This review is for the Covington location that hosts Dr. Sebastion Koga. While Dr Koga is a…read morewonderful Dr. with absolutely NO complaints about him whatsoever. However, whoever makes the appointments is completely incompetent. My mother had an appointment for 3:30. We showed up at 2:45 to allow for paperwork and were done and ready by 3:00. We had quite a number of people come in after us and at least one gentleman was there for the same Dr scheduled for the same time. We were brought into a room by a very nice nurse and left there. After an hour, I asked how much longer the wait would be and was told the time was unknown. Now I understand each patient is a different case, however the people that were there AFTER us were seen including the gentleman and we weren't seen until almost 5:00 o'clock. The entire visit with the wonderful Dr Kogan lasted no more than 15 mins. When we left we were the only patients in the building. Absolutely horrible service when it comes to making sure you are seen in a timely manner, especially when the patient is in pain and has other appointments. If you schedule someone for 3:30 yet know there is a probability of it runnong over, at least COMMUNICATE THIS, just don't leave people waiting. Two stars for whoever runs that office.

From the owner: We care for patients of all ages utilizing the latest techniques and technology available to treat…read morea wide range of orthopedic problems.

I've been calling for over 25 mins to speak with someone with regards to my brothers well being . I…read morehave let the phone ring for 8 ton10 mins at a time...

In May 2018, my 18 year-old nephew had a drowning accident in which he was under water for 25+…read moreminutes. By the grace of God and the tenacity of his mother, he is still alive and making progress. He has received treatment at several hospitals, but the best care and most encouraging progress has been at Trinity Neurologic Rehabilitation Center in Slidell, LA. Visited the facility this past weekend and I was VERY IMPRESSED!!! The staff is PHENOMENAL, they were attentive and engaged with every patient and their family members!!! Observing them makes me even more hopeful for a dramatic recovery for my nephew.

Let me start by saying that if there any negative reviews about this location it's complete bull…read more Robyn, Rondell and Shantel are amazing. They are a team like no other. From the time you walked in you just felt at home. From Shantel and that smile and her ability to go from office mode to tech mode when needed was a pleasure to see and having Robyn as my primary PT was amazing. Also, I can't say enough about Rondell and what he brings to the clinic. From the trivia games during PT to karaoke it was fun and hilarious. If you ever in need please go, see Robyn and Rondell.

I went here 2023 for Physical Therapy. When I first started I was not told about the co pay up…read morefront, then after a few visits I was told I had a balance of $180.00. So I was paying $20.00 every visit. So when I stop going due to having another surgery I asked on my last day am I up to date on all my payments they told me yes. Then I get a bill later on stating I had a balance of $265.00. So i wasn't not told that I should have been paying $36.00 as a copay. So I contacted the company the representative who took the call was flat out rude and inconsiderate. No customer service skills at all. I would not recommend this place to go to for any physical therapy. The therapist was nice but there should be more than one therapist in the building one person can not take care of two and three patients at a time. I think personal conversations should be at a limit.

When people think of physical therapy, they usually think about exercises, stretching, and…read morerecovering from an injury. What I found at Dr. Ryan Spano's office was so much more. I originally came in for shoulder therapy, but Dr. Ryan Spano and his entire team ended up guiding me through one of the most challenging periods of my life. From helping me understand my imaging results to providing thoughtful guidance while I selected the right orthopedic surgeon, I never felt like I was navigating the process alone. When I later developed problems with my ankle, they were there for that, too. What truly sets this practice apart is that they don't just treat injuries--they treat people. There were many days when the therapy I needed was just as much mental as it was physical. Recovering from an injury is frustrating, discouraging, and often filled with doubt. The entire staff seemed to know exactly when I needed encouragement, when I needed someone to push me a little harder, and when I simply needed someone who believed I would get through it. They celebrated every milestone, no matter how small, and never let me lose sight of the progress I was making. The professionalism, knowledge, and genuine compassion shown by every member of the team are unlike anything I've experienced in healthcare. I was never treated like just another appointment on the schedule. Every visit felt personal, and every person in that office genuinely cared about my recovery and my overall well-being. Today, I'm back to doing the things I love because of their dedication, expertise, and unwavering support. I can't thank Dr. Ryan Spano and his team enough for helping me heal--not just physically, but mentally as well. If you're looking for a provider who truly invests in your success, your confidence, and your recovery, this is the place. I recommend Dr. Ryan Spano and his team without hesitation. They have made a lasting impact on my life, and I will always be grateful.

A new bar has been set in what I expect from Physical Therapy. I have been to other clinics and…read morenever (NEVER) achieved the results that I did here. I have lived with pain in my left hip and leg for years. I can now say that the hip is pain free. I can walk and keep up with my walking companion. A plan was put in place that we followed for the 2.5 months that I was in Slidell for the winter. Best call I made was to seek treatment with Alpha Physical Therapy. Thank you all. I must also add that they truly care about you personally as well as your therapy. Even when ill, they called to check on my health.