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    SouthStar Urgent Care - Slidell

    4.0 (4 reviews)
    Special Hours 8:00 am - 8:00 pm
    Updated 1 week ago

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    6 months ago

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    SouthStar Urgent Care

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    Rapid Urgent Care - Slidell

    Rapid Urgent Care - Slidell

    2.5(21 reviews)
    3.7 mi

    I wish I could split this review as I have been to this urgent care many times and have always had…read morea positive experience with both the staff and the doctors. In fact they were more than accomodating on several occasions with treating my condition since I couldn't get an appointment with my primary doctor. Again Dr's and staff are great. Now comes the negative part their business/accounting office SUCKS. Prior to seeing the doctor your copay is taken at the reception area. On ALL occasions my co pay was payed prior to me even being called in. I received a bill from a year prior which I had paid. The bill was dated for early 2024 and I went back and noticed that I payed the bill, they had No recollection of receiving payment. This has happended to me TWICE. Fast forward to currently.....received a phone call on a Saturday (9/27/25) from the business office...this is how the conversation went. I answered the phone and she stated her name and asked me my name and date of birth which I gave her she asked me again my name and dob and asked what my address was since she wanted to send me a bill. I asked her what address she had on file and she did not answer me she said I need your address. It was at this point that I indicated to her that I had spoken to a prior representative and had given her an update on my address in August 2025 regarding this mixup on my bill. The prior representative was great and understood, this representative was rude......I proceeded to tell her that I had no intentions of paying this bill on two counts....it had been paid and it had taken them over a year to send me a bill. Take all this into account that after the date of the bill in question I had 3 more visits to this urgent care with no problems regarding my payments or bill expect one other time again which was later resolved due to their untimely updating my account. PLEASE MAKE SURE YOU GET DOUBLE RECEPITS AS THEIR BUSINESS OFFICE IS LESS THAN PROFESSIONAL.

    I was really sick. The service was ok and so was the Doctor. It was better than some other urgent…read morecares I been to.

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    SouthStar Urgent Care - Slidell - diagnosticimaging - Updated May 2026

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