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    Recommended Reviews - Staples

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    1 year ago

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    1 year ago

    The quality of service is above and beyond. Scotty Conrad has assisted me on multiple occasion. His customer service skills are amazing.

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    3 years ago

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    7 years ago

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    8 years ago

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    Alicia

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    6 years ago

    Went in today to buy a laptop for school and the staff was very helpful. Everything went smoothly and he answered all the questions I had.

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    9 years ago

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    7 years ago

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    Ask the Community - Staples

    Tech Connection - I didn't get a picture of the storefront and I can't take a picture of my cell phone with my cell phone, but here is a business card!

    Tech Connection

    (5 reviews)

    My cell phone quit charging suddenly. I hated the thought of having to replace it, losing all my…read morepics and contacts, etc. Tech Connection fixed it up in less than two hours! Fast, friendly and competent service!

    A friend's son runs a computer and cell phone service in Glasgow. I called him with questions about…read moremy iPhone and he referred me to Tech Connection on Scottsville Road, since it's in Bowling Green rather than me having to drive all the way to Glasgow. I knew Sean would not refer me to someone who didn't trust and both times I've been in there. They have been courteous, efficient, and helpful. The first time, I was looking at almost $100 for a new cell phone battery, but they cleaned the port and worked on the phone a little to try and carry me over since I wasn't able to afford that at that time. Fast forward six weeks and I was still limping along with the phone although it did need the battery. I took it in today and they replaced it while I waited. I noticed they had a very steady stream of customers in and out. Jose waited on me the first time and Nino waited on me this time. Both of them are knowledgeable, friendly, and have very good interpersonal skills, I especially noticed today that Nino was dealing with a challenging customer who had limited English, and although I didn't know the entire story, he was firm but very polite with the gentleman the entire time. They also cleaned my phone up and made sure it was shiny and the port was clean when I got it back.

    FedEx Office Print & Ship Center - The box that is "too damaged to ship"....

    FedEx Office Print & Ship Center

    (12 reviews)

    So I had an unbelievably bad experience with FedEx in general, and this FedEx location. I was…read moreunable to print a simple label online for a package to be shipped to me. I ended-up having to go into the Campbell Lane store and print the label, pay for it and then email to the person who I needed to send me my package. You would not think this was some kind of difficult thing to accomplish, but it was incredibly difficult. After trying numerous times online to get help, I finally went to the Campbell Lane location, where I was presented with snotty attitudes from the men at this location and condescending attitudes regarding my issues with trying to take care of this label from home before driving to their location. Locally they literally won't answer their phone! So I called customer support who basically gave me the runaround and put me on hold numerous times while they said they were unable to reach the location either after trying six times! What is wrong with this company? If you can't get any customer support or any help online or over the phone and then it's worse in person what is a client supposed to do? I literally couldn't get anywhere! Called main support number numerous times and they couldn't help me. Campbell Lane either did not answer or put me on hold when I did get through one time but then transferred me to some 800 customer support who couldn't help... but mostly just didn't answer the phone anymore after the one time getting through and getting transferred to someplace that didn't know how to help! Worst service I've seen in any business in a long time! Incredibly pathetic since it was all about just purchasing and emailing a label! What the hell is going on with this place? The local FedEx ship center won't help you...The customer support number won't help you... all I got was the runaround from the location as well as online and over the phone! The online service when you have a problem is a joke! Like many systems that use chat, they ask you for tracking numbers when you're not calling or emailing or chatting about a tracking number... Totally something else but you can't get anywhere. I think I will use the post office because this experience was so upsetting and annoying that it would be laughable if it wasn't for the incredible ineptness of this company's customer service and this particular location. A horrible and bizarre experience that would take so much more to explain the details of what occurred with this miserable company. They just wanna make money off you without assisting you in any way.

    Came in today to ship some returns. I'm having to return them because FedEx damaged them during…read moreshipping to me. I was told FedEx can't ship them back to the seller because "they have standards" saying the boxes were too damaged to ship. I attached the picture of the "too damaged to ship" box for reference. The lady was a five letter word about it too. HILARIOUSSSSS that they "have standards" for customers but not for employees.

    Staples - copyshops - Updated May 2026

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