We had a motherboard replaced in September to support Windows 11, and Windows was installed at that…read moretime. Approximately three months later, in December, the system entered an Automatic Repair loop and would not boot. We spent nearly two months attempting to troubleshoot the issue ourselves using the reset and restore options available within Windows. A December restore point was visible during that process. When we brought the computer back to the shop, we were told that "someone must have deleted system files" and that it would be $100 to reinstall Windows. We were also told it was not possible for the issue to be related in any way to the prior hardware replacement of which a previous call to Microsoft verified it very well could be and months later at that. What concerned me was the immediate attribution of fault without explanation of diagnostic steps. Windows Automatic Repair loops are boot-level failures typically associated with update corruption, driver conflicts, storage issues, or system configuration instability -- not casual deletion of files by an end user. Core operating system files are protected and not easily removed through normal usage. Additionally, concerns were raised about side panel screws suggesting possible tampering, although it was unclear how that would relate to a Windows boot-level error. Given that this was a return visit following extensive and costly hardware work performed by the same shop, I would have expected a broader and more collaborative diagnostic discussion before attributing the issue to customer action. Multiple plausible causes exist for this type of failure, including Windows update corruption and drive health factors, and those possibilities should be evaluated and explained before concluding that files were deleted or that the system was tampered with. It was also not clearly communicated at the time of the original repair how long labor would be covered or what expectations should be if a system-level issue arose months later. With expensive hardware work, clearer explanation of warranty limits, potential update-related risks, and post-install expectations would help customers make informed decisions. Even if the root cause ultimately turned out to be unrelated to the motherboard itself, a transparent diagnostic process and clearer policy communication would have reinforced confidence and likely led to additional service work. Instead, the quick assignment of blame and dismissal of other possibilities affected our confidence in continuing to use their services. We ultimately chose to resolve the matter elsewhere. If you struggle with question of getting a new gaming PC over repairing just buy the new one over going here, you'll be far better off.

I haven't had any problems any of the times i've been great store great service! the people are…read morefriendly and helpful I will make sure to come back with any computer problem!

I run a small business, and I took 3 computers in for repair. All 3 were repaired the same day…read more Might I add that Computer Depot will always be my GoTo. "Dan is the Man". Thank you for your Professionalism and great work. Also, Shout out to Joe, who knows his stuff.

I went in for a computer that was dropped and the power button didn't work when the computer was…read moredropped the screen still turned on just fine and it was just the power button not working When I brought it and they looked at it Chargered me 95 $ to tell me my mother board was cracked and it would cost more then a Brand new computer This didn't sound right so I got a second opinion the mother board was not cracked and it was the power button and a couple other wires outta place and going to cost me 150 to fix by another person now on top of the 95 I gave them do not recommend

I've been here probably three times the first time I was there I was able to get the young man to…read morehelp me and he did a good job. This the last two times I went there to get prepares done the staff are very friendly but however I was informed as I was walking into the door that they were closed. But the sign was still on the door indicating it was opened. So if they are closed please put the sign up. That's all. Continue to succeed

My 2nd time coming to this location in the past year to get an I-Phone screen replaced. Alex was…read morevery friendly, professional, and did a great job replacing the screen. Even better he finished the job quickly while I waited. Hoping I don't need them again but if I do, I wouldn't hesitate to return. Thanks Alex!

Eric.... done a great job... needed my computer fast... and he done it fast... got it back the…read morenext day... cant get any better than that... prices... reasonable... and it's guaranteed!

From the owner: Since its establishment in 2013, Total Technologies LLC has built a strong local presence as a…read morereliable small-business IT provider. With commendable customer reviews and flawless BBB standing, it excels in delivering fast, affordable, and knowledgeable IT services—ranging from computer repairs to managed solutions and cloud support.

I am stuck it appears. Brand new GE oven. Bottom oven wasn't working, and light would not turn off…read more Tech came and said bad computer. We waited 3 weeks on a computer and tech came to put it in with :45 minute notice he was coming. He changed computer and was gone. When I got home I noticed we no longer had a air fryer option (wrong controller). I called on Saturday and got the service manager who told me the tech would call me back Monday. Today is Wednesday and I called them. I talked to same manager and he advised he thought the correct computer had been ordered but tech wasn't in yet and I needed to call back in an hour. When I asked if they could call me back because I'm very busy he laughed and hung up on me. Totally bad business practices and he needs replaced. I will follow up with GE and make them aware of the terrible business practices of their local repair facility. We have owned this expensive, top of the line appliance for 2 months and are yet to have full use of it. Avoid Ard's if possible, but if you buy GE you are stuck till out of warranty.

We had Ard's out after we had a lightning strike. Mac came and gave us great estimate for the…read moreinsurance company. He was knowledgeable and a great person. When the parts came in be quickly put them in. At this time our washer was killed by the strike. We decided to buy our new machine from them. Love Brian. He answered all our questions and suggested a great machine. We love it!!! I will never buy another appliance from Lowe's. You get great service and if you have trouble you call then and speak with the same people. (At Lowe's you never get the same person) By from Ard's

Update tablet returned on 8/19/26…read more Wtaf!!! My tablet was taken in charged screen working with minimal cracks to the screen. The tablet will now not come on AND my screen is majorly damaged. They ordered 2 screens with no success in being able to fix my screen, fine, but to cause significantly more damage is ridiculous and terrible customer service. Needless to say, I am absolutely disappointed, dissatisfied and disgruntled concerning the care and level of neglect that my tablet was handled in. Disgusting!!!!! I'm aggravated. Tablet has been there for almost 2 weeks and I keep getting the run around. After this tablet is fixed I will never use them again. This has been the worst experience! Screen was ordered they told me it came in and the tech was working on it, now today they say they have to order the screen again. For what reason? did you accidentally break the one that was ordered? No explanation just sorry we had to order another screen and we don't know when it will be here. What the fuck? Would that suffice if this was the other way around? Terrible terrible terrible. Definitely getting my refund for the stupid insurance plan- I cannot and will not be without another device for 2 weeks or more.

Lafayelle Basnight, Manager of the Lexington Branch was able to start our New Year (2026) off right…read moreby getting Samsung to provide my wife a brand new screen FREE for her ZFlip5 Phone. Samsung's $200 screen fix promotion was not set up right in the system causing us to spend six hours on the phone and ultimately drive to Lexington, South Carolina from Augusta, Georgia. By paying attention to what we had gone through and uncovering Samsung's bungling of their promotion, Lafayelle secured us a brand new screen for FREE! Thank you Lafayelle, and Happy New Year, Sir!

My daughter's iPad screen was smashed to the point it was no longer usable. DropFixed came to me to…read morepick it up, went over the process and what to expect that could happen. With how busy they are right now, it took a little longer than usual to get back (and by a little I mean instead of same day service, it was next day. No biggy, AT ALL.) When it was finished it was brought to my front door! My daughter was so excited to have her iPad back. It looked good as new, even the home button worked. A warranty on the work they do, and all at a very reasonable rate! If I ever need anything else done, DropFixed is who we are going to call! Oh and the customer service is ON POINT! Thank you!

Unfortunately, DropFixed is no longer at this location. I heard great things about their customer…read moreservice but It's now a yoga studio.