I chose Laurel Plumbing because I wanted to use a local business and because my sister highly…read morerecommended them after they fixed some bad results from another company. They responded on the same day and performed three fixes, one of which was particularly difficult, quickly, cleanly, and for a very reasonable price. They are now in my contact list as the go-to plumber.

I needed a quick inspection for my 4 bathrooms and called first in the morning. I spoke with Kevin…read morewho was very professional and helpful. I got a quote right on the spot and Joe was at my home within 30 minutes. He was fast but attentive and also super friendly. He explained the service and problems with my toilets. Within the hour he was done with all three bathrooms and flagged the fourth bathroom for a future service. I'll be using their business again.

Saved by Ehrhardt Brothers Quality Plumbing! (West of Baltimore, a.k.a ColumbiaPlumber)…read more Sunday evening, our water felt less hot than usual. Monday, it was only as warm as we keep the house, and only as much water as there is in the pipes! Our gas water-heater failed! Bad timing, too. Last week was what Chicago calls Fools'-Spring ... around 70°. But this week was back to Second-Winter, 30° (Mar 2026). And the next warm days, which Chicago calls the "Spring-of-Deception", is still ten days away. There was water leaking from the heater. This is considered the calm before the 50-gallon tsunami. If this is home-remedy advice, First call a friend who has successfully navigated this problem. Next shut off the gas and then the pilot. Next shut off the water inlet. Your friend will have at least one plumber to recommend. (They will enjoy that...) If your garden hose isn't frozen to the spigot, drain the water tank. If frozen, spend a sleepless night with the 24/7 plumber's number on speed-dial. We chose #2.  We made it through the night. Two of our friend's recommendations were small-businesses, our preference, and we asked all three for quotes and availability. Ehrhardt was ready to offer a price based on our descriptions and photos, of course with caveats for anything unexpected. I considered their bid to be a pretty-penny, but I'll say it was less than our friend's expectation, and more than our friend in Cleveland expected. A fair price. They came the next morning, and it might have been sooner if we had called right away. We cleared a path for them through the house, and they had the water heater replaced in 90min. Impressive. We went out for St. Pat's. But what we should have done was what they told us: check the pilot light for about 30min, and test the hot water after 60 to 90min. We came home to cold water. I'll admit some grumpiness. We called in the morning, and they came back in a jiffy (our apologies to everyone else who had appointments that day). In 30min, they figured it out: a faulty pilot in the new, just-unboxed water heater. They had a replacement part over-nighted. The next morning, in 30min, done. This time we did as told: checked the pilot after 20min (and nervously, an extra time again after that). Still lit! The second time we checked, the hot water outlet was noticeable warm. By 60min, hot water from the faucets! By 90min, much to relief of nearly everyone i know, a piping hot shower. AAAAAHHH :-) Ok, so how does three visits equal 5-stars! The hardest question answered first: Because the problem was the manufacturer's fault, and Ehrhardt handled it flawlessly: Excellent communication by Ehrhardt, priority attention to our problem, no excuses, just fast resolution. Great service staff, from the office to my house. Fair price. I admit that I'm writing this in the after-glow of that hot shower. This could be the start of a beautiful situationship.

The Ehrhardt team showed up on time, installed the new dishwasher, and left the site spotless. I…read morewas out of town and it sure did not matter. I would use them again in a minute.

They opened both my indoor and outdoor sewer clean-out points and did not properly reinstall the…read morecovers. I had to call them back to fix the indoor cover because my basement smelled of sewage. Didn't realize the outdoor cover was installed improperly until it just slid off while I was mowing my lawn.

I was referred by a friend. Excellent customer service done in a timely manner. I would highly…read morerecommend!

After addressing a shower leak in our home, Osaro will be our go-to guy for any plumbing needs. He…read morehandled the repair carefully and was reliable and communicative throughout. Best of all is his commitment to doing a great job. He helps you resolve the problem at the core, not just a band aid fix.

I have a water shut off valve under my kitchen sink which need to be replaced and it stuck during…read moremy DIY try. I finally gave up after several attempts with help from youtube. Then came here and broadcasted SOS. Osaro responded pretty swiftly with a realistic offer. He aslo make sure what he need to bring for my job by asking necessary info. Came to my house on the same day in the evening and finished the job in short time. Osaro is friendly and very professional. If I need any plumbing need in the future, I will call Cox Plumbing!

I had a pipe leak major repair work that took all day. Ibrahim my technician suggested I get a…read moremembership to save money a 100% home inspection is done, doing that he discovered my bathroom faucet was leaking. He offered to replace it. I said thank you, but I prefer to get my own faucet. I would save even more money. He offered to wait while I go get the faucet, which I thought was a very nice gesture, because at this point it was 3 o'clock. He gets off at 4:30, so I hurried to home depot to get the faucet. Once it's in, I notice it has a push button water retainer, and you push the button again to release the water that did not sit well with me. The next day I called the office, I spoke with Shiloh I pleaded my case to her explaining how I was a loyal customer. I asked if they would please allow him to return and swap out my faucet, at not cost to me, explaining how I did not like that faucet . She had to confer with her manager after several hours. She called me back and she said yes, that they would be more than happy to allow him to come back out. She said she valued me as a customer and appreciated my business. I was so relieved! With the high prices of everything, from gas to food to utilities and after spending $3000.00 the day before, it really made my day . I felt very valued. I call that not only Exemplary Customer service, but it was also giving back. Thank you Prime Plumbing for your compassion and Great staff . T.Venerable

"Prime Plumbing" Wilfredo (Willie) Del Cid Is a Master…read morePlumber of excellence Bar None‼‼‼ I had a big job. Gas water heater (with code required expansion tank) and a booster. Also got a much needed whole house water filtration system for sediment because WSSC water is filthy. But you don't know how filthy your water is until you get a sediment filtration system on your house He also has earned high approval ratings from "The Cats" And has been deemed to be worthy of the title Sir Willie.

I called for a clogged laundry room drain over the weekend. They were responsive, professional,…read moreshowed up on time, gave me a quote over the phone with no ambiguity or hidden fees, and fixed the problem quickly. I would absolutely recommend them to anyone.

Update. Revised to one star because after months of requesting paperwork for our water heaters - NO…read moreRESPONSE!!! They can't be bothered to return calls or give us our warranty and required paperwork. Everything went south once they were paid.

I cannot appreciate enough that they came out in about an hour when my clogged toilet decided to…read moreflood my bathroom (I do not understand how the water kept going up). They even fixed my other non-urgent issue, and they are fairly priced!!!! I think the tech is Tony and he is knowledgeable and speedy!!! They are gonna our go-to from now on!

Great price for the work needed. Very kind workers and boss ( mom and pops show) would refer the…read moreowner was very kind and explained everything up front.

My bathroom sink was leaking, and only getting worse despite my feeble efforts to repair. Then,…read morethe shower head was only allowing a dribble of water to run. Tried soaking in vinegar to no avail. I got lots of good recommendations for MFX so called them. Mark from MFZ came out just as scheduled and fixed all in a flash. He also fixed a pesky light fixture for no charge! It's a family run business, and they are all friendly to talk to. For any future household problems, I will call them. Oh, I might add that I got a previous estimate from a different company, and it was four and a half time HIGHER than what MFX charged. Im so glad that I discovered MFX.

I have continued to utilize their services over the last several years. They have replaced toilets,…read morefixed shower related issues, installed water cut-off valves, cleaned sump pumps, added drainage lines for the sump pump, replaced the air conditioning unit, added handicap rails to the shower and so on. They are always available and provided emergency services when needed. They are what a family run business is all about providing personal service as compared to other larger companies. Marc in Bowie