Helpful staff, quick service, great experience! This store is tucked away behind some other…read moreretailers in the plaza and easy to pass up, but it's in there! Definitely the most efficient and best Verizon store in the area!

Have been back to this store several times for accessories and for repairs to our iPhones. Always…read morefast friendly and reasonable. Most recently had my iPhone camera lens and my daughter's old broken/scratched up screen replaced. 5star experience for us...

Went to go get my charging port on my phone replaced and they tried to sell me a new screen and…read morebattery for 270 dollars then they tried to tell me my phone was restarting every 5 minutes after I said no to buying a phone from them. They gave up trying to fix my phone and gave it back went 30 minutes back home phone didn't restart at all these people are trying to scam me

My phone screen on my iPhone 16 pro wasn't working right with 75 percent of the screen being white,…read moreI saw this place online and checked it out, I was skeptical due to some phone repair business reputation but this one was very honest and gave a very fair estimate on repair without having to do iPhone branded screen price, repair took only an hour and got it back with the screen looking great and still very smooth, people are nice and pricing ain't bad so I recommend

The clerk told me he had to order the new screen for the Samsung A3 phone I needed to replace. I…read morewas given a quote for $130, which covered parts, labor and a lifetime guarantee. I may do better to get a completely new phone, which is outrageous, since I've only had it for six months. Also, the clerk seemed irritated that I ruined has plans to take a break.

The battery on my car key was running low so I needed a new battery. My fiancée highly recommend…read morethis place. He had to get his car key done awhile back. This place has everything battery related. Car/boat/garage batteries, flashlights, led lighting and they even can fix your screen on your cell phones . It was such a smooth and fast transaction for my car keys. They installed it there and the price was reasonable. I highly recommend you come here. Staff is very knowledgeable and helpful.

I needed a replacement battery for my car's key fob and knew this place would have it. Not only did…read morethey have it, the very friendly amd helpful employee behind the counter replaced the battery for me, and it only took a few minutes. The place itself is definitely all about batteries and bulbs. Need a battery for anything? They've got you. Need a light bulb for anything? They've got you there too. And all at great prices.

Super friendly, professional, knowledgeable and empathetic on site technicians! I strongly…read morerecommend them.

This place is awesome! It saved me several hundred dollars by fixing my iPhone!…read more My iPhone went suddenly blank and wouldn't turn on. I took it to the Apple Store in Kenwood Towne Center and they stated the entire inside needed fixed at the tune of $560. I called CPR and the two guys working were so nice and helpful and insisted I bring it in. Within 30 minutes of them looking at my phone they had it on and stated I needed a new battery. $150 later I had my phone working and back in my possession (only took an hour or so). This was so special because I was devastated I lost all of my pictures of my dog who recently passed but CPR saved the day!!

Well I went in three weeks ago to have my wife's screen repaired on her iPhone 13 and they upsold…read moreme on the battery. Well now the phone has crashed and the only thing I did was take it to uBreakiFix in Florence Ky. Nothing we can do will fix it. Now I'm gonna have to replace her phone. I should have just not replaced the battery now I'm out the 200 bucks and have to replace her phone. Thanks for nothing. I won't be going back and highly suggest saving your money.

Came here to get my daughter's phone screen fixed with no regrets! The staff was accommodating,…read moreinformative, professional, and trustworthy. Shout out to Gregory and Victoria! We had updates sent to my phone while my kid's was phone was being serviced. We knew when they were working on it as well when it was ready to be picked up. We were told an hour for a screen fix but it was finished in less then 45min. Also, You can reserve an appointment online. Overall, affordable prices, no pressure to have to purchase things you may not need, and quality care with your personal device. Highly recommend this establishment and will certainly keep them in mind for any of my future cell repair needs. I guess it's inevitable when you're the father of a teenager ‍.

This business scammed me by charging me for an unauthorized service and then demanded payment for…read morework that I never gave the okay for. They also never asked me what the issue was that I was having and assumed very incorrectly about prior damage that had occurred more than a year prior. My computers worked perfectly after those spills because I was able to do a cleaning of them all those months ago. Their forced cleaning of my computers didn't resolve my issue at all because my actual issue was electrical issues we had been having in our home, and if they had asked me what problem I was having with them in the first place they would have known this and could have earned their money legitimately instead of scamming me for it. I ended up having to pay them $150 just to get my computers back with the same exact problem. The issue wasn't with them at all but was with the monitors. If they had spoken with me we could have figured this out before this unneeded cleaning service was forced upon me to pay for. I signed up for a free diagnostic and then he called to tell me I owe $69.99 per computer. What a scam! The front desk gentleman is very nice, but the actual repairman is a scammer. They also won't refund me the money! So now I have to buy new monitors which is more than $150 on top of the forced cleaning fees! Unbelievable! This is shady business and they shouldn't be allowed to keep scamming people. At first I gave him the benefit of the doubt and thought this was only a misunderstanding, I reached out very kindly to explain all of this and ask for my money back. They only ignore me like I don't exist anymore. Of course, because he knows he scammed me!

Excellent! With computer repairs, I always expect bad news across the board: cost, timeline, actual…read moredamage, etc. While they can't completely fix something that's totally dead, I am quite impressed with how well they do with equipment on all three counts (time, cost, function). Have had several visits to them in which I was really expecting something bad, but each time I've come away with fully functioning equipment at a very acceptable price.

I'll grumble first. I needed to know where in the mall the store was so I called. The young lad…read morespoke with an accent and too fast for me to understand him. After the third or fourth request I figured out where the store was. I checked three or four repair places to replace the iPhone 8+ screen. They were all overpriced and one of those couldn't take it for two days. The young lad had the screen replaced within an hour. The kiosk is very convenient.

Extremely fast service to have my battery replaced in my I-Phone. The best part was how fast and…read morereasonable it was compared to Best Buy. If your cell phone goes black, it most likely is in need of a battery replacement. Go to the Florence Mall Second floor say about middle ways if you come in on the old Sears side. You will be glad you did...

Very knowledgeable, kind and made the process of repairing my son's phone easy! Highly recommend…read morethis store!

This is the place I was directed to come when my inner phone screen was plateauing up. I have a…read morephone that requires some extra care and these were the guys to do it. Great customer service but so wish they could do better with appointments and estimates on how long you will be away from your phone. It's hard to give up your phone these days but you literally have to do it in order to make do with their queue system. It's just not easy at all to get an estimate on how long it's going to take and what not. You make an appointment to drop it off but there's no guarantee on when it's going to be done. The employees here are very helpful though and I was very appreciative of that.

I have used Safe Ship to ship and move, since they opened in Newport, KY. I have always had…read moreexceptional service from Mason and his staff. They have shipped the Show Costumes from Costume Gallery-Newport to theaters across the country , with care and prompt service. Dealing with a company that is willing to help out on a rush shipment, knows your personal name and your staff's and even takes the time to ask about your mom! is a " one in a million ". The service that SAFE SHIP delivers is invaluable to a company, family and an individual, especially in this day and age. BOTTOM LINE - THEY CARE!!!

I am always so impressed with the people who work at Safe Ship. They great me warmly. They are…read moreattentive, thoughtful, professional. Today I learned they also have a specialized box maker/cutter, which allows them to design and make boxes specific to your needs. An excellent option that makes things smoother and more efficient.