I bought a refrigerator four years barely ever used it. The compressor broke the store told me I…read morehad a 10 year warranty but it actually cost me $1200 to replace the compressor.! I would not shop at Dorian's as they use Diamond factory service as their warranty company and if you go read the reviews, they absolutely suck crap! Stay away from Dorian's not worth it go to Home Depot

I just called as a prospective customer because I wanted to give them a chance to explain. I…read moreexpressed my concern over the numerous negative reviews of this company and spoke to sales. The attitude was immediately defensive and aggressive rather than apologetic or understanding and rather than attempting to assure me that those complaints were unusual, the sales guy's attitude turned nasty and he just blew me off with, "We'll, we can't please everyone!" Go to Home Depot or Lowe's. Worth the trip!

Giant relatives demanding hamburgers and brats and my grill dies day before (too late for Amazon)…read moreand I panic but find Fosters - I must have passed every day for years and I run in and they fill the propane, listen to my problem, give me a box of Weber parts and inside-baseball advice on how to disconnect the ignitor, and once home I wrench, wrench, screwdriver beer later, the day is saved and likely my life as my giant relatives will have plenty if well-cooked everything. I'm a big fan. FYI keep your head on a swivel in their parking lot - shared with service station and Dunks. Bananas.

Great experience buying here. They returned my email with in hours, answered my questions and even…read moreaddressed some topics I hadn't thought of. This showed me they are smart and care. They assembled delivered and and gave me a tutorial on the grill. It's nice not buying from jone depot or some big box that gives zero Fuchs. These guys were great. I bought a traegar pellet grill. It's next level awesome. On my first try I made the greatest ribs I've ever had. Temp control is key. Sugar rubbed the ribs, put them on the grill for 4.5 hours... the no flare ups and temp control resulted in crispy tender juicy ribs. I've never had such a wonderful bark. And it was set it and forget it easy. Steak chicken came or great too. I'll do brownies at some point.

Today I went to Tri-City Sales in Ipswich, MA. To shop for new double ovens. It was a remarkably…read morepainless process! The woman we did business with is the sister of the owner (her name is Janet... ask for her!!) and she was very professional and competent. My parents had done business with her before and I was pleased to meet her. One of the big things that pleased me was that the disposable fee for my old oven is going to be less than $100 and the install is less than $300. I had gone to Doyon's in Gloucester earlier in the day and the quoted me $800 for the same service!! I will have my new ovens in less than two weeks. It will be great to have it done since I replaced my cooktop last year (took the gas out and put an induction top in).

"I had an absolutely fantastic experience at Tri-City Sales in Ipswich! I was in the market for…read morekitchen appliances and was immediately impressed by their huge selection. The staff was incredibly knowledgeable and professional. Chuck H was particularly helpful, patiently answering all my questions and guiding me through the different options without any pressure. Their expertise made a potentially stressful decision easy and straightforward. Not only did I find the perfect appliances, but their prices were great and very competitive with the big box stores. The entire process from browsing to checkout was smooth and efficient. It was easy to arrange delivery around my schedule. I highly recommend Tri-City Sales to anyone in need of home appliances! I will definitely be a returning customer."

After several conversations with various employees I was finally able to place an order for a…read morenightstand with the owner, Liz, on July 8, 2024. Liz had previously given me a timeframe for receipt of the nightstand of 8-15 business days. When it came time to order it, however, Liz gave me a timeframe of 6-8 weeks. I said ok since I wanted that particular nightstand to match our bedroom set. After 9 weeks I called to inquire about the status only to have a voicemail from Liz telling me that the nightstand didn't come in and "I am going to have to ask you to order it somewhere else." She obviously didn't order it. She could at least have apologized and offer to order it then. I did order it from AFA Stores at a huge savings and it was delivered to my home in excellent condition free of charge! I guess I should be grateful since I saved a ton of money and now I know not to bother looking at Appliance Warehouse.

Everyone was so great to deal with! Their online hours are posted that they are open until 6, we…read morearrived at 4:59 to see that the hours posted on their door say 5 pm. We were supposed to pick up our new dryer and I walked in and they still offered us their help with zero hesitation. I know what it's like to want to go home at the end of the day and I would have been happy to come back tomorrow but the guys loaded it right up in to our truck with no complaints. Very much appreciate the great service, it goes a long way!!

Great technician! Punctual and knowledgeable!!! Highly recommended!!! My go-to repair shop for…read moreappliances.

The guy came out for $180, tried replacing the one part that he could reach without having to bend…read moreover, then declared that "there was a short somewhere" that would be impossible to find. "But," he offered, "you can use the $180 toward the purchase of a new model." Instead of doing that, I watched a single youtube video about fridge repair, then bent down to look for the part of the fridge that was making the obviously broken-sounding high pitched whine, then googled its part number and bought a new one for $45. That fixed it, instantly. I didn't even need a screw driver. So their business model, it seems, is to half-ass the repair in order to lock you in, and then they sell you a new one for much more money than you'd pay elsewhere. Wouldn't be surprised if they then refurbish your old one and sell it on the side.

The counter agents are very helpful. I've been going here…read morefor years. I'm a do it yourself or diy. Dugan has always solved my problems for me. They are the best plumbing supplier anywhere.

From the owner: Plumbing,Heating and HVAC wholesaleread more

My mother needed a new fridge; I live out of state so I called Poirier. Matt went above and beyond…read morewith records of the last fridge Mom had bought from Poirier, attention to detail, quick emails, and a willingness to be sure I had all the information I needed. The new fridge is great and I am so glad I called Poirier.

these guys are awesome. The manager Jimmy was terrific. We buy a lot of appliances and they're the…read moreeasiest to deal with by far.

I've needed a new dishwasher since November. We went to Dracut Appliance in Tewksbury on a…read morerecommendation from a friend who purchased 4 appliances from them and it was a perfect experience! I went with a price range in mind and Jeremy our salesperson was able to get us a great dishwasher in the ball park of our budget! The best part is that Dracut Appliance delivers, removes the old dishwasher, and sends their own plumber to install. All for a very reasonable price! I love a reasonable one shot stop without the hassle and stress of having to coordinate everything myself! The plumber and his apprentice were efficient and kind! I will absolutely return to Dracut Appliance and I highly recommend them if you need a new appliance!

poor customer service . Asked to have a new in wall air conditioner installed ( replacing existing…read moreunit ) gave model and serial number of existing unit for dimensional purposes so they new the replacement would fit . Was told they would still have to send someone out to measure and then return with the new unit . I said why couldn't the service person bring the unit with him and install it . Was told they could not take my word on the dimensions and it would have to measured . I said I would send a picture of the tag with model and sn on it to verify fitment . Was told they would sell me a unit if i wanted to install it myself I said if I wanted to install it myself I would go to Best buy and get one cheaper they said to go ahead . They just want to add the cost of sending a person out twice . We recently bought a complete kitchen from them ( they did not install it the contractor did ) will not buy from them again .

i Purchased a bunch of appliances and 10 months later they called me for the extended warranty so i…read moreagreed thinking it would start the day they took the money out of my acccount..... No they said the day they delivered it. so if i never make a repair or call on the appliances they will refund half the money. You only have 30 days and if you miss it oh well to bad for you no refund. They don't warn you send you anything that it is up. the women told me they don't want to pay.... word from her mouth. so don't buy the extended warranty it's a gaff.....

I have purchased a handful of appliances from the store. I love that it's local, and you can…read moregenerally find the same sales people time after time. I have mostly been happy with the final products, which really isn't a reflection of Beach Sales per se (but rather, Electrolux, Kitchenaid, etc.). I had one somewhat negative experience after a delivery person dropped stove pieces outside of my home and tried to deliver without comment (I witnessed). It took an unnecessary amount of discussion with folks back at the store to come up with a repair plan. But ultimately they helped to re-send replacement cast iron parts for what had been dropped and damaged. Most recently, I have grown very frustrated with trying to access the 50% rebate on an unused five-year warranty. I feel that I was misled. It's come to my attention that the "50% back" is actually just for Beach Sales purchases, and it's not a refund check as it had seemed. Not only that, there are many many hoops to jump through. Even after jumping through all the hoops and gathering all the old documents from five years ago AND following the guidelines, I am still waiting six months later with no rebate. No coupon nor check. While the extra five-year warranty sounds like a good idea, don't count on the 50% back rebate. And be sure to ask questions.

I bought a new dishwasher and I needed an outlet to install it as my old dishwasher was hard wired…read more. I called E/R Electric and left a message and within four hours from my call Eddie showed up with Steve and they both did an awesome job. It's been years since I needed an electrician and now I will use Eddie in the future. If you'e looking for someone who is friendly and professional Eddie is your guy to hire.

I had a great experience with Eddie and Steve! They were quick to diagnose the issue I was having…read morewith my outlets and the light in my garage not working. They showed me exactly what was broken and were done in less than 20 minutes. I wish all services pros were as professional and personable to work with. Eddie was also very responsive and great with the communications. I sent a request a quote at 9 pm on Yelp and within 10 minutes had an appointment scheduled for first thing in the morning. They texted me when they were coming and arrived at exactly when they said they would so. Can't recommend these guys enough.