made appointment for early morning. Scheduler set me for ultrasound followed by MRI. arrived at 745…read moream for 800am appt. I was first to arrive, told not to sign in by receptionist and proceeded to fill papers out and present payment. A little past 8am started ultrasound, took less than 20 minutes. I waited for MRI, watched people come and go while waiting to be called. After an hour I asked receptionist when I would be called. She told me I was next. Not so, they called someone else. Then the next person called I thought was me but after walking to the tech noticed I wasn't the patient she called. She told me the Ultrasound didn't transfer the paperwork and that was why I hadn't been called. I was escorted to another waiting area and another tech arrived. She told me that I my MRI was for 930am and that they tried to call me. I told her they couldn't call me phone were shut off at their request in the waiting room. I told her that wasn't what I understood when appt. was made. Why would anyone get up at 600 am for a 930appt. shortly after I received the MRI. ( explanations . 1. other dept failed to transfer papers. 2. you're next up 3. appt 8:00am following ultrasound 4. appt. was for 9:30 5. Tried to call you. not in call history. They screwed up and it just got worse. I will report to my doctor and friends. Never go to DIS they are lacking.

Never called back to schedule after 1 thing or another. …read more Indicated needed a order faxed not walk in with thwn got order faxed then indicated wring type of Imaging a description was not complete then indicated they would contact doctor to schedule never called us back.

I have had MRIs and x rays completed at Avila. They do an excellent job in all areas. I have had my…read moreback surgery completed here and have stayed in their hospital for a 2 night stay. Excellent staff. Always friendly and willing to help. It's my top pick for excellence in both professional care and service. I highly recommend Avila for medical procedures and services.

On Thursday December 2nd. 2021, I had an appointment at AVALA IMAGING CENTER in Covington, La…read more I arrived about thirty minutes early so I could complete all of the registration process before my MRI. I was greeted by a very friendly and most helpful staff member who aided me with the registration. I was called back to the MRI room before I had completed a questionnaire and the Technician helped me finish. I was treated with kindness and respect through the process. My comfort was of high priority with the Tech. The MRI took about fifteen minutes and I was on my way again. I would highly recommend AVALS IMAGING CENTER to anyone. Thank you

Go and get blood work all the time at this facility. Everyone is always so nice. The lab workers…read moretreat me like family. Only place I get my bloodwork. Shirlene Talamo

I have had great experiences here. I usually sit in my car for about 5 to 10 minutes and then get…read morecalled in and within 5 more minutes I'm done with my lab work. In my opinion, they are very friendly and professional and amazingly good.

Im sick and i have tried every phone number i can find anywhere to reschedule my appointment and no…read moreanswer anywhere. Five different numbers don't work. You cannot speak to a human with this business.

I would give them a 5 star rating but they are hard to get someone to answer the phone without…read morehaving to leave a message. Then you're at their mercy as for when they actually call you back. I am trying to contact them via their website. Let's see how long they take getting back to me. I also recommend joining their patient portal and pre fill ing out the forms in advance. Other than that, they are very professional they put you at ease before starting and keep checking on you during the procedure.

All of the staff at Diagnostic imaging services in Metairie are very kind and caring. My…read moretechnician, Chelsea, was wonderful . She is very kind, patient, and an excellent technician. The facility is very clean and the check-in experience is very easy. This is a great place to have your mammogram or bone density exam.

We got an estimate from the office via text message with a phone number to speak to someone in case…read morewe had questions. I had a question because the estimate was $1500. I really didn't want to pay this all at once since it was an unexpected expense and was hoping to put down a sum and make weekly payments and was even open to leaving my debit card info with them to charge every week. No way no how could I speak to ANYONE about that over the phone even after the hours i spent on hold being transferred. When I got to the office the lady at the window was solid on not expecting anything but the entire amount or the imaging could NOT be done. I will never return here for imaging EVER. This place does not care if you don't have the cash. No compassion.

I live close by; I came here for a MRI of my back. I checked in and before I could sit long I was…read morecalled in for my procedure. From beginning to End everyone was so pleasant and helpful. They made me feel comfortable and when I am in pain and half naked... feeling comfortable is important. I have Epilepsy with a Seizure disorder; I have panic attacks and/ or seizures when I get lost or confused: uncomfortable. I want ALL my tests done HERE! Thank You EVERYONE! OH! I asked and was given a CD copy of my MRI. Anyone who keeps copies of their tests should go here.

The whole experience was fantastic and seamless. The office staff and Technicians were very…read moreprofessional and considerate of my condition. I appreciated their compassionate care and concern. Thanks for a no stress, no drama visit!

This facility has, for many years, provided me with excellent care. From the office front desk to…read morethe technicians, blood tests, complicated scans, and X-rays. It's much easier to access than the hospital. The entire staff is professional yet compassionate.

I have been here more often than I would like. MRIs are the worst but the staff is prompt and…read morelovely. Would 10/10 recommend.

Caring, compassionate care in a peaceful professional atmosphere. I have been there in good times…read moreand bad and will always go back to where i made life decisions. Never wait but a few minutes and want them to take the same time with me as with others you need that attention.

Sometimes you have to have your innards looked at by medical professionals. And as far as radiology…read morecenters go, this one is pretty nice. The waiting room is a clean airy space. There is plenty of parking; note that the parking lot is accessible from Napoleon Ave only, not Claiborne...which is probably safer. The staff was pleasant and efficient. There were dressing rooms and a locker to place your valuables with keys so you felt safe. The imaging is unpleasant, easy, annoying, disconcerting, no big...depending on what you're having done. Because of the location, I'll definitely be moving all my testing to this location.