I needed a calendar. They had a good choice of calendars. Quick and easy check out. Unfortunately, one calendar didn't fit my needs. Return was just as quick and painless!! read more

Customer service. What ever happened to "the customer is always right?" Better yet, what's happened to maturity? There isn't any. Service agent was fine. Did her best. Tried to apply a discount. Had to print additional copies to get the discount. Ended up costing more. Removed the discount, asked for the additional copies back which I was happy to return. Daisy, the manager, admitted that they were only going to throw the extra copies away. A mature person would have said "keep the extra copies." Instead she decided to pick an argument with me. I'm just over these babies. read more

came here for lamination and heard some discussion among the staff (~ 5 people) there's only one customer ahead of me. i was literally waiting (and watching others who were still talking among themselves). one girl (with pimple on her left face) finally came to the register after 5 minutes and gave me a quote $2.50 for lamination without explanation. per her, price is uniform regardless of size even I saw multiple prices (based on the thickness). I didn't want to argue with her and just paid. when i came home, i saw another express service?!? Associates here only talk among themselves. When it comes to prices, they care less. Always ASK beforehand. read more

Staples - Shipping Centers Near Me - Bayside, New York

Complaint is about the t shirt printing. Dont bother. Messed up my proof, went on vacation so noone dealt with my order, took their time so they would not be delivered before the event I needed the shirts for. Really bad experience. Use another place to get tshirts. read more

I specifically went to this location with my wife for a TSA pre-check interview and payment, which was inside the Staples store. I would like to be eligible as a low risk traveler to enjoy an expedited security screening through the airport. The process is: I applied and filled the form on-line, then was scheduled for interview and payment (which is what we did in this Staples store), and then I received my Known Traveler Number (KTN) through e-mail. The interview and the payment process at this TSA pre-check location was quick and easy, staff was friendly and efficient. I am very glad that this Staples facility has a TSA pre-check location, which was not far from where I live. read more

Staples - Shipping Centers Near Me - Bayside, New York

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It has been a while since my last visit at this office supplies branch. There are big improvements in comparison to my last checked in. The two registers have short line. The return register associate helped out when he saw the line is getting long . The aisles are properly marked for easy locating things consumers are looking for. Additional services that very convenient, the copy/ printing service, ups drop off and tsa- pre check. The store is following Covid protocols. Large parking lot in the back. read more

Staples - Shipping Centers Near Me - Bayside, New York

I came in to print some seating cards for my wedding. The associate in the Print & Marketing Services area was incredibly enthusiastic about my big day and helped make it a very smooth process. I believe her name was Nicole. Thank you again for your amazing support and customer service! read more

Be aware! The store charges more than their website pricing. For example, HP 64 Black & Tricolor cartridge cost $65.89 online, but $69.99 at this store. If you can, order it online unless you need the materials/supplies immediately. read more

Staples - Shipping Centers Near Me - Bayside, New York

I can now see for myself why this store has only 2.5 stars. The lady answering the phone needs to be retrained. I called and inquired about a Staples shredder key. She said what do you mean. I explained it to her and she hung up on me. She had a foreign accent. read more

I came to this location last week and I was going to write my review sooner however I got distracted not distracted enough to forget though cuz the people at this location need training!!!! I was online for printing for maybe 10 minutes I told the young woman there I wanted to print out cards and labels she first told me to email my images and we go from there I did so quickly and she then told me I had to pick the labels before so I went to get them printed so I went off the line and went to get my labels.. After a while of searching I picked out my labels and went back on line to get them printed. So now 15 minutes later I was called up and now I had labels ok so I told them I was printing they needed me to email I did then another employee came and told me I had to visit a site first make my labels send that over and then I could print. OKAY so I did so I made my labels blah blah got it done printed and sent over! IVE ACCOMPLISHED SOMETHING so I thought... moments later the same young lady that had me email everything over again, send all my stuff, get labels wait all this time told me the printer isn't working and I could come back another day! After all of that!!!!!! I think I was so shocked I just walked away I walked away with nothing after being in the store the entire time being told to go here so this do that and leave with nothing except plain labels that I had to purchase because the worker opened the package and I couldn't leave it now could I???? Horrible horrible horrible!!!! read more

A package was dropped off here on Monday at 6 PM. This item was a UPS package that was supposed to be shipped to GOAT. Undoubtedly this box is either stolen or misplaced. The tracking is instant and no information has populated on the UPS website or event the GOAT application. My order just got canceled because there is no tracking info or even in the system and my shoe order is lost. DO NOT DROP your package here because it will disappear. I was on hold with Larry and was going to be redirected to another department. No one took my contact information down but just pushed me over to the next person at Staples to handle his catastrophe. Hold times are so long I called twice. I waited to talk with UPS and the manager directed me to Staples because they are at fault for the late delivery. This information was provided by Kim at UPS after our near hour discussion. read more

I'm giving this Staples 4 stars because of two things. 1. Parking available at their lot and 2. Convenience for shipping packages. All those Amazon UPS items you're too lazy to return, bring them here. Staff seems pretty nice and most of the time they don't even need you to wait in line if they see that you have a prepaid package. Other than that, they have those typical items you'd find at any office suppy store such as back to school supplies, laptops, paper, calculators and oh they have Staples too! read more

Ever since I ran out of printer ink years ago and printers have become obsolete in my household, I've just been printing things at work. However, due to working from home after COVID-19, I no longer have that luxury. So for the times that I do need to print things, I find myself going to Staples.There's a large parking long and they practice social distancing with mandatory masks requirement. They have quite a few self-service copy machines/printers in their printing station so you can print what you need, pay via credit card, and be in and out of the store without having contact with anyone. read more

This is just like any other Staples across the US... There are some photocopy machines and it mostly sells office supplies... read more

Once again, the staff at Staples did a great job for me, getting my annual Christmas letter printed. Jessica started by printing me up a sample on photo paper. Since I incorporated photos I had taken in this year's letter, she was absolutely right, the photos popped off the page. Albert finished with me after I proofed the sample & gave it the green light. These two young folks were friendly, courteous and helpful, something (sadly) you rarely experience at chain stores these days. Thank you, Jessica & Albert & the team @ Staples for helping me so promptly & enabling me to get this year's letter in the mail! read more

If you go here for TSA precheck, beware: people cutting the line and showing up earlier than supposed for appointments get to sneak in ahead of those whose appointments are booked. Terrible management and team that does not understand customer service. read more

Trust me I am the last person to review a staples location but If there's one thing that this location has done properly it is definitely the PRINT STATION and their service team. I feel very compelled and I Just want to send warm thanks and gratitude for everyone's great customer service, and hard work there. Even though they were visibly backed up on projects, one of the team members still insisted on delivering my order by end of day which is really impressive on Staples part. Don't know who needs to read this but thank you and keep it up. read more

I was just in this store trying to print out my child's homework. The kids running the copy center seemed to be quite disorganized. I waited for a while, I called out when someone in the line cut me and the girl behind the counter dismissed me like she'd get to me when she'd get to me. Customer service here is awful. Do not expect to be helped when you want to find something on the floor. The associates are usually busy on their phones or doing their own thing. read more

Came here to fax some documents. The guy who was helping us was very nice. The fax machine was a little confusing to work with so an employee came and helped us throughout the whole process. I haven't bought anything from this Staple, but anytime I visit a Staple whether it's in the city or here.. the staff always seems to be very helpful and friendly :) read more

I usually do not leave reviews on any business but because of the treatment I received while making my purchase at staples yesterday, deserved it. I had a lovely woman named Camille ring me up for the printer. She was so helpful with setting up the app and the warranty. She took her time and explained everything thoroughly. If you wanted someone to be a face of your business, she is your girl! Thanks for all your help! read more

This location is readily accessible for me by car and public transportation. There is a big parking lot and I never have trouble finding a spot so that is a big plus. The products have a fair price but I always find myself perusing through the clearance section looking for an extra camera bag or hdmi cables lol. I seem to always want to stop off at staples to pick up randomness like print head, printer ink, pens, or a ream of paper. The staff is friendly and helpful. They generally ask if I need any help every aisle I walk through with a staff member present. read more

Like most stores in this franchise, nearly everything they sell is overpriced, and can be purchased from Target or Walmart for far less money. Customer service at this location is hit or miss. When good it's very good. When awful, oof, it's AWFUL, and unfortunately, that's more often than not. In one example, I bought a chair. I declined the protection. I went back the next day, and was willing to return the chair and buy it again with the protection. I was told no no no, no worries, just buy the plan and all will be linked up. LIES. Not only was the plan not linked, it was not associated with my Staples account, unlike the chair, which was. So I had no way of looking up the purchase online, even though I was told that it would be associated with my account like everything else tied to my card and email address. I tried to find info about my plan at the Staples store and it took hours of searching to find a record of my purchase, and then more time with Square Trade to get my plan activated. I was also promised a $20 voucher (by a member of this store) for my troubles - there were other issues. NEVER RECEIVED. Recently I purchased a refurbished laptop from Staples online to be delivered to the store. When it arrived nobody had any idea of what I was talking about when I wanted to get it, even though tracking info show it was signed for. Then when I got it the laptop didn't work. As in I have been through two laptops that were both sent back. Its November. I ordered this laptop in August. I still do not have anything to work with. OH, and don't forget that you have two weeks and only two weeks in which you can return or exchange a laptop. This Staples store has taken that to mean that the time it takes an online order to be fulfilled, from shipping to pickup, counts in those 15 days - even if most of that time is shipment time. And lastly, if you need to send your defective laptop back, AND YOU WILL, they refuse to accept Fedex shipments to go, even when returning defective merch they sold, so be prepared to schlep to Great Neck cuz there isn't an official Fed-Ex drop off in this area, unless you trust the shady ship all places on Northern Blvd that refuse to give a receipt for items you leave for shipment. read more

Not bad. I got ink for my printer here. Located behind cash register. Smart. In case of ppl stealing I guess. Salesperson knew what we wanted and got it right away. Gave us a smile with our purchase. Professional. Polite. Thumbs up! Private lot available. No back entrance though. Quick visit. read more

An average Staples location - nothing terrible or wonderful about it. Can be hectic during peak traffic times and the narrow aisles can make navigating the store more challenging. The staff are helpful and pleasant, all in all. Not the largest selection of electronics but there is enough to meet most office needs. Overall organization and neatness could be improved. You'll find some great deals in the aisles on almost every visit, making impulse purchases more likely. Nice sized parking is a huge asset. Easy access from main roads and highway make getting here a breeze (although Northern Blvd. can be busy much of the time). read more

I always have a great experience here. Whether I go in person or call them on the phone, they are always helpful. I spoke to Tim today about a random question as I was buying something online and he was super helpful and I made my purchase. I will continue to visit this Staples based on the great service I have had. read more

Shout out to the young people in the printing room! In particular thank you to the young lady with glasses and curly hair for helping me out this afternoon with my files. Please give her a raise! read more

Came here because I had to print something. I made sure to come 45 minutes earlier to print a pdf. I went to the printers they had and for half the time tried to send my file via email which of course doesn't work every time. Then I uploaded my file to google drive and print it. Of course it rejects me everytime after. I tried to get in touch with customer service but all the reps take extremely long with a customer. In the end I couldn't print it and Staples completely wasted my time. read more

I really wanted to give them a higher rating because the staff are nice and try to be helpful. But $4 for a color copy on regular letter-sized paper I am providing myself? No thanks. read more

I had a wonderful experience here last Monday, June 13. Two staff members, Michelle and Jessica, at print and marketing services were so nice, helpful and very efficient! read more

It's a Staples. Office products , business center, copy machines. But this one stands out for it's big ass free parking lot that you can utilize while there to avoid those pesky NYC Parking Tickets. read more

I typically do not care for big box stores and their lack of personal service, so for me to write a positive review for this place says a lot. I came in for an iPhone screen repair and was very happy with the service I received at this store. Thank you Mary (supervisor), Jennifer (manager) and Dillon (tech specialist) for turning an annoying and stressful start to my day into a positive experience! read more

I walked in on a Sunday afternoon, the store was very slow. Probably a Staples worker for every customer in the store. I stood on line to get a sheet of paper laminated and a friendly worker told me to wait one second. It's been 20 minutes and I'm writing this review as I wait for him. He's helped 2 other customers who came in after me... I don't get it.... I also asked another worker if Staples does cash back and he told me he needs to go double check, he hasn't come back to tell me. Horrible customer service. Oh and yes, they have cash back. read more

Horrible parking lot. It's one way and there's always a salmon that swims upstream. It's a Staples... It's like reviewing a CVS. There's not much to it. Just stay away from here like the plague when it's back to school. Nothing but aloof parents and teachers mobbing the aisles preventing anyone from getting oxygen. read more

Staples - brilliantly named office supply store that has everything you could possibly need to get your business on Conveniently located off northern blvd near my office. Inside looks old, but who cares since I don't come here to admire the interior decor - this ain't love it or list it my friend This time I was coming to pickup two things: a desk calendar and post it notes. Very limited selection of desktop calendars to choose from since the animal crowd already ravaged through the inventory - so I got one with flowers, lovely flowers. Whatever, it'll have to do. One suggestion would be to make this scratch and sniff, so I can be mesmerized by the sweet fragrances of daffodils while I'm inside the office (yeah right) The second item on the shopping list was postit notes - now, how much could these possibly cost? Given 3M basically has a monopoly on these things and staples is a physical store, the answer is simple: too much. I think a pack of 8 was 24$!!!! But I needed them and got them. The weird thing with this location is the paying area - right in front of the ink/recyclable stuff. There are lanes of cash registers ready to use but instead, customers congregate with confusion in the center of the store...everyone just in my way and it's annoying. I learned a valuable lesson today: ALWAYS CHECK AMAZON BEFORE COMIING TO STAPLES AMD I WILL PROBABLY SAVE 50%! AND SAVE TIME WITH FREE TWO DAY SHIPPING/HANDLING SINCE I AM A PRIME MEMBER. The postit notes were literally $12 on amazon - bummer since I could have used the saved money to buy pancakes So why do I come here? Beats the heck out of me! read more

Staples is a great place for all the office supplies of your heart's desires, but I have beef that they changed the printer ink cartridge policy. Before, if you brought in an empty cartridge, they'd give you a coupon for $3. Now, they make you sign up for one of their rewards cards and you can't redeem your credit right away. Also, one time, I went to their copy center to get some copies done and guess what? They refused because they had run out of PAPER. What the crap?! read more

This rating is for Chris and the staff at the copy and print center. Chris has always been extremely professional and prompt and has gotten me out of tight jams. read more

Do not go to this Staples!! Disgraceful!! My son just went there to print flyers and they charged $87 and the product was disgraceful. Words and letters cut off, uneven borders. Luckily, he called back and they said that they would reprint the job. Who's got time for such incompetent service??? Not me! Let's see if they can salvage their reputation!! Too many places to go to for them to be so awful. Run!! read more

I went to scan two copies of documents yesterday. They served me with good attitude and did it quickly. It was good, the employees were nice. Which I was unhappy was the price they charged was way too much compare to some other small business. I would recommend you if you want to copy, print, scan something. You should better go to small Korean or Chinese copy studio, the price would be more reasonable there. read more

I'd like to just take this time to note something that I witnessed yesterday. I was waiting in line to check out and there was an elderly man in front of me with a cashier named Ashley. He was having a hard time with the credit card machine and told Ashley the cashier that it wasn't working. She rolled her eyes and told him to "press harder". He proceeded to say that it still wasn't working and again she said "PRESS HARDER!". Meanwhile this cashier was chatting away with another worker who was standing next to her. I would've gladly went up to help this man but I was in shock of the kind of customer service I was witnessing that I was at a loss of words. This staples has been around of years but they need to train their cashiers better and emphasize how customer service really makes or breaks a customer's shopping experience. read more

This is a review for the Print Department (Particularly James, who's actually really new to Staples) We had a terrible experience at another location: http://www.yelp.com/biz/staples-manhasset?hrid=D3Isdw8kqxFKzkhBedNAEA But "HN" with Staples/Twitter helped me with a re-print and James did an excellent job! This time the invitations were centered and perfect! AND ready in Hours! The front was glossy, the back more matte but I was ecstatic! Thank You Staples (Twitter and Bayside, NY!) read more