I went in here for blood work for a doctor... only went here Bc it is fully covered with insurance…read more Only one lady that works the front desk and does the blood work and all. I thought great how on earth is this lady gonna do it all, well I had two ppl ahead of me. They weren't in the back for long then she took me back wait about 5-10 mins max. I was super nervous. I am hard to stick and bruise easily. Get in the back my birthday was incorrect, lady fixed it, super easy. Then sit down roll my sleeve up and she sticks me with one stick n gets me! I was like yessss. I was completely mute during this process, which is unlike me. NeeAnd not only did she get me on the first try but I didn't even bruise!!! Which was a double bonus!!! I usually am very picky when it comes to who picks me but this lady at Lab Corp is great. I believe her name was Shannon. But she was great. I'll be back for all my remaining test as long as she is there.

I was greeted by Bianca,She went out her way to help me get my order.She provided exceptional…read moreservice,very caring and compassionate.She was very courteous,kind, and mannerable!!

They only take appointments and no walk-ins, so you would think they would mostly be on time. That…read moreis not the case. I usually have to wait. When I look at the screen telling you who is checked-in, there are people who get there an hour or more before their appointment, and they are taken early. That means that others who are there on time have to wait! The last person who drew my blood hurt me pretty bad as she did not get in on the first stick and was wiggling the needle around trying to make it work. Had a huge bruise.

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

It's always a pleasure to see my friend, Ala!…read more As always, she was gracious and kind...and gentle with the needle. Clean and well laid out, I highly recommend this lab for all your testing needs. Parking is still wonky, but you got this. ;)

Carissa is the bomb! Excellent customer service and communication. Very friendly, caring and…read moreprofessional. Highly recommend!

I had a great experience. Got in and out quickly and the tech were very good and very nice in this…read morelocation

It needs to be stated on website or door that they do not take walk ins, I went to kiosk, put in…read moreall my info, waited 15 minutes for someone to come out I tell me they do not take walk ins, next appointment was 11:00, it was 7:40, I had fasted and I do not do well with that. Please let public know that walk-in are not welcome

The only good thing about this business is the one and only employee. She runs the front desk,…read moresearches for lab requests by computer and is the Phlebotomist on staff. She is efficient, pleasant and professional in all ways. We went there two days in a row (with and without appointment) and waited an hour and a half each time along with at least eight other people. There is no bathroom in the waiting room; the bathroom is in the inner office and it is locked to the public. There is only one patient room - my granddaughter had a medical emergency after having 10 vials of blood drawn and had to lie down on the bed for about 1/2 an hour. Meanwhile the Phlebotomist was helpful and efficient and caring even though she had a roomful of people who were impatient and some were downright rude and obnoxious. This business is poorly managed and severely unfair to their employees and any patient who has to go there for insurance purposes.

Wait time...you'll be waiting over an hour if you come in first thing in the morning while fasting…read moretodo bloodwork.

Well, it's never a blast when blood work needs to be done, but Quest Diagnostics really tries to…read moremake it an easy, comfortable experience. They have quite a few locations, and that surprised me. I really thought that they were just an outsourced lab that doctors use to run their tests. They are in a shopping center on Hwy 22 and full lobby with comfortable chairs while waiting to be called. All in all, not a bad experience, but I don't like giving away my blood. Hehe They were gentle.

They list on the website & foot they open at 7:30 on Saturday. That is not true these people are…read morenot reliable and they handle your blood, WOW

If i could give no stars i would! This is Hands down one of the rudest clinics I've been too. The…read moreLady at the front desk wasn't helpful and had an attitude the owner didn't seem to care much either. Idk what happened to customer service these days but I'd recommend you go to any other one of the their establishments but the one in Covington.

I love how clean and protocol it was in the driveway so I knew it was going to be on top when we…read morewalked in . We noticed how bright and clean from the walls to the floors even the baseboards and yes we noticed that especially me I have ocd to germs before cov19 it's up higher since . The lady who done my dad and brother was running that place great by herself and ever though she was getting more people she did not panic she handled it with grace and handle each of us with the same quality professional attention and attitude.. knowledgeable in her skills thank you lord Jesus Christ for her and them near and far please keep us all in your arms and our soul in your book of life according to your will lord Jesus Christ..

I had a great experience with DIS. I was very nervous. I asked if I could come by and view the open…read moreMRI machine. They were very accommodating. I had the MRI today and they were outstanding and made sure I was comfortable. I highly recommend them!

For my first MRI at another place, I couldn't even go through with it. I had a very long wait and…read moreit was so nerve wracking, I ended up having a panic attack. I heard that DIS had an open MRI, so I was willing to give them a chance. When I got there, I arrived a little early and they went ahead and got started. The whole time they were all about making me feel comfortable. They gave me headphones and let me pick the music. The technician constantly asked if I was okay and would let know what was about to happen and what to expect. He constantly reassured me the whole time. My husband was allowed in the room with me as well. My mom had previously gone here for a different MRI and said she would recommend it to everyone. They quickly gave me a disc with my images on it and sent reports to my doctor for follow up.

made appointment for early morning. Scheduler set me for ultrasound followed by MRI. arrived at 745…read moream for 800am appt. I was first to arrive, told not to sign in by receptionist and proceeded to fill papers out and present payment. A little past 8am started ultrasound, took less than 20 minutes. I waited for MRI, watched people come and go while waiting to be called. After an hour I asked receptionist when I would be called. She told me I was next. Not so, they called someone else. Then the next person called I thought was me but after walking to the tech noticed I wasn't the patient she called. She told me the Ultrasound didn't transfer the paperwork and that was why I hadn't been called. I was escorted to another waiting area and another tech arrived. She told me that I my MRI was for 930am and that they tried to call me. I told her they couldn't call me phone were shut off at their request in the waiting room. I told her that wasn't what I understood when appt. was made. Why would anyone get up at 600 am for a 930appt. shortly after I received the MRI. ( explanations . 1. other dept failed to transfer papers. 2. you're next up 3. appt 8:00am following ultrasound 4. appt. was for 9:30 5. Tried to call you. not in call history. They screwed up and it just got worse. I will report to my doctor and friends. Never go to DIS they are lacking.

Never called back to schedule after 1 thing or another. …read more Indicated needed a order faxed not walk in with thwn got order faxed then indicated wring type of Imaging a description was not complete then indicated they would contact doctor to schedule never called us back.

There was no doctor there. Only a nurse practitioner who did not know what he was talking about. He…read moresaid I had a growth in my ear and to see a specialist ASAP. I worried about it for 4 days and there was no growth at all. All that worrying for nothing. Nothing.

The worst experience I have ever had. Because I had, what I thought, was a sinus infection, I was…read morenot allowed to enter the clinic. I sat in my car in 91 degree outside temperature for 35 minutes before someone came out and got my information. 20 minutes later a NP comes to my car and does the exam standing outside my car. Great HIPPA protocol. Never again.