I had an outpatient surgery today at Lakeview. My nurse Mia was amazing. She took really good care…read moreof me. I would recommend her taking care of you or a family member after surgery

Upon the endoscopy team coming to get my brother from the ER for his procedure, we were informed…read morehe'd be returned to his room after waking. We left the room to get lunch, and provided the nurses station with my mother's number to contact us when he returned. After no call for an hour, we decided to return to check on the status of things and Kayla, a nurse in the ER on day shift informed us as she was coming out of the door that we weren't aloud back, with no explanation as to why. This came as a surprise because she was the nurse in charge of my brother's care when we left. When seeing me she didn't even inform me of the floor my brother was transferred to. Rich, the charge nurse for day shift in the ER, answered when I used the phone that is in the waiting room to connect with staff. I began to explained that we left a few snacks and a beverage in the room because we'd been informed we'd be able to return. On the second sentence I stated "We also left" and he interrupted my sentence stating "The information given to you about your brother returning was incorrect and that it isn't my fault. The food was thrown away because we needed the room. You should've taken it with you if you wanted it. I have patients to tend to so I won't repeat myself. You need to leave". He immediately hung up the phone after this instead of using that phone call to actively listen, hold his team accountable for giving incorrect information, and inform me of what floor my brother was transfers to. I called again, not to cause trouble, but to simple ask if our clothing, shoes and a charger that were left in the room were thrown away as well because I didn't get the chance to on the first call. This call was ignored by the nursing staff. Security was sent out instead to escort us out and they did not have our clothes, shoes or charger in hand. So we explained the situation to them. After a few minutes of speaking with security, they went to the back and returned with a belongings bag that contained our belongings. Instead of apologizing for his actions when the belongings were returned to us by the security guard, he still did NOTHING to rectify his behavior. If Rich actively listened rather than dismissing us, the confusion could have been solved and he would've recognized immediately that we were simply requesting what wasn't thrown away in the room. We were calm, which didn't seem to matter to Rich because he still treated us as if we were belligerent. We understand the ER can be stressful for employees but this was no way to handle a very sick patients' family who is already in distress and remaining calm when the issue that was caused was due to incorrect information provided by their team. I am the one who recommended brother visit Lakeview for my his symptoms because I believe they do a thorough job. However, after today's experience of a lack of empathy, integrity and effective communication from the ER staff our minds have been forever changed when it comes to this ER.

Both the doctor and his wife, Joy, were amazing. Such attention to Detail and such personal service…read morethat isn't common these days. The results are starting to look so much better and it's only been a few weeks!

From the owner: We are unique in the fact that all patients will be seen by the doctor on every visit. We offer…read moretotal Vein care as well as aesthetic services to improve your appearance utilizing lasers. We also offer a complete laser hair removal service performed by Katie in a private and comfortable setting.

My husband needed rehabilitation after a long hospital stay for a serious health issue. I cannot…read morecompliment AMG enough, because even though it is a hospital for debilitated people with very serious issues, the nurses treated him like he was in a Five Star hotel...even when he was being "difficult" and the level of personal care and rehabilitation therapy was outstanding. The medical and administrative staff was also compassionate and astute. I don't compliment the medical profession often, but AMG deserves the highest praise I can give.

From the owner: AMG Physical Rehabilitation Hospital is a state of the art, twenty-four bed specialty hospital,…read morelocated in the heart of Covington, LA. We provide inpatient physical rehabilitation services. We accept Medicare, Medicaid and private insurance.

In & out!!! Exactly why it's amazing! Quality care from time you walk in door. Professional…read moreknowledgeable people. Kudos to healthcare providers (receptionist, nurse and Nurse Practitioner). I have had 2 exceptional NP's who were very good at what they do even days later... got a text to see how I was!!!

From check-in to check-out, everyone was focused on giving me the best care. I would highly…read morerecommend this urgent care. I liked that they were able to do my chest X-ray too.