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    The UPS Store

    3.1 (51 reviews)
    Closed 8:30 am - 7:30 pm
    Updated a few days ago

    Services - The UPS Store

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    Store front entrance
    Leinani S.

    I needed to send back an item purchased from Amazon so I dropped by my local UPS store on my way home. Process was easy peasy, they scanned my return code on my phone took the item from me and done. They packaged it up and sent it back no fuss no muss. I got my refund the next day. I should mention this was around 4:30 on a weekday - there were two people working, one helping a customer already but both looked up and greeted me as I walked in and the unoccupied person waved me right over. Very friendly and helpful.

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    3 months ago

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    Local

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    6 months ago

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    Local

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    1 year ago

    Spent 10 wasted minutes trying to get someone to answer the phone. I'll NEVER waste my time again at this place.

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    1 year ago

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    2 years ago

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    4 years ago

    Helpful 3
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    2 years ago

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    1 year ago

    Amro was great, resolved my issue a professional way, recommend this location for Amazon returns/drop-off

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    1 year ago

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    6 years ago

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    6 years ago

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    2 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    19 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    9 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    14 years ago

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    5 years ago

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    5 years ago

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    9 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    I needed to send back an item purchased from Amazon so I dropped by my local UPS store on my way home.

    Mentioned in 6 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (45 reviews)

    Warrenton, VA. The UPS Store. Dec, 2025. We needed to do an Amazon return. While we were not…read morefamiliar with this particular UPS store, it was convenient as we would be passing through Warrenton on route to another destination. The store is in a small shopping center with its own parking lot. Between construction work on Lee Highway directly in front of the store and a lot of movement in the shopping center's parking lot, the area was very congested. Once inside, there were two employees helping two customers, while I waited in line. The line was slow-moving but once I reached an employee, she was friendly and helpful. My actual transaction took less than a minute while the wait was closer to five. The shop was clean and well-organized.

    Amy and the young man were very kind and always have been. The one girl I think it's Carli got…read moreinvolved when I've already spoken to UPS in length regarding a shipment. She got very, very rude very very aggressive about me and my shipment whether I accept it whether I sign for it that I can't check the contents to make sure that the $400 bottle of wine was not damaged since the box was damaged. she did not do customer service at all correctly! She in fact, made it that I will go somewhere else, especially since she got in my face about how this "the UPS store" was privately owned. Since it is a privately owned business, there is one down the street that I will use and is closer to my work and in fact from here on out, I will continue to tell people about the horrible experience I had today. I never had a problem with anybody before but this experience I will not use UPS again ever! Too many each other choices in the world to get my hard earned money

    Craters & Freighters of Washington DC

    Craters & Freighters of Washington DC

    (17 reviews)

    Hired C&F to pack and ship family heirloom furniture to TX and AZ from MD…read more The collection included About 20 pieces including a bowed front glass China cabinet, framed mirrors, tables, chairs, bookcases, and accessories in excellent condition. Overall it was an excellent experience- really impressive performance really. I've previous top- notch experience with C&F so my expectations were already high. Yet to say they super exceeded my expectations this time would still be an understatement. The pickup crew was professional which instilled confidence. Communication on shipment status was good. Their advice on how to prepare, ship, and insure was valuable.......overall, just as you'd expect from a quality organization. There was a delivery issue- not C&F's fault- yet they stepped up to take care of it. Wow! This was a big deal as it demonstrated how committed C&F was to customer satisfaction. Incredible really. Even Dave L. called afterwards to check on my satisfaction. Wow! As for value....... The quoted price was accurate, and they waaay over delivered IMO. So, I'll continue to trust C&F without any concerns. Thanks C&F I'll be back

    We recently used Craters & Freighters of Washington to ship family China to our daughter in St…read more Paul, Mn from Northern Va. What an excellent company to deal with, from the initial online quote request to the final delivery of the China! We had online updates throughout and the office staff could not of been more helpful.

    The UPS Store - shipping_centers - Updated May 2026

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