In & out!!! Exactly why it's amazing! Quality care from time you walk in door. Professional…read moreknowledgeable people. Kudos to healthcare providers (receptionist, nurse and Nurse Practitioner). I have had 2 exceptional NP's who were very good at what they do even days later... got a text to see how I was!!!

From check-in to check-out, everyone was focused on giving me the best care. I would highly…read morerecommend this urgent care. I liked that they were able to do my chest X-ray too.

The staff went above and beyond for my son. Case Manager worked miracles for him. Wound care was…read moreexceptional. They did more in his short stay than the hospital did in 2 months. Nursing and all the staff were professional and smiling. I would recommend this facility. Never felt bad about leaving him alone. I knew he was SAFE.

This is a great place to come to for your medical needs. The staff is very friendly and kind. Wound…read morecare team took really great care of me. The staff is very knowledgeable and kind. I would highly recommend this place to anyone.

HIGHLY DO NOT RECOMMEND!!!!! This clinic has fell off big time compared to when they first opened…read more The waiting area is nasty and trifling. The floor looks like it has not been mopped in months. The staff is lazy, unprofessional and will misdiagnose you but wants you to come back and pay another fee if your symptoms have not improved within 3 days. They give me scam vibes. The nursing staff is probably the reason nursing is not considered a professional anymore because every staff member is sitting on their lazy ass. The staff members work on demon time, rude, act like they hate their job and not friendly at all. Most of them should be fired and the clinic needs to be shut down because they are clearly running a shit show up in there. ONCE AGAIN, HIGHLY DO NOT RECOMMEND!!!

The staff was friendly. The service was on point. The NP Destiny was reassuring and professional…read more The place was also very clean and they promptly opened at 8:00 a.m. I got in and got out fast!

The staff at Covington Trace ER and Hospital are some of the most kind and compassionate…read moreindividuals I have ever met. Not only did they care for my son, but they made sure the entire family was comfortable and well cared for throughout his stay. I am recommending them to everyone I know!

This place was spectacular and clean. The staff was so incredibly calming and comforting during a…read morestressful situation. Everyone was accommodating and got us back within minutes for an emergency situation. Care was handled instantly and they were very thorough on follow-through's and providing information. Highly recommended!

I recently had back surgery at Southern Surgical. I had a rough first day post-op... UNTIL I got…read moremy night nurse, Crystal. She is not only an excellent nurse, she is also an angel. Her level of empathy is unparalleled- I feel blessed to have spent that most difficult night with her as my caretaker. She chose the perfect profession - helping surgical patients heal and feel comfortable and cared for. Crystal took me from feeling despair about my prognosis for pain relief that evening to feeling immense relief. In her very first round that evening, 2/19, she made me smile real smiles. She made me feel comfortable, not vulnerable and awkward, which was half the battle. She listened to my concerns because I was in so much pain. She vowed to help me get good rest. She succeeded. I never write reviews- it's not my thing. But this remarkable lady deserves special recognition. Her girls are lucky to have her for a mom. Her patients, I'm sure, agree with me. I bet her employer does too. She deserves a big raise- just throwing that in. I would like to mention one more nurse that was with me immediately post-op in recovery early that morning. I don't know her name bc I was in Lalaland, but I remember her pretty dark hair. She was more of a tough love nurse- she has to be, right? Those OR nurses are like superheroes. She needed to get me alert so I could get to my room and begin my healing. Chop chop!! She was no nonsense- in a good way. But my legs were on FIRE post op- restless leg. And, baby that I am, I got visibly upset and honey she HANDLED it in under 5 seconds. The anesthesiologist of course did his part but it was like miracle time with this awesome lady. And she tolerated me squeezing the hell out of her hand. Class act. - I'm quite sure the last thing she felt like doing was escorting me to my room. It meant the world to me and I'm grateful. She also deserves a raise .

I went in for back surgery at Our Lady Of The Lake in Slidell, and I can't tell you how great the…read morestaff is over there. The nurses took top quality care of me for the three days I was there, and one of the nurses even called me two days afterwards to see how I was doing. I highly recommend this hospital for any kind of surgery that you need.

I have had MRIs and x rays completed at Avila. They do an excellent job in all areas. I have had my…read moreback surgery completed here and have stayed in their hospital for a 2 night stay. Excellent staff. Always friendly and willing to help. It's my top pick for excellence in both professional care and service. I highly recommend Avila for medical procedures and services.

On Thursday December 2nd. 2021, I had an appointment at AVALA IMAGING CENTER in Covington, La…read more I arrived about thirty minutes early so I could complete all of the registration process before my MRI. I was greeted by a very friendly and most helpful staff member who aided me with the registration. I was called back to the MRI room before I had completed a questionnaire and the Technician helped me finish. I was treated with kindness and respect through the process. My comfort was of high priority with the Tech. The MRI took about fifteen minutes and I was on my way again. I would highly recommend AVALS IMAGING CENTER to anyone. Thank you

Sonya Pittman and Zoey are amazing and so is Doctor Germany…read more I really appreciate their patience and support for me and others . It means a lot and these women are very caring and loving people

People at this location are extremely friendly. I have had interactions with just about anyone and…read moreeveryone being a newcomer, and let me say that I was overwhelmed at the amount of assistance that was offered from everyone. Dr Bigner spent over an hour with me, since it was my first ever visit to a VA facility. She was up front with some of my concerns and offered some very good advice on ways to tackle my health issues. Coming from someone that has been using public healthcare for decades, this was a refreshing, and enlightening visit. So glad I decided to start using my VA benefits. I could not be more happy with the care I received from them.

The front desk as well as the nurse and doctor were all very outstanding and exemplary people with…read morecompassion and kindness!!! The security guard was also nice and friendly and I felt welcome here and you can tell these people care about their patients !!!! Thank you so much !!!! Taken away 4 stars for a misdiagnosis and having to go somewhere else for care 24 hours later for what I originally reported to the doctor here , wasting my time and money and window of opportunity to heal quicker, with less complications, and hassles at the pharmacy and with the VA

Best ER facility on the Northshore. The entire staff we encountered was extremely friendly,…read morepassionate about what they do and will go to any length needed to ensure patient comfort. The facility is very nice and feels more like a hotel than an ER. The doctors we saw the four days my wife was admitted were exceptional. They all had fantastic bedside manners and never made you feel rushed. I would give ten stars if I could. Do not hesitate to try this place, you won't be disappointed.