1. SouthStar Urgent Care - Slidell

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Slidell, LA

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SouthStar Urgent Care - Slidell

4.0 (4 reviews)
Closed • 8:00 am - 8:00 pm

SOUTHSTAR URGENT CARE - SLIDELL · YELP ASSISTANT

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11 months ago

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Diagnostic Imaging Services - Slidell

Diagnostic Imaging Services - Slidell

3.3(3 reviews)
2.3 mi

I've been here twice. Both were great experiences…read more My best friend had to have a mammogram and biopsy and was sent here for it. Her doctor found a lump and was worried about it since both of her parents had passed away the year before from cancer. She was terrified (so was I) and wanted me there with her throughout the process. The technician who did the mammogram was understanding and didn't think it was weird when my friend asked if I could go with her for the procedure. When I made a joke to lighten the mood and told my friend she had a "nice rack" the tech laughed (I mean, come on. That's funny.) and when her nerves got the best of my friend and she started to cry (which made me cry, too) the tech gave us a few minutes to gather ourselves. The test results were back in a few days and thankfully everything was fine. The second time I had to come here it was for my little girl to have a chest X-ray. This time our tech was a young guy. He was really patient with his young patient. I'm not sure how familiar you are with six year olds, but it's not exactly easy to get them to stand still for a X-ray. At one point he'd positioned her *just so* for the X-ray and said, "ok, now look up at your mommy". She did, but also moved a bit in the process. He then said, "while moving your entire body simultaneously" (his attempt at a joke since he then had to come and reposition her) and what do you think she did? Just that. She started to shake her arms and legs and do the booty shake. LOL...apparently someone didn't tell him six year olds take everything literally. He did finally get the shot and was really sweet. When we left the lady at the front desk gave her a lollipop. It wasn't the cast she had asked for, but she was really excited to get the candy anyway. This is a wonderful facility with wonderful employees and you are in great hands should you ever need to come here.

Im sick and i have tried every phone number i can find anywhere to reschedule my appointment and no…read moreanswer anywhere. Five different numbers don't work. You cannot speak to a human with this business.

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Diagnostic Imaging Services - Slidell
Diagnostic Imaging Services - Slidell
Diagnostic Imaging Services - Slidell

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Rapid Urgent Care - Slidell

Rapid Urgent Care - Slidell

2.5(21 reviews)
3.7 mi

Don't even bother making an online appointment. You will be seen based on the time you arrive at…read morethe location and check in. I normally like to go to my own doctor. However, as always I get sick over a long holiday weekend so their office is closed. This location had pretty good reviews on another site. However, when I looked at Yelp as I sit waiting, I noticed that they only had a few reviews and they were not very good. Well, it was too late to back out so I sit waiting for a doctor to see me.

I wish I could split this review as I have been to this urgent care many times and have always had…read morea positive experience with both the staff and the doctors. In fact they were more than accomodating on several occasions with treating my condition since I couldn't get an appointment with my primary doctor. Again Dr's and staff are great. Now comes the negative part their business/accounting office SUCKS. Prior to seeing the doctor your copay is taken at the reception area. On ALL occasions my co pay was payed prior to me even being called in. I received a bill from a year prior which I had paid. The bill was dated for early 2024 and I went back and noticed that I payed the bill, they had No recollection of receiving payment. This has happended to me TWICE. Fast forward to currently.....received a phone call on a Saturday (9/27/25) from the business office...this is how the conversation went. I answered the phone and she stated her name and asked me my name and date of birth which I gave her she asked me again my name and dob and asked what my address was since she wanted to send me a bill. I asked her what address she had on file and she did not answer me she said I need your address. It was at this point that I indicated to her that I had spoken to a prior representative and had given her an update on my address in August 2025 regarding this mixup on my bill. The prior representative was great and understood, this representative was rude......I proceeded to tell her that I had no intentions of paying this bill on two counts....it had been paid and it had taken them over a year to send me a bill. Take all this into account that after the date of the bill in question I had 3 more visits to this urgent care with no problems regarding my payments or bill expect one other time again which was later resolved due to their untimely updating my account. PLEASE MAKE SURE YOU GET DOUBLE RECEPITS AS THEIR BUSINESS OFFICE IS LESS THAN PROFESSIONAL.

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Rapid Urgent Care - Slidell
Rapid Urgent Care - Slidell
Rapid Urgent Care - Slidell

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SouthStar Urgent Care - Slidell - diagnosticimaging - Updated November 2026

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