have unclean restrooms. Most other locations are larger and use their "errand boy" to clean restrooms frequently. These don't as bad as gas station bathrooms but they always need attention. read more

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I'll admit I usually get the BARE minimum when I come here but then again that explains why I've probably rolled in here on a donuts three different times. With that being said, I've never really been hassled. mostly just given suggestions on why I should get one tire vs the other tire based on cost and durability. Was always asked if I wanted water. usually have been out of there between 60-90 minutes after just showing up. read more

Discount Tire - Tires Near Me - Lombard, Illinois

I am here right now using discount tire (DT) wifi network. Came here to replace a flat (recently fixed somewhere else but leaks again so I want to replace it 4/32 thread left) and see if I need to replace my others since they are showing old guy's tire (I am not an old guy, but I drive few miles per day)! After initial investigation, they gave me a fair evaluation on my tires and fair advice. They took my old tires and gave me $30 for them as one of them (Nexus) was 7/32 and pretty healthy, but I wanted all be the same and have the 80k mileage warranty. My old ones were Assurance with 3 years on them but they were cracked (with less than 15k mile in 4 years) with one Nexus with the same age/mile but was pretty healthy. Their first suggestion was the most expensive and their best (sarcasticly Assurance(but another model)!) With $127. I may not keep the car that long so I skipped that option. Next was the tour version which are $48 but are not that good in winter (not a good option maybe for Lombard). Finally, I put new set of continental ($101 + extra cost and $90 discount for taking my old ones) with total $469 (most winter friendly tires are expensive). They also offered a credit card with $70 bonus on it, considering that the final price would be $400 for 80kmile warranty repair/replace set of continental tires. I am satisfied with this. As for timing, they told me it will be ready around 2pm (1.5 hours), I stayed, it is a busy rainy Saturday. After 1.5h they just took the car to change the tires. Also, I found their airpressure service very useful and interesting as they care about the fron/back pressure and do it with care. It looks a bit busy though and normally there are 4/5 cars in line. read more

Always great service. Friendly, professional, efficient, and always feel like a job well done. The only picky thing I have to say is that when they finished with my tires, they did not put the caps back on. So some is my tires are missing caps and it's petty but annoying to me. read more

Everything was great . Researched and preordered my tires on the phone . Arrived for my 9:15 appointment and everything went very smooth , checkin and installation combined .... I was out out the door in about an hour , and that was on a busy Saturday morning. The place is well managed and fully staffed . I love my new Continents by the way . Thanks guys . read more