Worst service on the planet. You walk up to the print counter and everyone scatters! I had placed a print order 24 hours ago and the had not even started it nor did they offer any sort of apology. read more

Staples in Warrenton, Va. Poor management and worse inventory controls. Failed for many days to accept Amazon returns, wasting customers time and gas burning trips because they continue to "fail to have enough Amazon return stickers and boxes". Not a well run store. read more

Mailed a package from the Warrenton Staples.... which never arrived at it's destination. Called Staples; they claim they don't recognize the tracking number, despite me having the actual paper receipt! Called the store and got a rude person on the phone who said he couldn't help me unless I drove to the store and showed him the rect in person. Horrible. UPDATE: They finally found the package a month later, and sent it, but the rude manager blamed ME for the problem, then acted shocked when I asked for a receipt/tracking. I don't know about other Staples.... but this store is TERRIBLE. read more

Horrible customer service. You'll be the first person in line and five minutes go by with three associates avoiding even making eye contact, just meandering around. You literally have to ask if someone can help you there. Worst Staples ever. read more

Good place to stock up on office supplies and such. Stopped in to pick up a variety of scotch brand tapes for a Christmas wrapping party for a local non-profit's annual Christmas event. Staples supports Apple Pay - so I was able to pay at check out with my iPhone 6! read more

Staples - Shipping Centers Near Me - Warrenton, Virginia

Went to Staples to get birthday party invitations. Service was superb, shout out to Phyllis who was a huge help figuring out best size, type of paper, and completing the entire project in about 5 hours. All staff members were outgoing and helpful. This'll be my go to office supply store. read more

THEY WANT YOUR PHONE # MORE THAN YOUR BUSINESS. After spending a good 30 minutes at the copy center with an extremely helpful employee, Noah, I was ready to make my purchase and leave. However, store manager Emily stepped in and refused to let me purchase the work. . . unless I first provided my email and phone number to log into their database. You read that right. Can you imagine that? Literally would not take my money without first skimming my personal information. So that half-hour company time and effort was a waste, and the copy work stayed on the counter. . . unpaid for. Not only did Staples lose out on today's sale, and my future business, Staples lost 30 minutes of a valuable employee's labor. I'm guessing another eight dollars or so off the table right there. Seems like a curious way to make money, but what do I know.? I'm just a guy with a credit card. Hey, here's an idea fellow Yelpers. Next time you need something, (inkjet cartridges are super high mark up items), run on in to the Warrenton Staples and grab a couple off the shelf. If they refuse the sale unless you give up your personal information, just leave it on the counter and go. This way everyone's a winner! Emily gets to brag to Corporate about all the money she turned down, and you get to find a better deal online. Cheaper on Amazon anyway right? Go here (https://www.yelp.com/biz/the-ups-store-warrenton-2?hrid=uyd8PEddv2OrIwwswVj9ow&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct)) instead. Fast, personable service, a cute dog to pet while you wait, and they don't demand your email and phone numbers before you can pay. read more

I have generally been pleased with the service at this Staples. However, when I went in to buy toner and ink for my printers, the person who "helped"me was not helpful. I wasn't certain about the item number and he was pretty rude, advising me that my printer didn't exist. When I told him what I thought was the toner number he said something to the effect that if I knew the number why did I have to ask. He then gestured to where the toner could be found and went on chatting with the other store employee. I couldn't find what I needed so I left and purchased the items from Amazon which were clearly labeled with the printer nos. I have spent a lot of money at this Staples over the years and probably won't return. My purchase at Amazon was over $200, but I guess they don't care about losing business. read more

Walking into a Staples is like walking into a Home Depot. I want to use everything I see! I start looking for reasons to need all this stuff. But...IMO, it's just pricey. It's pretty cool that they can fix your phone screen if it's cracked for about $75/$85 or so and they have a great selection of Fitbit's with all the chargers and batteries too. I was impressed with the cost listed for them. Easy to fax or make copies when needed. read more

The women's at the print center were amazing. It was my first timing using the print center services and was a little nervous since I needed a digital image printed same day. They walked me through all my options and were so helpful. I really appreciated their kindness. Made my day. read more

If it were possible to give less than one star, I would. I was there today, waiting, I was next in the Copy Center line, when Emily took someone from the checkout line ahead of me. Apparently, this was someone she knew. Emily was rude and, as a customer, not something I should have to put up with. Then her colleague Sydney came skipping over as though she was some sort of savior. I showed/told her what I needed. I use a cane, so I am handicapped, and the cane is NOT invisible and even someone with the IQ of a moron should be able to understand that I could not operate the self-service copy machine as I needed one hand to use the cane! Sydney proceeded to make copies in the most expensive way possible, charging me $6.57 with tax for ten copies. I told her that she should have advised me of this exhorbitant charge. It is my opinion that she did this on purpose. I called Staples Customer Service and filed complaints against both if them. To date, I have not heard from Staples. Obviously, the company condones treating handicapped customers shoddily and incompetence is a prerequisite for hiring. read more

My experience at Staples was wonderful. The sales associate, Maria, was so helpful in my quest to find paper. She was kind enough to even help me carry my paper to the car. Her humor and kindness truly brightened my day. She was very knowledgeable, and seemed passionate about her job. read more

My computer had crashed - I thought it was a virus. I panicked. Turns out it wasn't, but Russell (Culpeper location) was absolutely wonderful. He diagnosed the problem and offered sound advice. Such a pleasure to work with. I'm sad to see the Culpeper store close, but I think he may be working at other locations nearby. read more

I had to put together a photo collage Saturday for a memorial service the next day. It was taking longer than expected. I called Staples about 5:30 in the evening to ask how late I could send them a file for printing the collage. The lady said 7:00. I explained that I probably wouldn't have it done by that time. She graciously said I could send the file no later than 8:00 and she would get it printed (they close at 9:00). As it turns out I emailed the file right at 8:00. The collage was printed by the time my son got to the store. She did a beautiful job. Thank you Staples for employing such a wonderful person. read more

Over the last couple of weeks I have needed several posters printed for an event. Emily has been extremely professional and helpful with making sure the posters were printed not only in a timely manner, but in great condition. Thank you! read more

Paid $5 extra dollars to rush a color copy order. Got a confirmation email for an 8pm pickup. Show up at 8:30pm to find out my order is indefinitely on hold because of a printer problem. No idea when it will be fixed. No phone call. No email. No solution. Now I'm stuck running around trying to get these copies done late at night.... read more

Absolutely horrible customer service in the print and copy center. I ordered same day banners twice in one week for events and both times they were not ready on time. They did not bother to call me to let me know so I had to go 4 times to get two pick-up orders. They did not apologize and didn't seem to care whatsoever that they were not honoring their same day service. I will NEVER use them again. read more

Staff was cooperative and courteous, but service was INCOMPETENT! Staples diagnosed that the motherboard of my Dell laptop fried. They said the data on the hard drive was safe and could be transferred to another computer. They sold me a Lenovo u310 Ideapad and transferred that data from my old hard drive to the new computer. However, they missed a lot (more than half) of the data when they did the transfer. I went back twice more and each time they found more data to transfer, I have no idea at this point if I got it all. The WiFi card in the Lenovo is defective: I went back to them to complain that the internet connection was slower than my five year old Dell as well as slower than anyone else in my home with older equipment that connected to my home network. They ran it in their store (they did not test it using any online speed tests) and said it looked fine to them. I complained about speed again and they said it was my network not the computer. Because of that I got rid of my internet service and bought an ATT Hotspot from Staples only slightly improving my connection speed and thought I was going to have to live with that slow connection speed. Lenovo has since identified that my computer WiFi card is defective and must be replaced, but Staples had input the wrong sales date (5/23/2012 instead of 5/23/2013) when registering the sale with Lenovo and so it appears that my warranty has expired. So now I have to produce the receipt with the correct sales date to establish that the WiFi replacement should be done under warranty. When I explained all of the problems that their mistakes have caused me and asked them to save all of the data on my computer so that I could safely send it in to Lenovo for repair, they actually wanted to charge me money to do that job. I have wasted many hours of troubleshooting connection problems; canceled an acceptable internet service on their say so to buy an ATT hotspot from them; have had to jump through hoops to assure Lenovo that the sales date was wrong and prove that the computer is still under warranty; and have worked with a disabled WiFi card for four months because they did not test the connection speed. Staples remains unconcerned regarding their significant role in this debacle. Think twice before using their service in Warrenton. read more