Kenan was able to take 3 old phones and get the pictures off. One was an iPhone from 2009! He was…read morevery professional and helpful. I would definitely recommend them.

0 stars. I took my phone in to fix a mother board, since getting it back it has done very weird…read morethings. the back camera does not work, the 0.5 isn't even an option, and it runs slower than it used to. the customer service was HORRENDOUS. every employee looks like they hate when someone walks thru those doors. everytime I take the phone to the place, they tell me some terrible excuse as to why the camera isn't working. overall stay far far away from this place as they don't know what they are doing

Great Customer Service and extremely honest and timely Brought cell phone and Xbox for repairread more

Friendly service. Fast repair. Very knowledgeable. We have serviced iPads, iPhones, and laptops…read morewith great service every time. We highly recommend them.

I must admit, I wasn't sure about Icelldealz at first. You see so many of these cell phone places…read moreand you expect them to all be the same but this one definitely stands out among the rest. The owner is very polite and very helpful. My girlfriend has cracked the screen of her iPhone twice and both times the owner himself took care of the problem and also made me feel like a valued customer the first AND second time around. I just have no complaints and I'll continue to be a customer at this business for sure.

From the owner: Phone Repairs for iOS, Samsung Phones and Others. Phone and Ipad Screen Replacement, Battery…read moreReplacement, Charger Port, Liquid Damage, Power/Volume Replacement and more. Most Repairs done on the same day with only the best highest quality screens and parts from USA Top Companies. Warranties are available for replacement parts up to 30 Days . We also sell phone accessories for old and new phones like covers and chargers! Smartfix will also buy or sell your Phones and Tablets so you can get the most money rather then selling it to another seller. If we don't have it then nobody will and fair prices for everything so let us help you save money, Smartfix staffs is ready to answer and help you so Call us today for information or appointments!

Place is short staffed and they are taking 60 dollar diagnostic fees in before repair. I had to…read morecontact them 3 different occasions and pay up front for a repair in a two week span. All three times I talked to someone different that had no clue about what was going on with the problems internally. As a matter of fact they recommended that I come and pick the MacBook back up and they would suggest some local shops that could possibly fix internal problems because the soldering tech had quit a few weeks ago. Pretty much paid 60 dollars just for it to sit on a shelf and not to be looked at. I would not recommend this place at all.

You would think by the name and the description they give that they do something more than screen…read morereplacement and broken back glass. My problem was that my phone locked up while doing a restore. You would think that they should have some kind of diagnostic software if they are doing repairs. They told me to get a new phone or take it to Apple. They are doing phone repair but only the gravy work. yuck !

This guy is someone that goes out of their way to make you happy not too many people in business is…read morelike this anymore you truly wants your business. He will get all my business for now.

You will not find a more professional, reasonable, and friendlier shop that you can trust and…read moredepend on for superior work and professionalism than this place. I'd give it 10 stars if I could. Not only was the turn around time within literally two days for a MacBook screen replacement, he completed it on a Sunday so I'd be ready for work Monday! Just outstanding service! A+++ in my book!

I don't know how many nice things I can say about a business, but I'll try…read more I broke the screen on my phone, and was recommended here. I went to that dinky place in the mall and they wanted to charge 230$ to fix my screen. The guy CLEARLY didn't want my business. I remembered that batteries plus fixes phone screen due to an ad put out. I stopped by, walked in and spoke with a representative. I told him I had called the other day and was quoted 149.99. The computers had gone down and I was very patient with them. I could tell they appreciated me as a customer just standing there. After looking up the replacement part to my phone, he said he couldn't fix it. Bummer!! The manager, who I could tell was a genuine businessman, didn't want to lose my business. He told me that, if I was ok with it, he would take it to a neighboring store to have them fix it and bring it back. Lo and behold, I have a working phone. I applaud the staff for their ability to go above and beyond what they should have done!

Don't bother to schedule an iPhone battery replacement. My appointment was for 9am but on arrival…read morewas told I couldn't be seen until 10:45 because someone else had scheduled an 8:30 time. Website times are set for every 30 minutes. The explanation: "corporate makes us do it this way". Wasted an hour of my time.

I fixed my iPhone here. It was not useable before I got fixed.my phone screen was smashed.They did…read morereally good job and it was so faster delivery then I thought !! Thank you guys.

I had an issue with my computer not picking up any monitors so I took it here. Mr. Miller quickly…read moreidentified the problem(my graphics card) and ordered my computer a new part. I only had to pay for the new part and a cheap service fee. I would absolutely recommend his services and this store to everyone! Mr. Miller is extremely kind and efficient, I am beyond happy with the results!

I brought in my old desktop computer and was assured by the very nice lady that it could be…read morerevived. I had it in another shop and they couldn't do anything for it. I was pleasantly surprised when I got a call that it was up and running again for an absolutely reasonable price. It's nice to know that such a place exists in Bowling Green. Thank you very much for your wonderful service!

Tried to return something from Amazon and 1 person working Rest of people standing around and…read morepulling her away while a line is out door ! One plus the girl did it all will a smile! Good job!

What started out on a low note, ended on a high note…read more I placed an online order for one simple print, but had to call in with additional instructions because their was no place on the form to put them. When my project was ready, I went to pick it up and it took someone almost 15 minutes to find it because it was sitting by the laminator. Unfortunately, the person that printed my project didn't check to make sure the trim lines were lined up because it was a double-sided print. So, I had them redo it until it was correct. I will never accept a print job for myself or a client if it's not perfect. Apparently the employee that was working on it was still new in her position and had trouble managing her time working on my project and helping customers. After another print of my project, I asked to borrow a ruler and cutter to cut it down to size and make sure it was printed right. It was still off. While waiting for her to come back and help me, she proceeded to talk over me and take another customer waiting to pick up an order. I wasn't happy that she took someone else while working with me and never asked if she could help the customer so she would have more time to work on my project. I've worked in customer service for years, so you don't leave your current customer to help another unless you clearly communicate it with them. I was getting frustrated with the lack of communication from her and she didn't seem to know what to do with my project. Eventually she told me that there was another employee that could work on my project (it was one simple double-sided bookmark!), but in another hour! By this point, I was really starting to become even more frustrated because it was already going on an hour since I was there and I didn't have the time to wait another hour form the employee to get to my project. She didn't even bother to ask if I wanted to wait, come back, have them call me or come back the next day to pick it up. If she would have said she was having a difficult time getting the artwork to line up and there was someone else that could do it at a later time and have it ready for me to pick up, I wouldn't have been so frustrated. It was the lack of communication that I didn't appreciate. I asked to speak the the manager and voiced my concerns to her. Donna explained that they were very busy and short staffed, not my problem, but understood my frustration with the lack of communication from Quinn (the employee). Donna apologized and said there was another employee that could work on it for me when he clocked back in. I didn't know what to say at that point because I wasn't sure if I wanted them to even print it. FINALLY, Quinn fessed up to her mistake and lack of communication and apologized. I thanked both of them for apologizing and I also apologized for my frustration. The conversation ended on a positive note even though I still didn't have a printed and laminated bookmark (just one). The next day, Josh called to say my bookmark was ready. I was surprised by his call because I didn't expect them to work on my project without my knowledge. Anyhow, I went to pick it up and it wasn't quite right because the bookmark had trim lines for cutting. So, Josh went ahead and said he's reprint it. I told him to bring it to me so I could cut it (they were going to charge me for every cut making the entire project cost $15 for a 2x6 laminated bookmark), but he insisted he would cut it for me at no charge. Then he laminated and gave it to me. It was finally done and I was happy with it. I wasn't charged for the runaround the day before, but I thanked Josh for his great work and I appreciate Donna (the manager) for making things right with a customer.

We got rid of cable television and decided to just use spectrum for our Internet provider. They…read moresaid the best deal they could give us being customers of theirs for 15 years was $80 a month for Internet so we took it. It's been two years and now my bill's up to $120 a month. So we decided to go with a new Internet provider who offered us the same speed I think even a little faster for $50 less a month. When I called to cancel my service the girl almost hassled me and wouldn't let me off the phone because she was push pushing push pushing push pushing that I should've stayed with them and how much more they could save me yeah for how long a couple months and then I'd go back to paying you even more I know how you work spectrum. Anyways, when I went to return my equipment, there was about six other people returning equipment and you have to wait in line punch in your phone number and sit there until they call you and what adds salt to the wound? They only had two people working so I went once and left because I had eight people in front of me and then I went back about three hours later and I still had three people in front of me. Some we're still there from when I was there earlier. The only reason I gave them one star was that the man who waited on me was super nice. he was an older gentleman. The young guy kept walking around, trying not to wait on anybody with people sitting there waiting to be waited on just to turn in their stuff so maybe spectrum should wake up. Look at what they charge people and how they treat their customers maybe you wouldn't have everybody returning your equipment

One star because zero stars are not an option. 3-4 times a…read moreweek it takes several attempts for spectrum to load on my tv.