I had a great experience with DIS. I was very nervous. I asked if I could come by and view the open…read moreMRI machine. They were very accommodating. I had the MRI today and they were outstanding and made sure I was comfortable. I highly recommend them!

For my first MRI at another place, I couldn't even go through with it. I had a very long wait and…read moreit was so nerve wracking, I ended up having a panic attack. I heard that DIS had an open MRI, so I was willing to give them a chance. When I got there, I arrived a little early and they went ahead and got started. The whole time they were all about making me feel comfortable. They gave me headphones and let me pick the music. The technician constantly asked if I was okay and would let know what was about to happen and what to expect. He constantly reassured me the whole time. My husband was allowed in the room with me as well. My mom had previously gone here for a different MRI and said she would recommend it to everyone. They quickly gave me a disc with my images on it and sent reports to my doctor for follow up.

made appointment for early morning. Scheduler set me for ultrasound followed by MRI. arrived at 745…read moream for 800am appt. I was first to arrive, told not to sign in by receptionist and proceeded to fill papers out and present payment. A little past 8am started ultrasound, took less than 20 minutes. I waited for MRI, watched people come and go while waiting to be called. After an hour I asked receptionist when I would be called. She told me I was next. Not so, they called someone else. Then the next person called I thought was me but after walking to the tech noticed I wasn't the patient she called. She told me the Ultrasound didn't transfer the paperwork and that was why I hadn't been called. I was escorted to another waiting area and another tech arrived. She told me that I my MRI was for 930am and that they tried to call me. I told her they couldn't call me phone were shut off at their request in the waiting room. I told her that wasn't what I understood when appt. was made. Why would anyone get up at 600 am for a 930appt. shortly after I received the MRI. ( explanations . 1. other dept failed to transfer papers. 2. you're next up 3. appt 8:00am following ultrasound 4. appt. was for 9:30 5. Tried to call you. not in call history. They screwed up and it just got worse. I will report to my doctor and friends. Never go to DIS they are lacking.

Never called back to schedule after 1 thing or another. …read more Indicated needed a order faxed not walk in with thwn got order faxed then indicated wring type of Imaging a description was not complete then indicated they would contact doctor to schedule never called us back.

I have had MRIs and x rays completed at Avila. They do an excellent job in all areas. I have had my…read moreback surgery completed here and have stayed in their hospital for a 2 night stay. Excellent staff. Always friendly and willing to help. It's my top pick for excellence in both professional care and service. I highly recommend Avila for medical procedures and services.

On Thursday December 2nd. 2021, I had an appointment at AVALA IMAGING CENTER in Covington, La…read more I arrived about thirty minutes early so I could complete all of the registration process before my MRI. I was greeted by a very friendly and most helpful staff member who aided me with the registration. I was called back to the MRI room before I had completed a questionnaire and the Technician helped me finish. I was treated with kindness and respect through the process. My comfort was of high priority with the Tech. The MRI took about fifteen minutes and I was on my way again. I would highly recommend AVALS IMAGING CENTER to anyone. Thank you

Im sick and i have tried every phone number i can find anywhere to reschedule my appointment and no…read moreanswer anywhere. Five different numbers don't work. You cannot speak to a human with this business.

I would give them a 5 star rating but they are hard to get someone to answer the phone without…read morehaving to leave a message. Then you're at their mercy as for when they actually call you back. I am trying to contact them via their website. Let's see how long they take getting back to me. I also recommend joining their patient portal and pre fill ing out the forms in advance. Other than that, they are very professional they put you at ease before starting and keep checking on you during the procedure.

All of the staff at Diagnostic imaging services in Metairie are very kind and caring. My…read moretechnician, Chelsea, was wonderful . She is very kind, patient, and an excellent technician. The facility is very clean and the check-in experience is very easy. This is a great place to have your mammogram or bone density exam.

We got an estimate from the office via text message with a phone number to speak to someone in case…read morewe had questions. I had a question because the estimate was $1500. I really didn't want to pay this all at once since it was an unexpected expense and was hoping to put down a sum and make weekly payments and was even open to leaving my debit card info with them to charge every week. No way no how could I speak to ANYONE about that over the phone even after the hours i spent on hold being transferred. When I got to the office the lady at the window was solid on not expecting anything but the entire amount or the imaging could NOT be done. I will never return here for imaging EVER. This place does not care if you don't have the cash. No compassion.

I live close by; I came here for a MRI of my back. I checked in and before I could sit long I was…read morecalled in for my procedure. From beginning to End everyone was so pleasant and helpful. They made me feel comfortable and when I am in pain and half naked... feeling comfortable is important. I have Epilepsy with a Seizure disorder; I have panic attacks and/ or seizures when I get lost or confused: uncomfortable. I want ALL my tests done HERE! Thank You EVERYONE! OH! I asked and was given a CD copy of my MRI. Anyone who keeps copies of their tests should go here.

The whole experience was fantastic and seamless. The office staff and Technicians were very…read moreprofessional and considerate of my condition. I appreciated their compassionate care and concern. Thanks for a no stress, no drama visit!

This facility has, for many years, provided me with excellent care. From the office front desk to…read morethe technicians, blood tests, complicated scans, and X-rays. It's much easier to access than the hospital. The entire staff is professional yet compassionate.

I have been here more often than I would like. MRIs are the worst but the staff is prompt and…read morelovely. Would 10/10 recommend.

While out of town on vacation, I started experiencing massive pain in my leg from glute to foot,…read moreespecially when I try to stand up. My doctor remotely diagnosed sciatica, prescribed some meds and asked me to get X-ray's. Luckily, this spot was a few miles away so I had the orders faxed here. The kind staff who helped me check in were very helpful although they couldn't find my doctor's fax! I was very disappointed but they called my doctor's office snd got a new fax in something like 30 minutes. Apparently, my original fax was somewhere in a pile of 1600 faxes! Still, the staff saved the day. I was seen quickly and Jennifer the X-ray technician was very patient and professional. Getting changed and on the table was a slow process for me but ultimately, the X-rays were successfully taken. Now, I wait for my doctor to recommend a course of action. Life is good with professional medical care.

Easy to book an appointment and they were very helpful when I had to rescheduled the same day…read moreappointment at the last minute for the following day. Very clean open space waiting area. The wait was not long. The receptionist was helpful and friendly. The technologist mammographer was patience in explaining what will be done so I can correctly translate to my mom. We were in and out under 20 min.

I went in here for blood work for a doctor... only went here Bc it is fully covered with insurance…read more Only one lady that works the front desk and does the blood work and all. I thought great how on earth is this lady gonna do it all, well I had two ppl ahead of me. They weren't in the back for long then she took me back wait about 5-10 mins max. I was super nervous. I am hard to stick and bruise easily. Get in the back my birthday was incorrect, lady fixed it, super easy. Then sit down roll my sleeve up and she sticks me with one stick n gets me! I was like yessss. I was completely mute during this process, which is unlike me. NeeAnd not only did she get me on the first try but I didn't even bruise!!! Which was a double bonus!!! I usually am very picky when it comes to who picks me but this lady at Lab Corp is great. I believe her name was Shannon. But she was great. I'll be back for all my remaining test as long as she is there.

I was greeted by Bianca,She went out her way to help me get my order.She provided exceptional…read moreservice,very caring and compassionate.She was very courteous,kind, and mannerable!!