Tried to return something from Amazon and 1 person working Rest of people standing around and…read morepulling her away while a line is out door ! One plus the girl did it all will a smile! Good job!

What started out on a low note, ended on a high note…read more I placed an online order for one simple print, but had to call in with additional instructions because their was no place on the form to put them. When my project was ready, I went to pick it up and it took someone almost 15 minutes to find it because it was sitting by the laminator. Unfortunately, the person that printed my project didn't check to make sure the trim lines were lined up because it was a double-sided print. So, I had them redo it until it was correct. I will never accept a print job for myself or a client if it's not perfect. Apparently the employee that was working on it was still new in her position and had trouble managing her time working on my project and helping customers. After another print of my project, I asked to borrow a ruler and cutter to cut it down to size and make sure it was printed right. It was still off. While waiting for her to come back and help me, she proceeded to talk over me and take another customer waiting to pick up an order. I wasn't happy that she took someone else while working with me and never asked if she could help the customer so she would have more time to work on my project. I've worked in customer service for years, so you don't leave your current customer to help another unless you clearly communicate it with them. I was getting frustrated with the lack of communication from her and she didn't seem to know what to do with my project. Eventually she told me that there was another employee that could work on my project (it was one simple double-sided bookmark!), but in another hour! By this point, I was really starting to become even more frustrated because it was already going on an hour since I was there and I didn't have the time to wait another hour form the employee to get to my project. She didn't even bother to ask if I wanted to wait, come back, have them call me or come back the next day to pick it up. If she would have said she was having a difficult time getting the artwork to line up and there was someone else that could do it at a later time and have it ready for me to pick up, I wouldn't have been so frustrated. It was the lack of communication that I didn't appreciate. I asked to speak the the manager and voiced my concerns to her. Donna explained that they were very busy and short staffed, not my problem, but understood my frustration with the lack of communication from Quinn (the employee). Donna apologized and said there was another employee that could work on it for me when he clocked back in. I didn't know what to say at that point because I wasn't sure if I wanted them to even print it. FINALLY, Quinn fessed up to her mistake and lack of communication and apologized. I thanked both of them for apologizing and I also apologized for my frustration. The conversation ended on a positive note even though I still didn't have a printed and laminated bookmark (just one). The next day, Josh called to say my bookmark was ready. I was surprised by his call because I didn't expect them to work on my project without my knowledge. Anyhow, I went to pick it up and it wasn't quite right because the bookmark had trim lines for cutting. So, Josh went ahead and said he's reprint it. I told him to bring it to me so I could cut it (they were going to charge me for every cut making the entire project cost $15 for a 2x6 laminated bookmark), but he insisted he would cut it for me at no charge. Then he laminated and gave it to me. It was finally done and I was happy with it. I wasn't charged for the runaround the day before, but I thanked Josh for his great work and I appreciate Donna (the manager) for making things right with a customer.

Came in today to ship some returns. I'm having to return them because FedEx damaged them during…read moreshipping to me. I was told FedEx can't ship them back to the seller because "they have standards" saying the boxes were too damaged to ship. I attached the picture of the "too damaged to ship" box for reference. The lady was a five letter word about it too. HILARIOUSSSSS that they "have standards" for customers but not for employees.

I've been to this FedEx countless times, mainly to print things but occasionally for shipping. I've…read moreonly had a few problems ever that were easily resolved and the manager on duty was helpful in figuring it out. The self service printers were out for a month or so but are back up and running. If they're occupied or not working, the folks up at the counter have been happy to help print things there or take a look at the printers. I think only one time I'd had an issue with using my own card stock at the self service printer and didn't realize the mistakes were all being charged to my account, despite someone coming over to help me. It was nearly $20 of failed prints or misprints and I didn't realize until I got home that she hadn't removed those from the bill while trying to solve the problem. I went back the next day and they refunded it for me. The two women who I've seen working here are helpful but not always very pleasant to deal with. The guys I've seen are always nice and helpful and greet me when I come in. They keep cool when there's a crowd or rude customers. I'll keep coming back for my printing needs and appreciate their help over the last couple years.

"Packaging Service" at this store is a total ripoff. I know what I'm talking about because I owned…read morea UPS Store franchise in Missouri for 10 years. Counter person charged me $11.18 for a "Laptop box" which was actually just a normal weight 17x17x8" box. (I was shipping a vinyl hanging bag with clothing). I was charged $2.85 for "pack materials" (108" of box tape) and $2.57 for "pack service" (he unfolded and taped the box; I put the bag in the box). I questioned the materials and service charges and the response was to basically ignore me. Next time, I will drive the extra few miles to the Scottsville Rd. location. Pretty easy to understand why its rating is so much higher than Campbell Ln! Based on the response from the business, I am even more confident in my rating of one star. Either the one responding didn't even bother to read my review or he/she is okay with charging for products/services never rendered so overhead can be covered. What an absolute moron!

Bought a box cost over $16 supposed to secure the package! And the employee told me if the package…read morearrived with damaged will get covered. I went there last week, the manager didn't do anything because the label is usps but I bought the package box and shipped from them. He told me , he will speak to the owner and never get a call back. Look like they don't won't the keep their word about the insurance cover. Cost my eBay buyer giving 1 star because of the bad handling shipping and damage item. This ups store is not recommended....

My package is now 6 days late because you have an incompetent driver. I ordered brakes from Walmart…read morethat I need desperately and for 6 days the tracking says it can not find my address. There is literally one road and 4 houses on it how hard would it be to find my house. Tell your drivers to look at mail boxes and stop following Google. Do your damn job. This is the crapiest delivery service ever. I've ordered from UPS, Amazon, Pet Smart, Chewys and many more, they don't seem to have a problem finding my house. 3 days calling your customer service line and on Monday I gave a different address to drop it off at and not to my surprise Tuesday at 9:53pm my new update driver still can't find recipient hmm imagine that nothing has been done. It had been stuck in your facility for 6 days and all your customer service can say is we see that they can't find the posted address, we'll thanks Geniuses. I can't even get a refund because your incompetent driver has it stuck in bowling Green. My vehicle is still down and my $100 part in with an idiot. Is Fed ex going to compensate me for this? Freakin China has better shipping and delivery time that you all. Since you people hire drivers made to look or listen to Google I've managed to get google to fix the peg on Maps so now your driver can change his diaper put his crayons away and go follow the little lady on his phone.

Package has said out for delivery for multiple days. Not great driver, but the office itself was…read morevery nice.

James helped me with a remote closing for a land deal. He was on top of everything and made the…read moreprocess very smooth. I would highly recommend Crocker Notary Services!

Amazing service. I requested James to notarize a document for my father and I. Mr. Crocker agreed…read moreto meet me at my dad's residence within a very short time. He is very professional and over accommodating to my needs. Without a doubt, this is the only mobile notary in Bowling Green to meet all of your needs! 5++ if the rating allowed me to go higher!

Extending my highest assurance of endorsement. I've moved…read moreso many over my military career that I've developed a great eye for talent. The day I met John the trust I felt was instant. I liked that he asked me what I needed, took a walk with me, and gave a pragmatic assessment. I literally had a ton of weight lifting equipment, two home offices, four bedrooms, shop equipment, two living rooms, sports equipment, and the usual accumulation of things families stuff into their homes after years of being in one place. Guess what. Brandon, Reece, Edwin and Chris accomplished this cumbersome move in the heat in less than 6 hours. Not a mark on the walls. Not a ding in box. Error free work knocked out with great attitudes and a great deal of sweat. These guys moved faster than UPS delivery during Christmas. We had a five hundred pound antique chopping block that Wifey wanted to move to a couple different places before she was content. They did it without delay. Just wonderful. John dropped in to confirm excellence and was not surprised to see that these four were way ahead of schedule. A fair price and money well spent for the peace of mind I sensed from the get go. Well done Lads. Well done!!

From the owner: Our 30 years of moving experience is focused on saving you time and money. Move with confidence…read moreknowing that we are fully licensed and insured and offer pricing with no hidden fees, and never consolidate moves. Even in the same town, no two moving jobs are alike. We customize each move taking note of any special needs in our on-site, free estimates. We have successfully completed over 1,500 long-distance and interstate relocations, and continue to grow and bring confidence, professionalism, and security to your next move. We provide services for residential customers, businesses, local moves, long distance moves, packing, and more. Fireman owned and operated.

They responded quickly to my inquiry and did a great job pretty quickly. Reasonably priced. Very…read morepleasant.

Chem Dry was fast & professional. They removed stains other water based extraction methods could…read morenot. Carpet looks new. I would definitely use again and again. Thank you Chem Dry!

My wife called Mr. Rooter on Friday afternoon telling them that our kitchen sink was clogged and…read morebacked up. An appointment was set for Saturday around noon. When the Mr. Rooter technician arrived, he assessed the situation. I told him that I had run a 35 foot snake down through the drain, but without reaching the clog. The technician said that he has a machine with a 35 foot snake but that the machine was battery operated and not that strong. He could put a 50 foot snake on the machine, but that it probably will not do the job. He said that his machine is good for bathrooms and other drains, but does not work well on kitchen drains. The technician said that the price for him to try his snake would be $390 whether it worked or not. If it did not work, then they would use a jet cleaner that would cost $2400 and the the $390 would NOT count towards the $2400. The technician then said that we must pay him $100 for the trip though he does not have the adequate equipment to properly work on a clogged kitchen sink. He went on to say that he has to give lots of people this bad news. I paid the $100 and sent him away. I then went to a local establishment and purchased a professional-sized Rigid drain machine with a 75 snake. Though I laid on the floor for an hour or so, this machine went through the clog and all was well after one trip of the snake down the drain. The new machine cost me $435. And I have it for the next clog. My thoughts are what drain-opening service company sends their technicians out with sub-par equipment that routinely does not work on kitchen drains? At least the technician was honest and told me that his machine probably would not work. Good for him in doing that. One star for an honest employee. Zero stars for the company.

I regret calling Mr. Rooter to clean out my drains. I was not told that there would be a charge for…read more"after hours". Note - the technician is just now leaving at 5:32 pm on a Tuesday. The drains are cleaned and so is my bank account.... $497.00! For snaking the drain?? Really?? Do yourself a favor and do not use this company. I feel foolish for not checking the Yelp ratings before calling the first company that came to mind.