I am self employed and very seasonally affected . And now is my season - tax/accounting. I dropped…read moremy pc laptop off, let them know it crashed on a Microsoft update and it would mostly likely be a windows reinstall. John reached out to me when they begin the work to find out what I used the laptop for so he could make sure include those files were included in the back up. Whatever he did, he backed up everything that needed to be. It could be routine to them, but I was very relieved- I dropped off my pc Tuesday, got it back by Thursday. After I picked it up, I downloaded and set up my various software, Restoring my backups.... And it's like nothing ever happened. Laptop closed, dual monitors on, programs up - Ready For Business. I was fully prepared to junk the laptop and just start 2025 over on a newer laptop. That would have really put me behind schedule. I'm very grateful, these guys really helped me out. And their prices are very reasonable. This business pulled through for me!

I record a TON of footage for work and unfortunately, the drive that I store the bulk of it on…read moredecided to completely conk out on me. I have so many video projects that I'm working on that it was such a bummer when it no longer was readable by my computer. I found Tech Boys Patchogue on Yelp and after reading fab reviews about Rich and his team, I sent them a Request a Quote on Yelp. They got back to my super fast and said to come on it to see what they can do. Well, come on in I did and one day later, it was fixed! I was astonished how fast they got it done. They even transferred all my data to a brand new and more robust drive that I sent over to them via next day Prime shipping on Amazon. The prices were reasonable considering the turn around time and the amount of data (nearly 1TB). I'm super glad that small, independent shops like this are still around! I appreciate you guys very much!

so ive purchased this plan because it comes with 20gb mobile hot spot i tried using my 20gb mobile…read morehot spot yesterday for the 1st time since i've bought this plan... i had "zero - 0 " balance .. long story short... i reached out to simple mobile .. got in touched with a nice customer service person by the name of "peter" ...he informed me that i did in fact purchased the upgraded plan $50 with auto re-up that comes with 20gb mobile hot spot but for some odd reason the system did not recognize the new account upgrade.. so he did a manual acct reset... that eventually deleted my 20gb acct upgrade purchase... called simple mobile to get this fixed on thurs. dec. 18 @ 5:31 pm i spoke with ronalyn. ... .id# 522949 ... conversation lenght 1:6:31 sec .... """ still did not get my 20gb of mobile hot spot that i paid for """" im awaiting a reasonable fix from """ simple mobile asap """" yours truly, roy solomon (( ps. ive been with simple mobile since 2010 )) . i will be bringing this to channel 11, ch2, ch7 & ch, 5

terrible service, unprofesional,inpatient,allen treated me like a turd in customer service left a…read morebad taste ,never again.

I have known Eric and the guys at Odyssey since they opened. These are great people to do business…read morewith. I have been there many times over the last few years. They have always been friendly, polite, and very professional. They also gave me a lifetime guarantee on any work they did or any phone I bought!!! I don't know any other business that will do that for their customers!!! I have referred at least 10 other people to go there with any cell phone problems, and every one who went there was very happy with their service. It is rare to find this high-quality service and people these days. One personal experience I won't forget was a day I came in with a phone that had suddenly stopped charging. It was a busy afternoon, and Eric looked like he was trying to help a thousand people at once--okay, maybe just six, but still. Phones were ringing, customers had questions, and you could tell the day was hectic. But somehow, he still made time for me like I was the only person in the room. He didn't rush, didn't cut corners--just calmly took care of it and explained everything as he went. He figured out it was just a dirty charging port and fixed it on the spot. No charge, no pressure--just "you're good to go." Honestly, it could've been a chance to sell me something or tack on a service fee, but that's not how they operate. It's the kind of place where you feel like they genuinely want to help, not just make a sale. That's the thing with Odyssey. They're busy, sure, but they never make you feel like a burden. It's rare to walk into a store and feel like someone's actually on your side, but that's how it is here. I don't usually leave reviews, but these guys have earned it. If you need anything phone-related, give them a shot. They've more than earned my business--and my trust.

While replacing my battery, he broke my screen. He showed me and told me he would fix it, which I…read moreunderstood. Yes he fixed it but the battery he gave me was even worse than I had. When I reached out to him he wasn't even decent enough to reply to my text or call. THIS IS HOW THEY TREAT THEIR CUSTOMERS. HORRIBLE!!! STAY AWAY FROM ODYSSEY!!!

Daniel was great- quickly diagnosed my phones issue and fixed all problems - phone working like…read morebrand new. Great customer service!

I had a software problem with my desktop PC and printer. Roberto was able to fix the problem…read moreremotely and in less than 30 minutes. Mr. Tech Bench very reasonable and very patient!

Do not go to this place to get your phone fixed because one of the employees damaged the battery of…read moremy dad's phone and they said they were gonna fix it but they never called back my dad on whether if his phone is fixed or nah so ye this place is a scam so guys don't go to that place so that they don't damage the battery or anything on your phone and causing y'all to lose your money

From the owner: Our business is Quality in all we doread more

I had broken my screen on or about March 7th, and made a few calls to try and get it repaired…read more Everyone wanted me to drop my phone off for a few days and wanted over $200. When I called Kevin at Red Hot, he wasn't sure if he had a replacement in stock and would call me back. He called me back within 15 minutes and said he has one in stock, but the color was not the same. I really needed my phone, so I didn't care about the color. He also explained that I could not get OEM because my phone is so old. No one else told me that. He told me to come down and within 30 minutes he was done. I was so happy, iI went home and put on a new scree protector. It wasn't until the next day that I noticed that I wasn't able to type "e or 3". I downloaded a screen tester and found a dead spot. I called Kevin immediately and he said he woul order another screen. It came on a week later and he changed it within about 3 hours, he was extremely busy that day. The next day I noticed that ghe volume up button was not working, another defective part. What are the chances? Within minutes he took some part of the defective screen piece and put it on the new one. Now it's working great!

I got my screen repaired quickly and professionally while i waited in the car ( due to the Covid…read morerestrictions) not even 25 minutes to fix. Once fixed he brought the phone to me in my car, great SERVICE. I was even given a screen saver and the phone charging port cleaned. It looked like a brand new phone. The prices here are great and will recommend to everyone i know. Thank you.

Took my phone here to replace a cracked screen. I ended up having to pay in advance because they…read moredidn't have stock and had to order the part. When I picked up my phone, they had repaired the screen but broken the fingerprint and proximity sensors in the process. They were apologetic and said all the right things so I expected they'd take care of it. They took my name and number down and said they'd call when the parts arrived. I never got any calls from them even after calling for status a handful of times. I stopped into the store numerous times and either the person that broke the phone wasn't in or I got the same song and dance. They'd take my name and number down on post-it notes and tell me they'd call when the parts arrived but they never called. I was surprised to see so many positive reviews for this place when I had such an awful experience. They did a poor job repairing my phone and wouldn't step up and resolve the issues they caused. I would recommend you stay away from the Bohemia location and go to any number of other places to get your phone repaired. They might as well have stolen money right from my pocket.

Dropped my Iphone 7 while away at a Penn State Football Game and for the first time ever cracked…read morethe screen BADLY. When I got home stopped in and he had a new screen and battery in my phone in 30 minutes. Working great, saved my from buying a new phone, a month later and everything is still working no problems. Fast service quality job!