One of the few, honest professionals in this badly unionized, extortion business full of crooks!…read more If you have an elevator, Victor is worth knowing!

I didn't use the companies services I just called to ask some questions about elevator emergency…read moredialers and the use of wifi and the guy was quick to point me to two companies he has worked with in the past with good success.. Very prompt to answer and seemed quite knowledgeable in the field

Unfortunately, this company's service has declined significantly over the years. Prices have risen…read moredramatically, with the initial inspection fee alone now reaching $350, before any parts or repair costs are added. More concerning, when an elevator malfunctions, customers can face weeks-long delays before a technician arrives to address the problem. What is most troubling is the impression that maintaining existing equipment and ensuring customer safety have become secondary priorities. Rather than providing prompt, reliable service, the company appears far more focused on selling new installations and upgrades. For a business entrusted with something as essential as elevator safety, that is deeply disappointing. I can no longer recommend their services.

Arrow Lift is truly amazing!! Great job on the rebuild…read more Thank you to Kelsey for her patience and help in organizing all the meetings and emails. Duane and Robert were organized, highly qualified, and went over and beyond. They finished the rebuild early, and the elevator is great. Thank you

These mofos had a 3rd party answer the phone twice to leave a "note" for them to have somebody call…read moreme they never got back to me and they wouldn't set a time for an appointment i ended up having to tie two hangers together to get my keys from the elevator shaft very unprofessional to not call or showing up knowing i was just standing outside keyless waiting .

Great company, very helpful, prompt and courteous…read more Highly recommended as they get the job done!

AKA: TKE Elevator Burbank…read more WARNING: Beware of their service contract. Our property owner is stuck with a service contract and this unresponsive vendor (TKE Elevator Burbank). Funny thing, our elevator was working before TKE showed up for UNSCHEDULED "routine maintenance", left in a hurry with the elevator shut down. Elevator in our apartment building has been down for 4 days now. There are disabled people that need the elevator for safety reasons and TKE Elevator has been unresponsive to repair requests for 3 days. We're on day 4, and finally received an update that parts have been ordered. We're to get an ETA for repair once the parts are received. We have no idea how many more days the elevators will be down. It's very stressful when you've had strokes and it's dangerous to simply get around, and add to that, climbing stairs. TKE needs to improve their customer care practices. UPDATE: we've now been stuck with no elevator for a week. My husband is disabled and now been hurt coming down the stairs. Still no ETA for the ordered part or elevator repair!

If I could give negative reviews I would. This is the worst company I've ever come into contact…read morewith. It seems they don't want business. You're on endless holds, no one has come out, they never call you back when they say they will. The technicians they use bill you for overtime when they haven't fixed the issues. We spent 10000s with them. And this is by far the worst customer service ever. If you want something not fixed- call them.

Continental Elevators Services has extemely professional and dedicated service here in Los Angeles…read more They are very prompt to reply when service is needed. Thank you for everything guys.

In a word, untrustworthy…read more We had them out to service an elevator which needed its hoist cables replaced. They did the job and left, but because they wound the cables incorrectly the counterweight hit the ground. They put tenants in danger, and refused to repair their own faulty work because they "don't warranty work without a contract." Do not trust these people. They will charge you for shoddy work, put people in danger, and refuse to take accountability for their own mistakes.

Horrible. These…read moreclowns have been 'servicing' our apartment building's elevator for about 2 years now, and it got so progressively worse over that span of time that it finally broke down, and when my cheap AF building manager hired them to 'fix' the elevator that they had been 'servicing,' it took them more than a month to finally concede that they aren't capable of doing the work they were hired to do. They rarely showed up to work on it. They would go multiple days at a time without updating anyone in the building, the building manager included. If you want totally unreliable service that leaves your elevator broken, then sure, hire these morons. If you want your elevators actually working and serviced properly, find literally anyone else.

Excellent service! They repaired our dumb waiter quickly and efficiently. Great job!…read moreI'd definitely recommend and would use them again.

Very responsive. Same day service. (usually with in a few…read moreHours). Knowledgeable & professional Technician Jeremy

Golden State Elevator came and replaced our starter and motor of the 35 year old elevator and now…read moreit's working smoothly. Thank you Golden State Elevator from Van Nuys, CA

This company is worthless and if you depend on them for emergency calls forget them. They will…read moreleave your elderly waiting until the next day.

I needed to get it started again and then serviced. The technicians did an efficient and thorough…read morejob and completed the work in a timely manner. They couldn't have been more professional and helpful, as well as making sure their shoes were covered to keep my floors clean. The scheduling was quick and easy and they made sure to get someone to me as soon as possible, as when my dumbwaiter stopped working, I had a bunch of prescriptions in there that I needed for the surgery that I was having the next day. I highly recommend them.

Installed our new elevator (2) years ago. Have provided great service. The elevator works great…read more We have had no issues. We did have a one-time user error. It was handled over the phone by office personnel. Staff are very knowledgeable, courteous and on time as scheduled. Several neighbors have had elevators installed by other companies and have had numerous problems. We were so happy we found Vertical Transport. Thank you, Craig, and staff.

Lifeway Mobility installed our stairlift in May. My husband is still recovering from a sepsis…read moreattack in March and can no longer navigate the stairs. The stairlift is very user friendly and easily folds up when not in use. The staff was friendly and extremely capable and not at all chatty. We are not thrilled that a stairlift was necessary but we are VERY thankful that we chose Lifeway Mobility. I would recommend them to anyone.

Lifeway Mobility is the only team I use . They have serviced my husbands lift for the last six…read moreyears . They keep it moving always . Their team of service technicians are more than qualified, polite and respectful always. Thank you Lifeway for helping to keep this veteran in his home.