Customer service is normal and people just giving the employees a hard time over small issues when…read morethey are not to blame. I've been going to this location and have not ran into any issue with anything.

CROOKS! They say you will be paying one price for everything but then your bill shows up at a…read morehigher price!!! I went in and asked and they said I was wrong even after I showed them the paper they scribbled all the numbers on!! They will tell you anything you want to hear and pretend you are their best friend just to stab you in the back for more money!! Go to another store!!!! These are Horrible HORRIBLE people!!!!!

I was looking for a place for future print jobs including business cards, banners for work and…read morefreemason events, but the guy there, Rich Sweeney, out of some sort of prejudice or lack of social tact, was dismissive and rude. I needed signs printed out and had the budget well within what he was quoting, but he acted like his parameters were above my head and therefore wasn't worth his time. Working in local business myself, I was excited to do business with these guys, but that left a sour taste for sure. Hopefully, this helps the attitude change there.

I called the RP today looking to get 3 reams of paper 3 hole punched. The owner told me that they…read moredon't do this type of thing normally, but if it was a one time thing... I explained that I just have 3 reams of paper and would like them 3 hole punched. He asked if I had tried Staples. I said I did and they don't have a drill. He said that I could buy pre punched paper. I said it was paper that was already printed, (hoping he would honor his one time thing....) Turns out, he didn't. He said he would do it, at a 45$ minimum charge. No thank you. That is way too expensive.

I discovered this gem of a printer one day. I needed 15 color copies of a flyer for a local…read morecharitable event, stopped by staples... their color print (as usual) was down. I remembered The Easy Print House had recently opened thought I would run by and see what they could do. Not only did they do the print job, the price (Under $5) was right. And found out they do business cards, Calendars, and everything you expect from a big box print store. I will definitely be back next time I need something printed!

Easy Print House did an amazing job for the Women Who Code CONNECT 2016 Conference at Galvanize in…read moreSeattle. Souleymane was very understanding and knowledgeable about all the printing processes and products we requested. He was also a huge supporter of bringing diversity into tech! Because of their excellent consultation, we ended up using Easy Print House as our sole primary printer for a conference of over 500 attendees. Here's what we received: - 14 large 24"x 36" board signage - 650 conference booklets - 40 mugs - 40 custom handmade notebooks - 500 custom designed pens - 1000+ custom sticker decals - 600+ tshirts In addition to the actual printing, Easy Print House also delivered all the print collateral to the conference venue the day before so we could set up. This was so helpful and really made an already great experience, difficult for any other print company to top. We have already decided to use them again for future events. Overall amazing local company that can cater to both small and big projects!

I absolutely LOVE the Recology store. So many unique, lovely and useful environmentally conscious…read moreitems that I feel good buying for myself and giving as gifts. From home to fashion as well as adult and children's items. Take the time to stop in, you won't be disappointed. I also love that I can take items in for recycling. I've brought light bulbs, batteries and a computer to be recycled. I would check their website or call or stop in if you have questions, but they've always been wonderful with me.

This store is making my low-waste journey much easier (and cheaper). They have Stasher bags,…read moreDropps, dish brushes and brush replacements, silk floss refills, bar soaps galore, reusable food containers and straws, soap nuts, compostable dish towels, and SO MANY other things. They even have greeting cards with eco-friendly messaging, which is perfect because I've been buying housewarming gifts here! In my experience, all of these items have been the cheaper than Amazon and the bulk store in West Seattle. I've also taken my styrofoam here for recycling -- free for Recology customers or $4 for a shopping bag full.

They did a great job on two somewhat rush requests for Christmas. I didn't want to wait all…read moreafternoon the next day (on a Friday) because they're closed all weekend and they told me everything would be done by 3:00. And it was! Reasonably priced. My friend recommended them; she's used them for greeting cards quite a few times and likes them more than the other places she has used.

Thank you. Your work has always been reliable and professional…read more I recommend this place to all friends and families.

This company only gets one star because I couldn't do zero…read more I called Alphagraphics on a Friday morning and spoke to a Chris Kelsey. I asked about turn around time for offset printing 1000-2000 12-page catalogs. He told me they would need a couple of days and that before the job could be started I would need a quote. I sent him a request for quote with all of the details seconds after ending the call. The following Tuesday morning I finally received an e-mail quote from Chris. Then I brought my completed PDF's in later that day. I was surprised that the quote was triple the cost of their competition, and that he had added tax to the quote despite my inclusion of our resale certificate with the original e-mail. When I brought my PDF's in I asked about the pricing and a different person, Aaron, said that Chris had quoted for digital printing. I guess Chris didn't listen during the phone call, or read the e-mail before providing a quote because both were requests for offset printing. Then Aaron told me that digital printing was better anyway because they would do a physical proof of the exact booklet. Aaron told me that I would need to talk to Chris about all of this and that the person who provides the quote is who you work with for the whole job. Aaron said he would let Chris know everything we talked about. I left my PDF's and called Chris in the morning. Chris had no idea who I was, or where my PDF's were. We got straightened out and he said he would have a proof ready shortly. The next day, now Thursday, I receive an e-mail with a PDF proof that I am instructed to approve ASAP. I ask about the physical proof Aaron promised and Chris says we don't have time for that, because of my deadline. That he could only do flat sheets, maybe. Later that day Chris calls so I can come in and approve flat sheets. I do. My catalogs are ready to pick up on Friday afternoon. The box is sealed. There is another woman there complaining about the business cards they've made for her. The ink is literally rubbing off from the gentle friction of the cards being together in the same box. They tell her they will have a hard time fixing it because of her deadline. I take a look at the catalogs over the weekend. All of the thinner inside pages have doubled text in a gradient improving from left to right. The text at the left side of the page had a double of about 1/16th of an inch and there's no issue on the right side of the page. This problem was not on the digital PDF proof I approved. After 15 years of hiring print shops I can see that this is likely a paper feed issue. I took the catalogs back to Alphagraphics and asked about the issue. Chris found the person who worked on the print part of the job. She asks what dpi, I say 500. She says this is a Photoshop PDF issue and that without having made the entire document herself she has no way to say that this wasn't this way in the PDF file. This was not on the PDF proof Alphagraphics provided. I asked her to explain how Photoshop would make a gradient of bad quality from left to right. She said she didn't know because she hadn't made the file and it was obviously a mistake in the file. She said that we hadn't hired Alphagraphics to do the graphic design for this project so they couldn't guarantee the print quality, that it could only have been a problem with the original file. I ask her again to carefully explain how Photoshop could make a file which results in a gradient of bad quality from left to right. She says again that it is possible, and that the only way to ensure it doesn't happen is to have Alphagraphics make the files. I said "I think you are full of shit." Chris said "We're not going to fix any of our mistakes if you're going to have that attitude." And I said "That's not a problem because I know exactly how to complain." Chris then clenched his jaw, turned red, leaned across the counter, stared into my eyes and said "I have some suggestions for what could happen to you if you do." I left. Bad service, lies, insane prices, horrible print quality, and then a threat to keep you from complaining. Maybe Chris eventually realized it wasn't okay to threaten clients, or someone in the office saw it happen and intervened, because later I received an e-mail from Chris that said: "I'm sorry that you are unhappy with your guides. I am still trying to figure out what happened and if we did anything wrong, we will re-print them at no cost to you. I'll get back to you by tomorrow. In the meantime; perhaps so could send us the native files." Too little, too late, please do not threaten clients and then expect them to cooperate with you. I wouldn't go back to Alphagraphics if someone paid me to. You don't have to guess how bad the print quality was because I've added an image to show you.

Yes print media is not dead. These guys do a great job. Always on time, always good quality. Can…read moredo low to high volumes. Pricing competitive. Excellent customer service (Jill). This area can be a bitch to park in but they do have a couple spaces in the building. Just watch out for the parking rent-a-cop who well get into your shit hard for not parking in the Alpha spots.

John was an amazing employee that showed quality customer assistance. He not only helped me find…read moreout more information on what I was looking for-- by utilizing YouTube Shorts to show a demonstration for how an SSD was installed. The service was amazing. I found exactly what I was looking for without any hesitation in understanding the Value of each product that was shown.

I do my Happy Returns at GameStop. Lance is always there and always such a delight. He's genuinely…read morekind. Top tier customer service.

They make a great product and have good prices, but when things go wrong on their end, everything…read morefalls apart--I lost a lot of money and opportunity because of the lack of transparency. Gave it some time to see if things would get back on track, but instead got ghosted. Had a friend e-mail about a project, to be sure, and my initial thoughts were true. Just be careful.

I had them take a custom logo and put it on t-shirts and baseball caps and they did a great job!…read moreThey do small runs of stuff for a good price too. They did the job quickly, it wasn't expensive at all, and they used good quality hats and shirts as the base. Definitely recommend and will be back again!