Honestly sometimes we get really good service here when we need to print something like above and beyond and other times the staff is mean and or not willing to do a damn thing or say it will take 3 days to print something I literally have on a usb and need like 2 pages read more

This location really helped me out when we had to print 300 programs for an event in two days! Nancy was super helpful and patient with me. Great service read more

I love office supplies and the back to school sale is on! There is an entire sharpie display...and hello kitty has her own comp book. I was a little irked at the fact that they already had run out of graph, comp books. I was told that they would have more in the next two days. Okay, so that means I'm going to have to make another trip. If you looking for something specific you might want to call ahead and make sure they have it in stock before you drive over to visit this store. read more

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Read before applying for TSA precheck here. The staff is super unprofessional. The lady took a break on the floor behind the counter and refused to help until her break was over. It was just odd she's sitting on the floor playing with her phone. She also did not process my TSA app correctly. After scanning the documents needed, she did not send it in to the TSA people and I had to scan at the airport, making the status pending and unable to use my precheck until I was fully approved. read more

I am working on posters for my daughter's senior night. I was able to send a picture poster in online and it was completed the next day. The staff was very helpful giving me other ideas for things I can make online. read more

I always find blank certificates with various designs and glossy paper I need for my Event every year in this place. I want to personally thank couple of staff who helped me with my event print project last week. The supervisor was Estela P. and the consultant who worked on it was Nancy Martinez. They were both nice, courteous, accommodating, and very helpful. They gave me good deals and worked with me above and beyond, which I didn't find in other print and office/schools supplies store. I will definitely come back to this store for my future needs. read more

I'm so upset at a employee in the printing area. This worker was too busy to acknowledged me at the ups counter. She knew I was there but just kept working on her project as I stood there. I reported her to a manager. I'm told that I'm not her first complaint against her. I'll see if she is still employed by next month. She needs a take a class on customer service. read more

Worst place to ever get your prints Associates and managements don't give a shit about your prints. They will tell you to half way shit your company . DO NOT GET YOUR PRINTS AT THIS STAPLE read more

I came into your Meadowview store #1343 on 04/06/2021 15:05 to buy a cardboard box. I could not have been in that store for more than 5 minutes. Just long enough to be followed by TWO Staples employees (who were so very inept, that it was borderline creepy). Followed...not offered any assistance...just spied upon. This is the definition of Systemic Racism. The MANAGEMENT at Meadowview store #1343 has made "security" another duty of the rank and file employees, who are not trained or paid enough to do this, so they completely suck at it. Check your store#1343 manager and hire shrinkage/security professionals who don't just harass any Black man trying to spend money with your company. read more

I came here to get my disk drive checked but was told by an employee to come back tomorrow... bc the person who works at the counter was not there. Came back the next day again and the same employee told me they don't offer the service to check my disk drive. -_- they should of just told me in the beginning that they don't offer instead of having me come back again. It was ridiculous. read more

There's a reason one person's 5-Star review discussed easy parking and quick in and out times, it's because nobody wants to go here! This was one of the worst retail experiences I've had in a long time, and it doesn't appear it's going to change as the district manager, Tanvear, sets the worst example I've seen for customer service. He was so condescending and disrespectful when asked for assistance with a product that I ended up leaving the store empty handed. As a business owner, I am shocked that a reputable company like Staples would allow a DM to treat customers the way he does. I have been a customer of Staples for decades, but if upper management is allowed to treat people this poorly then I will be taking my business elsewhere permanently. Minimally though, I will not be returning to this location. I will be contacting cooperate in regards to my experience to see their take and how they plan to rectify what appears to be an ongoing problem at this location, so look for this review to be updated if new findings arise. read more

Deals? No. Good clearance items? No. Helpful staff? Sometimes. I am always disappointed with Staples. I have gone in several times to pick up office supplies, and every time I leave grumpy. It has got to be the bait and switch mentality of the prices. There will be a huge sign advertising "Deals" or "Dealbusters" only it applies to one thing and not the shelf or rack. Bed, Bath and Beyond does this little trick and it always annoys me. If only one item is on sale, say so. I have never bought a computer/printer/phone here, so I cannot vouch for the prices or helpfulness of the staff, but when it comes to office supplies they are either out of something and want me to order it online, or at the higher price end. Sometimes there will be a loss leader item on sale in their flyers, (again usually not there) but in general I am always shocked at the high prices. My favorite thing they do is label something, "clearance" only to see they marked it down a dollar or two. Hmmm. That is not clearance to me! One star for the cheap folders on sale and clean store, and one for the friendly cashier today. read more

The employees here are polite and friendly when they notice you. But sometimes this store doesn't always carry what I'm looking for, such as a replacement battery for my home phone. I'm pretty sure I had bought my phone battery here a few years back. No one even acknowledged my presence as I searched the aisle high and low looking through a very dwindled display of inventory products. I was at least hoping that someone could look the battery up and possibly special order it. But since no one was around except the busy cashier, I just left. I still visit here from time to time to pick up a few supplies. Most often, I need to keep replacing my ink cartridges for my printer/fax/scanner. I don't even use this contraption that much, but it sure seems like I run out of ink after a few uses! Since I keep losing my little reminder card with the key number of what cartridges I need, I tried to use Staples "handy" catalog of printer cartridges. But for some strange reason the catalog doesn't even list what I'm looking for. In fact, the numbering system has completely changed. The products on display haven't changed, just the "helpful guide" is different! At least I knew what type of printer I had, so that the clerk could look it up on-line instead. What a relief, I didn't have to leave empty handed again, because I needed to print some important documents that evening. On the plus side of using Staples printer cartridges, they do have a nice "money back" recycling program that is helpful towards the purchase of replacements. They also keep track of your purchases with their "Staples Rewards" program. Enrolling is free and you get a rewards card. They will also email you with coupons and updates on any sales going on with nice benefits and discounts that are helpful for the business minded. This is your standard office supply store that carries all the basic necessities to keep a home office or place of business running smoothly, and since it is located right near my job, I will most likely continue to shop here. Sometimes for me, it's all about convenience! http://www.youtube.com/watch?v=6OEFxc3zTls read more

I buy a lot office wise. I work at home, for a large national company. When I am on the road, I often stop at Staples to pick up office supplies. On this day I stop to pick up file folders, label in Boulder. I walked to the front and the guy at customer service ignored me. No one was at a register. It light was on, but no one was there. The guy at customer service e continued to ignore me. So I left. Items on counter, walked out I went to Walmart and saved about $10. I'll Amazon from now on Lost customer due to bad service read more

This is my first 1-star review. I officially hate this store. I came in and ordered in-store a couple weeks ago which didn't suck, it just wasn't super fast, but whatevers. Upon coming to pick it up, I encountered MAJOR attitude problems with a Stephen G. and the General Manager Fred Stewart. I, too, am extremely patient w/ retail and I know folks have bad days, what WHA?!?!?!?! I have never been so shocked and frustrated after purchasing an expensive item. After speaking with a district representative, she helped me out and our issue is solved. Unfortunately I walk away bruised with a clear memory of the rude and inept manager and associate of the store. read more

If you can go to another store for whatever you need from this place I recommend going elsewhere. I've been here on several occasions and each time the same cashier was rude and had an attitude. My boyfriend went in to buy a charger today and had the same experience with the SAME cashier. They need to work on their customer service. read more

I placed an order online with the expectation of next day delivery. However, its been 2 days and when I called to track my package OnTrac stated it was lost and to contact the seller. After calling Staples they weren't concerned they lost merchandise nor a customer. I requested a refund and they lady said it would need to be approved.. WTF my package was lost amd now I have to jump through hoops for my money back. I'll be ordering back to school supplies from Walmart!! read more

I've come here over the last three years for the occasional overpriced toner cartridge, pack of CD-Rs, or miscellaneous item needed for my son's school project. I kid you not: today was the first time I've ever been smiled at by a cashier. Literally. Everyone here seems so depressed or fed up with their job that really shows in the support and services they provide. I can say that I have had a few really good jobs done by their printing depart. Under a deadline, needed that evening. fifteen minutes until closing, they've gotten the job done. Considering some really shoddy work I've had done by other print and copy chains, this location does very well. But that's the extent of the positives. Staples is insanely marks up just about every item. You can find everything that they carry for at least 30% less online, but if you can't wait for shipping, you're stuck coming here. read more

Staples - Printing Services Near Me - Sacramento, California

they provide good customer service and friendly employees. i love the store and good place to buy office stuff. The price are cheaper.

Normally very happy. Last visit very dissapointed. They took several liberties with a business card. Paid but tossed the cards. BE clear what you want. They'll assume money is an issue and go cheap read more

The store must have had a change in management. On a recent visit, we experienced a lot of indifference from employees in the copy area that was not present in the past. read more

I always get great customer service every time I come into Staples on Freeport Blvd. Jasmeen was so helpful and took care of my return and helped with my device. Thank you. read more

After years of coming here every month, with the exact same order. They decided tell me that I cannot have my order on the paper that I want. So, this attempt to grab more cash from customers resulted in my cost increasing from $40 a month to $160. Fortunately, I have made other arrangements with another company from here on out. Staples made a business decision, as did I. read more

Thank you, Yessenia, for doing such an excellent job on my print order! You went above and beyond to make sure my order was perfect. Thank you! read more

Do not order from Staples. Order from Amazon. Their online, delivery, and customer service is trash. The experience was so bad that me and my customers won't walk into their buildings either. Don't waste your money or time with this company. read more

Jerome's customer service today was outstanding! He went above and beyond to help us navigate, print and laminate signage that we needed immediately. Thank you Jerome. read more

After a few visits i really love staples at this location . I like how it is very near me. . Not busy most of the time it's slow and quick for grab and go. . Next is the printing services... I called FedEx and wanting to print something on photo paper but they said you will have to buy your own laser photo paper, in order to print . Vs. staples they had it all in one stop, they do offer printing stuff on photo paper such as 8.5 x 11 which I needed. Also it was 1.32 each, so not so bad if you rarely print, which saves me ink money and printer troubles. Saves me time and easy on the wallet. . Another fact I really like is the price match, I had gotten a memory card reader which was marked at twenty and when I price matched it to ten dollars, it totally made my day ;). . The parking at this location is nice and easy, next to home depot and they have lots of parking which is never an issue. . Overall whatever I need for my art supply crafts or office supplies staples is where I go to. Stuff is pretty organized here and I find it easy to find. Friendly staff each time I come purchase or visit. Thanks for reading and have a Merry jolly holidays. read more

Shoutout to the Asian girl at the front desk at the printing department. You were a great help

I've only been here once and customer service did not make good first impression. Went in to drop off a package. No greetings. Okay, that's fine. Stood at the empty counter waiting for someone to help me. Is someone coming? Do I just leave the package? But they might need something from me. So I just wait. Then an employee comes around, no Hi or Hello. Just goes behind the counter, turns the package around to look at the label, types info into the computer. He says nothing to me. Right timing, the UPS guy comes in to pick-up the packages and employee greets him in a very monotonous and bored kinda way. So are we done here or what? He hands me a coupon and tells me to have a nice day. Okay, you too. lol So I walk around the store trying to look for something. The same guy that 'helped' me with the package was heading to the back of the store maybe for his break or what not, and I could already tell that he didn't want to bothered. No eye contact, no smile. No 'Hi, are you finding everything okay?' Or 'Can I help you with something?' Nada. (Okay, so maybe he was hungry or tired or sleepy, having a bad day with his SO ETC.) Needless to say, they didn't have what I was looking for. I've had much, MUCH friendlier interactions at the Staples Elk Grove branch so I think I'll head over there next time. read more

I purchased a printer at the Largo Mall location for a gift. Unfortunately the gift did not work out therefore I tried to return the UNOPENED printer. The refund policy is only 14 days from date of purchase therefore I requested an in store credit which was denied by a store manager since it was purchased 49 days ago. Buyers beware you may be better off buying from other retailers most of which have a much better return policy. Jeanie Strauser read more

Terrible customer service at the printing station I'm disabled I was disappointed the girl was on the phone for a while I got tired sat down and like four other people were served before I was. Terrible. read more

This is the closet Staples around. Everything I need as far as school and teaching supplies. I'm glad I have a membership rewards card here. It helps out a lot. Back to school shopping - always at Staples read more

I've used Staples for printing needs for a long time, but this particular location has such antiquated and outdated equipment that every trip there becomes an extremely infuriating experience. They've lost my business until they can update their materials to at least the year 2000. read more

2 days ago I went to print from my email. At the end I didnt print. Few hours ago I went back and I did 2 printings. I see in my credit card 2 charges, one of $4.71 and the second of $7.62. Everytime I go and use their computer I ended paying around $5 or more for 2 minutes of doing nothing. They steal so much, you suck so much too. Will never go again read more

Signs are never right at this store. Employees aren't properly trained. Takes 4x's longer to get PAPER at this store. Never again. Have tried too many times. read more

This is the closest Stapes to me and typically has good selection although the copy and service center is horrible. Second time within 6 months my order has been messed up. Dropped pdf files by and was told order would be ready by 3:30pm only to get a call from them at 3:25 telling me they were out of the poster boards needed to make the posters. Thanks a lot, wasted day and now in crisis mode. They assured me they would have more boards in the morning...very disappointed, again. Get it together Staples! read more

We received great customer service, from the manager Rebecca, on the purchase of a desk chair. We left very satisfied customers. Thank you! read more

Staples is a staple for my printing needs. Between Staples and Costco, I can find some really affordable deals and prices and the turnaround is much faster than anywhere else. In fact, Staples is the only place I've found in Sacramento that actually does front and back photo printing. That's about where my preference for this particular Staples ends. On my last visit, the stocks were sadly understocked and I wasn't able to find the printer ink I needed. The only employee I encountered outside of the print center could only give me a bewildered look when I asked when more stock would come in. My advice: Check out this Staples for your printing needs, but otherwise you can find a better selection of office supplies at Office Max or even Target. read more

I never leave online reviews, but considering the ABSOLUTELY HORRID experience I had with this store I have no choice. If I could give this store less than one star, I would without any hesitation. I spent nearly two hours on the phone to find resolution to an online order mixup that was due to an error by STAPLES. I helped my son with an order the day after Christmas so he could purchase a gaming chair. The Cumming store showed the item in stock online, so we placed the order. His debit card was simultaneously charged for the item. An hour later, we received a call the item was not in stock. We were given absolutely no recourse although there are multiple stores in the area with the item available. Instead, my son must wait 2-3 banking days to receive a refund while Staples ties up his money. No alternative for the customer whatsoever. Their system is incredibly flawed! The man I spoke with in the Cumming store (who claimed to be one of the store managers) was incredibly rude, offered no alternative or help, told me to call the 800 number even though it was his mistake - he admitted he "scratched" the order when it came through because all he had was a floor model - and then he ended our conversation with "I don't know what to tell you lady" before he abruptly hung up on me. If I knew his name I would post it here, but when my husband called the store to find out who the manager was he was given a female name. Riiiigggght. We can't wait to give our business to Office Depot in the future! We will never, EVER purchase from Staples again!! read more

If I could give negative stars to this store's Copy and Print center, I would. I deal with Staples Copy and Print centers all over the country because my company does trainings that we need binders printed for. I've never had this poor service. First of all, my files were too large for the Staples email system to process. So I called the store. As soon as Rosemary picked up the phone I knew this was not going to be good. She had no idea what the maximum size of the file should be for it to go through and told me to submit my order through the website. Submitting orders (especially large ones) through the website is a horrendous and slow process, but I had the time so I did it anyway. Then I call Rosemary back to see if she got it. Yes, she says, but she cannot open some of the PDF's. She said they are not PDF's, they are in something called PhotoExpert. I told her I had no idea what she was talking about and that I would try to send those pdf's by e-mail, since they were fairly small. So I send the email and ask her to please call me if she cannot open them. No call, so I figure she was able to. I'm sure you know what happened next... My binders were of course not printed in time for my training. I'm assuming Rosemary spoke to me, knew I had an order that needed to be done by Monday, and went home for the weekend without telling ANYONE else my situation. I played phone tag with the Copy and Print Center all weekend trying to figure out if they received everything. I figured my numerous frantic calls would clue someone in to the fact that I need HELP, not attitude. When I called Rosemary to ask her why my order would not be completed, she pretended to not remember speaking to me the week before. We had 3 conversations and she looked at my files, asked me questions and wrote stuff down. I didn't think it would be so hard to print paper and then put it in binders... Staples Sacramento, YOU DID NOT MAKE IT EASY. read more