I had such a great experience at Stanton Optical. I walked in to order some glasses and was not disappointed. I was accommodated right away. The staff were so friendly and helpful with connecting to my insurance and helping me find affordable and stylish glasses! There is a great selection of affordable glasses - there's something for everyone. Tamarra supported me and was amazing. She helped me with the numbers and I walked out with two pairs of glasses. She explained everything really well. I also liked that I could get my glasses same day (45 minutes after i purchased). I will be coming here for glasses from now on. read more

The associates there are pleasant and helpful, most particularly Tamara, she was very patient and helpful, her customer service was beyond my expectation. They also have a variety of frames to choose from too. read more

I took my daughter in today, she had an appointment early and all I can say everyone was wonderful, she had her eye exam and we picked out her frames and they were ready Today!!! You are greated as soon as you walk in and they take care of you, highly recommend going here!! read more

I went here about a week ago, checking out the glasses. I decided to get a pair and even ask for advice. I ended up doing a walk in and even got my eye exam done. They helped me out a lot, so big shout out to Armando and two other ladies on the floor. Overall, everyone was really welcoming and helpful. read more

I made an appointment for 10:30 and stood at the front desk for about 10 minutes until an employee finally appeared and asked me to have a seat. I had my Rx and frames with me so I figured it wouldn't take too long. Big mistake. Not sure that there's much point in making an appointment when it takes 30+ minutes to even get someone to sit down with you. I gave them half an hour and then left. read more

Pricing is absolutely insane. They up charge for each addition to your lense. You pay extra for anti reflective, then another extra charge for blue light, then another extra charge for anti glare, and so on. I paid almost $400 for one single pair of prescription glasses. They have a warranty that is 12 months, and mine broke in 13 months so I cannot replace them. I would never buy another pair of glasses from this place. The quality is horrible, they feel cheap like they're from dollar tree and the price is outrageous. read more

Yes, they do have same day eye appointments, but you will wait and wait -- even if you have an appointment. The actual person who gives you an eye exam is a technician, and a doctor is theoretically monitoring through the computer. The doctor will write you a prescription, but you will not talk to the doctor. As for ordering glasses here, if you have anything other than single vision lenses, then theoretically they are supposed to be back in two weeks, but it can take a lot longer...more like 3! For the price and inconvenience, I'd recommend going elsewhere. However, the technicians in the front are very nice. They try their best to deal with the wait times. Also, you don't feel pressured to actually buy anything. It's not their fault that the business is bad. read more

They really need to listen better. I bought Burberry frames online from another store and only needed the demo lenses replaced, since I wear glasses for fashion purposes. When I made the appointment, I explained this several times and was told it would be fine. But when I arrived, they said I needed a prescription. That would have been okay had I been informed beforehand--but I wasn't. Instead, I drove out of my way for nothing. read more

They offer the two pair special then try to jack up the price after the eye exam they pulled the up sale game I went to walk out they tried to tell me I had to pay for the eye exam I said I don't have the prescription I'm not paying bait and switch spend your money elsewhere that has upfront pricing read more

Increase staffing wait time was horrible prices are deceiving yeah, we waited for over two hours to be service and with an appointment and it took forever read more

Super helpful Anthony and Oliver got us in and glasses done in 30 mins five stars Would definitely recommend read more

I called for information as a potential patient but the customer service rep was super pushy. (Indian accent, speaking in rapid fire tone, he repeatedly pushing me to schedule an appointment while I still have questions. He said that Stanton accepts my insurance then in the same tone, mentioned out of network coverage. I asked whether they truly accept my insurance. He said no. Hhmm...this is not for me. read more

Do not buy from Stanton Optical. Here is why: On January 3, 2025 I got an optical exam at Stanton. Turns out these are not optician but people working under a medical doctors license. As a result they are not governed by the California State Optical Board but under a loop whole of the California State Medical Board. They formed a company called California Physicians Eyecare Group. Fast forward to January 18, 2025. The glasses came in and I can't see a thing through them. They do another eye exam and it is a completely different result than the first. Every number is different on the prescription. The doctor who signed off on the prescription is Jonathan Ellis M.D. License number C 175977. Apparently he works under the California Physicians Eyecare Group. I am going to make sure that everyone knows ! read more

All 3 people's prescriptions for my wife, then 2 kids ARE ALL WRONG and I am out $1800.00. The customer service was fine, the PRESCRIPTIONS WERE way off. I had to go to a different company to do so. I don't know how to get a refund on the 2 pairs per kid and 2 pairs for my wife and her contacts. ALL WRONG!!! read more

if I could give this place a zero I would. They are the worst company to deal with when it comes to glasses. They have screwed my glasses up three times and the last time when they were making them, they broke the lens. They give you the runaround, customer service is useless because they can't do anything. They will waste your money, there is not a real eye doctor there, they can't get your prescription right, and they tell you whatever they think you need to hear so that you get out of their hair. Don't go here, there are better eye doctors around than this place. they don't know how to get a prescription correct in a lens even when you tell them exactly what you need. Don't waste your time, your money. They don't have enough staff, you have to sit around for God knows how long, they don't even read the answers that you provide them on the intake. It is a horrible, horrible place to go. read more

They did not tell me the pricing for an eye exam over the phone . That probably should have been my first sign . Then the optometrist helper was extremely rude. But most importantly the entire exam was done by a Telehealth provider who not only was non-communicative about my needs but also got my prescription completely wrong . I had to redo the whole thing somewhere else. Lastly , I was not told that the appointment was Telehealth until in the moment I sat in the chair. read more

I have one word for this business. They're month long ordering process filled with mistakes and Customer Service. Garbage... read more

Nico, waste of time calling the number. Your rep still wanted to charge me $89, which I stated in my review, unacceptable for me to pay anything when these lenses didn't even last a year. I been wearing glasses for over 30 years, never had lenses peel. read more

Stanton Optical - Eyewear & Opticians Near Me - Elk Grove, California

Please do not pay them until they fulfill their promises. They promised to replace the broken nose pad on my current glasses if I pay for two new pairs of glasses. After I paid them, they refused to replace the broken nose piece, saying it's their company's policy that they are not allowed to do that. I just ordered 5 pairs of nose pads on Amazon, and it only cost $4.99. I have purchased a total of 4 pairs of new glasses from them since last year. I will not go there again. read more

The staff at this location are always extremely kind and accommodating. Both times that I've gone in to get my eyesight tested, they were able to get me in without an appointment. I never felt rushed or forced to buy more than what I wanted. One time, a staff member made adjustments to my glasses and warped part of it, so they gave me a brand new pair free of charge. They're great. As for turnaround time for new glasses, it does take a little long, but it's not the staff's fault. read more

Booked an appointment for contacts at 3, came in at 4, left at 5 lol. The technicians were both really nice and friendly. Saw them politely deal with a customer that was trying to scam her way into free contacts (lol). They handled her well. You check in on the iPad, get tested by the technician, and then do an eye exam with a doctor via Telehealth. I thought the visits were virtual because of covid but apparently not! This was a different type of eye exam but non the less I still got great service. The tech also just did my follow up right then and there since I always knew what I wanted/needed/what works for me. I did browse the glasses and was impressed that some frames were only $19. I was a little disappointed in the selection however. There's alot to choose from but nothing that I would wear. (That's just my personal preference though). Great experience I'll be back! read more

I called the customer service number they provided and went in circles. I'm in the same boat, they want me to pay to get the lenses replaced. No thank you. read more

Stanton Optical - Peeling on lower left corner - Eyewear & Opticians Near Me - Elk Grove, California

Helpful associates here, no pressure. Not as nervous going to the optometrist as it is to the dentist but that device blowing air to the eye to test the eye pressure, was fairly nerve wracking...thankful that they were patient with me. If you've never been here before and need to get glasses as well as contacts tests, please know that it could take up to 2 hours. It would take some time for sure. read more

Great selection of frames, decent eye exam via Zoom technology and automated machines, good pricing on frames with varying deals, lenses and add on's costly. Clean, spacious store, lots of new employees with what appeared to be two experienced lead staff members, medical history and questionnaires done via iPads or notebook type computers, quick service. Music was super loud, too loud. I suggested it be turned down, they did. I have sensitive hearing but it was way to loud, pop music. At my follow up appointment the music was lower. Not enough staff on my two weeks later visit, to pickup glasses, had to wait about 20 minutes plus other people were waiting. read more

Stanton Optical - Eyewear & Opticians Near Me - Elk Grove, California

Took too long I was there for about 3 hours in total. They got my prescription wrong. They didn't want me to give me a refund on the exam even though it was off by a lot. I had a re test which took another hour. Frames and lenses are expensive and the quality does not match the price. I wouldn't recommend going here. The exam is over a zoom call too read more

Their $79 deal includes "2 pairs of glasses and eye exam" and they also promote "same day glasses" which based on my experience is a big lie. The "eye exam" was done virtually through a video call. All the provider did was help determine my prescription. They only have an optometrist at this location EVERY OTHER FRIDAY which means I did not get a real exam. Plus, there is an extremely limited amount of options for glasses that are part of of the $79 bundle. They all look like they are from the dollar store. Furthermore, my prescription was "too high" so it would take 2 weeks to receive my glasses. So much for "same day service". All in all, this was a complete waste of time. Staff was nice but I wish I never would have came here. I recommend going somewhere else. read more

I broke my glasses and desperately needed a new pair before i leave on a trip in 2 days. I made an apt this morning as soon as they opened and they got me in immediately. They had a wide selection of frames. Jennifer helped me and she was awesome. They don't accept my insurance but did discount my glasses the amount the insurance allots!!! HUGE BONUS. She checked my RX and told em they could get em done the same day!!! I was able to get two pairs and a pair of sunglasses. Guess what?!!!! THEY WERE DONE before i could even finish my pedicure!!! Holy cow, if only every business was this AMAZING!!! All 3 pairs of glasses for just under $400. read more

As soon as I walked in I was made to feel welcomed and it looked like everyone sincerely liked their profession and helping others feel and look their best. Ta, was so knowledgeable and good at helping me pick out the right glasses for my face shape. I tried on about 12 pairs and the 1st 2 pairs that she picked out were the one I ended up getting. She was very careful about not spreading germs and keeping the touched glasses separated from the sterilized pairs. She helped me get the best out of my insurance and working it with the best promotion going on. I would definitely recommend this location to get the best service! Ask for Ta! read more

I just picked my sunglasses, they are Great! I am glad they are so close in Elk Grove. read more

This is my review for this location. The following employees have been beneficial and possess excellent customer service skills. I have always been treated well and they always have solutions to my optometric needs. If you are in the area, stop by and visit so you can find out for yourselves. Many thanks to all of you for your time and effort in assist me. Kindest Regards, Jazmin Marquez read more

The location is big and spacious, and there are always cool deals like "exam + 2 pairs of glasses for $50" and "exam + 6 months of contacts for $125." But I cant get behind the quality of craftsmanship. My glasses arrived unwearable and virtually nonadjustable. They sit crooked on my face, and the lenses make everything seem to balloon out of proportion. JUST NO! read more

I made an appointment online. When I arrived the very polite woman asked me if I had a mask or did she want her to provide me with one. When I said "neither, I am vaccinated" she said "Sir, it's company policy: You have to wear a Mask even if you are vaccinated" I said " I will go somewhere else" and walked out. I refuse to patronize any establishment that refuses to follow the science and insists that I give up my Constitutional freedoms to have the privilege to visit their business. I ended up purchasing 2 pairs of reading glasses from EyeBuyDirrect.com for $56.39 (much cheaper) otd delivered to my home......... No Mask Required. Stand Up Sheeple. read more

I got my glasses fixed today which was for free but they didn't fit the same. But overall it was a good experience going back again.

Please save your time and money and go elsewhere. I ordered glasses through them and less then 2 months later the frames literally snapped OFF OF MY face mid conversation. I spent over $100 on these frames and when I called to have them replaced the expectation is that I would pay 20% of the price. I would understand paying this much if I had been the one who actually broke them. However, seeing as these glasses were obviously so poorly made that they broke while on my face, that's a hard no for me. In addition, you can see where they are beginning to crack on the other side of the frames as well. This is pathetic especially because I've had several pairs of glasses last me YEARS!!! I'm talking "I love the frames so much let's just change the lenses" years. I will never shop here again, and will be adamant about encouraging my whole glasses wearing family and many friends to take their business elsewhere. read more

Stanton Optical - Nearly broken frames - Eyewear & Opticians Near Me - Elk Grove, California

See all

I got my eyes tested here and I was given a prescription. Because i didn't like the frames in store I order a pair of glasses from elsewhere with the prescription given to me by Stanton optical. I got my glasses and realised my vision was blurry. I went back to store and complained and they did another eye test and my prescription completely changed! I wouldn't trust having your eyes tested here. Spoke to management and it wasn't pleasant at all. read more

wish I took time to read the reviews first. dealing with them for months, wrong prescription provided, customer service low and still no clue when my glasses will be in for the second time. my son still unable to wear his 2 glasses. Spent hundreds for basic glasses and honestly once I get mine, whenever that happens I will not be back and remind myself to read the reviews. Just want to spare others the same treatment. read more

First time ever. Appointment was quick! Then I was able to get my glasses too! Fantastic service! Will be going back to the Elk Grove site!!

Armando is the best! He was so helpful and kind. He was patient with me trying on as many glasses as needed and offered suggestions which I really appreciated. I really enjoyed my experience! Armando was in a great mood even at the end of the night before closing. Best customer service I've had in a long time! read more

Got our glass back in the day. Did the deal $79 with exam , prescription and two pairs of glasses included. Oliver, Armando and Lucia were very very helpful in the whole process. Our glasses were ready in an hour. They were very caring and helped with budgeting. I would definitely give 10 stars if I could. Thank you! read more

Their communication regarding prices changed multiple times during the interaction. Upfront pricing and accurate pricing. Also they over charge significantly compared to competitors I've been to. I'm not sure if the staff is incompetent or if the company trains them to mislead customers. I would never go here again or recommend them to anyone. They also had a virtue doctor for the exam that they don't disclose. read more