I used this service for over seven years while living in Seattle. This is my long-term (and long…read moreoverdue) review of their service. First, I've always found Ace Auto to be courteous, honest, and clear with communicating the work that my cars needed (a 2013 Camry switching to a 2017 RAV4 Hybrid later). They've always been up-front about what work is critical versus what can be delayed until later. Second, the owners are dedicated to ensuring that cars are repaired and returned in a timely fashion. When COVID hit in 2020, they went in on the weekend to fix my RAV4 all so that I could get my car back on the following Monday as promised (which wasn't actually their fault as a supplier error caused the wrong part to be shipped initially, and the right part only arrived when the shop was about to close on Friday). Third, while the service provided might not be the cheapest, I have NEVER had to take my car back in to get a repair "fixed" because it was done improperly the first time. This was really important to me because my car was my main mode of transportation as a family caregiver. I'm sorry that it took me almost eight years and two different cars to get around to writing this review. On the other hand, I can pretty confidently say that you can rely on Ace Auto to make sure your vehicle stays in great shape over the years. Thanks guys.

Scamming overpriced useless services. They'll try to sell you things that you don't need, and try…read moreto mansplain why you need it, very disappointed with the customer service as well. Came in with a brake issue, left $300 poorer and nothing resolved.

I would like to rave about this shop I discovered on line that works on BMW's and other European…read morevehicles. I own a 528i 2008 BMW. I would rather take my car to a shop that does that same work as the BMW dealership and charges 3 times less than BMW. The BMW dealership charges an OUTRAGOUS diagnostic fee of $220.00. And at this shop a diagnostic test is FREE!!! From reading other reviews about this shop on Yelp, I was pleased other's had some great experiences with Best Service & Repair. Best Service & Repair will be from now on my go too shop. I gave them a call to go over my car issues. One of them being, I was leaking oil from my valve cover gasket. At the BMW dealership, to replace the valve cover gasket they charge $2,200. Best Service & Repair charged me $624.00. The wonderful Service Adviser Ilona who I spoke with was so patient and extremely helpful with all my questions I had regarding my car. Two other pro's that Best Service & Repair provide are printouts of your car codes. No shop does that. Ilona goes over the codes and explains each one to the customer. Last and not least first time customers get a 10% discount on their bill. I am extremely pleased with this shop. It's nice to find a shop where they are honest, professional and care about the customer being satisfied. Not charging customers over the top prices for the same job. To hit commission numbers. I highly recommend this shop, Best Service & Repair 1119 N. 100th St Seattle, WA 98133 (206) 525-0240. If you are having to get your car serviced.

The former owner was great, but these new guys are shady with a capital S. They quoted me 1000+…read moredollars for a "small" oil leak when they did my basic Mercedes-Benz oil change when I took it to the dealership one year later they videoed my car with everything removed and showed me that they're in fact was no oil leak.

While moving my daughter back to Seattle we found the need for car help. This shop was close by and…read moreoffered an amazing experience by providing a thorough breakdown of prioritized needs and costs. Professional, kind, and the shop was impeccably clean.

DO NOT GO HERE! I…read moretook my car in for a brake inspection due to excessive squeaking. They did a full car inspection and stated that my brakes were perfectly fine and "still had a lot of life left in them". They did convince me to pay $700 to replace a timing belt. One week later, my brakes stopped working in the middle of me driving. Took it to a different auto shop, my brakes were scraping so bad that my brake lines were broken and the fluid leaked out, causing my brakes to stop working completely. I could have died. DO NOT GO HERE!

I was equally impressed by the friendly staff, quick and efficient delivery, the price and above…read moreall, the quality of work. Well done and highly recommended.

Really great service, everyone is super nice! Went to a couple different places for estimate and…read morethey were the most thorough and communicative. The also cleaned the inside of my car! Left with a box of Girl Scout cookies they were giving out with repairs. Will definitely be recommending to others and be my go to for auto repairs.

Joshua did an emergency oil change for me on a Sunday morning when everything else was closed. He…read morewas so competent and kind on the phone. He arrived quickly and worked efficiently. He charged a very reasonable price. I highly recommend using him for any auto needs.

From the owner: Serving the greater Seattle area, JJs Car Clinic brings the…read moreshop to you. We handle everything — diagnostics, brakes, engines, cooling systems, electrical, tune-ups, aftermarket part install and more. Unlike traditional shops that are pricey, slow, and sometimes dishonest, we’re the opposite: fair, fast, and transparent. With no overhead shop costs, we pass the savings directly to you while delivering reliable repairs wherever you are — home, work, or roadside.

Avoid at all costs. WARM BEER. Closes randomly. It was way better when Rick ran it. I will be…read moretaking my business elsewhere.

I received a coupon in the mail for a dollar off gas when you pump at least 8 gallons…read more I went there today with the coupon in my hand and asked the lady how it works., she explained, after you pump at least 8 gallons of gas and then they hand you a one dollar bill!! So misleading and disappointing!! I use supreme gas and their prices are Outrageous there!! $5.49 a gallon!! So be aware of this place!!

My car was repaired there and oil change, radiator filled (supposedly). The next day I was driving…read morehome from work and the car was smoking. Turned out all the liquids were empty. They drained the car but did not refill. Blew my engine. Took no responsibility and said "I could not prove it was their error."

Just picked up my car and it looks like new! You'd never know we had driven a thousand miles with a…read moretoddler throwing snacks in the back seat, or climbing around with muddy boots. They did a beautiful job and for great value, other companies I checked out charged over $100 more.

Great honest mechanic. Went to this shop for liftgate strut…read morereplacement. One strut failed and cracked the mounting bolt, so the bolt had to be drilled out. Jeff told me that drilling it out could be a nightmare and may take several hours. When I got to the shop later that day to pick up the car Jeff told me the bolt actually went out quite easily and charged me half of the initial estimate. I appreciate the honesty and will certainly be back when I need another repair.

I was charged $150 for an oil change on my 2020 Corolla..This is $50 more than Matt's on Greenwood…read more I was also told I needed oil changed every six months instead of once a year

Staff were very helpful and clear. I came around 3pm on a Friday and it took about 1hr for an oil…read morechange. I had no issues, I would come back again.

Yes!! Found my new go-to oil change spot for my Mercedes sprinter. Not easy to find a reliable…read moreplace with good reviews that takes the height of my van. This place had all the things and did not try to up sell. Felt they were honest. Put the correct oil in unlike some other places AND it was cheaper than taking it to the Mercedes sprinter service center. So much quicker than the Mercedes service center, too! Trekked all the way from west Seattle to this location and will be back again. Thank you!

Believe the hype. Both locations are staffed with lovely folks who take their time with you, are…read morefriendly and knowledgeable. Whether it's a simple oil change or larger job - I trust these folks to take care of my vehicles. Their rates are on par with every other ASC certified shop, their calendar stays full for a reason. We are big fans of Matt's in our house.

I feel bad leaving this review because everyone I spoke to was nice, but I will be going elsewhere…read morefor future services. The attention to detail is not there at Matt's. When I came in for my scheduled appt, they did not have it on the calendar, but said they can take my car anyways. I asked for an oil change, inspection, and tire rotation. I also asked them to check one tire that was deflating faster than the others. After taking a look, they told me I did not need a rotation, and that the deflating tire was fine. I went elsewhere and it turns out Matt's got my tread measurements wrong, and I was definitely overdue for a rotation. They also did not notice a gash in my tire. And they did not reset my car system reminder for the oil change.