This used to be my favorite goodwill. It used to be so good but they no longer sell the good stuff…read morein their stores. The good stuff: - Hard back fiction novels for adults. The hardback fictions that remain are usually children's books which aren't popular that they've labeled as adult books so they can price them $1 high. ($2.92) - I've seen large non-fiction books (coffee table books) priced as high as $6 - music instruments, they don't even sell the starter instruments your toddlers and preschoolers might use - books of sheet music - any vintage item that is in good repair - art supplies (I mean I found some broken crayons) - any designer clothing or bags (even the cheaper things like Gloria Vanderbilt jeans we can get at Costco for $20) - all leather jackets - all trench coats - vintage jewelry - enamel pins or little buttons - toys are mostly gone except some stuffies, especially any which might appeal to Gen X or older millennials as a nostalgia item They send all of this "good stuff" which they get for free and send it to a e-commerce sites where virtually everything starts priced at $9-50. Then they charge $2-7 for handling plus $5-15 for shipping for almost every item. This means for any new item, almost anything will cost you less to order from Amazon. They also tend to overprice things that are new and look ornate. For example, they are currently trying to sell a fountain pen that costs you $23 from Amazon for $59.99. I've emailed them several times since first seeing the item listed to inform them that it looks ornate but it is actually from a cheap pen company. Goodwill packaging which I assume is supposed to be covered by "handling" fee is BAD. I ordered a few things to test them out: - One arrived at my place okay. But it took over a week to leave their facility. When I emailed asking about the delay, they said that the items are only guaranteed to leave after 5 business days and Saturday and Sunday are not business days even though they are open on Saturday but closed on Friday. I ordered the item on Saturday, which meant it took they kept the item for 10 days to ship. - One lot of pens, for which I paid $25 in shipping and handling... they literally scraped into a plastic grocery bag then put the bag into the bottom of the box. The bag contained a delicate, early 1900s: mother of pearl dip pen with a gold nib which had a box that they declined to use, a glass fountain pen (also not in its box) and a bunch of nibs... plus 3 bonus razor blades all shipped 2000 miles to me with all the padding ABOVE the items. - Another they described as an inkwell (I am an artist)... it wasn't. It was 12 inches tall and a wine bottle. They provided no photos to give reference to size. - Another was a t-shirt press and it came wrapped in two boxes with no padding. The two boxes were held together by a piece of tape that may have been 2 inches long. If an item doesn't sell through their website on the first few rounds.... Like all those starter music instruments you might have bought for your kid for $5-10 and used artist loft kits that they were trying to start at $25 (when you shipping and handling fee ). They auction them off in giant boxes for hundreds to thousands of dollars. If you can avoid it don't shop at their stores, take the time to find another thrift store. But above all don't donate your items. They are taking the goods you are donating to help others in your community and selling them to people who have money to get into bidding wars. Meanwhile they are paying their CEO's up to $750,000 a year while paying their disabled employees as little as $0.75 and hour. No I didn't leave out a number. Seventy-five cents an hour. I recommend SVDP, Value Village, Humane Society Thrift Stores, Scraplants, and Habitat Humanity Re-Store. All of these are great places to donate and great places to shop. References regarding pay and Goodwill, I've seen no evidence that they've improved their ethics: https://www.nbcnews.com/news/world/disabled-workers-paid-just-pennies-hour-its-legal-flna6C10406957

Always have nice deals. Everybody is very nice places is always clean. I can always find something…read morenice that I need.

I was looking for a dress for my sons wedding. The ladies in this Consignment Boutique were so…read moreamazing!!! They took their time to help me find all I needed for the wedding!! I highly recommend them to everyone! They have so many beautiful items at great price!

First time in the shop. I was shopping for a wedding and found multiple, very nice & appropriate…read moredresses. Will definite return.

This is my new favorite store in Cumming! The prices and selection are amazing! So many unique…read moreitems! Antiques, furniture, apparel, toys, jewelry, home decor so much to shop! Go see it for yourself! You won't regret it!

Service was wonderful ! Great selection of so many things . Visit this shop and enjoy the many…read moreunique and wonderful treasures . So many great gift ideas ..

The cashier with the dreads is very rude, impatient and acts like people are bothering her when we…read morewant to look at something in the case or ask a question. She needs to go. Otherwise the shopping experience is ok.

Ivonne at the Fayetteville location is disrespectful and unprofessional. I frequently shop at this…read morelocation and have never encountered any issues with any employee until today. She has poor etiquette and customer service skills and therefore doesn't need to be in the front of the store.

Sometimes I would donate here under the pretense that people like me and my partner (LGBTQ) for…read moreexample would be donating for a good cause to help even our own. But upon doing more research and seeing more on their website, I feel uncomfortable donating to an organization that sees my people typically as inferior. I'd rather not participate in further assisting their organization's... activities. IYKYK. There are other places that could benefit from both time, effort, donations and consideration that support both local and wider groups of people's needs.

Great for furniture. First time or students not wanting to spend a fortune on. Great jean selection.read more

Great selection, lots of choices, the racks are full and I love to look through the book selectionread more

Best Goodwill ever! More organized than most retail stores, good choice of products at very low…read moreprices. The staff was warm and helpful!

I believe the sales manager's name was Alina, and she handled a very difficult and disrespectful…read morecustomer with a lot of patience and professionalism. She stayed calm and respectful the entire time, which was impressive. The rest of the team was also friendly, helpful, and showed great customer service. The store was clean and organized. They have a great selection of clothing and shoes at reasonable prices. Overall, a really positive experience.

Walked in and the place was packed with items. I knew this was consignment store and not a thrift…read morestore, but I thought prices were a little high. They do have brand names and that's where these items might cost more than I thought.

I had the best time shopping here. I went on $1.50 day and only spent $30. There is so much to…read moresee here. You have to give yourself time to shop. For it to be as big as it is, things were very neat and orderly. Everyone had full carts and I wish I had more time to shop. They have clothing, of course, shoes, toys, and household items. There are items here with tags still on it too. The cashiers work really fast and get you through the line quickly. There is ample parking in the shopping center and there are plenty of carts for shopping.

The store doesn't have high end merchandise and it's overcrowded. The store could use better…read moreorganization and structure.