I've been here probably three times the first time I was there I was able to get the young man to…read morehelp me and he did a good job. This the last two times I went there to get prepares done the staff are very friendly but however I was informed as I was walking into the door that they were closed. But the sign was still on the door indicating it was opened. So if they are closed please put the sign up. That's all. Continue to succeed

My 2nd time coming to this location in the past year to get an I-Phone screen replaced. Alex was…read morevery friendly, professional, and did a great job replacing the screen. Even better he finished the job quickly while I waited. Hoping I don't need them again but if I do, I wouldn't hesitate to return. Thanks Alex!

I can't say enough good about these folks…read more I rely so much on my tech - in my life and in my biz - it is so important to me to have the perception of expertise in folks fixing my stuff ... and the perception that they Care about me, my tech, my biz... this icing on the cake - kind of mind-blowing. I find myself so grateful. I appreciated my interactions with and service from each of the two owners so much - in different visits - I brought them gifts - which is not normal for me - I just had to GIVE Back. Meanwhile, I need great value - I don't want to, and I don't have a budget to Pay for high-end service. Somehow I am getting high-end service at low-end price. This is an excellent quadrant. Are they perfect? no. Are they still learning this or that? yes - who isn't - the realm they operate-in is wide and ever-shifting. And, the communication about what they know and don't , what they know and what they will try to figure out is... beautiful. I went there originally for an issue that was illusive - was it a battery or screen issue with my iPhone? I was SURE it was on Deaths door. It is now working beautifully! Then I came back with my Mac (which is behaving SO much better now) and my partners cell phone (which they said it was a better investment to replace than to fix - thank you!), my partner is going in with his Mac soon. I am really grateful to have these guys on my side. Much valued into today's crazy tech world. Oh, and everything was done within a DAY - a DAY. Have you noticed the waits for Apple repairs? Hope you enjoy as much as I have!

Left my device in the store with the repair guy for a screen fix and while I was shopping I…read morereceived a notification that someone was trying to access my email and they were trying to access it from that location. I went back and retrieved my device and confronted the gentleman about the attempt to access my email which he thoroughly denied. However, there was no work involved the address location, was clearly given. So I don't trust them at all.

The owner of the business reached out to me and was accommodating by coming into the business on…read morehis day off to fix my phone. He urged me to let him know if I have further issues. My opinion of the customer service has changed to outstanding.

I reached out about replacing my cracked screen. He responded within 15 minutes giving me the price…read moreand said I could come in the same day and get it done. I get to the business, and he tells me it'll only take ten minutes, and I can take a seat. I was checking the time, and he did not lie it only took ten and it looks just a good as when I got the phone!!

My daughter's iPad screen was smashed to the point it was no longer usable. DropFixed came to me to…read morepick it up, went over the process and what to expect that could happen. With how busy they are right now, it took a little longer than usual to get back (and by a little I mean instead of same day service, it was next day. No biggy, AT ALL.) When it was finished it was brought to my front door! My daughter was so excited to have her iPad back. It looked good as new, even the home button worked. A warranty on the work they do, and all at a very reasonable rate! If I ever need anything else done, DropFixed is who we are going to call! Oh and the customer service is ON POINT! Thank you!

Unfortunately, DropFixed is no longer at this location. I heard great things about their customer…read moreservice but It's now a yoga studio.

Lindsay was amazing. My mom's phone was acting crazy, and she wasn't able to use it with all the…read morepopups continually telling her the memory was full or her phone had been infected, even while trying to look at photos. I did a factory reset and nothing worked. We took it to CPR and Lindsay knew almost immediately what was wrong. She removed 2 innocent looking apps (Adobe reader was one of them) and the phone was as good as new! It saved my mom from buying a new phone, which she was about to do. Thanks Lindsay!

Cell phone would charge. Technician diagnosed in less than a minute . Cleaned the charging port and…read moreplugged it in . Works awesome . He was fast and efficient. Highly recommend CPR!

As always, good service. Very personable and professional…read morestaff I used the store on Gervais Street thank you

After my Mac broke from a hairline fracture on the screen, I began an extensive search to get it…read morerepaired. Apple quoted me $700 dollars to fix the computer which did not seem worth it so I tried some local shops. Another nearby shop quoted me $500 to fix the computer but I wanted to keep searching. This SmartPhone Medic location got recommended to me so I went in for a quote. A price of $350 was given to me as the price of part and labor. I figured I would go with it. I dropped off the laptop and they told me it would be about a week. After a week, I got a call, picked up the computer and everything seems good so far. If the part ends up not working, I will definitely make an update but hopefully that does not happen.

This was my first time coming to this place but I'm glad I did. My daughter iPad was having trouble…read morecharging so I wasn't sure if it was a battery issue or charge port issue. The lady was super nice and attentive. We left her iPad for a little bit to see if it was just a charging issue and it seems like I just need a new block with higher charging power. She provided her recommendations and we were on our way. It was super quick and efficient. She seemed very knowledgeable so I would definitely be back for any other electronic issues I'm having.

This was my second time visiting them. They were great got my phone fixed and all my questions…read moreanswered. Highly recommend them. Michelle

Lafayelle Basnight, Manager of the Lexington Branch was able to start our New Year (2026) off right…read moreby getting Samsung to provide my wife a brand new screen FREE for her ZFlip5 Phone. Samsung's $200 screen fix promotion was not set up right in the system causing us to spend six hours on the phone and ultimately drive to Lexington, South Carolina from Augusta, Georgia. By paying attention to what we had gone through and uncovering Samsung's bungling of their promotion, Lafayelle secured us a brand new screen for FREE! Thank you Lafayelle, and Happy New Year, Sir!

Fast, Cheap, and Quality work. I'd go back, though I hope I never have to. It took less than 45…read moreminutes to replace my iPhone screen.

I was ready to throw my phone in traffic! Kept saying no Sim card randomly, and I had to keep…read morerestarting it every time I wanted to send a text. Calls would just hang up. I took the phone over to Robert and he worked his magic! Got it all cleaned up and looking new again, and it's worked perfect for days now! Robert V is an awesome guy, and this is a family run business. If he can fix it, he will! If he can't, he's honest about that too! (I also had him look at a tablet that was a total loss, courtesy of a 3yr old )

From the owner: We are Apple and Samsung certified repair technicians. Along with our business operating hours we…read morealso offer after hours emergency repair services. We repair cell phone and tablets from many different manufacturers. Call to make sure we have the part in stock to fix your phone. Some parts are special order and we can have them in 1-2 days. Parts that need to be ordered require half paid up front.

I had an exceptional experience at The UPS Store Sumter (the Broad Street location) , largely due…read moreto the outstanding service provided by Carmen and Slade. Both were exceedingly personable, highly professional, and adept in delivering notary services with precision and efficiency. Their attentiveness and intellectual poise elevated the entire experience well beyond expectation. Such exemplary conduct merits formal recognition--they should unquestionably be considered for Employees of the Month and, quite frankly, a well-earned bonus. I will most certainly return, as their superior service reflects the highest standard of customer care.

Thank you so much, Hailey and Sade, for all your help with my returns! Hailey, I especially…read moreappreciate you going out of your way, multiple times-to help me with my big, heavy return. Your kindness and patience made such a difference. Thank you both for the amazing customer service!