just now I came to this office last year because of the great reviews. I purchased 2 pairs of glasses with the eye exam and a set of disposable contacts for close to $800. Very nice and friendly staff. I was set the expectation that my glasses would take 3 weeks to arrive. I tried on the frames and asked for them to be adjusted since they fit a little big. I was told not to worry that they would be adjusted. A week later I got my contacts. Everything was great. Came 3 weeks I called and was told my order was there and ready for pick up. I get there and only my sunglasses are there. I was told they must of misplaced the other pair but that they would have them reordered and would be there i a few days. Okay cool. Over a week passed and no call. I called over a week later, guess what?! Glasses where there! None of my pairs were adjusted by the way. I was too upset to even ask anymore. Recently one pair broke. I took them in and was told it would be 2 weeks to get them fixed. I called a little over 2 weeks later and was told they would arrive that coming Monday and I would get a call back for an update. Cool. No call on Monday or the entire week for that matter. I went in today a week later. My order has been delayed and won't be there until tomorrow. I understand things happen. I am a very patient person, but this is it's too much. No one cared to call, as a paying customer at least a call back would be appreciated. The only reason I will go back there again is because I need the pair that is getting fixed. Very dissatisfied. read more

I choose to deal with people in an actual store rather than purchasing online. I was alittle surprised that replacement lenses cost me $162.50 when replacealens.com was under $100 for same lenses. That being said Sales manager Enham Hanania was well educated and very polite. I will recommend Stanton Optical. read more

I needed help finding the perfect glasses for my head shape especially since I'm picky & Enham really went above and beyond to make sure I left satisfied with my choice of purchase that day. Pleased to say I had a great experience & will definitely be back because of the amazing attentive service she provided. Thank you! read more

Store was just built. Yelp and Google shows that open at 12 pm on Sunday. Went there at 12:15 pm and the doors was locked. Called the customer service center and they stated that they needed to update the hours....WTF. they just opened, with grand opening sign. Apparently they open at 1 pm. Customer service told me to make an appointment for 2 pm so there won't be any wait, but then stated that I will be the first one of I walk in at 1 pm. How does this make sense. Will never do business with them. read more

I had a very positive experience at Stanton Optical today. Amanda welcomed me cheerfully as I entered the store. After asking how she could help me, she assured me that she would meet with me as soon as possible, and directed me to the sunglasses section to take a look while I was waiting. I had very specific concerns relating to eye coverage from the sun, and Amanda listened carefully. She helped me to find what I needed and continued to proceed in a professional, yet friendly manner to complete my eyewear needs. Stanton Optical pricing was reasonable, and there were many different options for preferred styles. I was very pleased with my service. I look forward to picking up my new prescription progressive sunglasses in the near future. Thank you, Amanda for your terrific service at Stanton Optical today! read more

First I didn't know that this location open.. I walked in yesterday with my college daughter who broke her glasses and we all used eye insurance for this year. So I really want to affordable and good one. So many choices and lady who helped us Enham was so great and understanding the situation. She already have her prescription so we just pick the frame and choice of lens and it will be ready in 2weeks and she will ship it to my daughter's school dorm. Such a great experience and great service. I will give Enham for 5stars !!!! read more

Wow.... Elizabeth at Elk Grove Stanton helped me with my needs. Great personality, great customer service and great smile over the mask... . Thank you for getting my 6,7,8,and 9th par of glasses at such a great price. Thank you read more

Very nice and accommodating, my appointment location was messed up but they quickly fixed it and got me into my exam right away!

Hello I called your Elk Grove phone number A gentleman with an Indian accent answered. I asked if your store carried Swiss flex 2.5 eyeglasses. He checked & said yes. I met with optician and she said no. We don't carry that. It was an outright lie! I wasted time and cost me PTO at my job to run to your clinic. read more

Enham was AMAZING!!! Her customer service was great! And she's sooo friendly and down to earth, and very interactive. She really helps you find exactly what you are looking for at an affordable price. I wanted to give her a tip after helping us because she was just that great. She helped me, my mom, and my fiancé. We all left very happy. Thank you !!!!!! I def recommend Enham for anyone coming to this location read more

This is the most modern eye center I have ever had glasses made at or had an eye exam done at It was all Hi-Tech. The customer service was outstanding and I will definitely tell all my friends and family it's right across from CostCo so you can't miss it Do yourselves a favor and visit, check out this site. They have some good deals going on right now. I am quite happy and pleased with the service and the products I received,peace out read more

I was welcomed with a firm handshake and a smile. There were so many glasses to choose from and Ms. Sue made it easy to narrow down my selection. I didn't have an appointment schedule, but was scheduled in as a walk-in right away. I ultimately walked out super satisfied with my glasses and sunglasses at a very affordable price. I would highly recommend this establishment to all my friends and family. Just wanted to personally thank Sue and her friendly staff for their great customer service. read more

Brand new store and facility everything is so nice and clean. Enham Hanania the sale manager, she is super helpful and sweet. Highly recommended. read more

Trash! It's been about a month and there is still zero sign of my glasses. I was informed that my glasses would be ready by February 10. It is now March 7 and they don't even seem close to being done and no one seems to have any idea when they should be. I should've known something was up when I saw the cheap prices online, even though they really didn't turn out to be that cheap. I should've just stuck with Kaiser. read more

My experience was nice. They substituted $29 frames for the $60 special. The Arden store didn't do that. My experience was pleasant but didn't like the idea that a dr wasn't available. A remote refractionist doesn't really cut it with me. The actual physical staff was awesome! Just don't like not having a dr available. read more

I was was excited to get my glasses from this store. Great customer service! They corrected a misdiagnosis from my prescription & got me straightened out. Will definitely be back, as well as recommend people I know that are looking for a great optical experience read more

I had an appointment this morning at 1030. Upon arrival i was totally confused not going to lie on how to get into Stanton because the construction really threw me off. Once i found the entrance i was met with all smiles,warmth and good!! The team you have working today this morning Enham,Sue, Elly and Christina are truely some dope chicks. They all we're very helpful in answering all the questions that I had helping me select the right frames to fit my face so I don't look a hot mess that when I step out in public. They really made me feel comfortable and where even having funnies. It was a really pleasant experience and the vibe was dope! Thanks Ladies. Highly recommended this place for all your eye needs. read more

Great Staff! Quick service! Very pleased with the above & beyond help from Store manager in picking an attractive frame out of your thousands of choices!! read more

Carissa was extremely helpful! She was very knowledgeable and went above and beyond to help me with vsp coverage.

This was the first time I went in Stanton Optical and I'm glad I did. I took my dad in yesterday for a new pair of glasses. They have a very large selection of frames to choose from and a very friendly staff. My dad needed only one pair. Michael really helped us by working with us and going over the details of the pricing. We got exactly what my dad needs at a very reasonable price. Thank you Michael! I wish I bought my pair of glasses from Stanton Optical. read more

The management and staff were very helpful and went out of their way to make sure I was satisfied. Very professional! Highly recommend Stanton Optical! read more

If I could give them no stars I would. The first time I went in to get my prescription the worker forgot to check the distance of pupils so she just MADE SOMETHING UP. I could not see out of my glasses so I had to get a new test done. It took forever for my glasses to come back with the new prescription in it and I'm not sure what they did but I couldn't see out of them either. They put a different lense in and when they came back .. I STILLLL couldn't see .. I even took them home to see if my eyes would adjust and just ended up giving myself a massive headache. This went on for months so I just asked for a refund and they didn't give me a full refund. They changed me for the eye test that they did wrong!! DONT WASTE YOUR MONEY OR TIME!!!! read more

I had a great time there, took glasses that I had purchased from the Auburn store ,and was informed that the lenses we're out of the two years I needed another I exam which they did on the spot. very prompt and courteous in this day and time where you're dealing with virtual machinery and situations the staff was well trained knew what they were talking about helped me all along the way. Will definitely be back in the next two years thanks again read more

The absolute worst experience I've ever had. They quote much higher prices than what you can find online contact lenses. Doctor assessed me as a new patient for contact lenses that I've been using for years and wouldn't hand me a prescription but would hand me a prescription for trial that I have never used before. How does that make sense?? I was interrupted and helped by 6 different people throughout the whole process. Not one person could hep me from start to finish and make me feel like they cared about what I was initially there for. Which was lenses that they stated they had and they actually did not! This experience was like a car sale and all you want to do is leave. ...without a car! read more

Wish I could rate this location a zero. I have been patronizing Stanton Optical for the past three years as I have four people in my house that require corrective lenses. Each year there has been a service issue, including this year. Each year and with each service failure, I've spent less $$ with this company. This year I added the blue tint to my daughter's glasses to help with the constant computer use that came with distant learning. After a few months, the tint began to wear from the center of the lens out. This became a huge problem for my daughter to see through this obstruction. On 6/12 I brought the glasses back to the Elk Grove Blvd location in hopes of getting them fixed. Upon entering the location it was difficult to hear anything as the music was extremely loud. Eventually, I was able to explain my situation with Tamar. No empathy, no display of customer service and no concern for losing four customers. I don't believe she was even listening to understand. I felt like she was waiting for me to stop talking so she could pitch the replacement price to me. She stated, "if you don't feel your daughter can't wear them we can replace the lenses." No! She can't continue to wear them. The blue tint is clearly an obstruction. Tamar proceeded to tell me she could replace the lenses for $165. What? She stated because I didn't buy the warranty, that no one told me about, $165 is the total. She indicated she may be able to offer me a discount but didn't go into detail. She also neglected to tell me that $85 of the total replacement cost was for the blue tint; an addition I no longer wanted. When I told her I was not paying $165 for a defective product and they should stand by their brand she told me to "have a nice day." Needless to say I will be purchasing my daughter a new pair of glasses from another vendor and will not be bringing my family back to Stanton; any location. This industry is too competitive to put up with this year over year. read more

I had made an appointment for an eye exam at the Elk Grove location when I was on the other side of town. My husband and I came in, and then he decided to get an eye exam as well, which they accommodated. The appointment was on time and a thorough exam was conducted which indicated I needed new glasses, as well as my spouse. We were assisted by a delightful person. Her name was Tae and she aided us in finding frames for the both of us. We sat down and discussed all options open to us and which were suited for our needs. I was pleased with the discounts we were not aware of being written up for us. Tae made sure we were happy with the entire process. I wish there were more employees like her that took pride in their work as she does. I will be referring her in the future. read more

I only give this 4 stars because piero I think is his name, gave me a good deal on glasses as I'm active duty us navy and wanted to save money. Piero gets the 5 stars because he's helpful, polite, does what he needs to get done however the store gets a bit lower because I know it's a time of covid however the store should have one more person helping customers, one staff for multiple customers just takes too long, they too accommodate walk ins with a decent time. read more

I've been trying to get help on the phone but after going through a long series of questions the call is hinged up. Not sure what's going on here?!? Frustrating read more

Carissa was awesome ! Definitely recommend! Helped right away and was very informative.

My Wife and I went to Stanton Opt. To buy prescription safety glasses and was help by Carissa , she was very knowledgeable and helped us find the perfect glasses for my needs, will be going back for future needs. read more

This store is BRAND new. Everything looked great as soon as I walked in. Their general manager Sue greeted me and was so friendly from the get go. I couldn't believe the store only opened today, it looked like everyone had been doing this forever. But the real superstar was Sue, she answered all my questions and made sure I got exactly what I needed. I'd definitely recommend this place to everyone and if you do go, ask for Sue! She's the best! read more

You have a lot of state workers in the area who have Vision Service Plan as their insurance carrier but you don't accept it. The company may want to reconsider. read more

I was in the Stanton on Elk Grove Blvd the service was exceptional. All the staff were very friendly and professional. Carissa help me first she was awesome. Piero was also awesome. read more

After learning they didn't accept my insurance I was a little frustrated and I had to leave to get to work on time. Enham called me after I left and apologized for the inconvenience, invited me back for an exam and glasses and was able to work with me regardless of my insurance. The patient coordinator who did my pre test was also great, very professional! Very modern place! Thanks again Enham! read more

My experience at Stanton Optical was awesome. This was my first real pair of prescription glasses. I was treated with respect and kindness. The manager made the choice easy. I wouldn't go anywhere else read more

Fast service I was in and out within an hour included eye exam and 2 pairs of glasses. Glasses were completed on site.

No one should use Stanton optical it's a joke they misdiagnosed my eyes. I knew something was wrong and I actually had to go to a real ophthalmologist,just to find out that now I have to have surgery because they didn't diagnose something period do in person doctor appointments not somebody on a screen. I kept telling her I couldn't see the letters I could tell her I couldn't see the letters yeah big big big disappointment $250 down the drain period anyone I hear saying they're going to stop an optical I will change their minds read more

First time patient, haven't had an eye exam in at least 20 years. They made the experience quick and worry free. I could not be happier with the service I received today. Thank you for making this first time buyer feel so comfortable with the process. read more

Horrible, assistants didn't even know how to use the equipment and doctor pushed me to bump my prescription up even though it hasn't changed in years and hurt my eyes. They refused to listen to me until I abolsutely insisted and it felt quite rude to have them shove glass in front of my face and look at me like I'm stupid. Total and complete waste of time. read more

Let's start off with the positives first . . . . walked into this store on 2 May ++ Store location is convenient, with ample parking +++ Store is clean, neat and organized; definitely ample amount of displays to choose from +++ Customer service was great ++++ Clerk (D__-) and Tech (C________) were helpful and patient My positive experience(s) ended there . . . - - - Optometrist that performed the eye exam appeared to be in a hurry . . . appeared impatient. She did not provide ample time to understand her instructions. She just went about her merry way of asking, "What's clearer, one or two . . . how about now . . ." o/o/o-- After eye exam and choosing two pairs of glasses, I paid for the items and was verbally told that it would be ready in two weeks, and when I said, "So, it will be ready 15th or 16th," and clerk implied that it will be. I got a receipt for my purchase; of note, nowhere in the receipt did it say about when glasses will be ready. o/o/o-- 5 May, three days after I made my "purchase" at the store, I received an email from Stanton's website saying, "your order #4952____ is on track to be ready by 2020-05-16." My work requires me to travel, so taking into consideration when my glasses would be ready, I committed to travel late 17th / early 18th for an out-of-state employment opportunity - - - 15 May (evening): Went to stantonoptical.com to check status of my purchase. Several attempts, putting in order number and phone number, did not result in any status - or even the presence of an order, for that matter - - - 16 May, day promised by clerk as well as date mentioned in stanton.com email: - - - no notice/call from the store for pick-up - - - on hold for a total of two hours (customer service, as well as direct line to the store) - - - called 855-277-7597 for order status: "zero of zero orders are ready for pick-up," the machine says. This reply implies that there were no orders at all . . . "zero of zero . . ." - - - called store to inquire about my order and was told by the clerk "it will be ready on the 30th." !!!! - - - talk to the manager (E----) and was informed that according to the receipt, it will be available 23 May. !!! ---- nowhere did it say that in the receipt provided to me on 2 May. - - - went to store to talk to manager and showed her the receipt - - - manager printed out a receipt with the following line included: Estimated ready date: 05/23/2020 - - - when I asked why it did not say that on my receipt, she said, "It must have been a glitch in the system." Uhhhh . . . a glitch in the system would perhaps omit a line on the top or bottom, but not in the middle of the text. Bottomline, receipt provided to me on 2 May and one produced by the store on 16 May were not alike. Having a line inserted or deleted in a receipt still baffles me . . . there has got to be a rule or law against that (will look into BBB) - - - when asked why then I was told two weeks, her reply was something to the effect of . . . two weeks . . . fourteen days . . . fourteen WORKING days. The "working" days suddenly was mentioned. - - - to summarize, there isn't anything that can be done. This may not sound like a big deal, but if you NEED glasses for work . . . IT BECOMES A BIG DEAL!!! I wish I can comment on the quality of lenses and frames of Stanton Optical . . . but . . . DON'T HAVE THEM YET!!! read more