I really like this particular location, and prefer it over the Staples closer to my home. I've used the print services multiple times, and have always been satisfied. The employees at this location are always helpful and friendly as well. read more

I usually have a great experience at this Staples, and the staff are normally very nice and helpful. However, when I asked an employee where the folders are he said which kind I said the ones u put paper in , he responded, "So you have 2 in your hand" which felt unnecessarily rude and insulting. idk if he was insulted by me saying the obvious probably had an ego.I didn't catch his name, but he had dark hair, looked middle-aged, and worked in the front. Thankfully, another employee was very kind and helpful. read more

No idea who JT is but rude as heck. I've had great service here but he was definitely off-putting. Location does have great parking though - hope this helps. read more

I needed a few last moment office supplies for my work in the morning. I normally order online using a corporate account. Not getting out much, the store seemed huge to me. Luckily i found a really helpful sales associate who guided me to find just what needed. I'm grateful m! read more

I had a very disturbing experience the other day at this store with a young male retail associate. As I was looking for an order confirmation on my phone, he said, 'You know who you look like? I bet you get this a lot. Eartha Kitt.' I said nothing at first since I was stunned and he said, 'You don't know who Eartha Kitt is?' The male customer next to me also chimed in, 'A little bit.' This was a sexist episode tinged with a racist microaggression. Because I am a woman, he thought he was entitled to speak about my appearance (objectifying) and just because I have a tan, he compares me to a Black woman. Bottom line, he was supposed to just give me my paper and not make comments about my appearance. I have lived on earth for over 50 years, in many different cities and one other country and I have never witnessed such disrespect by an employee in a service setting in my life. Bizarre and rude. Outrageous. read more

Written by: Jennifer Wood Elyse at the print and copy at is just amazing art of amazing artist mind and creative in making your business card just jump out not enough flashy way but in the most beautiful meaningful way you could get in a business card and it's at point now. I just kind of leave it with her and for me I play piano for a living and she is just so perfect at placing things. I can't begin to describe how happy I am with how good she makes my just jump off though desk or off the piano or wherever I am I mean if I handsome someone in this business card it's just exciting to have found someone this good !!! I don't even have to tell her anything. She already knows what to do. What color how to do it she just kind of like a Tailor for clothes where she knows what the person wants immediately. Thank you, Elyse !!!! read more

Alex! thank you so much for your compassion! You are absolutely amazing! Called in for IdentGo appt, super late because my mind was everywhere but he was super courteous and understanding just wanted to give him a little shout out read more

Cindy from the Print & Copy center was SOOO helpful!! My fiancé and I came to print our DIY save the dates and Cindy was so nice and patient. She helped us perfectly align the front and back sides before she printed them & helped us get a perfect cut on all of them. We also saved SO much money printing them here vs. other wedding printing sites or businesses! They came out so great. read more

Staples - Printing Services Near Me - Los Angeles, California

Horrible service by you Girl who works behind the print counter...second time I've encountered her. She told me today she didn't have access to the Staples website so she wasn't able help me. What store doesn't have access to their own website?! The manager would do well to replace her or at least cancel her on what true customer service is! read more

This Staples location saved me. I had a passport appointment in the morning and forgot to get a passport photo. I didn't remember until 8:00 pm and all of the Staples and other passport photo locations were closed. I tracked over here with a quickness and got my passport photo taken and the results are great. The price was a little higher than most places but to be honest I would have paid $100 tonight for this photo. So grateful this location closed at 9:00 pm tonight and take a photos until closed. read more

Staples - Passport photo section - Printing Services Near Me - Los Angeles, California

First time going to this Staples. I've been to a few but this has been my best experience thus far. It was clean, well kept, and everyone was friendly. The main star of my experience was Benjamin aka Ben! He went about and beyond, providing excellent service for myself and other customers. We were all stressed out regarding the finger print process and our appointments being cancelled elsewhere, but he got us in and hit the job done. Thanks for being accommodating, pleasant, and helpful in a high stress situation. Your service is greatly appreciated! And no price can be paid for the great value you bring to this company. I hope you get the recognition you deserve! read more

Their printer and scanner quality is really poor. I tried scanning a photo and it came out very low quality. When I asked the staff if there was a way to get a better scan, he told me I'd need to buy a higher-quality scanner myself. read more

They have recently open up an Amazon return desk, the manager has their employees do two things at the same time be at the register and return packages for clients. They get so confused by doing two things at the same time he is no help and his management is bringing that store down. read more

This review is for Stacy at the TSA pre-check kiosk. No one wants to deal with the task of doing pre-check but Stacey is super friendly, positive, happy, and upbeat. She made the experience pleasant and not only that added joy to it. I even had a fumble with the machine but she quickly corrected my mistake. Thanks Stacy! I appreciate your help and kindness! 5 stars! read more

I came here to do basic thing... return something through UPs... the lady was a complete idiot and argued w me that I was wrong and had to go to a full service UPS store... just say u don't know how to do it! Then went to return amazon.... I waited since no one was at counter but as I waited 3 other people came to the register to buy stuff... so they wanted me to wait behind them! Why??!?? Then I had to return something w a warranty and this is the only store ( and I have been to 10 different staples depending on what part of town I happen to be in so I can run errands too) and the manager says he can't do it... it's standard ... yet he specifically he is the ONLY one that does it. Reminder .... Never go back to this staples!! Or star shopping at Office Depot! read more

I had an appointment at 2pm. I arrived at 145pm (per email instructions from identogo was to arrive 10 mins early) I was told the person went to lunch. Patiently waited till 215pm and calmly approached staff again about my appointment. The lady was nice and paged whoever needed to get there but they didnt get there till 235pm and no apology or explanation from the guy. read more

I bought a brother printer, laser that failed after a short period of time. The place was not willing to do an exchange. I had to take it up with the manufacturer. I was upset about the experience, and felt the pricing was ok but service could have been better. read more

IF YOU NEED PRINTING, COME TO THIS LOCATION! I would like to give a special shout-out to Tony and Sindy in the printing department. Their customer service skills are unparalleled! I was very indecisive about a picture I wanted to frame for a birthday present and they were patient with me and took the time to explain the process and what my options were. I came in about 4 times that week, very late in the day due to my work schedule and Tony answered all my questions. Even though it was extremely close to closing time he never rushed me or got impatient with me. I used to go to Office Depot for my printing needs but going forward I will ALWAYS come to the Staples on National & Sawtelle! My sincerest thanks, Natalie L. (Not sure why my name on Yelp says Cheryl) read more

This is my favorite staples in all of la because of moris, who works at the print center! he is amazing and so helpful and so kind! everyone who works at this staples is so nice. thank you for your incredible service! read more

Grosser than ever. Still can't do basic vacuuming nor machine cleaning. Really wild and unbelievable. 3 years of cake dust and dirt etc build up. Bored life bearable to print from their machinces . Truly a gross unsanitary and disgusting experience. How a corporate person hasn't seen nor addressed this embarrassment is beyond comprehension. Also mentioned to a manager- his response- a smirk attempt at a smile shrug off and audacity to say " this location is actually one of the cleanest. Really ? On what planet I said . Would be shut down if served Any- kind of food . read more

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Tony in the printing department brought a much needed laugh to my morning. I also appreciated how calmly he dealt with a frustrating customer behind me. Super nice guy. read more

The Staples on National is AWSOME! So is ANDREW IN THE PRINTING DEPARTMENT. He was so kind, friendly helpful and very knowledgeable about the printing problem I had. He took care of it effortlessly. And I thank him for that. He is an asset to the Staples company on National Blvd in west Los Angeles. I recommend this place for ALL your office needs. read more

I'm writing to leave a review of my service experience, which was exemplary, thanks to Staples employee, Laura. I came into Staples tonight to look for chairs. Working from home without a proper office chair has been painful and I decided it was time to purchase an ergonomic chair and the work from home pain that's come with COVID. As I was trying out different chairs, Laura approached me to ask me some questions and make sure I was finding what I was seeking. Initially, I was looking at chairs that were soft with plush cushioning, but Laura informed me that the cushions often wear out over time and if cushioning is the reason I would purchase an executive style chair, I might be unhappy. As I spoke with Laura, she informed that mesh chairs aren't likely to wear out over time. Trying out some different mesh chairs, I found one I liked. However, I noticed the price online was 25% less than what was listed in the store. Laura said I could order through the store and they'd match the price or I could order online, whatever I preferred. As I was leaving the store, there was a bit of a line, so I opted to order the chair at my house. Ready to order the chair, and having it in my shopping cart at the reduced price, I noticed the price had gone up at the time of checkout. I called the store hoping they could honor the lower price, which I had showed Laura in the store and happen to screenshot. To my luck, Laura picked up the phone. She had remembed me and the price point. While on the phone, she offered to guide me through the checkout process to get the lower price. However, like an episode of Curb Your Enthusiasm, my wifi went out at the worst time and Laura could no longer hear me. She continued to guide me over the phone without being able to hear me. I disconnected my wifi and attempted to reconnect to purchase the chair. Going above and beyond, Laura called me back on her own to ensure I was able to purchase the chair at the lower price. Honestly, without her service, I would have likely not purchased the chair. read more

Thank you to Andrew. What a superb employee. He went out of his way to show me how to use the Staples app and helped in every way to make sure I understood how to get the most out of it. Based on his service alone, this Staples goes to the head of the class. read more

Very clean store and most of the staff was very friendly! I just popped in to return ship an item, but overall it was a good experience.

I have been to umpteen Staples before. I needed to make large copies right away. This Copy and Print center had only one employee, this worried me but, Mamie helped me out greatly and got me out quickly. She was professional and efficient. I was recommended to come try this store in Sawtelle and National, Next to Rite Aid. Good Parking in front of door in case Of buying paper and stuff. Store was tidy and neat. I will be back when I am around this neck of the woods. read more

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Shout out to Andrew in the printing department for helping me out today at 4:30 PM. He was very thorough and made sure that all my printing needs were perfect and comfortable with my level before charging me. He made me better prepared for my pop-up shop. I will be doing tomorrow for my business so thank you very much! read more

The most kind, and helpful employees ever. It sounds so silly, but I needed a passport photo and felt overwhelmed about it, and the team made me feel so taken care of and safe. It was such a small part of my day, but honestly MADE my whole day. QUALITY SERVICE, QUALITY HUMANS. thank you so much. no notes. read more

I never really need office stuff until now. For my computer and printer needs I go to Best Buy and the like, but now this place is the place. They are out of the tech stuff quickly but plenty of other good stuff with competitive prices. I got a good deal on external hard drive that I picked up last minute because they had time to explain the differences and benefits. Staff was friendly and nice and they have great selection of stuff for home office, school and even for personal use around the house read more

STAPLES on Masselin and Wilshire can't do simple things as remake a picture....yet it clearly states it next to the cashier....so disappointed read more

This is by far the best staples!! I go here to make flyers and laminates for my business and they are just phenomenal. The prices are great, they are attentive and knowledgeable about the print jobs, and it's always clean and pleasant in there. I look forward to going there to pick up my projects! Farrrrrrr better than other locations! read more

The customer service here is sooooooo bad. I had to drop off two packages to return to Amazon (already in the box with the shipping label attached). It would literally take 15 seconds to scan. The guy working behind the desk saw me standing there (made eye contact) and didn't acknowledge me. He was helping another guy that was deciding on what poster to order. He finally called for someone to help in "shipping" over the loud speaker and no one came. Like 15 minutes later, I walked to the other side of the store to ask if someone could just scan it, and they said "I think he called for someone". Yeah, he did, but no one came. I ended up leaving with my packages. Very rude store. Will not shop at any Staples as a result. read more

I used the Staples print center at this location on National and Sawtelle for business cards for my work. Their cards are very much less expensive than our regular print company in Arizona, Fedex kinkos, and even Vista Print (if you don't count their confusing myriad of coupons). But the best part was totally unexpected. If you have your order in before 2 PM (all set up etc. - I sent just one sized business card in a PDF file), you can pick them up same evening, before they close. They say you can pick up between 8 & 9 PM, I believe, but I got an email saying cards were ready ~ 5 PM (I had placed order at 2 PM). Paid $39.99 + tax for 1000 medium (professional) weight, matte color one-sided, business cards. No extra charge for same day printing. You have to upload them into their web portal/make up a quick Staples online account if you don't have one (or use your regular Staples office supply ordering account) but it was pretty easy and would likely only take about five - ten minutes first time, surely less for repeat orders. Super happy to get high quality good looking cards that were easy to pick up locally, at an incredibly low price, in under four hours! Great deal. read more

Employee "forgot" to place an item that I paid for in the bag. They were not accommodating! Very frustrating! Horrible employees!

Professional. Courteous. Knowledgeable. The staff in the print department thoroughly understand both the technical aspects and efficient pricing for jobs - no matter how simple or complex, big or small. This is truly an office away from the office. I had a very simple, efficient and pleasant experience. read more

Staples - Staple Print Center - Printing Services Near Me - Los Angeles, California

I was totally floored today at Staples. I was profiled by their store manager. I was next in line behind a while female, and a white male walks up, and the store manager takes this guy before me. Santa clarita Staples, you should be ashamed of your store manager Joel. Then the customer waited for me outside to defend the store manager because I told the manager, "You should be ashamed of yourself" that could have ended deadly. I will never set foot in another Staples, and I will tell everyone I know to band Staples!!!! read more

Right next door to Ralphs http://www.yelp.com/biz/ralphs-los-angeles-17#hrid:FBuD3IFQEKKRnnn7rBTpDA and Rite Aid http://www.yelp.com/biz/rite-aid-los-angeles-7 I've found a new multi-tasking Mecca. True, my most frequent Staples purchases are ink and copy paper but if I needed to use UPS this is the place to do it. All associates are trained to ship your stuff! Last pick up 4:30pm weekdays. Tidy digs. Discounts and rebates galore. Printing services. Helpful, pleasant staff. Plenty of free parking. How good is that? read more

I wish I could give this store zero stars. I just left Staples some 30 minutes ago and was so upset over my experience that I knew I needed to write a review. I purchased a two pack ink cartridge. When I got home, the neither cartridge was the same and neither were the same as the package label. Both cartridges were expired from several years ago. I tried to exchange the product with receipt today and the manager refused. He told me to call HP. He seemed to refuse to acknowledge that his store sold faulty products, continually saying that his store does not sell such cartridges when they obviously do. If a store sells faulty products and refuses to exchange them for non defective products, you should shop elsewhere. Update: I took the ink back to another Staples and they said that the packages get mixed up all the time! read more

Staples - This was the ink I bought at Staples. As you can see, none of the cartridge labels match. - Printing Services Near Me - Los Angeles, California

Great experience every time I come! I bring my dog since I live nearby and can walk. They have so much fun stuff to discover. I use them when I need to drop off UPS packages as well. My most recent experience was for photo holiday cards I made online to pick up in-store. 1 day! They were ready. They came with envelopes. Price was right with Groupon! The quality was awesome and so was the customer service. Wonderful woman helping me also told me they sell stamps and have mail drop off for when I mail them- I did both! Great experience! read more

Wow, can't say enough about the wonderful service I received from Andrew at the printing/photo center at this staples branch. I came to print a number of different documents and photos, each requiring a different style of paper and resizing, and he made the entire process so easy and straightforward. He was kind, helpful, and incredibly knowledgeable. Come see Andrew at the printing center, he's your guy! read more