The Staples offers a straightforward and comfortable shopping experience. The store is well organized, the aisles are clearly labeled, and the printing area works efficiently. My documents were printed quickly and the staff were polite and professional. read more

I am writing to formally report an extremely unpleasant experience I had this morning on May 7, 2026, around 8:22 AM at the Staples location at 3223 W 6th St, Los Angeles, CA 90020. I visited the store in a happy and positive mood because I wanted to order Mother's Day balloons for my family. Yesterday, while returning an Amazon package, I noticed rose-shaped balloons and decided to come back this morning to purchase them. At the front desk, I approached an employee named Ken -- a heavy-set man with curly permed hair -- because I believed he worked in the balloon section and could assist me. When I politely asked about ordering the rose balloons, his response was shockingly dismissive: "What? You look for it yourself. If it's not there, then we don't have it. Just look at the balloon pictures over there and pick one." I then pointed to a silver Mother's Day heart balloon on display and asked where it was located. His response again was: "I don't know. Just buy whatever is there." The tone was irritated, careless, and openly disrespectful. At that moment, I put all the balloons down and asked for his name. He simply replied, "Ken." What upset me most was not just the lack of assistance, but the complete absence of basic courtesy and professionalism. I truly do not understand why someone who appears so irritated by customer questions would choose to work in customer service -- especially in a department specifically selling celebration balloons for occasions like Mother's Day. If customers asking questions is such a burden, then why sell balloons at all? Why not clearly label the products and information instead of treating customers as an inconvenience? This experience completely ruined my morning and destroyed the joyful mood I had walking into your store to prepare something meaningful for Mother's Day. Honestly, experiences like this are what make people feel that AI and self-service machines are becoming preferable to human employees. At least machines do not make customers feel unwelcome for simply asking a question. I strongly urge management and corporate leadership to address this employee's behavior seriously and improve customer service standards at this location. No customer should be spoken to this way for simply asking for help. I would appreciate a response regarding how this issue will be addressed. read more

Listen... I LOVE a good office supply store. I'd rather shop for office supplies than clothes or shoes - ANY DAY. This Staples is not it. It's dirty. It's really small and doesn't have much stock. What they do have is largely locked up to prevent theft... even things like pens. It's really hard to find the entrance. For some inexplicable reason it's in the back of a building, where the trash is located. There is an odd parking lot that is behind a gate. It's just a strange setup. The employees could not be less interested in you. They're on their cell phones or chatting with each other. A Staples trip is usually a treat for me. Not this time. read more

You guys have the DOPEST employee Nearly the Great !! She La so pleasant and knowledgeable I was having so many issues she knew everything about the store it's machines and my life too lol she's a gem take care of her great investment!! read more

Staples - Nearly the greatest employee!! - Shipping Centers Near Me - Los Angeles, California

Jason provided me with excellent customer service, he was professional and welcoming and prompt. I appreciated his calm and professional demeanor. The security guard was also professional and welcoming. read more

I wanted to start to say that I came in having a hard day. But needed to get several things printed & a poster. Sev made everything go smoothly & I appreciate his help. Great customer service & truly hands on! Thank you read more

This man just listened to this lady for an hour with so much Eaze and he was so sweet and wonderful. He never got upset just was so sweet and all his other coworkers checked on all the other people in line. Everyone is doing the best they can. She literally held the lineup for about an hour and they were so nice to her she was just venting about a box that got stolen from her property. Please check in on the employees who worked this day because they absolutely deserve it. Seriously I could never be this calm this lady is still here while I type this read more

Staples - Shipping Centers Near Me - Los Angeles, California

Here again to leave yet another glowing review for Nearly at the print center. I came in during a particularly busy time, she was juggling 4-5 customers at once and was just really professional and overall kind to some people that needed more help than others. Answered all my questions and got what I needed in a timely manner. Thank you, Nearly!! read more

I always come to staples and Nearly always helps me out with my printing needs honestly over all this store printing department is amazing they always go an extra mile for the customer great customer service great attitude Am grateful for them read more

I'm very bummed to see such low ratings for this location. Every time I come in, the staff is nothing but helpful and friendly. The place is clean AND there's a private parking lot. What more can you ask for in LA?! The store manager is the best. He is so willing to make his customers happy. I was 5 dollars short of a discount on printing and he gave it to me anyway! I 100% recommend downloading the staples app. It's an awesome way to save money and earn rewards for buying the things you already need! read more

Good attention and service by all staff good place to come and print and purchase office supplies!

Great experience. Nearly at the print and copy station was very helpful and she went above and beyond for me. Thank you!

Customer service was top notch, called in for a question and they answered it with ease. Walked in, staff was super helpful and nice. Got what I needed in like 10 minutes. Kindness goes a long way these days. Nice. read more

This is my go-to staples. The size of the floor is relatively small but I get what I need most of the time. The associates are all polite and nice. read more

I visited the staple located at 3223 W 6th St, Los Angeles, CA 90020, on Sep 24,2025 between 1pm-2pm. I just wanted to drop off my Amazon package. There was a black man (in his 20 -30s) and a Hispanic girl at the Amazon return station. I was standing near the counter to return my package. The girl was taking care of her order with a customer, the man was there too but he didn't say anything to me, so I assumed I would have to be on the line where the Hispanic girl was at. After she was done with her customer, she told me that the black man is supposed to take care of the drop off package. So I went to him, he took care of my stuff quietly, absolutely no words came out from his mouth. After he took my package, I made my way to the exit. Then I got a gut feeling that he might be mistakenly not scanned my return order. When I checked on Amazon website, it wasn't scanned. So I went back inside and asked the Hispanic girl to make sure that the package was scanned. The black guy was listening and he said "that's why I asked you for the receipt lol" so I said "I'm sorry I didn't hear you" which I actually didn't hear. In fact he never spoke while he was taking care of my order so I generally thought he couldn't talk. I also didn't know if I could get a receipt for the return. After I apologized for not hearing him saying that, he then laughed and said "I asked you for the receipt lol" it made me feel extremely uncomfortable. Then I said "sorry i didn't hear you saying that" then he just laughed and ignored. The Hispanic girl was so sweet and nice. But the black man needs to learn how to communicate with his customers. Not all of your customers are experienced in returning Amazon packages. Also, not many people are physically good at hearing. I am Asian, especially in this massive challenging time with immigration issues, his attitude really made me feel uncomfortable. From his attitude, I can only believe he was trying to act rude on purpose because of my race. read more

There was something slightly post-apocalyptic about this Staples, but we did obtain passport photos here for our kids when we desperately needed them. We'd struck out at CVS and Walgreens on a Sunday evening, only days before our application appointment at the post office, and we needed to get those photos immediately if we wanted the passports to come when we needed them. We just got back from Mexico this week, and I'm really grateful to Staples for coming through when the other janky chain operations failed. I didn't even know you could take passport photos at Staples. We only ended up here because someone working at the Walgreens next door pointed us in the right direction. We walked over carrying a baby and a toddler and threw ourselves at their mercy. To our relief, we were helped immediately. The photo set-up seemed more legit than the drugstore equivalents, with a camera that looked less than ten years old and a white lit backdrop instead of a flimsy piece of whiteboard. We got a stool for the toddler to stand on, and daddy held the baby up for his photo. The printing process was fast, and it was pretty fun selecting the photos and watching the photographer get the dimensions just right for passport purposes. My husband once had a passport application rejected because his photo was a tiny bit blurry, and we didn't have the leeway for that kind of mistake this time around. We paid and left within minutes, putting an end to this long, frustrating errand. I imagine the rest of the Staples is up to snuff, but wasn't looking to explore. It wasn't the warmest, most inviting place--it had harsh lighting, exposed pipes, and generally dismal air of a lesser megachain in the 21st century--but it seemed reasonably well stocked and the staff was great. If you need passport photos, start here, and I'll keep it in mind if I ever have to go to a store for whatever Staples supplies. read more

Elizabeth at checkout was very helpful and helped me get a rewards account started and saved me on some money! The service was very helpful and she was very kind and had patience. I got some good deals with this purchase going back to school!! read more

Staples - School supplies - Shipping Centers Near Me - Los Angeles, California

This 5* is for Ibrahim. They're mostly kind in the print and shipping area. Ibrahim is on another level as he goes out of his way to provide excellent customer service. He's attentive, professional and patient. read more

I am getting married and staples has been my go to for all the DIY things we are doing. I was there a few weeks ago and someone in the print center was so patient and helpful with my fiancé and I. I told him exactly what I wanted, but wasn't sure how to get that outcome & he made it happen. Then, last week, I sent my fiancé to pick up our invitations and there was issues with the sizing of the photos I sent. Dennis was the one who helped my fiancé right away & Hector was the store manager that day. I was a bit embarrassed at how picky I was because I needed a specific size. When I tell you that the employees in the print section will take care of you, trust me!!! I value their work and have only had great experiences at this store. They've made the wedding preparation process so smooth. read more

Few weeks ago... 30 minutes before closing.. people are in line waiting and this employee at the shipping service is unprofessional. She talks to one customer so long when people are in line to be helped. She talks to the customer about car insurance thing. Looks like this customer had an accident? If you need an advice on the car insurance go elsewhere instead of holding up the line. Plus the employee doesn't know how to cut off the customer nicely read more

Had a good experience at the Crenshaw Baldwin Hills location where they are short staffed but still paying attention to the needs of walk in business clients. Do the shortages and staffing. You should always try and come in several hours before you need something bound or print it however, you can also use the online service to submit your orders.. the manager is open to solutions that help a business owner and the staff person here has been excellent. She was calm. Explain the procedure to me and then helped me to find a solution. This is all you can ask for in a local business - one way to improve their service is to cross train all employees and managers to be as knowledgeable and efficient as the person assigned to the department. Nevertheless they are working together to attempt solutions to serve the client - patience and appreciation go a long way in these situations. Special thanks to Lanisha in the copy center! read more

I usually hate going to staples or office depots, but Jimmy from the print department is the reason I come back for all my business needs! He's a rockstar and super knowledgeable with all your printing and advertisement needs!! Staples needs to promote him! read more

This place is full of bums. Every time I go and need help, workers ignore you or tell you they'll "send" help but they never come. Always a bad experience whenever I go. They're all lazy. Even the security guard just stands on his phone doing nothing read more

Staff is wonderful! I came in for prints--and found a sanctuary of excellence. The work here is beyond ordinary; each piece is crafted with precision, care, and true artistry. Best Staples in Los Angeles! read more

I never write reviews but today I had such a good experience that I feel compelled to. The staff went above and beyond to help me with a project, trouble shooting my tech issues and letting me use some of their personal office equipment. I was there for over an hour and left in a better mood than when I arrived. Anthony was so helpful and patient, he saved the day! The copy center staff were also great. I'll be sure to come back to this location and recommend it to friends. Thank you! read more

I just went here tonight around 6:20pm to asked for them to print me my passport photo, I was 2nd in the line and the lady who assisted me asked me if my digital photo is already set as passport photo, because if not, she need to print one photo per photo paper and they charged $1.42 per page. So I responded "okay, no problem" because for me as long as they will give me the photo that I am buying I will pay. So like what she said, my passport photo was printed in the middle of an A4 size photo paper. When she gave me the finish product, all 6 passport photos where cut unevenly and all different sizes and I asked her why it is not cut evenly, she responded "well it is not sized as passport and I already did my best to cut it nicely, I took the photo and still paid for $11.89. I will try to see if this will be acceptable my legal passport document but if not, basically I wasted $11.89 for worst customer service that this staple associate provided me! read more

I came to fax some papers today and I've never faxed any papers before today. I was asking for help and I was treated carelessly. I asked for help multiple times and the two associates were busy fraternizing with each other instead of being attentive. The young man even stopped in the middle of the transaction to joke and talk to her as if he's not at work. When he finally did help, he treated me as if I was bothering him. I didn't appreciate the customer service. I hope to have a better experience if I have to return. read more

This place sucks. Slow and Harley anyone working in the printing section. Everyone should know how to work the printing department so when it gets busy there isn't only one person in that department- it's a nightmare for the customer and employee. Send help! read more

Great experience with Oscar , Very good service and was professional with assisting me with the printer machine . Elizabeth was helpful with my shopping experience. No problem in n out. Thank you guys .! I would like to return to this exact location. read more

A major perk about this Staples is that it comes with its own parking lot. There was a mentally ill man and a group of teens doing who knows what in the more empty back area of the parking lot, but the front of the lot was fine. Initially, I was turned off by this location because of how messy, dirty, and unorganized it appeared. However, the employees I encountered changed my perception of the location. I ordered a printer online and picked it up in store. The process was easy and an employee even helped me carry the printer to my car. I also got some printer paper that happened to be my sale. The employee who checked me out was extremely nice and helpful and gave me some pointers about the warranty that I never would have known. read more

Staples - Dirty floor - Shipping Centers Near Me - Los Angeles, California

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I was needing a help in the Copy and Print Department and the associates in this department totally know what to do. The Copy and Print Department was back to back with customers and each and every associate had great customers service as well as team work. I just cannot say enough. On a scale of 1-10 I give them all a 10! Good job read more

As a non tech savvy person, I was dreading printing out a project I was working on (bachelorette passports). It was front and back with special measurements and all sorts of colors. I had trouble understanding how to put it together to make it work. I struggled to explain what I wanted but David took his time to make sure he understood me. He walked me throughout the process from sending my pdf to their email down to sizing it to the correct measurements. We had an issue with the content of my work but after some minor tweaks he got the okay from Elias and we were golden! Unfortunately, David had to take his lunch but fortunately Jude took care of us. Overall, I am sooo pleased with the service and couldn't have asked for a better Staple's rep. Thanks again :) read more

Staples - Self service copying - Shipping Centers Near Me - Los Angeles, California

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Terrible!!! Customer service. All the staff looks annoyed to be working there. Totally understaffed and miserable. Just shut this location down! lol. read more

Came 2 hours before closing time. I was assisted by Tony from printing department and he was very helpful and kind. Definitely recommend this Staples location for your printing needs. Thank you Tony! read more

Do not get your prints done here. They have messed up my order 3 out of 3 times. The workers are very slow and don't seem like they want to be there. I went to pick up my poster that I needed for work at the time they said it would be ready, but when I got there they told me their machine was down all day. There was no phone call to let me know my order would not be completed that day. A previous time, a worker named Tony took my order, but did not submit it for the next shift. When I came to pick up, the next shift told me they never received the job. Apparently, this was not the first time that employee made that mistake and seems like it happens often. Go to the Staples on Wilshire instead. They were much more professional and even had my poster done, hours before expected pick up time. I also received confirmation when it was ready. I never receive that at the Koreatown location! read more

Oscar from the printing department thank you! You went above and beyond for me when I most needed it. Turns out my tax guy messed up and my identity had not been compromised ... so yay! Keep up the great work and thank you :) read more

-Pandemic Review- If you're going to be doing any printing, scanning, faxing etc avoid this location at all costs unless you are prepared to wait 20-30 minutes to use their printers. I have came to this location twice both at different times and it was the same thing. Moreover during my visit today, there was a staples worker who was "managing the line" yelling at paying customers waiting outside for the printers about having their masks on, keeping a 6ft distance etc when she herself did not have her mask on correctly. If you're going to yell at customers, please at least have the decency of following the rules yourself. Avoid this place. Go to Hollywood and Wilcox. read more

Locked the door at 5:59 as I and two other customers were walking towards the entrance. When I called into the store from the parking lot to ask why, the manager lied and said he locked it at 6. I'm pretty sure my phone wasn't wrong on the time. I needed labels for my business for tomorrow, your store manager has made my workweek more difficult. Also, pulling the parking gate halfway closed so only one car at a time can pass through creates an extra layer of difficulty in getting to the store. Good job, Staples at 6th and Vermont. read more

I went into the store on 4/28 about an hour or so before closing. The store was clearly very business, but I wanted to thank Anthony for helping me. It's very clear how hard he works. I don't mind the wait when someone like that is doing their absolute best to help everyone. Thanks again, Anthony! read more

Tin and marlon Are the best! Helpful, responsive and with all the inventory Thank you read more