Their communication regarding prices changed multiple times during the interaction. Upfront pricing and accurate pricing. Also they over charge significantly compared to competitors I've been to. I'm not sure if the staff is incompetent or if the company trains them to mislead customers. I would never go here again or recommend them to anyone. They also had a virtue doctor for the exam that they don't disclose. read more

Referred by my partner. Made appointment, seen same week on my chosen date. Technology has definitely changed the game! You will see ( no pun intended) upon your visit. Upgraded to the single progressive deal, wasn't looking for anything over the top. Snagged my two pair of frames, eyes checked and that's all folks. Staff was very helpful. read more

This was our first time here. My son finally found glasses that he likes. They have so much options. On top of that there staff was awesome.!!!. read more

Very bad optometry I never had a bad experience. Don't go. Just don't go. Working employees are good and nice but all optometrist isn't good. They do have any licensed? I'm very disappointed and doubt. And one more big problem is the make a glass company. So horrible. Don't go. read more

Armando went above and beyond. He was able to assist me without any problems. Once entering the store I was greated by a super friendly staff and my experience was amazing ordering my contacts. read more

First time to visit Stanton Optical and I'm glad I did. Carissa who is one of the managers greeted my daughters and I with a warm greeting and a pleasant smile. Carissa provided us with great suggestions and we followed them! Carissa is very efficient with processing the necessary paperwork. It was a very easy process. Hats off to you Carissa! Thank you for taking care of us. Cheers, Aileen read more

Not impressed. Was not even informed that I would not be seeing an actual person. They told me to pick out lenses without giving me my diagnosis. The thing they had me looking through was faulty. I did not take the standard eye test, they had me look through a lens to take it. Not impressed and will never be back. I want to deal with an actual doctor not a remote one operating faulty machinery. **** Update went to an actual optometrist, Axis eye optometry group and their readings were way different from the reading I was given here. They said a lot of patients have been getting misdiagnosed at Stanton. You have been warned. P.s. look at the reviews on the other locations. Not so stellar.****** read more

When I picked up the glasses I was not happy with the girl that helped me or the glasses. The girl at the counter just handed them to me and was finished with me. I had to ask her if I should try them on. She said sure like I was bothering her. When I told her that I could not read anything on the bottom of the glasses, she told me to give them a week and if i still couldn't read anything with them to bring them back and they would make some adjustments. *** Three stars for this Person. So when I returned to the store to talk to someone about the glasses, I was helped by Tamar. I explained what the problem was and she was able to help me resolve the issue. She was professional and knowledgeable and I really appreciate the way she treated me as a customer. ***** Five stars for Tamar!!! read more

I made an appointment specifically requested a "female" optometrist for the following afternoon.After taking time off work and showing up 10 minutes early I was informed that first off there would not be a "female" available to help me!!!!! Then I was informed the exam would be computer generated and not done by a human! This was not explained when I set the appointment requesting a "female" optometrist...I felt 100% this was a bait and switch type of scam to get me in! I was clear in what I was after and they blatantly lied to me about my exam! Walked out and went over to Costco where my requests were met with honesty and respect... read more

Online appointment system was easy to utilize. Made a same day appointment which they had plenty of. Service was great and workers were friendly. Paolo and Lucia were thorough and answered all questions I had. read more

Very upset. Took my daughter for an appointment and purchased glasses. Went back later for my appointment and my insurance was charged for both of us already. Now it's over four weeks later and they still haven't fixed it, even though Lucia and Jennifer (manager) both recognize the billing mistake. I can't go anywhere else because my insurance thinks it's a done deal. I understand mistakes can be made, but I don't see any action being taken to make this right for me. This is very wrong! I am going to start looking at what steps I can take on my end. Tired of waiting for them to do the right thing. read more

Though limited in sunglasses options, the saleslady that helped me was patient, kind and helpful. I liked two frames best and was happily given a discount for both! read more

I went in for a walk in eye exam and was seen immediately. The service was very quick, and everyone was very nice. I was really impressed with the technology used during my eye exam (though it was my first time having an exam in a few years, so maybe I am outdated). When it came time to choose my glasses and discuss what lenses I would have, treatments used on them, and all the detail, the sales manager Enham was really helpful and kind. She answered all of my questions, and even helped me choose the right style sunglasses. Overall, everything was great, everyone was knowledgeable and caring. I will definitely be visiting this location again for my eye care needs. read more

The staff are super friendly and helpful - they took the time to help me find the perfect glasses (which wasn't easy). Will absolutely be coming back! read more

Cody was AWESOME! Attentive, Helpful and resourceful. Most of all patient and kind. Not many people have the customer service skills he has.

I walked in, and I was greeted with love. Lucia was so kind and helpful and I highly recommend them. The guy that did my eye Oliver was very polite. I come in all the time. The whole staff is very nice. Just explain your situation. Be patient and they will work with you. I wouldn't go anywhere else unless I came to a Stanton a Optical in Elk Grove keep up the good work I am rooting for you and I will bring my friends and family and tell everybody about the great job you guys are doing read more

I recommend Stanton optical for anyone who needs eye classes or lenses. Our family are very satisfied and pleased with their service. Recently, my classes broke down, immediately I went to Stanton Optical and in no time they repair and fixed my classes with new frames I was very happy with their courtesy. read more

I popped in for a second pair of glasses after paying far too much at another store. I walked to a clean & well organized store & Piero greated and gave me plenty of time to look at frames. Once I found what I was looking for Piero took care of ordering my new glasses with a smile. May I add the glasses were half what I paid last month for my glasses.. Over-all it was a very pleasant experience from start to finish. Covid-19 security protocols were observed by everyone in the store & I certainly will return for my glasses in 2022. read more

I'm not sure where to begin, this place is amazing! My daughter is super hard on glasses and we came in, in a emergency and Piero was amazing. Helped us with our warranty and had the glasses ordered without hassle. When we came back to pick up the replacement glasses, Carissa met us at the door took our temps and had my daughters glasses waiting! (Excellent) customer service. Michael performed a miracle on her old glasses and they are now able to be used as a back up pair. These 3 definitely are a great team, they even helped my daughter pic out another pair and a new style. I appreciate the customer service and care! Hands down the best service and trust me we have been everywhere Costco, Jcpenny and even eyeglass world. I will never go anywhere else read more

Top notch service !! I dealt with Lucia and she was a doll!! Super nice helpful. I took forever to pick out glasses picking up putting down and she was patient and supportive!!! I'm actually thinking about coming back to get some script sunglasses !! If I could rate a 10 I would. Go in and ask for Lucia she will take care of all ur blindness needs !! read more

I went in to the Elk Grove location for an eye exam and glasses. I was helped by and associate by the name of Lucia. She was very attentive to my needs as I have very particular requests when it comes to my glasses. she was very patient with me and even taught me some things I did not know about particular lenses, which allowed me to pick the perfect glasses. I can't thank her enough for her amazing work. read more

All of the people here are very accommodating and service oriented. My wife and I had some issues with glasses we ordered and they made sure they were fixed. In addition they gave us an additional discount of a pair of prescription sunglasses. Tom Tolman read more

This optical store sucks! The receptionist didn't verify my insurance coverage to see if it's under their care. Usually I don't pay for an eye exam but since my insurance is not covered in their store I need to shell out for the exam. This Piers said oh the receptionist is new she doesn't know! What a scam bug. Besides, their eye glasses selection is very poor. Waiting time until you get the prescription is exactly around 1 1/2 hour. Will never go back read more

Great place! Fast and easy eye appointment and the staff was super friendly! Great selection of frames as well. Took me almost an hour to pick one I liked - so many options. read more

I had not physically gone into the store, however I wanted to call bc I wanted more information about the current special they're offering: 2 pairs of glasses & an eye exam for $59.95 and about insurance. I believe his name was ...John? For one, it was difficult to understand him--I'm not sure if he was talking way too close to the phone where everything he said was muffled? Idk. No big deal. Then two, he was EXTREMELY pushy. I honestly just asked him two questions and as the conversation was close to an end, he asked "okay when will you like to schedule an appointment?" I replied "I'm currently still calling around other places so I won't be scheduling an appointment today." And he said "but this is a really good special, we won't have this for a long time, so would you like me to schedule you to come in tomorrow (Tuesday) or the next day?" I'm not kidding, he asked me about scheduling an appointment about 6 times. It was a bunch of this "scheduling" back and forth. At this point I'm getting annoyed, bc I told him I have a busy upcoming week so I couldn't give him an exact day to schedule me, and I told him if I end up with Stanton, he will hear from me no later than December 1st or I'll even book it online. Then of course, he said "okay so I will schedule you for Saturday (November 28)!" And I told him I haven't made a decision on where I want to go yet so that will not be necessary. So he just said "k have a nice day" and hung up so abruptly. It's like, he didn't care to listen and understand what I was saying and was so assertive. I haven't gone to any Stanton location yet and just from this one phone call, I have already come to the decision to never visit in the future if this is how pushy their employees are. read more

I was there a month and a week ago. I had a feeling in the pit of my stomach that I might be getting what I pay for, meaning I won't get the right service. I took a chance and got fitted with contacts. Oh my gosh, I did my due diligence to wear 2 different type of grades to see what suits me best. By the way, the televised Optometrist in my opinion assessed me very quickly. I believe it was short of a thorough evaluation because she did not give me the right prescription. OK, the samples that were given to me did not work-mind you this what the Optometrist recommended and "optician" has fitted me. I put them on as suggested for a week but it made me nauseous, it gave me a headache. I tried a different pair, still not the right fit nor I could see clearly. Also the diameter of the lenses were too big....thanks, "experienced Optician" as he say. So I go back again (2nd visit), a "follow up" I shared that the contacts were not working for me and I wanted the ones he ordered returned. I asked to see a REAL LIVE DOCTOR-the "optician" referred me to the one in Florin. Okay 3rd visit with Stanton I drive all the way in Florin..."General Manager," Cody says he'll take care of calling Elk Grove to get my contacts ordered. That did not happen.. I contacted Elk Grove because I have not gotten a call to pick up. A lady that works there says, "yeah, they just got here." LIAR!!!! Now, 4th visit to get contacts that I paid for; this is Friday already, a week after my appointment in Florin. I arrive to find out they were the same contacts that I did not want. I call the Florin store and I find out that they never ordered it. This woman that I spoke with says I have to physically return the box of contacts to get ones I want. Stupid! Needless to say, I should have listened to my instincts...DO NOT GO TO ANY STANTON OPTICAL..I have to wait for another week again hopefully they don't screw this up at this point I am not hopeful. Worst place ever. read more

Outstanding! Enham Hanania provided me with superb customer experience! She opened the door for me at greeting. That shows she wants her customers treated with superior service. I had issues with Lodi location that multiple visits to try and correct with no resolution. Not going in to the issues because Enham made everything better. Enham understands customers needs are important. My new job needs my eyesight to work well. I really needed her help today and she recognized my needs. Her service abilities have the customer in mind through every step. I was so amazed with my service that I watched her with other customers just to see if it was because of my prior issues and every single customer that walked in was treated with value. My prescription had corrections that were needed. My new prescription is on its way! I'm so happy and honored to have had this experience. read more

Terrible, terrible service. I had a first appt clearly told the assistant that I had a separate prescription for each eye for my contacts one for far and one for close well apparently he didn't listen.. wait three weeks for a trial pair only one prescription and of course, I could not see well at all. I call their customer service center made an appt for a retest, get there in time oh sorry the optical person already left for the day! The customer service place doesn't know that?? Total waste of time.. make second appointment and have to wait 45 minutes to be seen, again I had an appt, got tested and OF COURSE they have no trials pairs available and I now have to wait until after Christmas week to pick up the trial pair!! I will def not come here again!! read more

I was a little hesitant to try out Stanton but I'm so glad I did! I was the last appointment for the day at 6:45 and I was out by 7:20 after my exam and picking out my frames! Everyone who helped me from start to finish was awesome! Especially Elizabeth who helped me with my frames and was the last one to stay. Extra shoutout to the lab tech with the great Spotify playlist! No one ever made me feel rushed even though they close at 7. I will definitely recommend to family and friends... can't wait to get my glasses tomorrow! At my old eye doctor I would've had to wait WEEKS, since Stanton has an onsite lab I get them in a DAY! Amazing! Thank you all for the great experience. read more

Horrible experience - I would not recommend this place total waste of my time had to go a different Dr after waiting forever. Technician did not know what she was doing - need to hire more experience staff. read more

Booked an appointment at 4:05 and we got it done on the dot, once I paid for my glasses the ETA was set for September 3rd. 45 minutes later I got a text saying it was ready the same day! It was an awesome experience and I'm glad I was able to get my new glasses the same day! read more

Spare Yourself! "Eye technician" was poorly trained. Actual exam is conducted by virtual person, not in person. Staff poorly trained. Broken trial lenses glasses. Terrible experience. Walked out! read more

first off, i'm loving the fact that there is now a location in Elk Grove! second, the store itself is sooo much nicer and has a much more welcoming vibe/setup than the one by Arden. the service was exceptional! everyone was very friendly, helpful, and super sweet! got to experience a virtual exam with the optometrist so that was pretty cool lol. I will definitely be coming back to this location from now on! read more

It was a fun experience for my first time ever getting an eye exam. I had no idea what I was getting myself into but everyone at Stanton was very helpful and fun to talk with. I think the woman's name was Enham that first helped me out with getting me started with looking at some sunglasses because I mentioned I was interested in them. After that it was quick to go to the back for the exam. Christina and Michael were the two workers who were informing me of what was happening each step of the way. I was always very nervous for these exams but they made it easy to understand. I walked in with no intention to buy anything but after going through the process and chatting with everyone Enham and I believe Elizabeth set me with some nice sunglasses. Worked with me to find a good price and I walked away happy. WOULD DEFINITELY RECOMMEND THIS LOCATION read more

Stanton Optical - A small selection of the collection of sunglasses they offer. - Eyewear & Opticians Near Me - Elk Grove, California

I had an appointment this morning and arrived to find the door locked. Makes sense right now, they need to keep the number of people in the store to a minimum. So I knock. Nothing. I look inside and see an employee looking at me. No movement towards the door. She's eating instead of acknowledging me or making any attempt to let me in. Lots of people are out of work and would love her job if she doesn't want it. read more

Took 3 months to get my eyeglasses because they were not right when I got them the first time. When you go here ask first if theres a real dr. that will make the exam because they will not tell you that its just a virtual exam. Employees were okay and accommodating though but I will not recommend this place and their frames are not really of quality. read more

The staff took extra Covid precautions that helped ensure my family felt safe. Loved the friendly, helpful staff and the frame selection read more

Straight to the point its a great place but the quality is cheap and not only that I ordered prescription sunglasses here back in July and they came back as transitions I was told I could try it out and two months later the transition didnt change back to dark when the sun was out. I then asked to gett prescrriptions shades like I initially asked and they did however I ordered them in December and never heard back about them being ready or anything. Then I checked in person and they were ready but one of the lenses was popped out and dangling in the pouch(that my glasses came in) I asked for a glass cleaner cloth and the lady tried to charge me $5 like really I paid $50 for the prescription lenses already. Never going back! read more

Very helpful and friendly people. They noticed the missing piece that sits on my nose and fixed it for me, even though my new glasses are ordered and I should have in about 10 days. I highly recommend them read more

Oh my GOODNESS!! I was in and out in 30 min ! Enham is just a dream! She's so sweet, helpful, and very honest with a goal help you find the right frame for your face ! They'll definitely go and do whatever it takes to help you walk away knowing you made a great choice ! I'll most certainly be back!! I can truly say they're a Game Changer here ! A+++!! read more