Back for my annual exam. This is my 2nd year coming here. Staff are friendly & I really like Dr…read more Trinh. Everything is efficient. I check in & I'm never waiting long. I get through my exam quick & I'm out. I'll be back next year

Picked up my eye glasses and the fits perfectly also I can read clearly again. The process was…read moreso easy even as I came there was four people there was hardly any waiting.

very expensive place, the doctor are professional but the glasses is getting more get charge then…read more others even third time more,they overcharge you for glasses

I've been going to Dr. Viraj Shah and Dr. Ami Patel Shah for ten years now, and I even brought my…read moredaughters in for their first eye doctor visit! Their patient care is seriously amazing. The measure of excellence lies in the staff, and this establishment ought to serve as a model for cultivating a sense of community. Following an injury, I struggled to adapt to a new normal, and now I feel compelled to write this review to recognize a shining example of someone who truly improves the world. Haena, thank you for your gracious interaction and for allowing me to feel supported with your kindness.

Victor is the best! A very caring person who takes his work seriously and goes beyond what is…read moreexpected of him! Thank you for helping my disabled husband Alan, yesterday. God's Blessings

Called with a few quick questions before booking an appointment and the front desk experience was…read moregenuinely frustrating. Every question got a one word answer with no elaboration. I had to drag basic information out of them, like whether an appointment was needed to place an order. I also stopped by in person just to browse frames, and wasn't even greeted when I walked in. Instead, a temp worker's first words were "do you have an appointment?" When I said no, I got a somewhat dismissive "so... what can I help you with?" Not exactly the welcoming vibe you'd want from an eye care office. Between the phone call and the in-person visit, it felt less like customer service and more like I was inconveniencing someone by showing up. I ended up not booking anything. Disappointing, because I was ready to walk in and buy glasses same-day.

Everyone is super friendly! Dr. wang is very knowledgeable and gets you in and out real fast.read more

The customer service here is some of the worst I've experienced at an optometrist office. They…read moredon't follow up when they say they will, don't call to let you know your glasses or contacts are ready. Had to tell the person behind the counter my name three times while they were looking for my file (3 times in less than 90 seconds just means they're either not listening or don't care). Just an all around bad experience for both myself and my wife.

This is in the Costco of Elk Grove. It is called Elk Grove Vision Center. I already had a…read moreprescription and needed it filled. I had surgery on one eye and my vision changed. I didn't see the eye doctor. Only the techs at the counter. It's really convenient location right inside Costco. Make sure you take a number from the dispenser so you get a place. No line here. As you wait they have several cases of frames lining the wall. The 3 or for section to the right are Men's frames the middle is sunglasses and the left are for women. It was busy so I had ample time to pick out some frames that my wife and I liked. The tech asked for the primary card holder. I did see online that you don't need to be a Costco member to use this location but I didn't ask. The tech also asked if we had insurance which we did and they covered some of the glasses. I decided to get two pair since the insurance was almost paying for one and since we are Costco members we get an additional 50 bucks off two pair. He asked if I wanted Progressive lenses which I have never heard of. It's what they call bifocals now. It takes getting use to so with two sets of glasses I could bet one of both and use the Progressive when I get used to them. He said they would be done by two weeks. Great . Update. The lenses were done in just over a week. They texted me just a bit before they closed on a Saturday and they are not open on Sunday so kind of a bummer. I ended up going on Tuesday to get them The worker was very professional and fitted my two pair of glasses nicely. Very friendly and said if there are any problems to come in and they would fix them. No rush and spent the time to make sure I was happy. She said I should use the progressive lenses first for two weeks to get used to them and then I could use the regular ones for driving if I wanted to later.

Elk Grove Vision Center inside Costco is a great option if you need a same-day or next-day eye…read moreexam. They also welcome walk-ins when availability allows, which was really helpful since my usual optometrist was booked out four weeks and I needed an updated prescription quickly. The staff was friendly, and the check-in process was quick and easy. I saw Dr. Anhthu Do, and she was warm, professional, and had such a welcoming vibe that made me feel comfortable right away. She was very thorough during the exam, took her time, and explained everything in a way that was easy to understand and never made me feel rushed. She answered all of my questions with patience and made sure I understood my prescription and overall eye health. I felt well cared for and confident in her expertise. She's someone I'd go back to for future eye exams. I recommend this place if you're looking for quality eye care without a long wait.

The doctor is very professional and made my 5 year old feel comfortable during the entire exam. He…read moremade her comfortable by being playful and made her smile throughout with age appropriate jokes. At the end she was joking with him too! wonderful doctor!

I've been going to see Dr. E for about a decade. He is funny, kind, and the best at what he does!…read moreThe first time I went there, I asked him to pick out my frames. I had never worn glasses before and wanted his opinion. I then proceeded to try on half a dozen more. Yes, I ended up getting the pair he chose for me. He has a great eye! He and his staff are very pleasant and professional. Highly recommend...

They are so personable. They really listen to you and help. Everything was explained. Love them…read more Everyone was wonderful!! Thank you so much. Greatly look forward to my glasses.

Nice, organized, and clean Optometry spot in Elk Grove, next to Kohls & Sally's Beauty Supply…read more Came in for a new pair of glasses and the staff there were helpful and got the job done. Shout out to Ryan, and the other staff member who does the pre eye examination, sorry I didn't get your name but both of yall were informative, helpful, and amazing.

I've been coming here for a few years now, and every visit has been quick, efficient, and thorough…read more Imran helped both my husband and me choose the perfect frames, and he truly has an amazing eye for styles that not only look great but wear comfortably too. He's professional, knowledgeable, and personable, which made the entire experience enjoyable. We joked and laughed throughout the visit, and I never felt rushed. I just picked up my new frames for this year and absolutely love them! Thank you, Imran, for always helping me find the perfect pair!

I've been coming to this location since 1997, back when it was family-owned, so it's disappointing…read moreto see how much the experience has changed over the years. Last year, I learned that the optometrists who had run the location for many years had retired. It seems like things really began to change around the time VSP took over. Unfortunately, as others have noted in their reviews, the customer service is now lacking and just doesn't have the same welcoming, personal feel it once did. I saw Dr. Staples during my most recent visit last year. I found her somewhat rude and unfriendly at the beginning of the appointment, although she did soften up as the visit went on, which I appreciated. After being a patient here for nearly 30 years, I've decided that will be my last year. I'll be going to Kaiser instead, where my experience with both the customer service and the doctor I met was much more pleasant. It's unfortunate to leave a place I've been going to since 1997, but ultimately, I prefer to give my business to a place where I feel welcomed and valued as a customer.

We had a spectacular experience here today. Everyone was nice. We got in and out quickly. The…read moreoptician was friendly and professional. She showed us all of our options but didn't push anything. The optometrist was very nice. It was such a great experience compared to where we used to go. Thank you so much! I completely understand all of the great reviews.

So, it's time to get new glasses and prescription but, after 8 yrs of business with them, I was…read moresurprised. Basically, I called to cancel an appointment, they said I didn't. They actually attached a $25 dollar flag on my account! I spent $2,300 dollars and they charged me that $25 ! Not one person would listen to me! i have the very call log on my phone! These guys are chippy and insert fees on their own. That dope who measured for our glasses just stared at me when I told him the situation. I do not recommend this place , too many cheaper alternatives.

I've been getting my eyes checked here for a couple years now. Dr. Jennie is very skilled and was…read moregracious in answering my curious questions about the prescription numbers. I have come in for free adjustments to my frames. And I just love the location of the optometry so that I can get errands done around this plaza

I have to admit, I was a little hesitant at first about switching optometrists. I had been seeing…read morethe same one for years and built up a really solid relationship with them. But when my company switched vision insurance providers, I had to look for somewhere new if I wanted to stay in-network. I will admit I had some reservations about Eye-Minded being inside a Target - I guess I was a little snobby about it, thinking it might not have the same level of service I was used to. But I quickly realized I was totally wrong. The staff here is awesome. They really know how to help you make the most of your vision benefits, and they always keep me in the loop about any rebates, promotions, and available deals. They also take the time to walk me through different frame and contact options, offering quotes for everything so I can make the best possible choice based on my needs and budget. Plus, they've got a pretty good selection of frames, so I never feel limited. Dr. Nguyen has been fantastic from day one. She's super kind, really knowledgeable, and takes the time to explain everything. No question is too small for her, and I always leave feeling confident about my eye health. I've been going to Eye-Minded for almost 4 years now, and I couldn't be happier with the whole experience.