(Updated) We had some sewage water back up in our basement that flooded the floor of our basement…read morebathroom. We needed to pull up the basement tile, pull the toilet and sink, and sterilize the area that had been contaminated. Servpro gave us what we considered to be a reasonable itemized estimate of $750 to do the entire job, so we had them do it. As near as I can tell, they did a decent job of pulling apart our bathroom and sterilizing the area. There were 3 things that left me dissatisfied. First, we thought the estimated fee, $750, covered the whole project including putting the bathroom (toilet, sink and vanity) back together. But Servpro considers that a separate project. So we were shocked when we got another itemized estimate from them to put the bathroom back together for $3600! We thought that was outrageous so, we found another company to put the bathroom back together for under $400 - far less than the price Servpro quoted us. The 2nd issue was that the bill was $850, more than $100 above what they quoted me. I spoke to a nice woman in their billing department and said I had some questions about the itemized bill. There were some items on the bill that I didn't think belonged there. This brings us to the 3rd issue. The woman at Servpro told me that the person in charge of our project would call me back the next day and we could discuss the questions I had about the bill. Nobody called me the next day, or even the next week. Eventually I saw the futility of the situation and just paid the bill - which I'm sure is what they were hoping I'd do. I felt it was, to say the least, a questionable business practice to tell us the fee for the job was $750 but that was literally for only half the job. And then they tell us the rest of the job is $3600. And when I wanted to discuss the bill with them, I never heard back. If this experience is any guide, I cannot recommend Servpro.

I would like to thank Mikey for his professionalism, kindness and great job in removing the MD and…read moredampness from my basement...

I was very impressed starting with the owner, Aaron, who was prompt, professional and compassionate…read morehelping me catch my dog who snuck out. The day of the deep clean, the two persons crew was on time, worked constantly and did a great job on a very messy and forgotten house. I'm fighting cancer and knowing I will be able too fight this disease with a sparkling clean home puts my mind at ease. I highly recommend!

From the owner: Quad City Cleaners serves residential and commercial clients in the greater Quad Cities. We…read morecustomize the services we provide based on your specific needs and circumstances. We offer free estimates, flexible daily, weekly, biweekly, or monthly plans. We also have all the tools to get any job done thoroughly and efficiently. Contact us today to get in touch with our team of experienced professionals. Services we offer include: Deep Clean, Scheduled Cleaning, Carpet Shampooing, Chemical Carpet Cleaning, Pressure Washing, Window Cleaning, Duct Cleaning, Gutter Cleaning & Guards, Painting/Staining, Bug Spraying, Hood Cleaning, Auto Detailing.

Excellent! Combine a 6 year old white sofa & pets... After…read moreMitchell was done? It looks brand new! Americlean/he was quick, efficient, personable, affordable and effective. I'm thrilled!

We hired this company to clean our carpets and unfortunately had an extremely disappointing…read moreexperience. The carpets were not cleaned properly, and the odor we specifically asked them to address remained, even after they charged us extra for a deodorizer. We contacted them twice afterward to request they come back out, and were told, in essence, that we just needed to deal with it. To make matters worse, we were incorrectly charged twice and had to go through the hassle of addressing the billing error. For the price we paid, we expected professionalism, quality service, and accountability. Instead, we received none of the above. We cannot recommend this company and would strongly suggest others look elsewhere for carpet cleaning services. We will be reporting to the BBB

They were great; we were getting out of a lease and needed to get the carpets cleaned…read moreprofessionally as part of our agreement with our property management company. They had done good work, on time, and met our budget, underpricing. Wouldn't consider another business for this service.

Had two large rugs needing cleaning. I was concerned they would want to clean them on the floor but…read moreinstead they came out, right on time agreed, picked up the rugs, took them back to Clinton. They brought them back the following Monday and put them back in place. The rugs were much brighter and had a clean smell. I thought the price for such service was reasonable. Will definitely use them again if needed.

Update. I previously left a rather bad review for Servpro of Clinton. If you look back and see how…read moreI did mention they were fast to respond to my initial needs. Well they were fast to respond to make things right too. Samantha in their office made initial contact. Then Matt, the franchise manager or some big title, I lost his card, came out right away to assess what was wrong. Everything is right and good now. "Like it never happened." If you read my first review, they dropped the ball. There were a few things incomplete and or I believe left out or should have been handled differently in my opinion. They seemed to truly listen to my concerns. And I will add. I did and do trust these people, this company. And still do. They were polite and courteous. I had no problems leaving my home with them working in it. Would I call them again now? After all this? You can bet on it. Let's hope I do not need their services. But if I do, I hesitate to call them. I would recommend these guys.

I have used Servicemaster by Blaze multiple times to clean my now 16 year old white carpeting and…read morewhite tile. I would love to replace it, but every time it's cleaned, it looks brand new. I always request Donald, because he takes enormous pride in his work and always makes sure I'm completely satisfied before he leaves our house.

ServiceMaster cleaned the carpets in our new house and even though the new house was way bigger…read morethan the old, they did ever square inch. Don was extremely courteous and very professional. I would recommend them any day.